DPS upgrade error in CS6

When I open InDesign CS6 today on my iMac, DPS told me that I had to update. I downloaded AdobeDigitalPublishingPatch-CS6 - 30.0.0.dmg and DPSAppBuilder - 3.0.0.r30.16.dmg and ran the two plants. (I have the latest version 4 of Adobe AIR).

Then I got the error message "you have not a plug-in compatible digital publication. Click here to download the producer Folio tools. »

I found the web help page http://helpx.Adobe.com/Digital-Publishing-Suite/KB/error-do-have-compatible-digital.html . The instructions were for CS5 and CS6 instead CS5.5, but I tried what was suggested anyway -

• Solution 1: exit the Task Manager Service to CS.

I left CS6ServiceManager, then installed the new Patch - "update has been successfully installed." I uninstalled DPS App Builder, then reinstalled. The problem remains.

• Solution 2: rename the file PlugInConfig.txt.

There was no 'PlugInConfig.txt' to rename in my user preferences. I leave CS6ServiceManager and tried trashing the whole InDesign preferences. The problem remains.

I can open the DPS App Builder on my desktop OK. I can open the producer of Folio DPS in my browser OK and see online folio, I am currently working on that. But, alas, I can't open the folio within InDesign via the Folio Builder to continue to work on this Panel.

Please, I really need help here get up DPS and running again!

Thank you in advance.

Looks like there is a problem with your installation of InDesign. Try to reinstall InDesign and then update the DPS Office Tools.

Tags: Digital Publishing Suite

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