Windows experience index - could not measure the performance of video playback

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• Windows Experience Index problem: could not measure the performance of video playback

  My pc is not yet rated. When I click on rate appears on this computer, a msg error saying that Windows Experience Index for your system could not be calculated, could not measure the PERFORMANCE of VIDEO PLAYBACK. What should I do. Help, please

  Hello

  Here are a few things to check before launching performance index Windows (WEI).

  • Quit all running programs, and restart the computer before running the assessment (WEI).
  • Check with the manufacturer of the computer or the motherboard manufacturer for BIOS updates.
  • Make sure you have the latest Windows 7 compatible drivers for the graphics device installed (video card).
  • If you have any third-party media players installed, uninstall them until the end of the evaluation of the WEI.
  • If you have installed any third-party Media Codecs, try to uninstall them until the end of the evaluation of the WEI.

  Open Windows Explorer and navigate to the folder C:\WINDOWS\Performance\WinSAT .

  You should see the following 8 videos.

  2 files with .mp4 extension.

  3 files with the .mpg file extension.

  3 files with .wmv file extension.

  Double-click each of these files. They should open and play in Windows Media Player. These are the files that WEI runs video performance.

  One thing to remember is that the WEI score is only an indicator of the ability of the main components of hardware on the computer. It has no effect on the performance of the system.

  Tell us what you find.

  Concerning

• Problem with WEI: could not measure the performance of video playback.

  Hello, Microsoft

  First of all I'm new to the forum, Please warn me if I posted in the wrong section, or did something wrong.

  I have a laptop, (x 86) Win7 Home Premium. Before posting, I tried everything Microsoft sugguests and nothing will do, as the update of the graphics card, etc. WEI did not work as usual today, I got the problem said: could not measure the performance of video playback.

  Here is the winsat.log

  180337 (1304) - winsat\logging.cpp:0815:-BEGINNING 2014\1\23 20:20:42 -
  180337 (1304) - winsat\main.cpp:4301: command line = "C:\Windows\system32\winsat.exe" formal - CancelEvent 0f602be3-3268-4fb8-be81-0ebe47022e9b
  180337 (1304) - winsat\processwinsaterror.cpp:0095: ERROR: tried to read resource strings, unknown exception occurred
  180352 (1304) - winsat\main.cpp:4474: > IsFormal is TRUE IsMoobe = FALSE.
  180399 (1304) - 4585: Watch dog system active
  180399 (1304) - winsat\main.cpp:4600: watch dog timer 600.0 seconds hand
  181491 (1304) - winsat\main.cpp:2505: > DWM doesn't work do not.
  181491 (1304) - 2470: > EMD service will be restored to the exit.
  181507 (1304) - 0983: > read the active power as «381b4222-f694-41f0-9685-ff5bb260df2e» mode
  181507 (1304) - 2793: > power policy saved.
  181928 (1304) - winsat\syspowertools.cpp:1015 >: 8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c value of the power system active"
  181943 (1304) - winsat\main.cpp:2814: > policy set to maximum power.
  183020 (1304) - winsat\logging.cpp:1763: ERROR: phase enter/leave imballance
  183020 (1304) - winsat\main.cpp:0948: > IsOfficial = TRUE IsFormal = TRUE IsMoobe = FALSE RanOverTs = FALSE RanOnbatteries = FALSE
  183035 (1304) - winsat\main.cpp:1775: > Run Assessment features
  183566 (1304) - winsat\main.cpp:1775: > Run Assessment dwm - aname DWM-time 10 - fbc 10 - disp off - normalw 12 - width 1280 - height 1024 - winwidth C (1144) winheight - C (915) - rendertotex 6 - rtdelta 3 - nolock
  184190 (1304) - d3d\dx9misc.cpp:1030: error: could not start the events of the kernel trace log
  184190 (1304) - winsat\processresults.cpp:4018: > wrote bandwidth video memory to register 0
  184190 (1304) - winsat\main.cpp:2037: > DWM Assessment results treatment SUCCESS
  184190 (1304) - winsat\main.cpp:1775: > Run Assessment d3d - aname Batch - time 5 - fbc 10 - disp off - animate 10 - width 1280 - height 1024 - totalobj 300 - batchcnt c, point 10 objs - C (26) - rendertotex 6 - rtdelta 3 - texpobj c (1)
  184767 (1304) - d3d\dx9misc.cpp:1030: error: could not start the events of the kernel trace log
  184767 (1304) - winsat\main.cpp:1775: > Run Assessment d3d - aname Alpha - time 5 - fbc 10 - disp off - animate 10 - width 1280 - height 1024 - totalobj 300 - batchcnt C (75) - C (26) objs - rendertotex 6 - rtdelta 3 - texpobj c (1)
  185344 (1304) - d3d\dx9misc.cpp:1030: error: could not start the events of the kernel trace log
  185344 (1304) - winsat\main.cpp:1775: > Run Assessment d3d - aname Tex - time 5 - fbc 10 - disp off - animate 10 - width 1280 - height 1024 - totalobj 500 - batchcnt C (125) - C (20) objs - noalpha - texshader - totaltex 10 - texpobj c (4) - rendertotex 6 - rtdelta 3
  185906 (1304) - d3d\dx9misc.cpp:1030: error: could not start the events of the kernel trace log
  185906 (1304) - winsat\main.cpp:1775: > Run Assessment d3d - aname ALU - time 5 - fbc 10 - disp off - animate 10 - width 1280 - height 1024 - totalobj 500 - batchcnt C (125) - C (20) objs - noalpha - alushader - totaltex 10 - texpobj c (1) - rendertotex 6 - rtdelta 3
  186467 (1304) - d3d\dx9misc.cpp:1030: error: could not start the events of the kernel trace log
  186467 (1304) - winsat\main.cpp:1775: > Run Assessment d3d-dx10 - aname Batch - time 5 - fbc 10 - disp off - animate 10 - width 1280 - height 1024 - totalobj 300 - batchcnt c, point 10 objs - C (26) - rendertotex 6 - rtdelta 3 - texpobj c (1)
  187013 (1304) - d3d\dx9misc.cpp:1030: error: could not start the events of the kernel trace log
  187029 (1304) - winsat\main.cpp:1775: > Run Assessment d3d-dx10 - aname Alpha - time 5 - fbc 10 - disp off - animate 10 - width 1280 - height 1024 - totalobj 300 - batchcnt C (75) - C (26) objs - rendertotex 6 - rtdelta 3 - texpobj c (1)
  187591 (1304) - d3d\dx9misc.cpp:1030: error: could not start the events of the kernel trace log
  187591 (1304) - winsat\main.cpp:1775: > Run Assessment d3d-dx10 - aname Tex - time 5 - fbc 10 - disp off - animate 10 - width 1280 - height 1024 - totalobj 500 - batchcnt C (125) - C (20) objs - noalpha - texshader - totaltex 10 - texpobj c (4) - rendertotex 6 - rtdelta 3
  188168 (1304) - d3d\dx9misc.cpp:1030: error: could not start the events of the kernel trace log
  188168 (1304) - winsat\main.cpp:1775: > Run Assessment d3d-dx10 - aname ALU - time 5 - fbc 10 - disp off - animate 10 - width 1280 - height 1024 - totalobj 500 - batchcnt C (125) - C (20) objs - noalpha - alushader - totaltex 10 - texpobj c (1) - rendertotex 6 - rtdelta 3
  188730 (1304) - d3d\dx9misc.cpp:1030: error: could not start the events of the kernel trace log
  188745 (1304) - winsat\main.cpp:1775: > Run Assessment d3d-dx10 - aname GeomF4-time 7 - fbc 10 - disp off - animate 10 - width 1280 - height 1024 - totalobj 150; 200; 241 - batchcnt C (50); C (200); C (300) - objs C (12); C (26); C (45) - noalpha-geomf4shader - texpobj C (0) - rendertotex 6 - rtdelta 3 - tierframes 60 - tiertime 1
  189291 (1304) - d3d\dx9misc.cpp:1030: error: could not start the events of the kernel trace log
  189291 (1304) - winsat\main.cpp:1775: > Run Assessment d3d-dx10 - aname GeomV8-time 7 - fbc 10 - disp off - animate 10 - width 1280 - height 1024 - totalobj 75; 100; 120 - batchcnt C (25); C (100); C (150) - objs C (8); C (17); C (29) - noalpha-geomv8shader - texpobj C (0) - rendertotex 6 - rtdelta 3 - tierframes 60 - tiertime 1
  189868 (1304) - d3d\dx9misc.cpp:1030: error: could not start the events of the kernel trace log
  189868 (1304) - winsat\main.cpp:1775: > Run Assessment d3d-dx10 - aname CBuffer - time 5 - fbc 10 - disp off - animate 10 - width 1280 - height 1024 - totalobj 75 - batchcnt C (25) - objs C (8) - rendertotex 6 - rtdelta 3 - texpobj c (1) - cbuffershader - cbufa 2 - cbuff 5 - cbufp 6
  190430 (1304) - d3d\dx9misc.cpp:1030: error: could not start the events of the kernel trace log
  190430 (1304) - winsat\main.cpp:1775: > Run Assessment mfmedia-input C:\Windows\Performance\WinSAT\winsat.wmv - nopmp
  190804 (1304) - media\mediaerror.cpp:0151: mfmediatest.cpp @ 445: 0 x 80070070 == ERROR_DISK_FULL
  190804 (1304) - media\mediaerror.cpp:0095: error: failed to start NT Kernel Logger.
  190820 (1304) - winsat\main.cpp:2056: > assessment mfmedia FAILED because of an error
  190836 (1304) - winsat\processresults.cpp:4018: > wrote bandwidth video memory to register 0
  190836 (1304) - winsat\processresults.cpp:1274: not limiting DWM Score 1.0 - no DWM performance score
  190836 (1304) - winsat\processresults.cpp:1405: this WDDM, considering D3D score 2.0
  190836 (1304) - winsat\processresults.cpp:1480: > partition disk writes in register 0
  190960 (1304) - winsat\syspowertools.cpp:1015 >: 381b4222-f694-41f0-9685-ff5bb260df2e value of the power system active"
  190960 (1304) - winsat\main.cpp:2855: > state restored power.
  190960 (1304) - winsat\main.cpp:2870: > Successfully reenabled EMD.
  190976 (1304) - winsat\main.cpp:2896: > SystemRoot Composition
  190976 (1304) - winsat\watchdog.cpp:0311: Watch dog system shutdown
  190976 (1304) - 4909: > exit value = 1.

  Please help, THX 1 billion

  Hello Derek,.

  Please keep us updated on the status of the issue.

  I'm sorry for the late reply.

  The IFE can be used to show what part of the system should provide the largest increase in performance when it is upgraded. For example, a computer with the lower under-score in his memory, would benefit more than an upgrade of RAM to add a faster hard drive (or any other component).

  Also see this article:
  What is the Windows experience index?
  http://Windows.Microsoft.com/en-us/Windows/what-is-Windows-experience-index#what-is-Windows-experience-index=Windows-7

  I hope this information helps.

  Thank you

• 500 Dignostics Performance event. could not measure the performance of video playback

  Hello

  Could someone help me with the problem of (the windows experience index) when I run the assessment I get the message (could not measure the performance of video playback).

  Hello

  ·         You have made no changes to the computer until the problem occurred?

  ·         What is the full error message or code that you get?

  Event ID 500 is mainly caused by the excessive use of graphical subsystem, which is controlled by the process dwm.exe. DWM.exe is a Desktop Window Manager and is responsible for the graphics effects in Windows operating system such as 3-d effects, previews of windows and transparencies to windows live.

  I suggest to disable all of the features of "Aero", such as the use of classic Windows rather than the Windows Aero feature, stopping using 3D desktop and so on, in order to reduce excessive system resource occupancy rates. If possible, you could develop RAM to increase performance of the system to check if the event has not changed.

  You can also try to update the graphics driver and check if it helps. To do so follow the link below:

  http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

• Windows experience index does not work

  THE PROBLEM:
  When I try to run WEI (Windows experience index) I get this error message:
  "Windows Experience Index for your system could not be calculated.
  Could not measure the performance of storage. The temporary file necessary to perform work
  could not be placed on the drive. Unable to find a drive for the file. »

  Now of importance that I did to try to fix the problem, that nothing worked.
  Some facts related to the reason why the error occurs:
  1. my computer is a dual boot Vista and W7.
  2 WEI worked perfectly when I first installed W7.
  3 W7 is on B:\ drive. The Device Manager shows: System, starting, Active, dump, primary Partition
  4 when I started using W7, I noticed a lot of many duplicates of files in libraries.
  5. not knowing what was the role of the library, I have deleted many, if not all the files into it.
  6. Accordingly, I may be wrong deleted files than WEI needs to operate.
  7 there is no Winstat.exe anywhere on my computer
  8. I ran SFC and he finds errors, but running WEI always produces the same error message.
  Windows resource protection found corrupt files and to repair the.
  Details are provided in the
  CBS. Journal windir\Logs\CBS\CBS.log.
  For example C:\Windows\Logs\CBS\CBS.log
  9. However, strangely, it will run in the use of BACK: formal B:\Windows\system32>winsat
  10. the result is:
  Read 94,82 6.5 MB/s sequential 64.0 disc
  Random disk reading 16.0 1.83 MB/s 4.1

  After the quick fix for the problem of the text in Firefox, I hope there is an easy solution to this problem.

  Thanks for any help.

  Brian

  PA bear,

  Thanks for all the help.

  I decided to just leave things they way they are.

  Almost everything works perfectly on my computer now.

  And I learned that too much intervention can cause more problems.

  To devote more time to it is not a good use of my time or yours.

  I can't justify to devote more time to this.

  It would be preferable for you to spent time with someone who has a real problem.

  I can easily run WEI with a command prompt, it is therefore essential to set of WEI.

  Thanks again.

  Best regards

  Brian

• Windows experience index will not calculate my system performance

  Just upgraded to 7. All fine but windows experience index will not work. It crosses all the way and then tells me it cannot calculate the performance of my system. I rebooted and tried several times... Any help?
  Thank you

  Thanks for the tips, but none of these apply, checked the drivers. My ATI Radeon x 1300 doesn't have dedicated windows 7 driver but is the most up-to-date
  For more suggestions, people?

  Thanks in advance

• Windows 10 we could not update the system reserved partition

  I have windows 7 Home Edition premium, no idea why it says windows 10 we could not update the partition system reserved when I try and update?

  • Make sure you have enough disk space.
  • Although the recommended minimum requirements are 16 GB (32-bit), 20 GB (64-bit), if you upgrade from a previous version of Windows or a previous version, you will need to have at least 40-50 GB of free space to accommodate the installation files.
  • First run Disk Clean up.
  • Archive files rarely used to an external hard drive.
  • Consider data synchronization to OneDrive or similar online service and do a custom installation.
  • Turn off (preferably uninstall) your Antivirus utility before you perform the upgrade.
  • Disable the general USB peripherals (for example - smart card reader).
  • Do a clean boot, and then try again.
  • If you upgrade to the. ISO file, disconnect from the Internet during the installation, if you are connected in LAN (Ethernet) or wireless, disable both and try the installation again.
  • If you update via Windows Update, when download reaches 100%, disconnect the Internet LAN (Ethernet) or wireless, and proceed with the installation.
  • If this does not work, try using the. ISO file to upgrade if possible.
  • If you are connected to a domain, go to a local account
  • If you have an external equipment, attached to the machine, unplug them (e.g., USB sticks, external hard drive, printers, peripheral non-essential).

  How to: upgrade previous versions of Windows using the file ISO for Windows 10

  Click on HERE to download ISO for 10 Microsoft Windows official media.

• Could not complete the command of video rendering due to a problem with Adobe Media Encoder.

  Hello, I use a macbook pro retina and before I was able to make the video without problem, and now it is popping up.  I tried to remove and reinstall photoshop, but it was not useful. I would appreciate help or advice.  Thank you!

  Here is the error message I get:

  Could not complete the command of video rendering due to a problem with Adobe Media Encoder.

  Maybe try to download from this line:

  https://creative.Adobe.com/products/Media-Encoder

  If this does not work, you might want to try reinstalling the Psalm

• Windows experience index will not refresh

  I just installed 64-bit Windows 7 Professional (32 bit Home Premium) with a custom installation. I use aero, so when I went to check my Windows Experience index, I saw that it was 1.0 for both the graphics settings. I've updated my restarted graphics driver. Whenever I hit the button refresh index experience, its starts fine, but before finishing it said "Windows experience Index for your system could not be calculated." I tried the bios update, but that did not help. All my drivers are up-to-date. A way to solve this problem?

  Check your winsat.log file and see if it indicates that this is the error. You can delete the .xml files in the winsat DATA and starting from an elevated command prompt, try the formal line of command "winsat" without the quotes to see if it works that way. I found that my anti virus program (Kaspersky) blocked WEI to save the results. Disabeling Kaspersky did not. You need to uninstall, run WEI, then reinstall Kaspersky.

• Says Windows media player could not burn the disc check your connections

  Original title: Media Player

  I have a new computer with Windows Media Player so I decided to burn some DVD reviews ' and registered copies are hanging out and a box appears and says could not burn the disk check your connections etc. Please advised? Thanks for your help, I did everything and it could be a bad software here. I use windows 7.

  Hi George,.

  Welcome to the Microsoft community.

  It seems that you are facing problems when burning the DVD with Windows Media Player. It would be great if you can answer the following questions:

  1 have had any changes made on the computer before the show?

  2. What is the full and exact error message?

  To resolve this issue, follow these methods:

  Method 1:

  I suggest to see the link and try to run the Troubleshooter:

  Open the troubleshooting Windows Media Player settings Troubleshooter

  http://Windows.Microsoft.com/en-us/Windows7/open-the-Windows-Media-Player-settings-Troubleshooter

  Method 2:

  See the article and check if that helps:

  Burn a CD or DVD in Windows Media Player

  http://Windows.Microsoft.com/en-us/Windows7/burn-a-CD-or-DVD-in-Windows-Media-Player

  I hope this helps. Let us know if you need more assistance.

• Impossible to install windows 8 - we could not verify the product key

  Hello

  I have a HP G laptop computer series. The laptop comes with Windows 7. I. I upgraded to WIN 8 pro when windows 8 has been released. Recently, my laptop hard drive crashed completely due to bad sectors. I replaced with a new hard drive and tried to install WIN 8 from a dvd disk created from Windows download site.

  Now, the installation fails in the "enter product key to activate windows. The error is , we could not verify the product key. Please check your installation media.

  What can I do here? I can't install Windows 7 also because my laptop didn't come with a backup installation disk but just a restore system partition that get lost with swap HDD too.

  I was struck here for weeks. Please help me.

  To install Windows 8, you must have a previous Version (XP Sp3, Vista or Windows 7) installed at installation time. Your RESUME must have given you the opportunity to make a series of DVD of Windows 7, when you first start using your computer. If you have done these and then use them for the recovery of Windows 7 on your computer and then update for Windows 8.0. If you don't do this why? Your other option is to contact HP support and have then send you a recovery of Windows 7 DVD set. They will charge a small fee for these to help cover their costs.

  Hope this helps and if you need any additional aid station and we will be happy to help you.

  The above opinion is mine and mine nothing and does not necessarily reflect that of Microsoft, it's employees, or any other Member of this forum.

  "When we try to take anything by itself, we find it hitched to everything else in the universe."-John Muir

  If this has answered your message please mark as answer

• my adobe cs4 can not find the error of video playback NV_OGL modules

  I spent several hours with adobe technology, and they said nothing was wrong with his stand or first pro. I get an error NV_OGL code and it says that the software can not find reading modules. I have loaded and reloaded the latest driver and the same thing?

  Adobe technology said that he could not to the hidden administrator Panel to give him permission? Any ideas?

  Hello

  1A this error has always been the case, or is this something new?

  2 How long this issue has popped up?

  3. have you made changes on the computer before this problem?

  Step 1:

  You can uninstall Windows media player. Check out the following link.

  Uninstall Windows Media Player
  a. go initially and in search type 'Turn Windows has or not'.
  b. click on "Turn Windows features on or off".
  c. find multimedia and uncheck Windows Media Player.
  d. restart the computer.
  For more information, see the article:

  http://Windows.Microsoft.com/en-us/Windows7/turn-Windows-features-on-or-off

  Step 2:

  After you uninstall Windows media player, you can view the issue in the clean boot state. Check out the following link

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
  http://support.Microsoft.com/kb/929135
  Note: once you are done with the boot, please follow step 7 of article to reset your computer to normal startup.

  Step 3:

  Reinstall Windows Media Player
  a. go initially and in search type 'Turn Windows has or not'.
  b. click on "Turn Windows features on or off".
  c. find the multimedia functions and place a check mark in front of the Windows Media Player.
  d. restart the computer.

  For more information, see the article:

  http://Windows.Microsoft.com/en-us/Windows7/turn-Windows-features-on-or-off

• SFC/scannow error message: Windows Resource Protection could not start the repair service

  I am trying to solve a problem with a HP Pavillion Vista laptop where I get a black screen after screen of the HP logo with a message that says "the file is maybe damaged. The file header checksum does not match the checksum calculated. »

  Hello

  I wrote a post on running a check offline that someone might find it useful,

  http://mikemstech.blogspot.com/2011/12/how-to-perform-offline-system-integrity.html

• Do not see the option of video playback in a loop

  I don't see any options in the program monitor menu.  I'm trying to video playback in a loop.  What should I do? c

  Press on the symbol '+', the bottom right of the program monitor, this will open a menu that will give you more options to drag to the area of transport control. One of them is the loop option.

  

• Windows experience index - how to raise the subscores lower?

  OI, Hello everyone he...

  Index performance Windows...? Scoring? and subscores? It's something that I can up by making a few adjustments to my system or it comes to the hardware specification.
  I got a 3.1 as the lower under-score determined by my graphics and games graphics sub-score.
  I wonder; Why do I make any taller scored? guess that's us human beings humans!

  Thank you in advance, the responces

  Hello

  As far as I know, that it cannot be changed by changing the material, so I'm afraid you're stuck with you never you have, if you try to run some high end games you can try to disable Aero in order to free up some memory on your graphics card :)