Do not get the sound after having moved to windows 7 Windows 8

No sound in Windows 7

Sound indication bar is moving, but I can't hear anything. I checked the speaker connections and even tried the plug to headphones, but still no sound. Device Manager does not have any problem, and I don't get the error messages.

Here is my system information:

Motherboard: HP183F

HDAUDIO\FUNC_01 & VEN_8086 & DEV_2806 & SUBSYS_80860101 & REV_1000
HDAUDIO\FUNC_01 & VEN_8086 & DEV_2806 & SUBSYS_80860101
HDAUDIO\FUNC_01 & VEN_111D & DEV_76D9 & SUBSYS_103C183F & REV_1001
HDAUDIO\FUNC_01 & VEN_111D & DEV_76D9 & SUBSYS_103C183F

Hi Isabelle,.

I would like to know some information about the problem so that we can help you better.

What is the brand and model of your computer?

Thank you for details on the issue.

I also know that the inconvenience that you are experiencing because of his problem. I will definitely help you.

This problem can occur either because of corrupt audio driver or incorrect audio settings.

I would suggest trying the following methods and check if it helps.

Method 1:
Troubleshooting of audio playback and check.
Reference:
Open the troubleshooting of Audio playback
http://Windows.Microsoft.com/en-us/Windows7/open-the-playing-audio-Troubleshooter

It search common problems with your volume settings, your sound card or driver and your speakers or a headset.

If this does not help, use method 2.

Method 2:
Please use the suggestions in this article and check the issue.
Reference:
No sound in Windows
http://Windows.Microsoft.com/en-us/Windows/no-sound-help#no-sound=Windows-7&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

I hope this information helps.

Please let us know if you need more help.

Thank you

Tags: Windows

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