Do not import correctly C300 images, video playback in first is frozen or just a red screen

After working with C300 sequences for about 6 months now, it's the first time I encountered this problem, and I did not something differently with this project to my knowledge.

I work with a few sequences C300 (not much, not even a full 32 GB card) and when I bring it in first part, but not all, the clips are not able to read the. In some cases, the video freezes on a frame, while the sound continues to play, in other cases I'll just take a red box during audio playback. In all cases, audio playback is fine, no problem.

The problem only occurs on more, interview clips. I did have problems with clips less than about 1-2 minutes in length. When I get the screen frozen or red, it will remain frozen or red for a while, more than a minute or two minutes, before the video comes back to the end of the clip. It is quite inconsistent if, I have not noticed a pattern.

Regardless of whether or not the film is rendered, problem remains the same. Or there is a problem with playing late, if I stop the clip when the red screen comes up and wait never struggling upward, don't thaw never. I tried to import the images in several ways: by dragging in the project of the Finder. navigate through the first media browser; clicking file > import. Same question every time for the same clips.

If I try to export the clip, the same question. If I try to align the images directly from the Finder on Media Encoder to output a version ProRes422, same question.

However, if I take the structure of the card and copy it onto a CF card and it pop in my C300, it reads very well. No red images, do not freeze, no problems. This isn't a corrupt card and it's not like I lost all the data in the copy of the card to the computer.

I work with first CC 2014 on a 2012 Macbook Pro (i7 clocked at 2.6 ghz, 16 GB RAM, 2 GB of VRAM), I tried to use OpenCL, CUDA and software only as the renderer, same problem with everything. I also tried several computers with the same question.

Any help would be appreciated!

Sam

Thank you all for your answers; they led me in the right direction and I managed to find a workaround. In response to the various questions and comments:

Jude, thank you for your suggestion. I was able to open images in VLC and it played very well so that licences to confirm that he has not been corrupted.

Robert, I spin 10.9.5 as well, but this is the first time I had no problem with C300 images in any program.

Kevin, Yes, I'm ingested through the media browser. As I mentioned in the first post, I tried, as well as slip and fall and file > import, which gave me the same result. It is a CC 2014 20141 update project, and it was even a version before the initial release of 2014. I did not rename individual media files, but see below for my work around.

So, my solution:

  1. I copied the map and structure files on a map see As I mentioned in my first post, I have done this and can read the images very well if I popped the card into my C300.
  2. Open map in the Canon XF Utility. Here the images read very well as well.
  3. Select the relevant clips and choose Edition > export to MXF format...
  4. Then, when I imported the new files MXF (via the media browser) sophomore, clips to read very well. I have not seen any glitching, freezing, red images, etc.

Tags: Premiere

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    3089631 (1032) - winsat\main.cpp:1775: > Run Assessment d3d-dx10 - aname Batch - time 5 - fbc 10 - disp off - animate 10 - width 1280 - height 1024 - totalobj 300 - batchcnt c, point 10 objs - C (26) - rendertotex 6 - rtdelta 3 - texpobj c (1)
    3095761 (1032) - winsat\main.cpp:1775: > Run Assessment d3d-dx10 - aname Alpha - time 5 - fbc 10 - disp off - animate 10 - width 1280 - height 1024 - totalobj 300 - batchcnt C (75) - C (26) objs - rendertotex 6 - rtdelta 3 - texpobj c (1)
    3101970 (1032) - winsat\main.cpp:1775: > Run Assessment d3d-dx10 - aname Tex - time 5 - fbc 10 - disp off - animate 10 - width 1280 - height 1024 - totalobj 500 - batchcnt C (125) - C (20) objs - noalpha - texshader - totaltex 10 - texpobj c (4) - rendertotex 6 - rtdelta 3
    3108257 (1032) - winsat\main.cpp:1775: > Run Assessment d3d-dx10 - aname ALU - time 5 - fbc 10 - disp off - animate 10 - width 1280 - height 1024 - totalobj 500 - batchcnt C (125) - C (20) objs - noalpha - alushader - totaltex 10 - texpobj c (1) - rendertotex 6 - rtdelta 3
    3114591 (1032) - winsat\main.cpp:1775: > Run Assessment d3d-dx10 - aname GeomF4-time 7 - fbc 10 - disp off - animate 10 - width 1280 - height 1024 - totalobj 150; 200; 241 - batchcnt C (50); C (200); C (300) - objs C (12); C (26); C (45) - noalpha-geomf4shader - texpobj C (0) - rendertotex 6 - rtdelta 3 - tierframes 60 - tiertime 1
    3123140 (1032) - winsat\main.cpp:1775: > Run Assessment d3d-dx10 - aname GeomV8-time 7 - fbc 10 - disp off - animate 10 - width 1280 - height 1024 - totalobj 75; 100; 120 - batchcnt C (25); C (100); C (150) - objs C (8); C (17); C (29) - noalpha-geomv8shader - texpobj C (0) - rendertotex 6 - rtdelta 3 - tierframes 60 - tiertime 1
    3131298 (1032) - winsat\main.cpp:1775: > Run Assessment d3d-dx10 - aname CBuffer - time 5 - fbc 10 - disp off - animate 10 - width 1280 - height 1024 - totalobj 75 - batchcnt C (25) - objs C (8) - rendertotex 6 - rtdelta 3 - texpobj c (1) - cbuffershader - cbufa 2 - cbuff 5 - cbufp 6
    3137226 (1032) - winsat\main.cpp:1775: > Run Assessment mfmedia-input C:\Windows\Performance\WinSAT\winsat.wmv - nopmp
    3138833 (1032) - winsat\main.cpp:1775: > Run Assessment mediaex-input C:\Windows\Performance\WinSAT\Clip_1080_5sec_MPEG2_HD_15mbps.mpg - dshow-video offscreen - audio mute - width 100 %m - height 100 %m - constrain - savereg - autoprofname - expfrmmin 270 - expfrmmax 300 - overrideframetype int2fps
    3145385 (1032) - winsat\main.cpp:1775: > Run Assessment mediaex-input c:\windows\performance\winsat\clip_1080_5sec_vc1_15mbps.wmv-video offscreen - audio mute - width 100 %m - height 100 %m - constrain - savereg - autoprofname - expfrmmin 135 - expfrmmax 150 - overrideframetype prog
    3152405 (1032) - winsat\main.cpp:1775: > Run Assessment mediaex-input C:\Windows\Performance\WinSAT\Clip_480i_5sec_6mbps_new.mpg - dshow-video offscreen - audio mute - width 100 %m - height 100 %m - constrain - savereg - autoprofname - expfrmmin 270 - expfrmmax 300 - overrideframetype int2fps
    3159113 (1032) - winsat\main.cpp:1775: > Run Assessment mediaex-input C:\Windows\Performance\WinSAT\Clip_480p_5sec_6mbps_new.mpg - dshow-video offscreen - audio mute - width 100 %m - height 100 %m - constrain - savereg - autoprofname - expfrmmin 135 - expfrmmax 150 - overrideframetype prog
    3165431 (1032) - winsat\main.cpp:1775: > Run Assessment mediaex-C:\Windows\Performance\WinSAT\Clip_1080_5sec_10mbps_h264.mp4 entry-video offscreen - audio mute - width 100 %m - height 100 %m - constrain - savereg - autoprofname - expfrmmin 135 - expfrmmax 150 - overrideframetype prog
    3165946 (1032) - common\testoutputstreams.h:0072: ERROR: Win32 exception thrown: mfplayer.cpp @ 1077 (Media Foundation: creative source): pResolver-> CreateObjectFromURL() failed (code 0x800700ea)
    3165946 (1032) - winsat\main.cpp:2056: > assessment mediaex FAILED because of an error
    3165946 (1032) - winsat\processresults.cpp:4018: > wrote bandwidth video memory in the registry 63259100
    3165946 (1032) - winsat\processresults.cpp:1253: check limited to jump StdDefPlayback.
    3165946 (1032) - winsat\processresults.cpp:1265: check limited to jump StdDefPlayback.
    3165946 (1032) - winsat\processresults.cpp:1480: > partition disk writes in register 0
    3165977 (1032) - winsat\syspowertools.cpp:1015 >: 8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c value of the power system active"
    3165993 (1032) - winsat\main.cpp:2855: > state restored power.
    3165993 (1032) - winsat\main.cpp:2870: > Successfully reenabled EMD.
    3166227 (1032) - winsat\main.cpp:2896: > SystemRoot Composition
    3166227 (1032) - winsat\watchdog.cpp:0311: Watch dog system shutdown
    3166227 (1032) - 4909: > exit value = 1.

    Thanks for any help you can provide.

    jmarsh07

    I do not know; I don't check the newspaper.

    But, my problem was solved.

    I made two changes before it was fixed.

    First of all, I added more RAM. But this was not (directly) affect or correct the problem.  In addition, I was running the same amount of RAM (2 GB) before without problem.

    Second, following the second installation I had made another change.  I had created a virtual disk and put the TEMP folder.

    The problem went away (performance index worked) after I changed the place of C: TEMP.  But, I also tested with her to the RAMDISK and it works.  However, after that I set the TEMP to C:\, I also increased the size of the Ramdisk of 350 MB to 1 GB.  It works fine now.

    So, maybe this might help someone.  Better than I could understand, the ability of the TEMP folder was too small for the test to be performed.  This seems to be the most logical explanation (by simple deduction).

    I'd be curious to know if others had the same problem and the solution.  Or, if one solution.  At least, I would have more certainty as to the cause of the problem.

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