Don't scan-to-computer - says its not connected... Printer HP Photosmart 7510.
I've recently upgraded to a newer computer with Windows 7 installed. I am running XP. My Photosmart HP 7510 was loaded in my new system and seems to work perfectly for everything but sweep. The message indicates that it is not connected, but when I ran a diagnosis of HP (HP printer Install Wizard) it clearly indicates that it is connected to my computer. What is the next step please.
Hello
Very interesting, the situation does not correspond to 2 cases of my machines (one installed the CD and the other installed from the downloaded file). In my previous answer, I have uesd the first machine. Now please download the following file and run on your machine (the machine must be connected to the internet):
http://ftp.HP.com/pub/softlib/software12/COL44840/MP-115766-2/hppiw.exe
In the end, you should see something like the following of all programs picture:
You should be able to scan when click HP scan
Kind regards.
Tags: HP Printers
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