Do not print documents

Similar Questions

• Printer is offline and will not print documents

  Printer is offline and will not print documents, the rocker switch "Printer offline" option is not available and it is constantly check on 'printer offline '.

  How can I fix this so I can print the necessary documents?

  Hello destiny.

  Welcome to the Microsoft community. I appreciate your efforts to resolve the issue. I will certainly help you with the problem you are experiencing.

  The description of the problem seems a little unclear and I wish I had a better understanding before you start working on it. I would be grateful if you could help me with more information.

  • Is the printer connected directly to the PC or it is on a network?
  • What is a printer wired or wireless?
  • What is the brand and model of the printer?

  Try the following and see if it helps.

  Method 1: Disable Antivirus

  If you have installed any third party such as antivirus or firewall security software, I would say you temporarily disable and check if it works.

  Disable the anti-virus software

   

  Important note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attack.

  Method 2: Update the drivers for your printer.

  For more information, see these links:

  Updated a hardware driver that is not working properly:
  http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

  Find and install printer drivers
  http://Windows.Microsoft.com/en-us/Windows7/find-and-install-printer-drivers

  
  Method 3: Restart the print spooler service.
  You must be logged on as administrator to perform these steps.
  a. open administrative tools by clicking the Start button, then Control Panel. In the search box, type administrative tools, and then click Administrative Tools.
  b. double-click on Services.  If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
  c. right-click the print spooler service and then click Properties.
  d. on the general tab, next to startup type, make sure that automatic is selected.
  e. If the service is not already running, under Service status, click Start and then click OK.  If you are prompted for an administrator password or a confirmation,
  type the password or provide confirmation.

  If nothing works, then manually add the printer to the local port and check.

  Method 4: Manually add the printer to the local port.

  a. go to control panel and click on devices and printers.
  b. click Add a printer, and then select Add a local printer. Click on create a new port. The default value in the drop-down list is Local Port. Don't change that.
  c. click Next.
  A dialog box appears for you request that you enter a port name. Type the name of \\computer name\printer.
  d. type your user name and the name of the printer (name \\PC\printer)
  e. click ok and exit.

  See also:
  http://Windows.Microsoft.com/en-us/Windows7/share-a-printer

  http://Windows.Microsoft.com/en-us/Windows7/file-and-printer-sharing-frequently-asked-questions

  Hope this information was useful. Let us know the results once you have tried these methods. We will be happy to help you further.

• Epson20 printer will not print documents

  Since the update of IE 10 My epson20 printer will not print documents but will post the pictures. What can I do to solve this problem.

  Concerning

  Margaret

  HI Margaret,.

  Thanks for posting the question on the Microsoft Community Forums.

  From the description, I understand that you are facing a problem with printing.

  To help you better, I would be grateful if you could answer the following questions.

  (1) you are trying to print from the Internet Explorer browser?

  (2) what is the format of the document file you want to print?

  (3) you try to print the text on the Web page?

  (4) you are able to print documents such as Microsoft Word, Excel etc.?

  Follow the steps and the check

  Method 1:

  Impossible to print or view, preview printing a Web page in Internet Explorer:

   

  http://support.Microsoft.com/kb/973479

   

  Method 2:

   

  Solve printer problems

   

  http://Windows.Microsoft.com/en-us/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-7&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

  This information should help you. If you need help on printing problems, please let us know we will be happy to help you.

• Photosmart c309a will not print documents or test pages

  I have uninstall and reinstall Full Version software, twice and I still can not print documents or test pages. I use the Photosmart C309a. Can you help me

  Georgebob

  Last updated, at 01:10, estimated the printer works now. I installed the new print head, and as a first step, I have no positive results. Then I tried the printer alignment... that did the trick. The printer works now.

  Now, I wonder if it was the culprit with the old print head (alignment) maybe it's always good. I'll hold on, events, if necessary. Thanks for your help and mucho laurels.

  

  Georgebob

• OfficeJet pro 8630: Officejet pro 8630 does not print documents from microsoft work.

  Microsoft Word and Excel documents (Office Suite 2013) not print not... not even a reeling.  All the rest reels and prints.

  Printing a shaw wireless router.

  Hi @sky9,

  Thanks for the reply.

  The version of MS Office is not the problem it's the corruption on the computer. I recommend that you uninstall and reinstall MS Office and ensure that the updates of Windows are updated.

  If the problem persists, please contact Microsoft.

  Thank you.

• All-in-one printer will not print documents.

  I tried to print documents from my printer on a computer with XP operating system and transplanted paper and went out in white. I put the printer on my other computer with a 8.1 operating system and get the same results. I ran the printing and scanning doctor and checked the difficulty of printing. He tells me everything retrieves and prints a test page is not due to a lack of ink, I thought that could be the cause as my ink is low. Individual items on difficulty printing do not run through one at a time, they appeared all at once, and the bar for what is printing is full until the printer starts to feed paper.

  He would make copies either, so I change the ink cartridges and now it prints. I still don't understand why it would print a test page with ink, but not anything else.

• HP Inkjet 2540 Series: Do not print documents

  Hi, my first question on this forum.

  I have a new HP 2540 series inkjet, I setup for wireless printing and do not print on all documents, reserved example a flight online today and wanted to print docs 4 4 pages it will only print two pages, then an error message appears top right of the screen of the laptop, unfortunately, the error message disappears and is not there long enough to read or write.

  Any help will be appreciated.

  Thank you.

  victormildrew.

  Hello @victormildrew and welcome to the Forums of HP, I hope you enjoy your experience!

  I see that you have problems printing.  I would like to help!

  If you make a copy of multi page, you have any questions?

  I recommend you to remove the printer ink cartridges and perform a power reset.  Unplug the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug back in the printer. Make sure that you connect the printer directly to a wall outlet. Make sure to bypass any surge protector or power bar.

  I recommend also to download and run the HP print and Scan doctor.

  Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

• HP officejet pro 8600 will not print documents

  Printer is set up with Wi - Fi. When I try to print documents system does not see printer, even if it appears as a device in the Control Panel has Windows 7 Home Premium.

  Hi Tombuck,

  I see that you are having problems with your printer.  I would try to help from Hp print and Scan doctor.

  HP Print and Scan Doctor

  Let me know how it goes.

• Hyperlinks do not print documents

  Original title: impression of hyperlinks in documents

  What impression of hypertext documents not print not any ideas why?

  Hi docjim,

  1. are you referring to MS Office documents?
  2 are you able to print the text on the document?

  Try these steps and check the result.
  a. in Windows, click Start and then click Help and Support.
  (b) in the search box, type the Windows Printing Troubleshooter, and click the arrow to start the search.
  c. in the suggested topics box, click list of troubleshooting services and then select print in the list.
  d. follow the instructions in the Printing Troubleshooter, and check if the problem persists.

  If you encounter this problem only with the MS Office documents, so thanks for posting your query to the Office Forums.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• DeskJet 2542: Does not print documents

  My printer does not print what I scanned. It will print other documents so I know I'm connected, but whenever I try to print something scanned and then it stops responding. I tried my mac - min and rom my ipad and none worked.

  Hi @kathpage,

  Welcome to the Forums of HP Support! I see that you are having problems printing the scans saved. I would like to help you today. If this helps you to find a solution, please click on the button "Accept as Solution" down below in this message. If you want to say thanks for my effort to help, click on the 'Thumbs Up' to give me a Kudos.

  Did you download and install the drivers for the printer, or you use the Apple drivers?

  Check the name of the driver that is installed by the printer. Make sure that it shows just the name of the printer.
  Click on the Apple menu, click System Preferences. Click on Printers & Scanners, highlight the name of the printer on the left side and right side of the screen it should show the name of the printer. (Deskjet 2542)

  If the full name of the printer is not correctly, delete and add the printer name back from the list. Click on the sign - to remove the driver and then click on the + sign to add the driver might have to drop-down list to select the name of the printer to add a click.

  

  

  Let me know how the name of the printer is listed. Your home to fix a screen shot if you wish. Pictures are worth a thousand words.

  What scanning software is you using and what format are saved scans as?

  If you save them in PDF format and using Adobe Reader to open, try the following:

  In the print dialog, press the Advanced button and select print as Image.

  Try to print again.

  If you have any questions, please let me know what steps you have taken and the results. Thank you.

• HP printer does not print document, only prints blank pages

  I have a wireless HP Photosmart C4795 printer and a Windows 7 operating system.  I had put in place for several months and was working fine and then suddenly it will only print blank pages when I try to print processing of Microsoft Works documents or any other program.  When I try to print a printer Test Page every print, is the emblem of Windows and the words of Windows printer Test Page.  Help, please!  Thank you.

  Hello
   
  
  1. have you made changes on the computer recently?
  2. in the past, you have the same information on the test page?
  3. that you get an error message when printing?
  
  Method 1.
  Then, try the printer troubleshooter, which will attempt to diagnose and solve your problem automatically.
  Here's how:
  a. open the printer Troubleshooter by clicking the Start button picture of the Start button, click Control Panel.
  (b) in the search box, type troubleshooting and then click Troubleshooting. Under hardware and sound, click on use printer.
   
  Method 2.
  Clear printer spooler files and activate the spooler service
  Stage I.
  a. Click Start, type "Services.msc" (without the quotation marks) in the Open box and click OK.
  b. double click on "Printer Spooler" in the Services list.
  c. click on stop, and then click OK.
  d. Click Start, type "% WINDIR%\system32\spool\printers" in the opened window and delete all the files in this folder.
   
  Step B
  You must be logged on as administrator to perform these steps.
  a. open administrative tools by clicking the Start button, then Control Panel. In the search box, type administrative tools, and then click Administrative Tools.
  b. double-click on Services.   If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
  c. right-click on the print spooler service and then click Properties.
  d. on the general tab, next to startup type, make sure that automatic is selected.
  f. e. the service is not already running, under Service status, click Start and then click OK.  If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
   
  For more information, refer to the article below.
  Why can I not print?
  http://Windows.Microsoft.com/en-us/Windows7/why-cant-I-print
  
  Method 3.
  If the problem persists please use The utility of diagnosis HP Printto find the root cause of the problem.
  
  See the link below for additional information and steps.
  http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c02114788&tmp_task=solveCategory&LC=en&DLC=en&cc=us&product=3940574
   
   
   
  I hope this helps.

  Thank you, and in what concerns:
  Shekhar S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• Printer does not print document

  (1) I have Win7 and the test page and the diagnosis of my Officejet 4620 page print OK.  But when I want a document on my computer to print on the copy of 4620 Officejet 1, blank paper will spell white paper. Then I get a message on the printer that is printing of document.  I have read the help file and made sure that I have the correct printer selected.  Only the variation is when I press OK, bar indicates 50% of the document sent to green printing.  How can I get this printer to print documents rather than be a great paperweight?

  (2) in scanning on my old PSC 1610, I could specify that the scans were recorded in a monthly subfolder in E:.  The 4620 scans are grouped into C:.  How can I specify the rescue in a monthly subfolder in E:?

  Thanks for the information, including the monthly scan files.

  As a result of my first posting here, I contacted HP support and they have reinstalled the 4620 drivers again.  Unfortunately, it was still impossible to print off the internet, even if a Word document did print.  She suggested that there not be a browser problem.  I was printing using FF as my browser.  When I tried to print the internet document in Internet Explorer, it is printed.

• Photosmart 7510 c311a: Photosmart 7510 c311a will not print documents AirPrint

  My photosmart 7510 c311a was bought new on 09/07/2012 and is supposed to print documents AirPrint, but screen printing shows my printer but does so "no printer found AirPrint". No one knows if it will print correctly?

  the printer works correctly for my portable MS Office.

  I have a Netgear R6100, router AC1200. The router would be the problem?

  Hi @Bruciferl01,

  Welcome to the HP Support forum.

  I understand that you have a HP Photosmart 7510 e-all-in-one which you connect wireless to your PC in Windows 8, but when you try to use Airprint to print from an Apple device it says "no printer found AirPrint". I would like to help with that.

  The main condition for Airprint printing is that the Apple device and the printer are on the same network, and the Web Services and ePrint must be on.

  Here is a document of support that can help you with Airprint - Wireless Printing with Apple's AirPrint.

  Please let me know if that solves the problem, or if you need assistance.

  In fact, if it helps you to find a solution, please click on the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

  Thank you!

• HP Officejet Pro 8500 does not print documents and reports for Quicken 2008

  New computer will not print in Quicken 2008 software.  Tried all the possible solutions. I installed Windows 7.  I downloaded and installed the new software for HP Office Pro 8500 work with Windows 7.  Software program Quicken 2008 order printing accordingly.  All other software programs prints perfectly. Help!  I get no support Quicken's help.

  Message edited by Tiger-Pope on 28/10/2009 15:38

  Tiger-Pope wrote:
  New computer will not print in Quicken 2008 software.  Tried all the possible solutions. I installed Windows 7.  I downloaded and installed the new software for HP Office Pro 8500 work with Windows 7.  Software program Quicken 2008 order printing accordingly.  All other software programs prints perfectly. Help!  I get no support Quicken's help.

  You have the 64 bit version of Windows 7?  This thread suggests printing from Vista 64 bit (and WIn 7 would be similar) is a problem in Quicken 2008 and 2009.  The thread suggests there is a solution, but the link requires registration for the forum of Quicken and who did not work for me this afternoon.

• XPS Viewer will not print document

  Judging from the research, it is a common problem but there are no answers available.

  I have consulted a XPS document with the last version of the viewer that is downloaded and installed. My .NET framework is updated and I am running Windows XP SP3.

  Other applications you can imagine will be printed on my printer HP Laserjet network with no problem, but when I click on print in the XPS Viewer, I get a box of message that says "the Viewer cannot print all pages in the document. Check that the printer is correctly installed and that you are authorized to use this printer. »

  It is that I do and it works all that I installed.

  QED: XPS Viewer is rubbish.

  Hello

  • It's a network or connected to this computer printer?

  I suggest that you can open the control panel and access the printers and faxes and delete all printers, if you find Microsoft XPS document writer from the list, you can remove it with the exception of the HP printer and try to print the XPS document and check if it works very well.

  If the deletion of other printers does not help, you can try to remove the HP printer, then restart the computer. Later, reinstall the HP printer and try to print the XPS document and check if it helps.

  You can also navigate to the link below and follow the steps described in the article and check if that helps.

  http://support.Microsoft.com/kb/945538

  I hope this helps. Let us know the result.

  Thank you and best regards,

   

  Srinivas R

  Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.