Does not DETECT THE SOUND CARD / laptop INSPIRON 1501

I have an INSPIRON 1501 laptop and have had problems with the sound for some time. When I watch movies, the sound is there. When I Skype, I can hear, but the other party can't hear what I'm saying. Skype can't detect sound card.

What I've done so far:

I went to control PANEL and then MANAGER of DEVICES, OTHER DEVICES. Here, I have only one BASIC DEVICE SYSTEM option with a yellow sign. I right click on properties, then under GENERAL clicked REINSTALL DRIVER, but Windows could not find driver software.

I also tried option SOUND, VIDEO and GAME CONTROLLERS in the DEVICE MANAGER. There is only one HIGH DEFINITION AUDIO DEVICE option and it is not marked.

Advice I have to install find the sound card.

Thanks for all your advice beforehand.

Thanks again for the support.
So, it is possible that the problem lies in a loose plug?

Off topic:

When I turn on the PC, before Microsoft logo appears, I get the following message:

WARNING: The battery cannot be identified. This system will not be able to charge this battery.

Press any key to continue

Press F2 2 times to enter SETUP

Press F12 and any key to enter Boot Menu

What is the problem and how can I get rid of this message?

Tags: Dell Laptop

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