Download stopped when reached 10 GB

I have account premium Revel, who should have unlimited photos and video storage. For some reason any service I cannot upload photos, when 10 GB has been reached. I tried several different jpg photos. Download starts, it takes a few minutes and then I'll get warning "some files could not be downloaded - 1 file could not be downloaded and was ignored. So far (up to 10 GB), no problems of uploading photos. I'm using MacOSX 10.9.5 (build 13F34) and Safari 7.1.3 (9537.85.12.18). This is quite annoying, the service does not work as promised, and you can't even contact with a proper maintenance and support...

The problem disappeared when I tried later again. No update in OS or browser, always using Safari. I have a strong suspicion there was a kind of limit...

Tags: Revel

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