DVD drive not read/write

my dvd drive not reading/writing.its a matshita dvd ram uj - 850 s .windows vista sp2.sony vaio vgn ar 550u.its showing the CD/DVD I insert as empty. someone help?

Hi dt6789,

Please see the post below with a similar problem and fix possible:

http://social.technet.Microsoft.com/forums/en/itprovistahardware/thread/57d84d2b-5dd5-4f37-BADC-9e784a24211c

I hope this helps!

Debra
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think

Tags: Windows

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    Your CD or DVD drive cannot read or write media - A Mr Fixit
    http://support.Microsoft.com/GP/cd_dvd_drive_problems

    CD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD (AHCI)
    http://support.Microsoft.com/kb/952951
    Drive CD - R or CD - RW Drive is not recognized as a recordable device
    http://support.Microsoft.com/kb/316529/

    Hardware devices not detected or not working - A Mr Fixit
    http://support.Microsoft.com/GP/hardware_device_problems

    Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
    ends. Remove and replace, do not just tight. For laptops, you can often clean power and
    contacts data with a pencil eraser.

    Hope these helps.
    Rob - bicycle - Mark Twain said it is good.

  • CD/dvd drive not detected

    original title: cd/dvd player

    CD/dvd drive is not detected
    one or more specific class filter drivers is missing or damaged

    Hello

    Step 1: Please do all the same underneath if you did some before as is often total
    a process that solves the problem.

    Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
    Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
    RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
    below.

    Then, work your way through these - don't forget the drive might be bad, could be a coward
    cable or slight corrosion on the contacts (usually for a laptop) and other issues.

    Your CD or DVD drive is missing or is not recognized by Windows or other programs
    http://support.microsoft.com/kb/314060 - a Mr Fixit

    Try this fix manually if the Fixit 314060 does not work
    http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

    Your CD or DVD drive is missing or is not recognized by Windows or other programs-
    a Mr Fixit
    http://support.Microsoft.com/kb/982116

    The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
    for Windows Vista
    http://support.Microsoft.com/kb/929461

    When you insert a CD or a DVD, Windows Vista may not recognize the disc
    http://support.Microsoft.com/kb/939052

    Your CD or DVD drive cannot read or write media - A Mr Fixit
    http://support.Microsoft.com/GP/cd_dvd_drive_problems

    CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
    Vista installation after booting from the DVD (AHCI)
    http://support.Microsoft.com/kb/952951
    Drive CD - R or CD - RW Drive is not recognized as a recordable device
    http://support.Microsoft.com/kb/316529/

    Hardware devices not detected or not working - A Mr Fixit
    http://support.Microsoft.com/GP/hardware_device_problems

    Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
    ends. Remove and replace, do not just tight. For laptops, you can often clean power and
    contacts data with a pencil eraser.

    Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
    manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

    ===============================

    Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
    Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
    do it right.

    Did you follow the Troubleshooting Guide for the reader who still does not work? There are
    the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

    Check with your Maker system and a device for the two possible firmware updates and
    the correct registry entries for your car.

    Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
    as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
    the parameters.

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

    -----------------------------------------------------------------------

    You can probably find more info here and maybe even the exact registry for your CD/DVD settings
    drive from someone with the same model.

    Forums - a lot of expert real help
    http://Club.myce.com/

    CD/DVD units
    http://www.myce.com/storage/

    Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
    nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

    DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
    devices and their properties in flat table, instead of the tree viewer
    http://www.NirSoft.NET/utils/device_manager_view.html

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

  • CD/DVD drive not recognized by Windows Vista

    I installed a suite of burningb of CD and DVD on my Toshiba (under Vista Home Premium). My CD/DVD drive appeared more in the computer and was no longer functional. I deleted the program I installed and apparently caused the problem, but it did not help. I have read through the help of Microsoft (929461, 314060) documents and used the Fix - It utility. Also unsuccessful. I discovered the response of Martin, the technical support engineer made on May 5, 2009. I followed his instructions with great success. However, my question now is this: I have still some remains of the problem left over. I get an error message at startup saying, 'InstaBurn UDF driver is not installed correctly. Run the InstaBurn installation program. ' InstaBurn is part of the suite of the copy (hotpics by Nova Development Corp.).  I also have an error message of my reader DVD Toshiba saying that the DVD player does not work - although it is. I played a DVD as a test on it after that I followed the instructions above. How can I remove these error messages annoying that aren't accurate?  Would appreciate any information about this minor - but annoying problem.

    Hello

    Do a Restore Point then you can go back to where you are if necessary although you should not have to:

    How to create a Vista System Restore Point
    http://www.Vistax64.com/tutorials/76332-system-restore-point-create.html

    How to make a Vista system restore
    http://www.Vistax64.com/tutorials/76905-System-Restore-how.html
    ---------------------------------------------------------------

    Try this - Panel - Device Manager - CD/DVD - double-click on the device - driver tab - click
    Update the drivers (this will probably do nothing) - then RIGHT click the drive - UNINSTALL - REBOOT
    This will refresh the default driver stack. Even if the reader does not appear to continue below.

    Then, work your way through these - don't forget the drive might be bad, could be a loose cable or
    slight corrosion on the contacts (usually for a laptop) and other issues.

    Your CD or DVD drive is missing or is not recognized by Windows or other programs
    http://support.microsoft.com/kb/314060 - a Mr Fixit

    The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
    http://support.Microsoft.com/kb/929461

    When you insert a CD or a DVD, Windows Vista may not recognize the disc
    http://support.Microsoft.com/kb/939052

    Your CD or DVD drive cannot read or write media - A Mr Fixit
    http://support.Microsoft.com/GP/cd_dvd_drive_problems

    CD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD (AHCI)
    http://support.Microsoft.com/kb/952951
    Drive CD - R or CD - RW Drive is not recognized as a recordable device
    http://support.Microsoft.com/kb/316529/

    Hardware devices not detected or not working - A Mr Fixit
    http://support.Microsoft.com/GP/hardware_device_problems

    Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
    ends. Remove and replace, do not just tight. For laptops, you can often clean power and
    contacts data with a pencil eraser.

    Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
    manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

    ===============================================

    Go to Toshiba and download and drivers or programs that affect the CD/DVD drive - Chipset
    and BIOS updates can also play a role.

    For any download - SAVE - go to where you put them - click on - RUN AS ADMIN

    Toshiba downloads - access your model
    http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/home.jsp?NAV=download

    Then reinstall the programs that you use for this drive.

    Hope these helps.

    Rob - bicycle - Mark Twain said it is good.

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