Photosmart 7510 c311a: Photosmart 7510 c311a will not print documents AirPrint

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• Printer is offline and will not print documents

  Printer is offline and will not print documents, the rocker switch "Printer offline" option is not available and it is constantly check on 'printer offline '.

  How can I fix this so I can print the necessary documents?

  Hello destiny.

  Welcome to the Microsoft community. I appreciate your efforts to resolve the issue. I will certainly help you with the problem you are experiencing.

  The description of the problem seems a little unclear and I wish I had a better understanding before you start working on it. I would be grateful if you could help me with more information.

  • Is the printer connected directly to the PC or it is on a network?
  • What is a printer wired or wireless?
  • What is the brand and model of the printer?

  Try the following and see if it helps.

  Method 1: Disable Antivirus

  If you have installed any third party such as antivirus or firewall security software, I would say you temporarily disable and check if it works.

  Disable the anti-virus software

   

  Important note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attack.

  Method 2: Update the drivers for your printer.

  For more information, see these links:

  Updated a hardware driver that is not working properly:
  http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

  Find and install printer drivers
  http://Windows.Microsoft.com/en-us/Windows7/find-and-install-printer-drivers

  
  Method 3: Restart the print spooler service.
  You must be logged on as administrator to perform these steps.
  a. open administrative tools by clicking the Start button, then Control Panel. In the search box, type administrative tools, and then click Administrative Tools.
  b. double-click on Services.  If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
  c. right-click the print spooler service and then click Properties.
  d. on the general tab, next to startup type, make sure that automatic is selected.
  e. If the service is not already running, under Service status, click Start and then click OK.  If you are prompted for an administrator password or a confirmation,
  type the password or provide confirmation.

  If nothing works, then manually add the printer to the local port and check.

  Method 4: Manually add the printer to the local port.

  a. go to control panel and click on devices and printers.
  b. click Add a printer, and then select Add a local printer. Click on create a new port. The default value in the drop-down list is Local Port. Don't change that.
  c. click Next.
  A dialog box appears for you request that you enter a port name. Type the name of \\computer name\printer.
  d. type your user name and the name of the printer (name \\PC\printer)
  e. click ok and exit.

  See also:
  http://Windows.Microsoft.com/en-us/Windows7/share-a-printer

  http://Windows.Microsoft.com/en-us/Windows7/file-and-printer-sharing-frequently-asked-questions

  Hope this information was useful. Let us know the results once you have tried these methods. We will be happy to help you further.

• Epson20 printer will not print documents

  Since the update of IE 10 My epson20 printer will not print documents but will post the pictures. What can I do to solve this problem.

  Concerning

  Margaret

  HI Margaret,.

  Thanks for posting the question on the Microsoft Community Forums.

  From the description, I understand that you are facing a problem with printing.

  To help you better, I would be grateful if you could answer the following questions.

  (1) you are trying to print from the Internet Explorer browser?

  (2) what is the format of the document file you want to print?

  (3) you try to print the text on the Web page?

  (4) you are able to print documents such as Microsoft Word, Excel etc.?

  Follow the steps and the check

  Method 1:

  Impossible to print or view, preview printing a Web page in Internet Explorer:

   

  http://support.Microsoft.com/kb/973479

   

  Method 2:

   

  Solve printer problems

   

  http://Windows.Microsoft.com/en-us/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-7&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

  This information should help you. If you need help on printing problems, please let us know we will be happy to help you.

• Photosmart HP 5510 - will not print using black ink

  I have problems with my HP Photosmart 5510 all-in-One printer, because it will not print in black. All cartridges are brand new and are genuine HP cartridges. I've never used anything other than HP cartridges, and I believe that I have would be considered a very light printer user.

  I use a HP Pavilion Desktop PC (Vista Home Premium) connected to the printer via a USB cable.

  I have to 'reset' the printer (power cable removed for 20 seconds), I cleaned the print heads and tried to re-alignment of the printer.

  I ran HP print and Scan diagnostics and do the message "Everything out OK with your product." I then print a test page which "fails", that there is no black ink in use. The diagnosis confirms that the ink levels are all OK and that my printer uses HP authentic and than Normal inks or better quality is selected.

  The printer is a little over a year old and as mentioned has had very light use.

  There is no error - every reason to believe that everything is OK.

  I wish I had a solution to this problem.

  As by chance my previous printer a HP Photosmart 3210 all-in-One failed in a similar way, although in this case, the black was fine, it was impossible to print colors correctly. Once the printer was just out of warranty.

  Curiously enough and fortunately like few others on the forum a few days after the installation of the new cartridge, it seems to work perfectly fine again.  any ideas as to why this happens?

• Photosmart Plus B210a will not print on the Windows XP computer, but works on the Windows 7 computer

  I just got a Photosmart Plus B210a printer. I was able to install it using the wireless for my Dell Dimension 3000 3 GHz computer with Windows XP 32-bit SP3. He will answer analysis, but it will NOT print, it doesn't matter what I do. I have a Netgear wireless router. I tried the Dell connected directly to the router using a USB of Netgear WG111v3 USB adapter and cable. No impression whatever the configuration.

  On the other hand, I was able to make the printer work with an Athlon II X 4 630 with Windows 7 Professional 64 bit AMD machine. Everything works independently to know if the machine is connected directly to the router Netgear or using the above USB adapter.

  How can I make work B210a with my Dell with Windows XP? Is this a problem XP because Windows 7 has worked perfectly, but Windows XP would only scan.

  Subsequently, I deleted all initially loaded B201a software. At the printer detects the network, then reloaded the software from the CD. The printer then worked fine. What a relief. Perhaps the problem I had previously was linked to my trying to use the USB port when the printer originally did not work.

• Photosmart c309a will not print documents or test pages

  I have uninstall and reinstall Full Version software, twice and I still can not print documents or test pages. I use the Photosmart C309a. Can you help me

  Georgebob

  Last updated, at 01:10, estimated the printer works now. I installed the new print head, and as a first step, I have no positive results. Then I tried the printer alignment... that did the trick. The printer works now.

  Now, I wonder if it was the culprit with the old print head (alignment) maybe it's always good. I'll hold on, events, if necessary. Thanks for your help and mucho laurels.

  

  Georgebob

• Photosmart C & 180 will not print red

  The printer has suffered when we had a power cut and he was turned on.

  Since then, it will not print red. (I just get yellow).

  Have looked through the wire "Will not print Magenta", I'm not sure who, magenta cartridges (or both), I need to try hard - or if there are a few other adjustments that I do.

  Hello Phil1812,

  Please confirm the process you have already finished.

  Another process, you could try is as follows:

  (1) remove all ink cartridges.

  (2) close the ink access door.

  (3) disconnect the printer.

  (4) wait for about 30 seconds.

  (5) connect the printer.

  (6) a message indicating to load the cartridges should appear on the control panel.

  (7) reload cartridges.

  Kind regards

  Lynn_B

• I have a Photosmart 6510, which will not print in black.

  My photosmart 6510 does not print in black, after that I installed all the new HP ink cartridges. I am running Windows Vista 32-bit.

  I tried all the basic tests & troubleshooting but who still have the problem.

  It allows to print from the photo tray 4 x 6 end.

  Help, please!

  Steve

  Hello bcgoodwrench,

  I don't see you mention the presence of 'BLACK'.

  
  If there was no black printing, then I would say you call the HP Technical Support for assistance.

  If you are in the United States, the toll free # is 1-800-474-6836 .

  If you are not in US , then log on to www.hp.com , bottom left there is a world map icon, click it, and then select the region that you belong to, which would then provide the support options for you for this region.

  Kind regards
  Jabzi

  Help the community by marking this post.
  Your question has been answered? Mark it as a accepted Solution!
  See a great post? Give it a Bravo!
  I work for HP

• Photosmart HP 5510 will not print.

  Black in do not print! Ugh! Brand new black cartridge low on the colors.  Went through all the normal procedures for the clean printheads, aligning printer, get out the ink and handed in...  Colors will be printed on these pages, but not black.  Yes, HP cartridge not a fall. Help!

  This document can enlighten us here:

  http://support.HP.com/us-en/document/c02914910

• Photosmart Premium c310 will not print from the photo tray. Market power does not work.

  HP Photosmart Premium c310 refuses to print from the photo tray.  I use an iMac.  I shot tray in and out, nothing.  I stoked market, nothing.  Whenever I try to print a photo, it pulls the main tray.  He doesn't even try to pull the photo tray.  And I select in the settings of Photo paper in the photo tray.  Oh, and I have never tried to print before photos.  This is my first time and it won't work.  Printing regular documents from the main tray works fine.   Can someone please help?

  Are you printing from iPhoto?  If so (and this may apply to other applications), you must specify the format and print size.  Make it look like this:

  

• HP Photosmart 7520 series will not print from laptop

  Printer not print HP Pavilion dm4. Error message is the driver problem Microsoft Teredo Tunneling adapter with an error code of 10. Help, please!

  Hello

  Please try the hotfix o instructions to the following address:

  http://appuals.com/Microsoft-Teredo-tunneling-adapter/

  Kind regards.

• My Photosmart HP 6515 will not print in black

  My hp 6515 not print black, I replaced the cartridge,.

  Hi Frank,.

  Consult the troubleshooting provided by Hp paper

  http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c03760633&tmp_task=solveCategory&cc=us&DLC=en&LC=en&product=5191794

  If the problem persists, contact HP.

  http://h30434.www3.HP.com/

  Hope this could help you. If you have any concerns related to Windows, let us know.

• XPS Viewer will not print document

  Judging from the research, it is a common problem but there are no answers available.

  I have consulted a XPS document with the last version of the viewer that is downloaded and installed. My .NET framework is updated and I am running Windows XP SP3.

  Other applications you can imagine will be printed on my printer HP Laserjet network with no problem, but when I click on print in the XPS Viewer, I get a box of message that says "the Viewer cannot print all pages in the document. Check that the printer is correctly installed and that you are authorized to use this printer. »

  It is that I do and it works all that I installed.

  QED: XPS Viewer is rubbish.

  Hello

  • It's a network or connected to this computer printer?

  I suggest that you can open the control panel and access the printers and faxes and delete all printers, if you find Microsoft XPS document writer from the list, you can remove it with the exception of the HP printer and try to print the XPS document and check if it works very well.

  If the deletion of other printers does not help, you can try to remove the HP printer, then restart the computer. Later, reinstall the HP printer and try to print the XPS document and check if it helps.

  You can also navigate to the link below and follow the steps described in the article and check if that helps.

  http://support.Microsoft.com/kb/945538

  I hope this helps. Let us know the result.

  Thank you and best regards,

   

  Srinivas R

  Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• All-in-one printer will not print documents.

  I tried to print documents from my printer on a computer with XP operating system and transplanted paper and went out in white. I put the printer on my other computer with a 8.1 operating system and get the same results. I ran the printing and scanning doctor and checked the difficulty of printing. He tells me everything retrieves and prints a test page is not due to a lack of ink, I thought that could be the cause as my ink is low. Individual items on difficulty printing do not run through one at a time, they appeared all at once, and the bar for what is printing is full until the printer starts to feed paper.

  He would make copies either, so I change the ink cartridges and now it prints. I still don't understand why it would print a test page with ink, but not anything else.

• HP officejet pro 8600 will not print documents

  Printer is set up with Wi - Fi. When I try to print documents system does not see printer, even if it appears as a device in the Control Panel has Windows 7 Home Premium.

  Hi Tombuck,

  I see that you are having problems with your printer.  I would try to help from Hp print and Scan doctor.

  HP Print and Scan Doctor

  Let me know how it goes.