Won´t updates install via Creative Cloud (Photoshop, After Effects and IN-Design), departure PS is going to crash the OS
Hey Ho!
I ve you have a problem with the creative cloud: Photoshop crashes just after the opening and Windows pops up a blue screen restart. Creative cloud tells me that updates are available, but the installation fails whenever I have it try. I reinstalled Photoshop, but it didn t work. I can´t find anything online to solve this problem, maybe I could find some help here? I also tried the cleaning tool, nothing positive has happened. Funny to know: on my system (desktop PC) mein nothing´s bad, all of the updates install perfectly and PS, AE etc are working well. Now I m reinstall my Windows clean (I ve done that 3 weeks), and I hope it will work after that. Someone out there with the same problems?
The system I m running a lot of creative Apps Cloud on:
Acer Aspire E 15 laptop computer
Intel Core i5
GeForce 840M
8 GB RAM
10 64-bit Windows
Here´s a screenshot of the Creative cloud message appears (btw: INDesign and Adobe After Effects won´t updated, too!). It s in German, translation: "download error. Klick on repeat and try again, or contact your support (49)
I really hope that someone´s in there who can help!
First of all: thank you for answering so quickly!
I found the problem - driver Nvidia it must have caused.
I reinstalled clean Windows and installed the system step by step. As a first step, I have installed PS
After all the applications that I installed, I tried to open PS it worked great until I installed the real Nvidia driver. I had the same problem as before. I threw this driver and everything works fine.
Tags: Adobe
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