Driver search Photosmart c5380 Windows 8

Hello

I am looking for a driver to operate the scanner of the Photosmart c5380.

In my quest to make this printer work on a system Windows 8, I have tried everything that has been publisted on the HP website.

Finally I stuck here and managed to get work the printer with the driver plc3 part.

I repair computers and install new to my clients.

This customer has got a new computer for her daughter as present with the new year, and it is a Medion with 8 Premium 64 bit Windows System.

Even if HP brand a full work pilot on its Web site, the software does not work.

I can install the software, it asks the usb connection, install the driver (looks like it) and finish the job.

After reboot I want to print a page, made in Word, but then I get the message: "the printer is not installed.

(This has been resolved now)

Then, when I want to scan a document, the scanner starts and stops in the middle of the scan preview.

It is quite the scanner. (All started in the center of solution).

So I want to know if there is another driver for the scanner available or another way to do this, specific to the scanner.

Reseller and repairer, I want to say this to HP:

Each time a new Windows operating system comes out, this mess all over again.

For HP point of view, it is easy to tell their customers to buy a new printer, whenever you change the system.

HP told us, they are working with Microsoft to make things much easier, but from my point of view (review, I can work very well with computers and software) the words "easier" does not match this coorporation.

Not all people understand that they must change a printer perfectly work because some company decide to highlight a new operating system.

Is it so hard to build printers who need a single conductor (base) or softwareinterface?

This driver can be implemented in all systems (also new).

The announcement that MS made all Win8, we can do the same things as with Win7, is in very bad taste.

And it's the fault of HP and MS together.

For now, I am very disappointed in HP, they did not there job well.

When I sell a computer and I install to my clients at home, goosebumps come on me, when I hear asking to install the printer also, aspecially when it's a 2 year old HP.

In this case (c5380 with win8), I spend a lot of hours to make this printer work and I get a lot of stress on this issue.

If HP is not the compatibility of the last 3 years of work printers, I chose another brand to sell, that I can guarantee.

Another point:

A few years ago, when Vista came out, people laughing on the ecological footprint, they did, because a lot of XP machines could not handel Vista and came to the trash...

MS did once but HP does each time, MS brings out a new OS.

It is sad to see that HP not make effort by pilots and really compatible printers in the different operating system without too much hassle, because it was only for ecological reasons.

I'm sure, a large number of visitors to this site agree with me.

Currently, HP sucks for older printers. (on Win8)

Hello

I spend more time to solve the problem, and finally I managed to solve the problem.

It's a sort of silly, what caused the error.

My client has recently moved into a smaller House and she have 2 small dogs that damaged the original usb cable.

The printer has worked successfully on his old machine xp with this cable.

So she bought a new usb cable and connected to the printer and the computer.

Because the cable was new, I thought this was ok.

To search for opportunities, you appoint in your last post, I've seen this printer has no network connection, but at the same time, I saw that the usb cable is the Belkin brand.

Some time previously, I had another problem with a Belkin usb cable and remove this, solved the problem.

To exclude the usb cable, I have inserted a new usb cable and the scanner does work completely.

It seems that the printer can print and scan now but it is a shame that the buttons on the printer (for scanning automatically to the printer) don't work anymore.

But I taught my client to do the scans in a different way.

I already had a few problems with the Belkin product as networkconnectors works not, bad adapters, bad routers and now the usb cables.

No more belkin for me.

I want to thank you for the time you spend to solve this problem.

welcome them

Bruno

Tags: HP Printers

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