DVD and CD not recognized

Hello, whenever I insert a cd or dvd on my drive light comes on as usual and made a sound, but my laptop does not recognize the drive. He thinks, there is no disc in the drive, when I try to burn also. I checked the boot order and the drive is listed. I also tried to remove the drive from Device Manager, then scanned for changes to the system. It did not help. Finally, I tried microsoft fix. It also has not fixed it. Is it possible that the disc is just broken? I can't see them on my computer. My laptop is a HP pavilion dv7 1232nr. Thank you.

Thanks for the reply, but that did not work. I put the cd in and then turns off my computer. I turned it back on and it does not start.  Any other ideas?

* smile *.

If all what CD/DVD you put in has been created in such a manner, it should be one that you can start from * and * the BIOS is configured to boot from the CD/DVD drive first - then you have proven your drive is defective.  Replace or repair the defective item.

Tags: Windows

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