CD/DVD Drive not reading CD, need help to diagnose.

Similar Questions

• DVD drive not read/write

  my dvd drive not reading/writing.its a matshita dvd ram uj - 850 s .windows vista sp2.sony vaio vgn ar 550u.its showing the CD/DVD I insert as empty. someone help?

  Hi dt6789,

  Please see the post below with a similar problem and fix possible:

  http://social.technet.Microsoft.com/forums/en/itprovistahardware/thread/57d84d2b-5dd5-4f37-BADC-9e784a24211c

  I hope this helps!

  Debra
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• After the BIOS update DVD driver not reading not DVD - Sat A80

  Hello

  I have a Satellite A80-131 and after bios update (latest version 2.5) by windows update procedure, my DVD do not read DVD media more. It is possible to play CD but not a DVD media.

  Can I reinstall the old bios? Can I reinstall the firmware?

  Thank you
  Ronai Lisboa

  Hello

  Strange!
  On the Toshiba driver page, you will find also 2 Firmware updates.
  Check which drive you unit and try to update the firmware.
  Also try installing the DVD ram driver.

  PS: It is not possible to roll back the BIOS or install the first version of the BIOS on the device. Only the Toshiba service partner may DOWNGRADE the BIOS

• Help with CD drive not reading CD!

  My wife recently purchased an iPod, and when we tried to rip CD, CD said he could not 'read the media' on the CD... and after having tried with 2-3 different CD I got the same result.  I updated the drivers from the CD-ROM and used "FixIt" Microsoft application and still no dice!  If there is any futher information, please let me know... but please HELP!

  Hello

  Step 1: Please do all the same underneath if you did some before as it is often the total process
  which solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double-click on the device - driver tab - click
  Update the drivers (this will probably do nothing) - then RIGHT click the drive - UNINSTALL - REBOOT
  This will refresh the default driver stack. Even if the reader does not appear to continue below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a loose cable or
  slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error during Windows Vista
  Setup after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are some registry
  entries that do not fix the resolution of problems and those who "could" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and the
  correct registry entries for your car.

  Here are the keys in my opinion, are those in question - for the CD/DVD drive of course subkeys as
  There will be other subkeys in these keys. Do not forget to ask involved specific keys as well as the
  Parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  I hope this helps.
  Rob - bicycle - Mark Twain said it is good.

• CD/dvd drive not found / disconnected... msg set

  Hi all unable to use cd / dvd writer draw usually open... so cannot run cd help please...

  Hello

  The drive is just stuck?

  For the readers of the status bar:

  Sometimes they get stuck. There is a small hole on the front of the CD drive that you can stick a paper clip that will release him and the reader to open.

  Create a trombone in car Opener
  http://pcsupport.about.com/od/tipstricks/HT/ppdropen.htm

  Open a CD/DVD player with a paper clip.
  http://www.josepino.com/?open_cd-dvd_paperclip

  =================================

  For the readers of the slot:

  Check with the manufacturer of system on how do to eject the disc.

  Dell xps m1330 dvd drive will not eject cd inside<-- check="" these="">
  http://www.FixYa.com/support/t2643828-dell_xps_m1330_dvd_drive_will_not_eject

  Be careful as you may damage the player using the method below:
  
  You may need to get the driver to work 1 However, this could still work.
  http://www.tech-tweak.NET/2009/11/how-to-eject-STUK-DVD-from-slot-load.html

  The method used on the Mac could work
  http://www.YouTube.com/watch?v=wpWieIoBBrk

  How to disassemble the laptop (Dell XPS M1330)<--- voids="" any="" warranty!="" this="" is="" an="">
  http://ahwee.com/how-to-disassemble-laptop-Dell-XPS-M1330

  Also have heard double tape on a credit card or play can work.

  ========================================================

  If necessary:

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this double click Control Panel - Device Manager - CD/DVD - device - tab - click on update drivers (this will probably do nothing) - then RIGHT click the drive of the driver - UNINSTALL - REBOOT this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables at both ends. Remove and replace, do not just tight. For laptops, you can often clean power and contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the system manufacturer and the manufacturer of the device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (burn CD & DVD and CD and DVD read). Therefore, it is not unusual for 1 or 2 rooms with not so work that others do it properly.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are some entries in the registry that the troubleshooter does not solve, and those who "could" be the cause.

  Check with your system manufacturer Maker and device for possible firmware updates and the correct registry entries for your car.

  These are the keys in my opinion, are those in question - secondary-keys for the CD/DVD drive of course because there will be other subkeys in these keys. Be sure to ask specific keys involved as well as the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more information here and maybe even registry settings correct for your CD/DVD from someone with the same drive model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a Restore Point before changing anything)-find the DevManView device and then right click it open in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.
  --------------------------------------------------------------------------------------------
  Rob Brown - Microsoft MVP<- profile="" -="" windows="" and="" devices="" for="" it :="" bicycle="" -="" mark="" twain="" said="" it="">

• Pavilion Slimline s5-1020: DVD drive not recognized in Device Manager

  My rarely used DVD player no longer works. Here are the things I have seen/made:
  -J' updated to Windows 10. It may or may not have stopped working before the update.
  -I update Windows automatically, and everything seems to be in order there.
  -The DVD seems to be operational, insofar as you can hear it turn when a disc is inserted.
  -Setup recognizes, and it is enabled; It is not at all in Device Manager or in the file Explorer.
  Based on the things I've tried, there are indications that it may be either a hardware or a software problem (or both?):
  
  SOFTWARE PROBLEM?
  I followed these as much as possible:
  http://support.HP.com/us-en/document/c03370738#c03370738_NoDriveWin8
  http://support.HP.com/us-en/document/c03370738#c01895589_resetpower
  http://h30434.www3.HP.com/T5/desktop-CD-DVD-read-only/read-this-for-CD-DVD-drive-with-burning-Missin...
  
  -I got disconnected/reconnected the drive.
  -J' tried various DVD I knew to do.
  -I don't have to update the BIOS, given warnings.
  - Nor did I mess with registry filters.
  -J' tried to find a Microsoft Fixit solution, but the one referenced somewhere in these pages don't apply to this OS - I think it was for Win 7.  I tried MS Control Panel convenience stores, but none of them worked.
  So I can't say whether or not it is a software problem.
  
  HARDWARE PROBLEM?
  -J' have set the boot on the CD order in configuration and the desktop with Windows 7 HP Pavilion system repair disc - nothing happened, he went straight to the HD (even if I had turned off).  So that leads me to believe it may be a hardware problem after all.
  
  Do I have other options at this point, except maybe buy another drive?  And in fact if I do, it is possible that one does not work either?

  While you are not alone in this problem, here's a thread that deals with her.

  http://h30434.www3.HP.com/T5/desktop-operating-systems-and-recovery/CD-DVD-drive-not-detected-after-upgrade-to-Windows-10/TD-p/5172346

  See if that helps

• CD/DVD will not read however I can burn discs

  OK computer gurus can you help me please understand this... I can burn a cd, however, any cd I put in not read or install new software.  Any help?

  Hi gurucarcar,

  1 when was the last time it was working fine?

  2. you receive an error message?

  Method 1

  Check out the link and run the below the fixit tool available in the link below.

  Your CD or DVD drive cannot read or write media

  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  Method 2

  If the previous step fails, then check out the Microsoft article and try the steps mentioned below.

  How to troubleshoot common problems that occur when a Windows XP-based computer cannot read a CD or DVD

  http://support.Microsoft.com/kb/321641

  I hope this helps!

  Halima S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• Not able to burn a DVD: drive not detected

  DVD writer

  I'm trying to burn a CD from my vacation. I downloaded my content vidiocamera and made a film with Muvee Auto producer 6.1. I tried burner DVD + R, when I click on the burner, I get a message that it cannot read the disc, as well as my d drive not acknowledge that a disc is in the drive. I checked the drives and they say that they do not work properly. Help!

  I'm trying to burn a CD from my vacation. I downloaded my content vidiocamera and made a film with Muvee Auto producer 6.1. I tried burner DVD + R, when I click on the burner, I get a message that it cannot read the disc, as well as my d drive not acknowledge that a disc is in the drive. I checked the drives and they say that they do not work properly. Help!

  =======================================
  The following links may be worth a visit:

  (982116) your CD or DVD drive is missing
  or is not recognized by Windows or other programs
  http://support.Microsoft.com/kb/982116
  (Windows XP / Windows Vista / Windows 7)

  Your CD or DVD drive cannot read or write media
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  Volunteer - MS - MVP - Digital Media Experience J - Notice_This is not tech support_I'm volunteer - Solutions that work for me may not work for you - * proceed at your own risk *.

• CD/DVD drive not detected in 'my computer '.

  Ok.  That is the problem.  A few weeks ago, I couldn't find my CD/DVD device in 'my computer '.  I read the solution involving the modification of the registry.  Scary stuff, I know, but I did everything very carefully and removed the filters superiors and inferiors, and Wallah, it worked and my CD/DVD device appararurent again and I was able to open a CD and look at the files.  The same thing happened again, but when I look at the registry fix again he has no less and the top filter to remove.  I ran all kinds of diagnostic tools Microsoft Mr. Fix and after execution, gently, he finally tells me "the CD/DVD device not detected.  Well, DOH!  I already knew!  But how to fix it? I have a HP laptop with a build in the drive.  When I put a CD in the tray and close it I hear all the normal whirring etc of the currently playing disc, but nothing happens.  Absolutely nothing - a bit like these emails that promise miracles that if you pass them on to 10 people, absolutely nothing happens.  Please help - in non-technical terms please.  I am a user of the computer, not a grumpy, instructions must be simple.  Oh, I must add, after reading other topics of the forum, my tray works perfectly.  I can load and unload CDs.  Finally, my CD/DVD drive IS NOT doesn't appear in Device Manager if no suggestion re clicking on the disk or drive in Device Manager.  IT is NOT THERE.

  Hello

  You have loaded CD/DVD programs just before this started happening? Often those who will compete
  for resources that load themselves into memory and the interaction parts cause strange problems.

  Check with HP Support, their drivers and documentation online and ask in the forums known HP
  questions.

  Support HP & drivers
  http://welcome.HP.com/country/us/en/support.html

  Contact HP
  http://welcome.HP.com/country/us/en/contact_us.html

  HP forums
  http://h30434.www3.HP.com/PSG/

  ------------------------------------

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• CD/dvd drive not detected by windows

  my reader of cd/dvd in my computer hp laptop dv6000 is not detected by windows. It is powered, both the BIOS and Device Manager detects it, but windows doesn't

  IM on Windows Vista Home Premium.
  I had this problem before and I managed to fix it by unplugging and reconnecting the Cd/dvd drive (nothing to lose, no more warranty), but after doing a system restore, the problem resurfaced again.

  The hard drive is a Toshiba MK1637GSX ATA Device
  I tried to use the pages of Microsoft support without success. I have no upper and lower filter.
  I already tried with also Device Manager nothing doesn't.

  Help, please!

  Hello

  Please start from the top and do it, even if you've done it before as is often the
  all operations which solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double-click on the device - driver tab - click
  Update the drivers (this will probably do nothing) - then RIGHT click the drive - UNINSTALL - REBOOT
  This will refresh the default driver stack.

  Then, work your way through these - don't forget the drive might be bad, could be a loose cable or
  slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Hope these helps.
  Rob - bicycle - Mark Twain said it is good.

• CD/dvd drive not detected

  original title: cd/dvd player

  CD/dvd drive is not detected
  one or more specific class filter drivers is missing or damaged

  Hello

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• CD/DVD drive not recognized by Windows Vista

  I installed a suite of burningb of CD and DVD on my Toshiba (under Vista Home Premium). My CD/DVD drive appeared more in the computer and was no longer functional. I deleted the program I installed and apparently caused the problem, but it did not help. I have read through the help of Microsoft (929461, 314060) documents and used the Fix - It utility. Also unsuccessful. I discovered the response of Martin, the technical support engineer made on May 5, 2009. I followed his instructions with great success. However, my question now is this: I have still some remains of the problem left over. I get an error message at startup saying, 'InstaBurn UDF driver is not installed correctly. Run the InstaBurn installation program. ' InstaBurn is part of the suite of the copy (hotpics by Nova Development Corp.).  I also have an error message of my reader DVD Toshiba saying that the DVD player does not work - although it is. I played a DVD as a test on it after that I followed the instructions above. How can I remove these error messages annoying that aren't accurate?  Would appreciate any information about this minor - but annoying problem.

  Hello

  Do a Restore Point then you can go back to where you are if necessary although you should not have to:

  How to create a Vista System Restore Point
  http://www.Vistax64.com/tutorials/76332-system-restore-point-create.html

  How to make a Vista system restore
  http://www.Vistax64.com/tutorials/76905-System-Restore-how.html
  ---------------------------------------------------------------

  Try this - Panel - Device Manager - CD/DVD - double-click on the device - driver tab - click
  Update the drivers (this will probably do nothing) - then RIGHT click the drive - UNINSTALL - REBOOT
  This will refresh the default driver stack. Even if the reader does not appear to continue below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a loose cable or
  slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================================

  Go to Toshiba and download and drivers or programs that affect the CD/DVD drive - Chipset
  and BIOS updates can also play a role.

  For any download - SAVE - go to where you put them - click on - RUN AS ADMIN

  Toshiba downloads - access your model
  http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/home.jsp?NAV=download

  Then reinstall the programs that you use for this drive.

  Hope these helps.

  Rob - bicycle - Mark Twain said it is good.

• CD/dvd drive not recognized

  CD / DVD ROM IS NOT RECOGNIZED I SEE NO DRIVE E IN MY COMPUTER

  PLEASE IF SOMEONE NOT HOW TOTROUBLL PULL ON THIS PROBLEM IN HP PAVALIIAN NOTBOOK

  Thank you

  Hello

  Please do not type in capital letters because it's difficult to read and considered to be shouting.

  --------------------------------------------------------------------------------------------------------

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

• My CD/DVD drive cannot read or write media.

  I get a message to insert a disc, but it is already in it.   When I reinsert the disc, I get the same message.

  Hello

  Looks like the drive has a problem, possibly a cleaning disc might help if he and the
  below are questionable solutions to what sounds like a hardware problem.

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

• CD/DVD drives not working only not on the two PC running Vista, heeeeeelp!

  Hi guys, two PCs, which is new, both running Vista decided that the installed CD/DVD readers shouldn't work!

  The new PC reads a CD/DVD when inserted (lamps flash to recognize this is something), then nothing (Autoplay is configured to use iTunes ) so I'm going to, click on 'Computer' on the disc, and he says "insert a disc into the DVD drive (f) "

  So, I installed the MS auto fix jobbie and it says ' insert readable media...» "I've had (several store bought CD and DVD all failed to save) then I tried to search the upper and lower filter using regedit, but there is no file with this name in the folder on the drive.

  Device Manager indicates that drivers are up to date, and the device does not work, even though I have many distinguishing!

  Apparently, it is specific to Vista, but suggested courses of action left me with an even worse urge to kick the bloody things around the House that I had when I tried to play the CD in the first place, any help from you lovely people would be most appreciated. Thank you, James :)

  Hello

  If you have too many programs loading CD/DVD they can collide with each other as they
  competition for resources. These will be workload often pieces of themselves in memory at startup
  so it will have an effect, even if not to use. If you have installed some of these
  lately trying to uninstall it to see if it has an impact.

  --------------------------------------------------------------------------------------------------------

  This troubleshooting help:

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - Microsoft MVP - Windows Expert - consumer: bike - Mark Twain said it right.