"do you want to activate your reader now?" - Cyberlink wants uninstalled HP MediaSmart
Have a dv8t-1000. For the first time I watch a blu - ray (or DVD) movie. He asks "do you want to activate your reader now? So I clicked 'yes '. IE open the cyberlink Web site. Downloaded file "HP - CNB.v3309_1621_Medi_HTS090825 - 02_Normal.exe.» Run this file and I get the following message "HP MediaSmart DVD has been detected in your system. Please uninstall first. "What? So I restart the entire process and say 'No' to activate the player. He keeps asking me to "check for updates". It's an endless loop of questions. He will not play the movie. I ran HP Support Assistant, who says that everything is fine. What's wrong?
Any help would be greatly appreciated.
Paul
Hi Paul,.
This assumes that you are running Windows 7.
Download and install Revo Uninstaller from the link below.
http://www.revouninstaller.com/download-freeware-version.php
Run revo and use it to uninstall your HP MediaSmart DVD software. Make a right click on the program icon you want to remove and select uninstall. During the process, that you may be asked to remove the registry entries, simply select all and then click on remove. Do the same for any left over files and folders. Once the uninstall is complete, reboot the PC.
Then, download the latest installer for MediaSmart DVD on the link below and save it to your desktop.
FTP://ftp.HP.com/pub/SoftPaq/sp50501-51000/sp50935.exe
If you do not have an extraction utility installed, download and install 7-Zip. Right click on the installation program you download, select Extract 7 - Zip, select the files, and then click Ok. Open the newly extracted folder, open src and scroll down until you see the application setup ( 6th in the background with a size of 310 KB ). This Application Configuration right click and select "Run as Administrator" to launch the installation. Once the installation is complete, restart the computer and see if you can now read your Blu - ray discs.
Kind regards
DP - K
Tags: Notebooks
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