does not recognize the camcorder when it is plugged

When I plug my canon sd videocamcorder, it is not recognized by the computer. I use a Dell 2400 with windows XP

When I plug my canon sd videocamcorder, it is not recognized by the computer. I use a Dell 2400 with windows XP

If your installation of Windows XP is up to date (sp 3 and updated to later critical date) and you have confirmed that the USB port is functional (other USB devices are recognized when connected), and the problem persists when you use other USB ports on the computer, then the likely problem is a bad cable or a fault in the camcorder.

What should say Canon support?

If you post here, please submit the model of the camera.

Tags: Windows

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