"document loaded.

Printer. Color LaserJet Pro CM1415fn MFP

The screen mini printer displays message "document loaded.

What I do with it and how do I clear the screen

Hi @Jambomama ,

I see that you are having problems with the display showing 'document loaded. I will do my best to help you.

Usually when the display shows this message for the loaded document, there is a piece of paper into the automatic document feeder. If you have a paper there, remove it. There is a small piece of black plastic that glue up when the paper is loaded it moves to indicate that a document is loaded in the ADF. Check that it is not broken piece ora paper jam in the ADF.

I have provided a picture to give you an idea about where to look inside the ADF.

You may need to do a hard reset.
Let the printer and disconnect the printer cable and the wall socket for 60 seconds.
Reconnect the power cable to the output of the printer and the wall, and not a surge protector.
This ensures that the printer is full on and can help this situation.

What operating system do you use? How to find the Windows Edition and the Version on your computer.

How is the printer connected? (USB, Ethernet, WiFi)

If you need help, let me know.

Good day!
Thank you.

Tags: HP Printers

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