Download iTunes to recognize my iPhone 6 times out of 10 Windows.
I use iExplorer to backup my iPhone 6. When I was a little cleaning up files via Panel control WIndows 10 I deleted iTunes on my PC because I never use it. (I did not remove a file or a program that did not have a name that I recognized as an application I installed, but no longer use. If I had doubts, I did not hit delete.)
After I deleted iTunes iExplorer would not see my phone, I found. It turns out that iExplorer using iTunes. So I downloaded and reinstalled the 64-bit version of iTunes for Windows 10. (iExplore said if your phone is not recognized, verify that it is recognized in iTunes first. So I've been focused on fulfilling that.)
I'm sure that iTunes is updated. I've updated the iOS on my iPhone 6. I made 10 Windows is updated. When I plug my iPhone on my PC using a USB cable, the computer asks me if I know the PC and let him access to my iPhone. So I know that the phone is recognized by the PC through the cable. But when I go to iTunes and pull down the FILE menu and select DEVICES, everything is gray. I tried the update level, reboot, reboot and connect it in different orders, using different USB cables, using different USB ports on my HP PC Envy. iTunes will not see my iPhone as it was when I bought my Windows 10 PC.
Today, someone suggested that I try another PC. Then at work, I downloaded iTunes on my Windows 7 PC. Once it was installed I plugged my iPhone with a USB cable. iTunes recognized my phone without problem.
Then I came home and uninstalled iTune. Then I downloaded a new copy and reinstalled. He still does not recognize my phone.
What Miss me?
Did you just use Control Panel to remove iTunes? If so, you did not uninstall completely. See this support document for instructions on how to remove and reinstall iTunes properly. Remove and reinstall iTunes and the components of the software for Windows 7 and later versions - Apple Support
If that's not enough, then see this document of support for the other steps to download iTunes recognizes your device troubleshooting. If iTunes does not your iPad, iPhone or iPod - Apple Support
Tags: iTunes
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If your iOS device does not appear in iTunes, try the following:
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- USB Bus controllers
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Or try If iTunes does not your iPad, iPhone or iPod - Apple Support
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TT2
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Hello bigdaddyjohn,
Thank you for using communities Support from Apple!
I understand that after a recent update on your computer, your iPhone is no longer recognized in iTunes. To move forward and resolve this situation, I recommend reading over and working through the steps in the following article.
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