Do not receive video or audio on the new jabber accounts

Hello

I created a jabber account, when it came out and this work very well, one of my customer created one count jabber yesterday and they do not receive vidoe or audio when calling a MXP on public IP address.

I decided to create a new trial account today and my new account has the same problem, I called the MXP even and also an EX90 with the saem result. I disconnect and sing with my original and any jabber account works fine.

Has anyone else seen elsewhere. If something has changed in the commissioning of new accounts?

Thanks in advance

Garvan

Re-opening of newly created accounts that did not work properly should solve the problem.

Tags: Cisco Support

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