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• I have InDesign CS5.5 for 2 systems - my laptop crashed and I now have a new with Windows 8.1.  I downloaded the correct version of InDesign, but when I enter my l series #, the message reades # is valid, but the software cannot be raised

  I have InDesign CS5.5 for 2 systems - my laptop crashed and I now have a new with Windows 8.1.  I downloaded the correct version of InDesign, but when I enter my l series #, the message reades # is valid, but the software cannot be found on the system.  It seems that the program PageMaker 7 which is not on the new computer.  How can I load my InDesign CS5.5 on the new computer laptop?

  If you purchased InDesign CS5.5 as an upgrade then it looks like it's showing that you need to provide information about the old version where you improved since he found nothing that qualifies.  You must only choose the old version and serial number.  (I don't know anything about InDesign, nor how it might relate to PageMaker).

• Download the correct version for my CS5 serial number

  Hello

  I have old photoshop CS 5 extended, and there are a few days necessary to reinstall my operating system. Now, I can not activate my product... im lost oryginal just DVD box with serial number. The sticker reads DVS/A, PHXS, 12, WIN, GEN, MUL, WWF, WWS, D, NL.

  Michal

  Try Adobe download links, then confirm with your serial number after installation. There are links for CS5 and CS5.5

  Download Adobe Creative Suite 5 products

  Download Adobe Creative Suite 5.5 products

• How do I know the correct version of windows 7 with only its key?

  I have the key to my hp OEM Windows 7. I don't remember the version of windows 7 that comes with it. I'm looking for with this label of windows 7. Its just key only but there is no sign of windows 7 Version so that i can easily able to recover my system by downloading the correct version of windows 7. I was not able to contact hp because I am currently in India and the laptop I buy is from Japan.

  But he of just no. OS disk and hard is Curropted and I installed Windows 7 trial...

  PLSS help me as soon as its expiration date...

  I can reset only 2 times more

  So please help me.

  If the computer came with Windows 7 installed, then editing should also be on the COA sticker with the product key. So it should tell you if its Windows 7 Home Premium OA, OA professional or Home base OA.

  Would you please provide the model number cell phone, and when the laptop was purchased.

  COA certificate of authenticity:
  http://www.Microsoft.com/howtotell/content.aspx?PG=COA

• Difficulties to download the trial version of Adobe Reader DC

  Need to download the Adobe Reader DC track, but I have problems.

  If you follow the 7 steps you can directly download a free trial here: hDC Pro/Standard of Adobe Acrobat and Reader: Direct Download Links | ProDesignTools

  If you have a problem from the download, you follow the 7 steps, or your browser does not accept cookies.

  the most common problem is caused by failing to meticulously follow the steps 1, 2, and/or 3 (which adds a cookie to your system, allowing you to download the correct version of the adobe.com site).

  failure to obtain this cookie translates into an error page displayed after clicking on a link on prodesigntools.com or initiates the download of an incorrect (e.g., current) version.

• Why I can't download the old versions of CS, I need to reinstall CS5.

  Can't anyone point me in the right direction?

  If you follow the 7 steps you can directly download a free trial here: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html

  and activate it with your serial number.

  If you have a problem downloading, you follow the 7 steps, or your browser does not accept cookies.

  the most common problem is caused by failing to meticulously follow the steps 1, 2, and/or 3 (which adds a cookie to your system, allowing you to download the correct version of the adobe.com site).

  Unable to obtain the cookie translates into an error page displayed after clicking on a link on prodesigntools.com

• Thunderbird 24.3.0.5144 crashes whenever I try to open it. How can I fix or should I download the latest version?

  I click on the shortcut to Thunderbird and Windows tells me immediately that the program has stopped working. He then tells me that "a problem caused blocking the program works correctly. Windows will close the program and notify you if a solution is available. Is there a solution for this? If this is not the case, should I download the latest version of Thunderbird? The new version will automatically find my settings? Obviously I can't automatically upgrade if the program closes before I open it!

  Yes, install the latest and see how it goes.

• I downloaded the latest version of Firefox 13 and all Web pages are displayed wrong

  I downloaded the latest version of Firefox 13 after having quickly that I didn't have the latest version of Firefox. No Web page seems correct, including this one. All Web pages are displayed "plain." For example when I type in retail right now it takes a box or something to show me where to put space details - no box - only. I use Google as my home page. The Firefox logo was on the Google home page, but it is absent. When I go to Google Mail there is no checkboxes delete mail etc... when I go to the same pages using Internet Explorer pages display correctly if something's not on Firefox. I uninstalled and reinstalled Firefox without deleting my personal settings etc, but this made no difference. If my only option is to delete all my info I should do, but have been on Firefox and really don't want to lose this info. I checked all the settings when I looked not all Web pages display correctly in HELP and all settings are correct. What should I do? I don't want to go back to using IE, but that's basically what I have to do right now to the function to make banking operations etc...

  You are welcome

• cannot download the current version of firefox because it says I don't have sufficient privileges. What it means and how to fix it.

  I keep trying to download the latest version of Firefox, but when I try to move it to the applications, I get the error message that I can't do this because "I have enough privelelges" and then I can't go any further. I don't know any more.
  The conjectures of educatd below are correct.
  Using a Mac
  This happens on my Mac to other institutions

  If he has problems with the update or the permissions then simpler is to download the full version and trash the version currently installed to do a clean install of the new version.

  Download a new copy of the Firefox program and save the file on the desktop disk image (dmg)

  • Firefox 9.0.x: http://www.mozilla.com/en-US/firefox/all.html
  • Trash the present application Firefox to do a clean (re-) install
  • Install the new version you downloaded

  Your profile data is stored in the Firefox profile folder, so you will not lose your bookmarks and other personal data if you uninstall and (re) install Firefox.

  • http://KB.mozillazine.org/Profile_folder_-_Firefox

• I downloaded the new version of firefox twice still keep still getting the message that my version is obsolete and unprotected

  I have followed the instructions to download twice, said that my download is complete, but still seem to have the old version with the message to download the new version, so I'm going in circles

  Your user agent string (identifies the version of the browser) reports that you have Firefox 3.5.19 and not 4.0.1

  A quick look to confirm which version you have, if the bookmarks menu has an object called "organize bookmarks" you use Firefox 3.5.19, if it has one element called "show all bookmarks" you Firefox 4

  If you have Firefox 4, you must reset your user agent string so that it correctly identifies the version of Firefox.

  1. Type of topic: config in the address bar and press on enter
  2. Accept the warning message that appears, you will be taken to a list of preferences
  3. Locate the general.useragent.overridepreference, right-click on it and select Reset, this function will set the default user agent string in Firefox 4

  There are other user agent string settings that may have changed, but these are no longer used in Firefox 4. You can reset them if you want, for details, see https://support.mozilla.com/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser

  If you have Firefox 3.5.19, you can use the integrated update system. In using the menu, select "Check for Updates" and it should offer to install Firefox 4.0.1

• Download the latest version of iTunes with Windows 10

  I can not download the latest version of iTunes with windows 10 to my laptop. I get the following message "the feature you are trying to use is on an unavailable network resource" I don't know what that means.  Any suggestions?

  Hello RavynnG,

  Looks like you have a problem with the installation of the latest version of iTunes on your Windows computer, the error message you describe. Is this correct?

  This sometimes occurs when the Windows registry has conflicting information on software are installed. One of the users of Apple for support communities - turingtest2 - has written a useful resource for this situation, found here - troubleshooting problems with iTunes for Windows... | Apple Support communities

  Specifically -.

  The following steps should remove the reference to a file missing .msi Windows Installer Service trying to access when installing iTunes.

  1. Press WinLogoKey + R, type Regedit in the Run dialog box and then press enter/return.
  2. Click on Edit > find, type the name of the file .msi problem, for example itunes6464.msi, change the boxes look so that only the data is checked, and then click Next. You should find it somewhere:
     HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\ {long string of letters & numbers} \SourceList
  3. Right-click on the parent key immediate with the long string of letters & numbers that contains the list of sources with the reference to the .msi file, and then click export, save it to say the office with name iTunes.reg if the data can be restored if deleting it does not help. Now right click on the key again and select delete from the context menu. This should prevent the Windows Installer to search for the .msi file when you reinstall iTunes.

  If installation will not yet pass by then double-click on the file iTunes.reg that you did to restore the data in the registry, and then use the method shown to install missing components to unpack the installer of your previous iTunes installation, then extract the .msi file, you need. Double-click this option to try to uninstall the component. There are links to recent versions of iTunes in the section of the older versions .

  Once completed, you should be able to run the iTunes Installer, you can download it from this location - iTunes - download iTunes - Apple

  Thank you for using communities of Apple Support.

  Secure computing.

• Create process failed; code 740 the requested code requires an elevation trying to download the latest version of Any Video Converter

  While I was trying to download the latest version of Any Video Converter I got the message: create process failed; code 740; the requested code requires a rise.  What does that mean and what should I do to be able to download this program?

  Hello

  (1) have you made changes before the start of this issue?

  (2) what website you are trying to download from?

  (3) when exactly you get the error message? While trying to download or install?

  (4) what browser do you use?

  (5) can you download and install other applications/programs successfully?

  Create process Failed: Code 740 is an error which is caused by Windows being unable to load the permissions that your computer needs to function correctly.

  Try disabling the user account control:

  Enable or disable the User Account Control

  http://Windows.Microsoft.com/en-us/Windows-Vista/turn-user-account-control-on-or-off

  Note: User Account Control (UAC) can help you to prevent your computer from unauthorized changes. It works by asking permission when a task requires administrative rights, such as installing software or changing settings affecting other users. We do not recommend disable user account control. If you turn it off, you must reactivate as soon as possible.

  Let us know if that helps.

• Do not have the correct version of Adobe Flash Player than internet Explorer installed FIR...

  Use: HP Deskjet F4480

  Message: "HP Solution Center has determined that you don't have the correct version of Adobe Flash Player installed for Internet Explorer. You can easily download and install this application for Internet Explorer to... "followed by a link to the page update Flash

  I first saw this message a couple a days ago, so I went and update of Flash Player using the link in the quoted error... fine & dandy until I went online and then remembered WHY I didn't have the latest version of Flash PLayer installed! I use a back on Flash version because the latest version crashes in Mozilla Firefox. If I update Flash Player for IE (that I don't use really), it gives me all the time that I use Firefox just Flash crash errors.

  At this point, I suppose that there is an update for the HP Solution Center that started to search for a particular version of Flash Player?

  I have team around and can find no current solution for this. Is there a way I can roll the Solution Center back then it stops looking for what version he thinks I need? Link? I'm a bit of a fix because I just installed new ink & can't calibrate or scan.

  My Flash Player is version 10 because it is stable in Firefox.

  There is unfortunately no way to roll back the installation of the software for Solution Center, unless you happen to have the disc that came with the printer or an earlier version of the software downloaded to your computer. The HP website only includes the latest version of the software. If you still had the drive, you can uninstall the software and reinstall from the disc, which would have the old version of the solution to this topic Center.

• Windows Genuine Advantage problem, says this is not the correct version

  I am trying to download windows DVD maker or windows 7, but I came across some very irritating errors and I am very angry and annoyed.

  The first problem is, the "Windows Genuine Advantage tool" said that it is not the correct version, even though it has been downloaded from the microsoft Web site, photo of the error is here: http://imageshack.us/photo/my-images/818/wgaerror.png/

  My data from the computer (operating system, etc.): http://imageshack.us/photo/my-images/688/pcinfoc.png/

  I also ran the "Windows Genuine Advantage Diagnostic tool', here are the results: http://www.mediafire.com/?99vwm612pmvvkmd

  The second problem is, I tried to run the "Windows Genuine Advantage tool' through control ActiveX in Internet Explorer 9, but after I clicked to install the"Windows Genuine Advantage tool', nothing happened.

  Thanks for posting a solution as soon as POSSIBLE

  You MUST use Internet Explorer for any process involving the Validation.

  You'll be rewuired first to install an ActiveX control, and in the case of wof Windows 7, Windows Activation Technologies update (if not already installed).

  Once they are properly installed, then the system should automatically refresh the page, and the continue button should implement a download button.

  Note that the use of some security software or settings may mean that the serveer is unable to work that your operating system and the browser is really - with the results that it tries to treat IE9 on Win7 as FireFox on XP - with the results you see.

• I can not download the trial version after effects CC show me a message in the page: we are experiencing some problems, please try again later. If the problem persists, contact customer support.

  I can not download the trial version after effects CC show me a message in the page: we are experiencing some problems, please try again later. If the problem persists, contact customer support.

  [Ask in the correct forum allows... Left non-technical Forum Lounge for forum specific program... MOD]

  Maybe it's a false error that hides the real problem... a 32-bit computer

  You MUST have a 64-bit computer and operating system... What is your computer?

  -http://windows.microsoft.com/en-AU/windows7/find-out-32-or-64-bit

  -Programs are supposed TO not view or download if they are not installed on your computer

  -http://helpx.adobe.com/creative-cloud/kb/all-apps-displayed-aam.html

  MINIMUM for After Effects and Premiere Pro http://helpx.adobe.com/premiere-pro/system-requirements.html