Dv6-1020el: windows 10 dv6-1020el irql_not_less_or_equal

Hello

I've updated my laptop DV6-1020el of W7 to W10 (32 bit).

After updating I got often and randomly 0x00000a irql_not_less_or_equal error message.

The RAM is OK and no virus found.

She seems a driver issue, but how can I find what is the driver indicted?

Thx a lot.

KR

Unfortunately, there is no HP Win10 driver for your device. HP is not no matter what timetable indicating when, or IF, they will produce drivers for older machines.

You can try to use Windows updates to find the drivers from Microsoft deposits for your device: http://support.hp.com/us-en/document/c03330139

If that does not do anything, you should read this another link: http://support.hp.com/us-en/product/HP-Pavilion-dv6-6000-Entertainment-Notebook-PC-series/5048664/model/5077076/document/c04758308/

If Windows Update doesn't give new drivers, you can pursue alternative which are described in the linked Microsoft Windows Insider community thread: http://answers.microsoft.com/en-us/insider/wiki/insider_wintp-insider_devices/how-to-install-and-update-drivers-in-windows-10/a97bbbd1-9973-4d66-9a5b-291300006293

If you then run into trouble, install the drivers through Windows Update, you can try to use of Microsoft Windows Update Troubleshooter: http://windows.microsoft.com/en-us/windows7/open-the-windows-update-troubleshooter

Good luck

Tags: Notebooks

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