Download the file in the email does not work!
Help! When I go to upload a file to my email, he opens the box "Gets information on the files" and the globe keeps throwing papers in the file but nothing happens. He's left no estimated time or download transfer rate FYI... its just EMPTY! I download but a simple email with attachments to adobe to just regular Word docs... NOTHING! This problem just started 3 weeks ago... I have mcafee antivirus on my computer. any info would be great!
Do you know when this problem started? Try a system restore to a point in time before the problem started (I have about 3 weeks ago - but give him some leeway if you can). Here is the procedure: http://www.howtogeek.com/howto/windows-vista/using-windows-vista-system-restore/. Don't forget to check the box to show more than 5 days of restore points. If the first attempt fails, then try an earlier point or two. NOTE: You will need to re - install any software and updates that you have installed between now and the restore point, but you can use Windows Update for updates. This should take you to when things were working properly.
If this does not work (or you do not have a restore point old enough) what e-mail program you are using (name and version)?
I hope this helps.
Good luck!
Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.
Tags: Windows
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