DSS can not connect to the server

When you try to start the Configuration utility of the software of digital transmission (DSS) in version 5.01.03, I get the following popup error message:

HP. DSS. App.ConfigurationUtility.View

Configuration utility stops because the connection to the DSS Service expired.  Please check the status of service DSS.  Restart DSS service manually if necessary.

The service is running and restart service does not help.

Any suggestions on who to fix this?

P.S. This thread has been moved printing and digital imaging > Digital Sender software. Forum Moderator - HP

The problem seems to be the .NET Framework 4.5 which is installed as part of installing DSS.  After that which is patched DSS stops working.

We have confirmed this by uninstalling .net Framework 4.5 and DSS, reinstall and patch .NET Framework 4.5.  After reinstallation of reworked DSS, but after you have applied the patches of .NET Framework 4.5, DSS has stopped working again.

Tags: HP Printers

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