Photosmart C5380 printer printing black ink despite a full ink cartridge impossible

Similar Questions

• Problem printing HP Photosmart series 4100 with black ink cartridge

  Although the two black ink cartridges indicate that they r at least 1/2 they full r impression as if they were empty. Pale color impossible to read. What is the problem?

  Hi Bialy,

  I found the troubleshooting guide for the issue of fading print.

  Please try and let us know the status.

• HP Officejet Mobile Printe 100: Almost nine Officejet100 HP printer does not print black ink cartridge. No low or empty light show

  My 100 Officejet is less than 12 months old and has been rarely used. So far, it has printed perfectly. Now, it will printer color points, but don't print the black ink cartridge.

  There is no light showing on the Control Panel indicates that the cartridge is low or empy. Also, printing little that was made, it is impossible that he be empy so early.

  Someone at - it suggestions?

  Thank you very much.

  Hello and welcome to the community of HP @Pete226,

  I understand that you can not print black ink with your HP Officejet 100. I'll be happy to help you.

  Below, I've posted a link to a document that offers solutions of troubleshooting on this issue. Please try all the steps in order and get back to me with the results.

  Mobile printers HP Officejet 100 (L411a and L411b) - solving print quality problems

  If it helps, will testify of my answer by pressing the 'thumbs up' below, or click on the button "Accept as Solution" if I helped you reach a solution.

  I hope this helps and have a nice day.

• 6510 leaves suddenly printing black ink - cartridge is new

  Hello

  My Photosmart 6510 suddenly left black printing.  I replaced all cartridges, including the black a couple of weeks, and it was working fine until I went to print something from yesterday. Color work, but not black.

  I did everything on the link that has been suggested for troubleshooting and the unit is out of warranty of course.

  Are the only changes that took place between the time where it worked and did not work: 1) I installed Windows 8 and 2) I tried to make a copy of a label of the bottle, if the lid did not seal.  The first copy was dark, so I tried again and it's while doing the copy that it has just printed a page of black streaks.

  Since then, no black although when I made the diagnosis, it prints grey black.

  Thanks for your suggestions or help!

  I've tried EVERYTHING!  I finally tried printing on a Pope of photography and it worked, I went to 'preferences', then 'quality of paper' and changed other papers photo instead of plain paper.  I have kept the main tray paper source, but replaced by "draft" so that it doesn't take too long to print.  It prints very well now, but you may need to do this each time you print something.  It works at least for the moment.  It's certainly the last HP all I'll never spend money on.  The last HP laptop, I had was a lemon and through too much with it.  Hope this helps you...

• Always printing black ink cartridge is not after several clean using your own ink cartridges

  I have a HP Deskjet 3050 All in One J610 series printer.

  I use Windows XP.

  I'm a Newbie as HP printers are concerned, but some have experience troubleshooting former HP model a parent.

  The black cartridge is not printing.   For various reasons, I have not used the printer for about two months.  So far, the printer worked fine, and in fact it is still using the cartridges that came with the printer.  I mention these points here because I realize or the other or both can be part of the issue.

  When I sent a document to the printer, printing was uneven.  I checked ink levels and black and color cartridges were about the third two full (before I used the print head cleaning utility.

  After cleaning the printheads, I tried again and this time the impression was the same, but in a shade of light blue, which was very low.  However, the original document is in a police man and a shade of gray, so perhaps he used ink cartridge color and not black?

  Research using the viewer help from HP does not help because it implies that you don't know how to locate the ink cartridge Clean Utility.

  After searching on Google to match the questions, I tried a second and then a third level of cleaning.  And because a post mentioned have to do eight times, I did a little more luck.  When the page is printed at the end of the cleaning cycle, the colors come out crisp and even.  There is no black bloc... is there?  I can't find an image showing a what print perfect following cleaning should look like.

  Additional to clean using the utility attempts do not seem to have worked and could even have been counterproductive because when I tried to print another document, and this came out so pale that I first thought that it is a blank page.

  I used the utility to re-estimated ink levels and the color is always about two third full, while black has dropped a little down, but is still above half full.  There is a check/tick showing for black ink and color.

  Messages on similar questions suggest that the replacement of the cartridge does not solve the problem and that heads should be cleaned manually.

  Should I try to clean the heads manually?  Who was mentioned on the threads and even on the HP support but as another option for a very different model.   I watched some demos on You Tube, but they are for different models of HP, in which they remove the printheads and clean them in a solution provided in the trade which I think is available in the United Kingdom, or with water!

  I would be grateful for any advice as to whether I should remove the black cartridge and clean heads printing and, if so, if someone could point me to a link where this is illustrated step by step, video, or shown in the logical steps.

  In the meantime I'll go off and buy a new black cartridge, but if it's the heads need cleaning, I'll have to do anyway.

  Thanks for any advice you can give me!

  I would like to manually clean the contacts on the cartridges and the printer. The process is described for your model of printer in step 3 of this document here.  The rest of the document does not apply to your question, but it does a great job giving instructions step by step on the manual cleanup process and materials needed to use lists. Manual cleaning will help ensure that the accumulation of contacts is not the cause of the issue of the print quality that you are experiencing. I hope this helps.

• PHOTOSMART HOW MORE: abandoned black ink cartridges

  HP 564 ink which is a black ink double size is no longer available. This printer takes only the size and the printer was not cheap and now I find that I have to buy a new printer because the cartridge is made is no longer. Make sure that I won't buy HP again.

  What is the reference number of the cartridge you bought?  Is it the same size as the color cartridge?  The cartridge Photo (either standard or XL) is the same size as the standard color cartridge, it does not work like a black cartridge.  The document here can help.  Your printer uses four cartridges, as shown in Figure 1, the black cartridge is on the right side and a Pentagon black symboll on the cartridge.  Figure 2 shows a printers using the smaller cartridge of the photo (the one on the left with the symbol of the butterfly).

  Your b209 Photosmart Plus printer DO NOT use the photo cartridge (whatever the size of the color cartridge), you need a Black cartridge.

• Photosmart 7520: Must the Photosmart HP 7520 TWO black ink cartridges (complete and installed) to work?

  Hello

  I read a few threads where people are struggling with the question of black ink with this printer. These threads, it seems clear that HP didn't design this system very well, and I would tend to agree. Even if someone said I could find the cartridge (bowtie) smaller at Staples, I can't find it. Even if I could find it, I don't want to have 2 kinds of ink black to store all the time. And my printer does not print black with only a new XL Black 564 installed. Is there a setting I'm missing in the menu where I can choose the XL cartridge only? The manual is not clear on this, and I think it's something that should be clearly explained.

  My question is simple, and please, one who answers, read my questions and do not provide a generic incomplete response and then put a little check mark 'Resolved' next to this problem. With 3 wires, that I read on this subject, the question NOT yet resolved or fully explained.

  The printer may be used and black printing using only the right XL cartridge or do I need to have both complete and installed black cartridges to work? And a follow-up, the left cartridge (bowtie) should stay there so he works or can I remove it and keep filling the cartridge XL to go forward with the empty to the left slot. If you work for HP and you are reading this and 100% do not know the answer... call someone at HP who has designed this printer and know please let me know.

  Thank you!

  The printer requires all cartridges having ink - they don't need to be full, but they all need to be installed and have adequate ink.  The thick black cartridge is pigmented black, mainly used for text and graphics on paper.  Thinner bowtie is the photo cartridge.  It contains dye black ink based and is designed for printing on photo paper.  Black pigmented ink is not compatible with the glossy photo media, black of the photo will be used in cases where the photo paper is selected in the driver or detected automatically.

  The Photosmart 7520 has separated from the inks and printheads, with plumbing to connect.  All inks must be present to prevent air intake in the plumbing or the print heads and keep the printheads from clogging.  See here for more information on using ink.

• Printing black ink cartridge not...

  
  

  So, for those who are still looking for the answer, it turns out that my cartridges had simply dried a little. Revive by diving into the water!

  http://www.YouTube.com/watch?v=Ztl_SiUdPLw

• Photosmart 6515 does not print black ink after replaced the cartridge

  I am very frustrated! I can't get my Photosmart 6515 print black ink.

  Our school sends the documents by e-mail now that we have to print at home. Ideal for them, but not for me. They are usually in PDF format, so I do not have the ability to edit and change the blue color to print, either.

  I only use HP cartridges on this printer. I know it's more than a year, in order to call phone support will do no good.

  I replaced both cartridges and now it shows black ink completely full, but when I print the printer status report, black is not displayed. Black does not appear on the tool pages, either.

  I tried the command "clean printhead" several times. I unplugged and waited. I took all the cartridges. Connections look clean.

  What should I do to perform a partial reset or full?

  Hi Photokool,

  I understand that this has been a frustrating experience for you, and I want to help him.

  I will send you a private message, please check the little envelope on the upper right of the forums page to check your Inbox of Forums.

  

• HP Photosmart Plus B209A does not print black ink despite trying two separate NEW ink cartridges black

  HP Photosmart B209A more

  MAC

  No error messages but trying to align or check colors - black doesn't print at all

  No change - knew ink was low so I tried to install a new black ink cartridge - then one day later tried an another new black ink cartridge

  I tried all the techniques of "Troubleshooting" listed on the page Web - align, clean the print heads, install the new cartridges, looking for trouble with the vents, etc.  I have only used HP ink cartridges.

  Hi abruce,.

  Usually, it is a result of dried/clogged ink nozzles in the printer or the print head.

  According to some other users on the forums, you can remove the print head (use this guide if you are unsure how: http://support.hp.com/us-en/document/c01944580)

  Make sure the cartridges are removed from the print head

  Dive head in hot water, nozzles downwards. (about 1 in. of water) and leave any residue of ink to flow. This process should take about 15 minutes. Ensure that the print head is completely dried out and there is no moisture in the electrical contacts or the rest of the part.

  I hope this helps!

• HP Photosmart Premium C309: printer cannot print black ink (it's a new cartridge).

  Hi everyone, I hope someone can help me troubleshoot my printer.

  yesterday, I installed a brand new authentic ink cartridge of HP for printer HP C309 photosmart premium.

  The ink level for black on the printer is full, my other levels of color ink is low, but that should not affect something because I never print in black and white for the documents from the school.

  I tried to print black-and-white documents and the printer is fading the black in and out and sometimes not black at all, despite the fact that I have installed a new black ink cartridge.

  I tried:

  (1) align the printer cartridges through the tool on printer settings (this alignment failed 2 times, always without success)

  (2) cleaning of the print head through tool on printer settings (tried this 3 times and still no improvement)

  Any other suggestions?

  Hi @plutolover2011

  I want to help you to be able to print again. I understand your color cartridges work, but it's not black ink.  Please start with the procedure described in the following document; Printer prints a blank Page or does not print black or color ink for HP Photosmart Premium C309a the C309c all-in-One

  If you have performed all the steps in the document above and the problem persists, not one of HPs, my personal recommendation is to use the solution put forward in the next video.  I suggest that if the printhead and the printer he are out of warranty.  Hot water rinse printhead - HP ink printers of the series with removable head.

  I have recommended this solution to others and have been successful, but I can't guarantee that this will solve the problem, it is a term of type line of effort. I hope it helps.

  PaganC wrote:

• HP Photosmart Premium C309g do not print black ink

  Hello

  My HP Photosmart Premium C309g (CD055A) will not print black ink even if the cartridge is full. He's going through the motions of printing but the pages come out blank. It prints colors, they are not as dark as before, so I know that black is not working. I have cleaned the print heads, turned off the printer, unplug the printer, restarted the computer, but nothing works. I get colors on the report of the print quality, but the printer status report comes out blank. I bought a new black ink cartridge (564XL) think the previous one was defective (levels showed a 75% ink) but I still have the same problem. Any suggestion would be appreciated. Thank you.

  Hey,.

  I see you have done some troubleshooting on the issue of the print quality that you are experiencing.  I would make sure you did all the troubleshooting steps available for your research problem in the document following the link.

  Print colors are the colors should not when the C309 Photosmart Premium printing.

  If you have completed all these steps, then I check the status of your printer warranty.  If it is out of warranty, you should consider the solution provided by Bob_Headrick in the thread found here.

  Hope this helps,

  Jason

• Photosmart 7510 - black ink cartridge does not print

  Recently, I replaced the ink cartridges on my Photosmart 7510 C311A. These are all the "genuine HP cartridges ', full.

  Black ink (with the symbol of the Pentagon) does not print, not at all. I ran through the standard troubleshooting steps:

  Cleaning of printheads

  Cleaning of copper contacts

  * Check for a good evacuation

  My colleague in the corridor as the printer even so I borrowed his black ink cartridge and tried: same problem. The printer does not record that there is a problem, but when I run printing tests, where there should be a black ink, there is absolutely none. All other colors print correctly.

  The printer doesn't lack NOT of the printer "align" test however does not offer a suggestion of what to do from there. I've not seen - in test reports - an indiciation of the misalignment.
  
  Suggestions on what to do now?

  I had the same problem. I had replaced the empty cartridge black and suddenly, no ink. Finally, what has worked is
  (1) I removed all the cartridges and cleaned the copper connectors with wet Publix.
  (2) I got a wet paper towel and he pressed repeatedly on the silver circular vent that would be under the black cartridge. I did until no black came. Let it dry.
  (3) I replaced all the cartridges and on the printer. I went to tools/clean the cartridge. I did it a couple of times and he finally printed black ink! I confirmed by going to tools/align, and align the cartridges successfully. He had kept before crashes when the black ink did not work.

• Photosmart 5520: HP photosmart 5520 - will not print black ink

  My Photosmart HP 5520 stopped printing the black cartridge. I just bought a new 3-pack true black ink cartridges. What a waste of money. The 'clean' running service printhead several times does not solve the problem. Any suggestions?

  This is the last HP printer, I'll buy.

  The message here is a troubleshooting document links for the Photosmart 5520.  If steps it do not solve the problem, Please contact the HP Support, even if the printer is no longer under warranty.   If the above does not give satisfactory results so please post back here after contact you HP.

  From a post of Sunshyn2005, contact technical support HP see the following link to create yourself a file number, then call and it can help to expedite the appeal process:

  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number
   
  File number and phone number are displayed.

  .

• Black ink cartridge HP Photosmart C309 to print not

  All of a sudden my printer does not print any black.  I have cleaned the print head (by using tools of the printer), came out of the cartridge and shook to see if he has really ink in it (printer says that it is complete), and it spend it.  The printer has been used regularly - it's not dry.  I tried to print the "status report" and the only thing that prints is the ink supply photos.  The thick black cartridge shows nothing, as if the cartridge is empty.  Can anyone help?

  Hi all

  my HP Photosmart Premium C309a was partially by printing in black and white only, when black has failed. I thought that the startup ink level may have been wrong on the front panel, so I bought a new black ink cartridge. Same problem and so I found this forum. I did a clean cartridge and the black began to work again. It is certainly a matter of keep an eye, and not one I am happy to know. My printer is only 1 month.