Similar Questions

• Hi all! I would like to know, if I buy a subscription to Creative Cloud for Windows PC, then I buy a Mac, can I just switch my subscription and so to download the MAC version, without having to subscribe with another subscri

  Hi all! I would like to know, if I buy a subscription to Creative Cloud for Windows PC, then I buy a Mac computer, can I just switch my subscription and then download the version for MAC, without having to subscribe to another subscription?

  Hello

  Altogether.

  CC Adobe license can be activated on 2 machines using the same Adobe ID.

  It may be Windows or Mac as Adobe CC is platform independent.

  Kind regards

  Sheena

• I had a subscription to creative cloud for photographers today by Paypal. I get the Paypal receipt but nothing of Adobe, not in the spam folder too.

  I had a subscription to creative cloud for photographers today by Paypal. I get the Paypal receipt but nothing of Adobe, not in the spam folder too. How can I handle this?

  Hello

  I see that you have an adobe id with the same email as with forums.

  I don't see any active subscription under this ID.

  I ask that you many want to contact adobe for the same support.

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

• I have a subscription to Creative Cloud for Photoshop and Lightroom, I don't understand if the subscription is active.

  Hi, I have a subscription to Creative Cloud for Photoshop and Lightroom, and I paid through pay Pall. The payment went well. But when I opened creative Claud, I read that photoshop and lightromm will be a version of Prov. again for three weeks. My subscription is active, but applications are being tested.

  Who can help me?

  Thank you

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• Hi, I had a subscription to creative cloud for more than a year.

  Hi, I had a subscription to creative cloud for more than a year.

  I use Photoshop and Lightroom on a daily basis, but have only recently started using Premiere Pro and Adobe Media Encoder. I do not see me using any other software for the future. Is it possible to lower my monthly payment of $57.49? If this isn't the case, I think I'm going to close my current subscription of cloud and sign up for the composition of the photograph. I have a version of first 11 elements that I could upgrade to the latest version.

  Thank you, David

  Hi David,

  You will need to contact support by calling/chat for this request.

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  Kind regards

  Sheena

• Please Ref.Order No.13015248129 dt 8 may 2015. I wanted to buy the licensed version of ADOBE ACROBAT PRO CD (on EMI of INR 809 per month) and by following links from site, instead finished with "simple-app creative cloud for Acrobat Pro (a - ye membership

  I wanted to buy the licensed version of ADOBE ACROBAT PRO CD (on EMI of INR 809 per month) and by following links from site, instead finished with "simple-app creative cloud for Acrobat Pro membership (one year)"-which I don't want. . How can I get ADOBE ACROBAT PRO DC?

  Hello

  For a perpetual license of Adobe Acrobat DC we don't have Ant EMI. You pay only once and buy the product Adobe Store - Adobe Acrobat Pro DC

  Perpetual license will include the serial number of the software.

  If you wish to cancel the order above, then go to the contact us page, then click on the "still need help?" Contact us'button.

  ^ Ani

• I have a subscription to creative cloud for 2 other colleagues and myself, but cannot add 2 other colleagues as users. How can I do this?

  I have a subscription to creative cloud for 2 other colleagues and myself, but cannot add 2 other colleagues as users. How can I do this?

  American salvation,

  I checked your account and found that you have just 1 place in your creative cloud account. You must add a license from the upper right corner on your team admin page.

  You can follow the article: CC help | Manage your creative cloud to the membership of the teams who will help you add a license in your team account.

  Let us know if you face any trouble while doing this.

  Thank you

  Yann Arora

• How many computers can be installed creative cloud, if I have a subscription to "Creative cloud for the photographer?

  HI, how many computers can be installed creative cloud, if I have a subscription to "Creative cloud for the photographer?

  Problem: I can not use my Adobe account to install creative cloud (ch & Lr), on the second computer. Creative cloud offers me to buy Ps CC & Lr. But only if you start programm Ps asks me to enter the key, Lr is started without basic needs.

  No message that limit exceeded its use.

  MAC OS 10.10.2

  Russian languane

  I need to buy more creative cloud?

  Hi Gutnichenko,

  Please see the below help document for this problem:

  Creative Cloud applications ask for serial number

  Kind regards

  Sheena

• Add pictures to library of creative cloud in After Effects

  Hello

  Anyone know how to add an image (IE a .ai file created by myself) and save it in the libraries of creative cloud in After Effects?

  It is not currently possible in After Effects. After Effects can add items to a library to your project, but you cannot add elements of your project to a library.

  For Illustrator files, you can add layers or objects selected to your library in Illustrator. Ditto for Photoshop.

  In a future update for After Effects, we could add the ability for After Effects to add content to your library. There are many different types of content could be added After Effects: files in your project, shape layers, layers of text, effect presets, scripts, etc.. Currently, we believe that it would be more useful and interesting to add scripts and effects presets, but you should tell us what you think by filing a feature request: http://adobe.com/go/wish

• ICH habe aus der Creative Cloud Photoshop, after effect auf meinem Hauptrechner Insalliert und first. Ein paar Tage liefen die wunderbar program. Heute sind alle drei program keep vom Rechner edge. Zei der Adobe Creative Cloud Manager

  ICH habe aus der Creative Cloud Photoshop, after effect auf meinem Hauptrechner Insalliert und first. Ein paar Tage liefen die wunderbar program. Heute sind alle drei program keep vom Rechner edge. Aber der Adobe Creative Cloud Manager shows year, dass die Programme auf dem Rechner installed sind. Was tun?

  It could be that the application has been corrupted and so he demonstrated such behavior.

• I have trouble downloading my subscription secondary creative cloud for the year on my laptop...?

  I have been frustrated trying to find a direct link that will let me download my subscription of CC of LR/PSCC on my laptop, so I can attach photos at live photoshoots... Can someone please send me a look so that I can DL the CC directly to my laptop. I would really appreciate it.

  Thank you.

  Hello

  You can download the installer for Creative Cloud from here:
  Creative cloud help | Creative cloud desktop.

  After you install the creative Cloud desktop application, you will need to sign in with a login password and Adobe. Then you can install applications. This link provides more information and step by step instructions, if you need: CC help | Download, install, update or uninstall applications

• Subscription to creative cloud for commercial use?

  I can't find a clear answer to my question

  I am able to subscribe to Adobe Creative Cloud (Australia) for commercial use?

  Thank you

  Ashly

  Yes, you can use applications for commercial purposes.

  The EULA remains the same for Adobe applications, even if they are part of the creative cloud, you use the software as you were to do earlier.

• Won´t updates install via Creative Cloud (Photoshop, After Effects and IN-Design), departure PS is going to crash the OS

  Hey Ho!
  I ve you have a problem with the creative cloud: Photoshop crashes just after the opening and Windows pops up a blue screen restart. Creative cloud tells me that updates are available, but the installation fails whenever I have it try. I reinstalled Photoshop, but it didn t work. I can´t find anything online to solve this problem, maybe I could find some help here? I also tried the cleaning tool, nothing positive has happened. Funny to know: on my system (desktop PC) mein nothing´s bad, all of the updates install perfectly and PS, AE etc are working well. Now I m reinstall my Windows clean (I ve done that 3 weeks), and I hope it will work after that. Someone out there with the same problems?

  
  The system I m running a lot of creative Apps Cloud on:
  Acer Aspire E 15 laptop computer
  Intel Core i5
  GeForce 840M
  8 GB RAM
  10 64-bit Windows

  Here´s a screenshot of the Creative cloud message appears (btw: INDesign and Adobe After Effects won´t updated, too!). It s in German, translation: "download error. Klick on repeat and try again, or contact your support (49)

  I really hope that someone´s in there who can help!

  

  First of all: thank you for answering so quickly!

  I found the problem - driver Nvidia it must have caused.

  I reinstalled clean Windows and installed the system step by step. As a first step, I have installed PS

  After all the applications that I installed, I tried to open PS it worked great until I installed the real Nvidia driver. I had the same problem as before. I threw this driver and everything works fine.

• Creative cloud think After Effects CS6 is on my computer, but it's not.

  Never, I installed the trial according to Effects CS6 version, but when I went to do, Creative Cloud says that it is already on my computer and up to date.

  I searched all my system files and nothing came. I know that I never used. I can't download the trail from the website of adobe because it automatically opens creative cloud, which cannot uninstall programs, so that I can 'get of After Effects.

  Help

  http://helpx.Adobe.com/creative-cloud/KB/AAM-lists-removed-apps-date.html

• I have WAA CS6 downloaded on computer and also creative cloud for the aftermath. My extensions CS6 Manager is not recognize any produced CS6. Can anyone help?

  I think it might have something with having the CC and CS6 downloaded to office together, but im not sure just know that I can't have the CS6 extensions Manager to work.

  Not sure why the extensions manager should not work. I know that Adobe are falling for the EM, that's why I use http://www.dmxzone.com/go/22670/dmxzone-extension-manager-for-dreamweaver/ for my extensions.