"do you want to activate your reader now?" - Cyberlink wants uninstalled HP MediaSmart

Have a dv8t-1000. For the first time I watch a blu - ray (or DVD) movie. He asks "do you want to activate your reader now? So I clicked 'yes '. IE open the cyberlink Web site. Downloaded file "HP - CNB.v3309_1621_Medi_HTS090825 - 02_Normal.exe.» Run this file and I get the following message "HP MediaSmart DVD has been detected in your system. Please uninstall first. "What? So I restart the entire process and say 'No' to activate the player. He keeps asking me to "check for updates". It's an endless loop of questions. He will not play the movie. I ran HP Support Assistant, who says that everything is fine. What's wrong?

Any help would be greatly appreciated.

Paul

Hi Paul,.

This assumes that you are running Windows 7.

Download and install Revo Uninstaller from the link below.

http://www.revouninstaller.com/download-freeware-version.php

Run revo and use it to uninstall your HP MediaSmart DVD software.  Make a right click on the program icon you want to remove and select uninstall.  During the process, that you may be asked to remove the registry entries, simply select all and then click on remove.  Do the same for any left over files and folders.  Once the uninstall is complete, reboot the PC.

Then, download the latest installer for MediaSmart DVD on the link below and save it to your desktop.

FTP://ftp.HP.com/pub/SoftPaq/sp50501-51000/sp50935.exe

If you do not have an extraction utility installed, download and install 7-Zip.  Right click on the installation program you download, select Extract 7 - Zip, select the files, and then click Ok.  Open the newly extracted folder, open src and scroll down until you see the application setup ( 6th in the background with a size of 310 KB ).  This Application Configuration right click and select "Run as Administrator" to launch the installation.  Once the installation is complete, restart the computer and see if you can now read your Blu - ray discs.

Kind regards

DP - K

Tags: Notebooks

Similar Questions

Maybe you are looking for

  • How to upgrade my Firefox?

    I was told that I use an older version of Firefox which can cause problems on some sites. I can't find out how to upgrade.

  • No CD/DVD drive in my computer on Satellite Pro M70

    The DVD/CD on my M70 drive does not appear on Win Explorer or Device Manager now. If I insert a CD/DVD, he leans on it and the light comes on, but nothing. If I press the DVD button on the keyboard it is said "the CD or DVD drive is not inserted. Ins

  • XNET support 903 x (9035)

    Hello I created a LabVIEW project with a 9035 in and right-click on the frame and went to-> new modules in the series (C) IN the drop-down list, I tried to select a 9862 but he was not present in the list of options. Looking at the readme XNET and pr

  • I have a gateway desktoop which shows the bios setup utility. What am I suppose to do now?

    I have a gateway with windows xp home edition.  After you install the updates, I had to reboot my computer.  When he started this window UTILITY of CONFIGURATION BIOS jumped on and I'm lost.  What am I, I guess what to do?  Should I change something

  • Aspire 7750 G internal mouse has stopped working! Hardware problem or software?

    Quite simply the query. The mousepad on my old Aspire 7750 G does not, and all the settings suggest that it works correctly. My external mouse (via USB port) works very well; It's only a problem with the pad on the computer itself. Could this be a ha