iTunes does not recognize the iPhone

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• iTunes does not recognize my iPhone on my HP Pavilion Windows 10 5s, so cannot sync the phone, which has the latest operating system running

  iTunes does not recognize my iPhone on my HP Pavilion Windows 10 5s, so cannot sync the phone running. I downloaded the latest OS for the phone and the latest version of iTunes on my PC and have tried all USB ports several times. I also reinstalled drivers USB to the PC.  The phone is recognized on the computer of a friend under Win 7. All shows when I plug it on mine is a page showing the 'Apple iPhone' folder display of storage internal (2.18 GB free of 14.7 GB). Troubleshooting in devices and printers, where the phone displays as "Not specified Apple iPhone" generates a message saying that "Apple iPhone is an older USB device and may not work with USB 3.0 and plug it into a USB 2.0 port." But when I use USB 2.0 (I tried several times using each of the three USB ports on my PC), troubleshooting the error message says "Apple iPhone won't work correctly with USB 3.0." This seems to be a recent problem, since in March 2016, I could spend a few songs from my PC to my phone using iTunes.

  I wish I had some ideas of people who have experienced this problem, I find to be a more frustrating one.

  Well, you aren't the only one. This just freakin happened to me. I spent the last three hours with apple and Windows supports. Now I'm reinstalling Windows 10 by last resort of Windows support councils. I got the same message USB. In iTunes, under devices something removed my 5s and the iPad. But it remains 6 s wife. I tried my computers 2-(SS) 3.0 ports and 1 port 2.0 ordinary. I tried all four thinners cables I have. I will let you know the result of the Windows reinstall.

• iTunes does not recognize my iPhone 6

  I updated iTunes and my iPhone to the latest updates (iOS 10 and all that is the iTunes one) and iTunes does not recognize my phone, but my computer recognize (I have a HP envy with Windows 10). I tried everything that looks like finding the Universal Serial Bus thing and turn off my limitations and download and redownloading iTunes. I did the thing were I updated my driver on the computer and nothing has worked. I don't understand why it does not work. I can't even synchronize with iTunes via Wifi, it just does not appear. Someone please just help me please

  Hi BrittLeighCass,

  I understand that you are not able to get iTunes to recognize your iPhone, now that you have updated your iPhone to iOS 10. That you have described here some quite impressive troubleshooting in-depth. Fortunately, however, it may well be a few additional things to try in this situation.

  First of all, let's make sure that iTunes is completely up to date: iTunes - download iTunes

  If the update to iTunes is not your iPhone appears, see if there are all the steps described in the article below that you do not have covered still.

  If iTunes does not recognize your iPhone, iPad, or iPod
  https://support.Apple.com/en-us/HT204095

  See you soon

• ITunes does not recognize the phone

  IPhone SE, Windows 10, update ITunes, McAfee

  Connect the phone to the computer and the window phone company recognizes the phone immediately.  I close the phone company of the window and open ITunes.  ITunes does not recognize the phone.  I have the menu bar, select file > currencies, all the options are greyed out.

  Disable McAfee, and then try again.

• ITunes does not recognize the device

  My I tunes does not recognize my I pad or I phone. There's no problem on another computer. I tried to remove Itunes and reinstall, but no avail. Computer is windows 10

  If iTunes does not recognize your iPhone, iPad or iPod - Apple Support

• computer Windows 10 does not recognize the iPhone 6

  I synchronize once then synchronize simply collapsed. iTunes does not recognize my iPhone. Windows recognizes my iPhone as a storage device.

  https://support.Apple.com/en-us/HT204095

• 12.5.1 iTunes does not recognize the connected device

  iTunes was working fine yesterday, the computer recognizes the device and managed to make a back-up. Put current iTunes 12.5.1 and now iTunes does not recognize that a device is connected. The computer recognizes that a device is connected, it is a device of trust but not iTunes. Even in the file menu, devices is not available. All the USB drivers are up to date and used 3 different usb cords.

  Current iphone OS 10.0.2

  Windows 10

  Hello

  Check this help page: If iTunes does not your iPad, iPhone or iPod - Apple Support

• iTunes does not recognize my iPhone

  Hello

  Because I downloaded Windows 10, iTunes (version 12.4) does not recognize my iPhone 6 (iOS 9.3.2). When I plug my phone into my laptop, my laptop recognize my phone and it loads normally, but with iTunes nothing happens.

  Any tips? (Sorry if I made some mistakes in English)

  If your iOS device does not appear in iTunes, try the following:

  1. Open Control Panel > Device Manager
  2. Plug in your device
  3. Locate Bus USB Controllers > Apple Mobile Device USB Driver.
     It is also possible that the device may appear under imaging devices, portable devices or other devices or as a device USB of MTB.
     
  4. Right-click and select software update of the driver...
  5. Click Browse my computer for driver software
  6. Go to C:\Program Files\Common Apple Mobile Device Support\Drivers or
     C:\Program Files (x 86) \Common Files\Apple\Mobile Device Support\Drivers
  7. Click on let me pick from a list of drivers for devices on my computer
  8. Click on Apple Mobile Device USB Driver
  9. Click Next, then close and exit the Device Manager

  To step 3 above, open the Device Manager. Expand one of the articles that are listed.

  • USB Bus controllers
  • Imaging devices
  • Portable devices
  • Other devices

  Plug in the appliance. You should hear the telltale Windows sound device connection and a Division must acquire a new entry. This should be your device. It cannot be labelled properly at this point. If you do not hear a suspicious noise cable damaged.

  Or try If iTunes does not your iPad, iPhone or iPod - Apple Support

  If not try a complete tear down and rebuild iTunes in accordance with the resolution of the problems with iTunes for Windows updates.

  Or try to go back to the last version of iTunes that has worked for you. See the programs installation of iTunes to download links. If you roll back to 12.4.0.119 to 12.3.3.17 or 12.3.2.35, for example, then you will also need restore the database of the library in the manner described in the empty/corrupted after upgrade/crash iTunes library. The tip makes suggestions to reintroduce recent purchases, so at worst, you lose a few meters or a newly created playlist.

  TT2

• Windows XP does not recognize the iPhone - device not recognized error

  I am running Windows XP (SP2 I believe) and whenever I plug in my iPhone I get the error not recognized USB device. If iTunes does not recognize it and I can't sync. My guess is that I'm missing or have an updated driver, but I don't know how to install. If it makes a difference, I am using a brand new MacBook Pro and Windows XP via Parallels Desktop. I don't think it's the question, though, as I used to be able to sync with my Manager (ACT!) contacts via Outlook. It seems to be simply a function of Windows is not able to identify the iPhone via USB. A simple solution would be appreciated, but I'll take complicated if that's all that's available.

  Hello abogadopeter,

  Thank you for visiting the Microsoft answers community.

  This question has been a known issue that seems by Parallels. I did some research and read through some of the threads for workarounds. He doesn't seem to be a conclusive solution, but works to some extent. You can take a look at http://forum.parallels.com/search.php and simply search for ipod and look through some of these institutions.

  Hope this helps Chris.H
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• iTunes does not recognize my iphone after 6 put 12.3.3 to level

  I am unable to see my iphone to sync after the update to itunes to 12.3.3. I use Windows 10, and I went through all the steps here - If iTunes does not your iPad, iPhone or iPod - Apple Support .

  Anyone has addressed this issue successfully?

  I have upgraded my iphone 6 to 9.3, but I managed to synchronize after that.

  Thank you!

  1. make sure that the iOS device is connected to the computer and iTunes is closed.

  2 means open Device Manager. : http://windows.microsoft.com/en-us/windows-8/where-is-device-manager(Opens in new window) (opens in a new window) (opens in a new window) (opens in a new window) (opens in a new window) (opens in a new window) (opens in a new window) (opens in a new window)

  3. click on portable devices

  4. right click on the iOS Device

  5. click on update device driver

  6. click on Browse the computer for driver software

  7. type the following command: C:\Program Files\Common Apple Mobile Device Support\Drivers

  8. click Next

  9. open iTunes and they need to see the iOS device in the source list.

• iTunes does not see the iphone 5 s

  Hi, when you connect your phone to a computer Windows 10 iYunes does not see my phone. When you connect to a MAC everything is good. What should do? which faces?

  Try the following:

  1. Open Control Panel > Device Manager
  2. Plug in your device
  3. Locate Bus USB Controllers > Apple Mobile Device USB Driver.
     It is also possible that the device may appear under imaging devices, portable devices or other devices or as a device USB of MTB.
  4. Right-click and select software update of the driver...
  5. Click Browse my computer for driver software
  6. Go to C:\Program Files\Common Apple Mobile Device Support\Drivers or
     C:\Program Files (x 86) \Common Files\Apple\Mobile Device Support\Drivers
  7. Click on let me pick from a list of drivers for devices on my computer
  8. Click on Apple Mobile Device USB Driver
  9. Click Next, then close and exit the Device Manager

  Or try If iTunes does not your iPad, iPhone or iPod - Apple Support.

  If not try a complete tear down and rebuild iTunes in accordance with the resolution of the problems with iTunes for Windows updates.

  TT2

• iTunes does not recognize my iphone more than 6 s

  Hello

  I have the latest version of Itunes and just went to sync my iphone 6 more for the first time since I got it (did do a restore ok) but it does not recognize my phone when it is connected.

  I have windows 10.

  There was some talk on internet research in the devices for a univeral USB bus controllers apple device? but it is not a here and I didn't want to play too so don't know what to do.

  Thank you

  Trish

  Hi trish6150,

  Thank you for using communities Support from Apple!

  I understand that your iPhone 6s more is not recognized when connected to your computer Windows 10.

  To begin troubleshooting of this situation, I would read over and working through the information in the following article. Article does not include instructions for Windows 10 specifically, but should be similar for the instructions of Windows 8.

  iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support

  Best!

• 12.3.3.17 iTunes does not recognize my iphone 5 s

  ITunes can not see my iphone and crash

  First try Fix unexpectedly closes or launch issues in iTunes for Windows - Apple Support .

  For general advice, see troubleshooting problems with iTunes for Windows updates.

  The steps described in the second case are a guide to remove everything related to iTunes and then rebuild what is often a good starting point, unless the symptoms indicate a more specific approach. Review other cases and a list of documents to support further down the page, in which case one of them applies.

  More information area has direct links with the current and recent if you have problems to download, need to revert to a previous version or try the version iTunes for Windows (64-bit-for old video cards) as a workaround for the problems of performance or compatibility with third-party software.

  Your library must be affected by these measures, but it is also related to backup and recovery advice if necessary.

  Once that iTunes works normally if he still does not see the phone then try the following:

  1. Open Control Panel > Device Manager
  2. Plug in your device
  3. Locate Bus USB Controllers > Apple Mobile Device USB Driver.
     It is also possible that the device may appear under imaging devices, portable devices or other devices or as a device USB of MTB.
  4. Right-click and select software update of the driver...
  5. Click Browse my computer for driver software
  6. Go to C:\Program Files\Common Apple Mobile Device Support\Drivers or
     C:\Program Files (x 86) \Common Files\Apple\Mobile Device Support\Drivers
  7. Click on let me pick from a list of drivers for devices on my computer
  8. Click on Apple Mobile Device USB Driver
  9. Click Next, then close and exit the Device Manager

  Or try the iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support

  Otherwise, try a complete tear down and rebuild iTunes as on troubleshooting issues with iTunes for Windows updates or revert to a previous version.

  TT2

• sync iTunes does not recognize the photo library

  Hello

  I've been messing around with my photo library, and now when I try to sync my iPad, iTunes does not see my photo library.  The Photos app connects to the library, which is located in the folder images for the user account, no problem.  But when I connect the iPad to the iMac and iTunes opens, if I click on the header of Photos on my iPad, sync Photos box is unchecked, and when selected, the option copy photos pictures, looks as the pictures in the folder is empty, when in fact the photo library is located here.  She received no related some how?  I had my library on an external drive and passed to the user account on the internal disk without problem.

  Thank you!

  It is surprising how a simple search does not turn the answer to such a question, which one would think would be quite a common problem.  Indeed, several people asked similar questions, but often with no response.  However, I managed to find the solution on manual site Apple of all places.  And in the interest of the public service will post it here.  The problem is even if I had taken my photo library with the preferences window, I had not designated 'Library system' as in below.

  

  Once the user has clicked on 'Use as system library', then iTunes could see the library.

• V12.5 iTunes does not recognize my iPhone or other Apple turning on IOS v10.0. Is there a fix FIR this?

  I recently updated my version of iTunes to 12.5 and my iPhone to 10.0.2 and now iTunes will not sync with my iPhone 6 or my iPad. I tried different cables apple I have with the same result. My PC recognizes the phone I get Allow / do not pop up, but I do not trust / are not pop trust anymore. Apple iPhone appears in my device manager and when I try to updte it says it's already up to date. Someone has any ideaas on how to solve this problem or has had the issue as well, and could you remedy this?

  Try the iOS device is not showing in iTunes for Windows. You must select a new driver, even when Windows asks the driver is up-to-date.

  TT2