DVD drive does not write - Satellite M40X-175

Similar Questions

• Of Satellite A100 CD/DVD drive does not write CD

  My A100 running Vista cannot burn CD whatever CD I insert for registration, do not see it A100. DVD burning is OK. Weird and irritating. Can anyone help?
  S

  Hello

  Don t use Roxio program to burn the CD.
  Use Nero! It of much better! I also use it and I m very happy.

  I noticed that Roxio modifies the registry key, and so sometimes the CD/DVD drive cannot read or burn some mediums.

  Delete the Upperfilter and UpperFilter in this key:
  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
  and restart the laptop

  Greetings

• DVD drive does not write most of the time

  Please, I would like to help here:

  1: HL-DT-ST DVD-RAM GH22LS30 ATA Device "SATA".
  This device well read no problem at all, but it well not write more then about 5% of a DVD and then he throws. With the help of the Super Multi Drive LG installation disc.

  2: cannot install: Microsoft SALIOU adapter
  3: cannot install: Microsoft tity Tunneling adapter
  4: cannot make a backup of the system

  DETAILS: Windows 7 Ultimate
  Processors = processors Dual Core AMD (tm) 4450e
  Processors = processors Dual Core AMD (tm) 4450e
  3 GB of Kingston
  2 HD 1 TB every time good job of SATA.

  Thank you in advance for any help you can

  The DVD player may require cleaning with a cheap kit that you can buy at any place that sells computers.  I had good experience with my readers DVD LG, not to mention my LG TV that I love.  One thing you can do when you are trying to burn DVDs would be to reduce the burn speed.  I usually use the software Roxio or Nero to burn DVDs - they have always worked well for me.

  Relative to the backup, use one of these big drives for backup and you get a good 3rd party backup program like the free Easeus todo backup free of charge that you can download from

  http://www.todo-backup.com/products/home/free-backup-software.htm .  Better yet, you get an external hard drive.  You can buy these days 1.5 to ones for about $90.

  Good luck.

• CD/DVD drive does not open satellite A210

  Hello

  I changed the Sata hard drive and installed XP. And I changed to normal again.
  Then I can't open the DVD rom.

  Please help my :(
  I installed the driver on the other hard drive. I really need your help.

  Thank you

  Hello

  If I understand correctly, you cannot open the CD/DVD drive by pressing the eject button. When the cdrom tray ejects, there is a small hol (e). Insert a PIN and the CD drive will open.

• Satellite L500-126-CD/DVD drive does not open very well unrolled

  Hello

  I just got my second Satellite L500-126.
  I traded my first for a new because the ESCAPE key got stuck sometimes and made a grinding sound.

  Now, with my new one, I noticed that my dvd drive does not open very well unrolled and 2 bars of silver metal bit come out with the car when I open it.
  Is this normal?

  Also, when I close the dvd player, I hear a little noise "ping!"
  Like a spring, or something. Is that also normal?

  Thanks in advance.

  Hello

  I'm not quite sure what you mean by 2 small bars of silver, but the reader of my laptop s contains two metals (runners, railway).
  This is normal and these pieces are important to ensure that the drive can eject properly and could remain in a good position.
  Still, you will hear a short click Open and close the drive.

  So I guess it's ok.

• Re: CD/DVD drive does not seem to start the DVD in Satellite P750

  My CD/DVD drive does not seem to start DVD, it runs and runs and the only way I can run a DVD (i.e. film) is using Windows Media Center, while the software to install must be enabled in Windows Explorer.

  Anyone?

  Help, please.
  Thank you!

  Have you tried to change AutoPlay settings?
  Open Control Panel and Auto game options. Enable the option Use AutoPlay for all media and devices. Also change other options, especially for DVD movies, software and games.

• Satellite A100: CD/DVD drive does not appear in the Manager of peripherals and BIOS

  The CD/DVD drive does not appear in the window manager and I can't incert CD
  The BIOS displays "none" instead of "optical device".

  This means that the CD device is dead?

  Hey Micky,

  Unfortunately it's probably :-(. You can try to remove the optical drive and then reinsert it into Notepad, and then marketing and see if it is recognized as a new device.

  Check also that it is not displayed in Device Manager and if it is remove before trying the above.

  Kind regards

• CD/DVD drive does not read discs on Equium A100

  My cd/dvd drive does not read any discs be it, white, written or commercially written. It opens and closes and is light to show that he is working on. Device Manager indicates that the device is functioning properly.

  Tried the update of drivers, no update available. Tried restoring the system back 1 day and 1 week and 1 month, then and still the problem cannot be corrected. When I put a cd/dvd in the drive and try to access it, it says: D:\ is not accessible. The request could not be performed because of an i/o device error.

  Can someone help me I tried everything my friends and I can think, or is it better to send just to toshiba warranty.

  If the solution proposed by James will not help, you should try to remove the drive to CD/DVD in Device Manager.
  After phone restart the operating system will recognize and initialize the disk again.
  After this review of the procedure if you can read, write the middle.

• My DVD drive does not appear in Windows Explorer

  This morning my computer ran a scan virus and other things, and when this was done, my computer will not respond to any type of CD.  No DVD, CD or even disks with files stored on them.
  When I open windows Explorer, the drive from DVD (e) is not even more appear.  I was wondering how to fix this.

  Hello

  Please make all below even if you have done some before as it is often the set of operations which solves
  the question.

  Try this - Panel - Device Manager - CD/DVD - double-click on the device - driver tab - click
  Update the drivers (this will probably do nothing) - then RIGHT click the drive - UNINSTALL - REBOOT
  This will refresh the default driver stack. Even if the reader does not appear to continue below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a loose cable or
  slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  Hope these helps.
  Rob - bicycle - Mark Twain said it is good.

• MY CD/DVD DRIVE DOES NOT READ THE DISC READABLE

  MY CD/DVD DRIVE DOES NOT READ ANY READABLE DISK ALL OF A SUDDEN.

  I DON'T KNOW WHAT IT IS.

  I CAN HEAR THE COMPUTER TRYING TO READ BUT IT ME SAID JUST THAT HE HAS NO DISC INSERTED OR THAT THE DISC IS BLANK WHEN ITS CLEARLY NOT.

  IT would NOT be RETURNING to PLAY AUDIO CD IN iTUNES or WINDOWS MEDIA PLAYER.

  HELP PLZ

  Hello

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then check the cables
  both ends. Remove and replace, do not just tight. For laptops, you can often clean power
  and contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the system manufacturer
  and the manufacturer of the device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and the
  correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  I hope this helps.
  Rob - bicycle - Mark Twain said it is good.

• CD DVD drive does not. Error code 10. Microsoft It planned is "fix.

  CD DVD rom does not.  Listed in Device Manager, with yellow warning sign, and when clicked, says Error Code 10.  Running Vista Edition Home Premium

  Description of errors related to the 10 Code that generates the Device Manager in Windows on computers
  http://support.Microsoft.com/kb/943104
  Try the resolution on the following link:
  The CD drive or the DVD drive does not work as expected on a computer that is running Windows Vista
  http://support.Microsoft.com/kb/929461
  Also seethis discussion:
  FixIt did not work the first time
  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-hardware/unable-to-write-to-DVD-drive-Windows-Vista/791d88ac-73b2-48da-a18c-723c0b08a587

• CD DVD drive does not recognize inserted the disc: Code 19

  Windows cannot start the CD-ROM/DVD-ROM device because its information configuration (in the registry) is incomplete or damaged (Code 19). The CD-ROM/DVD-ROM device is a: HL-DT-ST DVD - RAM GH40L ATA Device on an HP Pavilion Slimline

  Hello

  Here are a few articles that will probably solve your problem.
  Your CD or DVD drive is missing or is not recognized by Windows or other programs

  http://support.microsoft.com/kb/314060 - a Mr Fixit

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista

  http://support.Microsoft.com/kb/929461

  Your CD or DVD drive cannot read or write media - A Mr Fixit

  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  When you insert a CD or a DVD, Windows Vista may not recognize the disc

  http://support.Microsoft.com/kb/939052

  Mark <> Microsoft Partner

• CD/dvd drive does not recognize drives or media

  I have an acer aspire 5315, General windows vista home, copyright 2007 sp2,.

  Processor: Intel (r) Celeron (r) cpu, 540 1.86 GHz

  RAM: 1.00 GB

  system type: 32-bit operating system

  CD/dvd drive: TSSTcorp CDW/DVD TS-L462D ATA Device

  I ran pc fixer, detective driver program MAST of automatic service of microsoft. And no matter what I throw, it gives a message that the driver is corrupted or missing files. It is running on E: / drive. When you insert a cd with the media on this issue and try to run it manually. He gives the date and wants to format the drive. Don't know what to do, when I try to update the driver, it indicates the latest version is already installed. If anyone could help, I'd appreciate it.

  Thank you

  Hello

  Follow these steps to remove corruption and missing/damaged file system repair or replacement.

  Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

  Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

  sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Then, run checkdisk - schedule it to run at next boot, then apply OK your way out, then restart.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  --------------------

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• E CD/DVD DRIVE DOES NOT WORK

  Remember - this is a public forum so never post private information such as numbers of mail or telephone!

  Ideas: I am IMPOSSIBLE to GET THE DRIVE E (CD/DVD) TO READ. WHAT CAN I DO TO GET THE PLAYER TO WORK?

  • You have problems with programs
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem

  Hello

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• CD/dvd drive does not work - it is recognized when the computer starts, and it is listed in the Device Manager?

  I am running Vista Home Premium on a laptop Compaq Presario F700. It is listed in the list of computers of readers, it is listed in Device Manager. The lites drive that the computer boots so I know it is detected. When you run itunes or media player the player does not open. When I push the drive button it will not open. It opens with a paperclip in the exit hole. It cannot read a CD or a DVD. None of the media players even recognize there is a disc in the drive. I tried to run fixit, but it would not drive either. I tried restoring from a previous backup, without change.

  Hello

  Check / settings (BIOS/CMOS) often F2 so watch the screen as it starts - place CD/DVD
  1st in the boot order (remember to put it at the time where the fact).

  Then put in a DVD to boot Windows and see if the driver works.

  If it doesn't then it's a hardware problem.

  =======================================

  If the drive has worked in the test above, that these can help:

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.