DVD not responding

When I insert a disc in the drive, nothing happens, I had a (!) next to the drive disk control panell and it tells me it's a driver problem error (code 19)

PC is... HP PAVILION TOUCHSMART 23-f304ea

all in a desktop PC

Lecteur_disque's DVD A DS8A9SH

Windos 8

Hello

Try the rest of the procedure to the title of the subheading resolution - method 3: manually difficulty corrupt registry entries on the link below to remove upper and lower filters and see if that helps the issue.

http://support.Microsoft.com/kb/982116

Kind regards

DP - K

Tags: HP Desktops

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