DVD programs not be loading not on my PC.

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  I bought a DVD of 13 Photoshop elements for my MAC, but it is not a bit of port DVD I have low load with serial number?

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  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

• CD/DVD drive not detected in 'my computer '.

  Ok.  That is the problem.  A few weeks ago, I couldn't find my CD/DVD device in 'my computer '.  I read the solution involving the modification of the registry.  Scary stuff, I know, but I did everything very carefully and removed the filters superiors and inferiors, and Wallah, it worked and my CD/DVD device appararurent again and I was able to open a CD and look at the files.  The same thing happened again, but when I look at the registry fix again he has no less and the top filter to remove.  I ran all kinds of diagnostic tools Microsoft Mr. Fix and after execution, gently, he finally tells me "the CD/DVD device not detected.  Well, DOH!  I already knew!  But how to fix it? I have a HP laptop with a build in the drive.  When I put a CD in the tray and close it I hear all the normal whirring etc of the currently playing disc, but nothing happens.  Absolutely nothing - a bit like these emails that promise miracles that if you pass them on to 10 people, absolutely nothing happens.  Please help - in non-technical terms please.  I am a user of the computer, not a grumpy, instructions must be simple.  Oh, I must add, after reading other topics of the forum, my tray works perfectly.  I can load and unload CDs.  Finally, my CD/DVD drive IS NOT doesn't appear in Device Manager if no suggestion re clicking on the disk or drive in Device Manager.  IT is NOT THERE.

  Hello

  You have loaded CD/DVD programs just before this started happening? Often those who will compete
  for resources that load themselves into memory and the interaction parts cause strange problems.

  Check with HP Support, their drivers and documentation online and ask in the forums known HP
  questions.

  Support HP & drivers
  http://welcome.HP.com/country/us/en/support.html

  Contact HP
  http://welcome.HP.com/country/us/en/contact_us.html

  HP forums
  http://h30434.www3.HP.com/PSG/

  ------------------------------------

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• The device Optiarc DVD RW not working not not on HP Pavilion dv9000 notebook

  The device Optiarc DVD RW not working not not on HP Pavilion dv9000 notebook... When I insert a dvd/cd he made just loads off noise and won't load anything. When I try to go into MyComputer to manually load theres nothing showing there just my local disk... one of my friends said that it mite Miss port or driver... could someone help please

  Thank you

  ·                        http://support.Microsoft.com/kb/982116/en-AU

  Your CD or DVD drive is missing or is not recognized by Windows or other programs

  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  See if the information above solves the problem.

  See you soon.

  Mick Murphy - Microsoft partner

• DVD is not accessible? Device status: Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19)

  The DVD (matshita dvd r) no longer under folders on the computer.

  Device status: Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19)

  When I try to update the driver it says I already have the best driver.

  http://www.pchell.com/hardware/cd_drive_error_code_19.shtml

  In fact, it worked for me.

  Hello

  19 code means there is a driver conflict such as two devices attempt to use the same resources.

  Having too much CD/DVD programs can cause strange problems, especially if they load of parties
  themselves at the start because they will be competing for resources. This does not mean this problem
  has been caused by those, however, it is a possibility that and how much you
  have installed. Uninstall those that, like iTunes, Nero, and others who might be the cause of
  see if that helps.

  -Use and you need to use it again after trying the methods below.

  What happens if a device is not installed correctly? (Run the hardware and devices Troubleshooter)
  http://Windows.Microsoft.com/en-us/Windows-8/what-device-isn ' t-installed-correctly

  If the player comes with your computer to check with the manufacturer of support system. If it isn't check
  with the support of the creation of DVD.

  =====================================================

  From the desktop - WINDOWS key + D while on the screen start to access the desktop:

  WINDOWS key + X or build the mouse in the lower left corner right click and corner - command prompt (ADMIN)

  Enter it below (or COPY and PASTE):

  Reg.exe add "HKLM\System\CurrentControlSet\Services\atapi\Controller0" / f/v EnumDevice1 /t REG_DWORD /d 0x00000001

  RESET
  (from AtishayMSFT)

  ===================================================

  Follow these steps to remove corruption and missing/damaged file system repair or replacement.

  Starting from the command prompt from the desktop - Windows key + X - (Admin)

  SFC/scannow
  (space between C and /)

  Then run CheckDisk execution - chkdsk /r (the / r includes the parameter f controls)

  Windows key + X - command prompt (Admin)

  Chkdsk /r
  (space between the k and /)

  Or run CheckDisk in Windows 8:

  Improve performance by optimizing your hard drive - see "to repair a drive.
  http://Windows.Microsoft.com/en-us/Windows-8/improve-performance-optimizing-hard-drive

  --------------------------------

  Windows key + X - Control Panel

  Try this - Panel - Device Manager - CD/DVD - double-click the device - driver
  Tab: click on update drivers (this will probably do nothing) - then do a CLICK RIGHT to the road.
  UNINSTALL - REBOOT this will refresh the default driver stack

  ====================================================

  If necessary:

  Try to do a "Refresh your PC without affecting your files" (or modification of your personal data
  settings) or even a restore.

  Windows 8 includes special discount methods (keep files and settings) or a reset
  (new installation remove all).

  How to restore, refresh or reset your PC
  http://Windows.Microsoft.com/en-us/Windows-8/restore-refresh-reset-PC

  How to create a system image to refresh your PC in Windows 8
  http://support.Microsoft.com/kb/2748351

  How to update Windows 8
  http://www.eightforums.com/tutorials/2293-refresh-Windows-8-a.html

  How to reset Windows 8
  http://www.eightforums.com/tutorials/2302-reset-Windows-8-a.html

  =====================================

  Expert help with CD/DVD drive issues available here:

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://Club.myce.com/F61/

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" experience :="" bicycle="" -="" mark="" twain="" said="" it="">

• Installation DVD does not recognize my internal HD on a 2008 iMac

  I'm looking for suggestions here.  My 94 year old mother has used the iMac 2008 8.1 for internet e-mail.  We needed to upgrade its OS X 10.5 to be able to upgrade to a new version of safari to access some banking sites.  I upgraded the memory.  Sister has an iMac with OS X 10.6.2 Installation/restore dvd 2010.  I went to update.  I have caused the initial problem because after reading info seemed I could create a second partition on the hard drive of 250 GB and use Time Machine to back up before preceding.  See not all the warnings on the addition of the partition. (Yes, if I had not forgotten my external hard drive I should not try that, but I forgot it.)  Things seemed to make the partition, but time machine bogged down and hung up.  After trying many things, I found myself deleting and resetting on the internal extended (journaled) using HD, recreating a single partition using the guidelines GUID, thinking that I could just do a clean reinstall.  BUT, while I can check/fix delete etc the internal disk utility when HD started from my external hard drive so I boot from the OS install DVD it does not recognize the internal HD.   ? ? ?   Gives cannot update this post Mac.  If I run the Setup from the beginning of the disk upward once again, no offers to go to in the installation program.  I can access everything in THE RUNOFF when the post boot drive.

  Why THE works on the internal HD of the post start up (which was made with the 10.6.2 installation DVD), but not when started to leave the DVD left me puzzled. The DVD is not just see the it.  When it is started from the DVD with the external drive, he sees very well.   You are looking for ideas, thank you in advance.  By the Way the machine had no problem before starting this :) live and learn!

  If I understand what you were doing, you tried to use a Mac installation disc and to update another Mac? Is this correct?

  If I am not mistaken, which simply does not work. The installation provided with Mac discs won't work on another Mac, the original installation discs are machine-specific.

• Satellite A100: Recovery DVD does not work

  I want to restore my Toshiba Satellite A100 laptop to its original factory condition, but the DVD that comes with the package of recovery does not work...

  I have load to start computer press F12, and it starts on the DVD. It says "Loading RAMDISK Image", after which I am told by Toshiba customer service there should be options to clean up the hard drive or restore Windows XP.

  However, after VIRTUAL disk, I see a cursor on a black screen, and then the laptop off and restarts. After the connection, NO CHANGES made...

  What is the problem with that? How can I really use this recovery DVD?
  Someone help me please.

  Thank you.

  Hello

  The recovery procedure is not difficult.
  Just try to boot from the recovery CD or DVD and follow the Guide on the screen line.

  Your problem is very strange. You have created all the partitions on the HARD drive?
  I put really t know why your recovery CD doesn't work properly, but I think you should try to completely format the disk (also partitions), then try to boot from the recovery CD.

  Don't forget that the laptop is in the boot mode. (don t mix the standby or hibernation mode)

• Satellite 1400 DVD will not play DVD

  Hello

  After cleaning the notebook of the cousin of my fiancee, who had a number of viruses, the DVD player will play is no longer the DVD (it will play data CD, however, can read data DVD as well, but I don't have any of those). When I put a movie disc, it will try and try to read it, and in the end, he gave up. If I click on the drive again, it asks me to put it on a disc.

  I tried all sorts of things to fix. The DVD-Rom is a Hitachi GDR-8081n. I uninstalled and let Windows detect it again, I uninstalled the secondary IDE channel is on, to ensure implementation in DMA mode (it was in PIO), no effect. I loaded the latest version of WinDVD, no luck. I uninstalled WinDVD and installed PowerDVD, no effect. I manually deleted cdrom.sys and had put Windows back, without result. I found an update of the firmware somewhere, but unfortunately it simply does not work (it calls for the CD/DVD is not actually present).

  Someone had a similar problem and figured out what to do? Search online for those who have had similar problems with other DVDs, the usual assumption is that it is a hardware failure. It is quite possible that this is the case, I guess, but it would really be a coincidence for making it happen the same day wherever I tried to wipe the drive, so I am doubtful.

  Any assistance that may be provided is much appreciated. Thank you.

  Hi Elio,

  From your description of the problem, I think that your DVD player has a problem with the laser. IN a combi laser scanner uses two different frequencies, one for CD and one for DVD.

  I suspect that the frequency of DVD is not working properly. The fact that the player to repeatedly try to read a DVD when you insert one indicates to me that the software works correctly, but the laser is not able to focus properly on the DVD.

  Unfortunately, your only real option is to consult an authorized Service Agent or replace the drive yourself if it is the least expensive option.

  Best wishes

• Receive the following start-up error message up to: 'sasnative32bddel.exe program not found - skipping autocheck.

  Whenever my computer starts it gets to the 'microsoft corporation' green loading bar then displays this message 'sasnative32 program not found - skipping autocheck. She disappears and start the computer as usual. How can I stop this from happening?

  I am running windows vista business 32-bit

  I found that the... entry sasnative is implemented by Lunarsoft software (I wonder if they are related to Lavasoft).

  If you had a few Lunasoft stuff installed and uninstalled lately, it sounds like it is not cleaned up after himself.  It's the same thing that happens with software Lavasoft - lack of hygiene.

  You must eddt your registry database and change this:

  autocheck autochk *.
  AutoCheck sasnative32bddel.exe

  At the entrance of XP by default, which is the following:

  autocheck autochk *.

  Just position the cursor and delete the entry so it's back to the normal and reboot.

• "C:\ Windows\System32\Nvcpl program not found"

  Since Sam. 7/16, when I cleaned up my hard drive programs, I keep getting this message whenever I open my PC:

  "C:\ Window\System32\Nvcpl program not found "."

  Apparently, by mistake I deleted this program. Don't have any idea how to restore, HELP!

  This message comes to you NVIDIA video driver software that loads whenever your system is restarted.

  It's broken, but you can fix it.

  I suggest you just reinstalling the NVIDIA drivers as follows:

  The best way to reinstall the NVIDIA software is to visit NVIDIA support web page and let your system and recommend the best software for your system or that you get the right version of the software on their web page and download the latest package of video driver for your system software and install it yourself.

  If you have already installed the correct drivers NVIDIA said page, then you should download the drivers anyway and reinstall them yourself.

  It is recommended to run the scan NVIDIA with Internet Explorer.

  Here is the link to the support page NVIDIA for the scan:

  http://www.nvidia.com/download/Prescan.aspx?lang=en-us

  Read the instructions, and then click the GRAPHICS DRIVERS button to start the scan.

  Let online to take a look at your video system scanner them and see what he suggests for drivers and consider their analysis if they offer a new pilot.

  If following their indications do not straighten things, then follow these steps:

  Describe your current antivirus and software anti malware situation: McAfee, Norton, Spybot, AVG, Avira!, Defender, ZoneAlarm, PC Tools, MSE, Comodo, etc..
   
  Click Start, run and enter in the box:

  Msinfo32

  Click OK, and when the system information summary appears, click Edit, select all, copy and then paste the
  information here.

  For information about video drivers, expand components, click view, click on edit, select all, copy and then paste the information.

  This will minimize back Q & A and eliminate guesswork.

  There will be some personal information (such as the user name and the name of the system), and everything seems to be
  information private for you, just delete pasted information.

  When you have the time, I could do that too:

  Perform scans for malware, and then fix any problems:

  Download, install, update and do a full scan with these free malware detection programs:

  Malwarebytes (MMFA): http://malwarebytes.org/
  SUPERAntiSpyware: (SAS): http://www.superantispyware.com/

  They can be uninstalled later if you wish.

• My DVD s not of readng__

  DVD does not work

  Hello

  If your DVD does not then refer to the link below:

  Your CD/DVD can not read/write media - http://support.microsoft.com/mats/cd_dvd_drive_problems/en-us

  Your CD/DVD is missing or not recognized by Windows and other programs -http://support.microsoft.com/kb/982116

  However, if the instructions contained in the links provided do not solve the problem then provide us with additional information about the problem, as your computer model, you encounter error messages, CD/DVD player model, etc.. Also, to be more specific next time, please also see the link below:

  http://support.Microsoft.com/kb/555375

• CD/DVD does not recognize the drive.

  CD/DVD does not recognize the drive.  Error message-"Insert a disk." "" "Insert a disk in the drive (E or F, depending on whether one in use).  I bought a DVD/CD thought exteranl today that might work.  Same error message with the external dvd/cd.  Can hear the disc turning when it is inserted during a short period of time, maybe 20 seconds, then it stops.  Sometimes, the disc is ejected when the error message appears, sometimes not.  Same results even with blank CDs.

  Hello

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• Why my self playing dvd will not be recorded dvd?

  I have a saved auto dvd that won't play on windows media player despite me download a shedding of different codecs. I don't know what the record was made in format, it comes from a canon camera recorded to a dvd player/burner. My computer is HP pavilion and it sees the drive as white, any ideas anyone please.

  I have experienced and recorded the dvd, as well, the DVD - RW and DVD + R with two freewares and I'm able to play an exceptional video on my computer or DVD player.  Two freewares are available on internet and their software can be downloaded and run your browser on a computer.  The two programs are DVDVideoSoft's "Free Disk Burner" and the other "Convert Video" by X2XSoft.  I use video conversion to convert my video the Audio_TS and Video_TS files and output them both in a directory on your hard drive.  C:/DVDdirectory/Audio_TS and Video_TS/DVDdirectory/C: use of software Free Burner of disc to burn both files on the DVD.  The files to burn must be considered in the as free disc burner: Audio_TS Video_TS, otherwise your DVD will not play on anything!

  Free disc burner "finalize" the DVD for you.  The Audio_TS is to render the sounds.  The Video_TS is the image.  Do not be misled by the Audio_TS bend not containing or not list all files!  Your good and ready to burn.

  A pointer, however.  You will find your best record burning SPEED on "more SLOW!  You may be using a DVD that can be recorded at 40 x or 48 x or 16 x, or some fast deal, but always choose 4 x or slower.  I check in at 2.4 x and get better results than the faster speeds.  You paid for the DVD, do what you want to do.  Hope you can understand this and happy saving!

• Creation of DVD could not decode the files

  Hello world. Another new guy!

  I also discovered DVD Maker. But I had all the problems in sucsession. First creation of DVD does not recognize the files, but with the help, as I arrived here, I overcame. Then, he did not find the DVD burner, but you guys saved me once again on this one. Now, once I have start burning .avi on DVD, after 1% weird files, it gives me a biggie, saying that one or more of the files that have been added can not be decoded properly. I know there are other people who had simmular problems, but I'm still at a loss. I have download a codec (just the codecs) package to solve the original problem, I myself for example not recougnizing files in the first place. I thought that would be enough.

  Please someone save me! :-) . I'm SO close from there...

  Hello

  Method 1 : give the Movie Maker clearly run by temporarily disabling all startup programs and Services of third party (non-Microsoft).

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
  http://support.Microsoft.com/default.aspx/KB/929135

  Method 2 : try the system restore and the System File Checker program.

  How to repair the operating system and how to restore the configuration of the operating system to an earlier point in time in Windows Vista
  http://support.Microsoft.com/kb/936212/#appliesTo

  Method 3 : you can also install a codec pack and check if the problem is solved or not.

  http://www.free-codecs.com/download/K_Lite_Mega_Codec_Pack.htm

  WARNING of THIRD PARTY SOFTWARE : Using third-party software, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk.

  Also, check out the following links and see if the problem is resolved or not.

  DVD encode - comes in at 98.9% burned, then fails
  http://www.windowsdvdmaker.com/forums/thread/136.aspx

  Vista - creating Windows DVD fails at 99%
  http://www.Vistax64.com/Vista-music-pictures-video/198083-Windows-DVD-Maker-fails-99-a.html

  Do you have enough space on the DVD for the file, and you have the same amount of free space on the hard disk for the temporary work files (maybe even a little more)?

  This is a FAQ on the Codecs it's Vista related and interesting to read.

  Windows Vista codecs
  http://www.Windows-Vista-update.com/Windows_Vista_codecs.html

  Hope that helps.

• ATAPI DVD A DH16AYH ATA Device read DVD but not CD

  Engraver of CD/DVD in Compaq Presario 5010NX w / VistaBasic read any DVD but has problems with CD if I insert a music CD, sometimes it will open right and I can play music. Most of the time he just tells me to "insert a disc", usually open the status bar, but not always. If I close the drawer [or eject and close the tray] from 3 to 15 times, he finally opens the CD. Generally. Sometimes I drop and open it on my old computer Millennium, [which never fails to open the CD].  I bought a cleaning disc, but it still happens. Also, it stopped opening the tray with the manual key (1,200 works tent) and will always open with 'Eject' of the computer, but only with DVD and sometimes will open with the "eject" computer with the CD never if it is empty, so I always keep a known disc "opener" in the status bar. (if I forgot, I use a paper clip)

  I did an online search of the Device Manager for a driver update and he told me that the best software is already installed. I just need a new burner? Why is - that it will work with DVD CD not? driving me crazy. Thank you ps can not find a burner mfgr. says simply "drive SuperMulti DVD with Lightscribe" - pps I tried uninstalling the Device Manager, and then restart the computer - no change.  Haven't tried the support.microsoft.com/gp/cd_dvd_drive_problems diagnostic program no solution I came across a post from someone else who had the same problem [former position & 'uninstall & reboot' was the only suggestion on this one.]   I can't believe that it could be physical burner... why he wouldn't hesitate to read the DVD if it was a physical problem?  Help?

  Hello

  Check with Compaq Support, their drivers and documentation online and apply to the
  HP forums for known issues. Compaq can give you more information on the disk.

  Compaq - support, drivers and documentation online
  http://www.Compaq.com/country/cpq_support.html

  Compaq (HP) - Forums
  http://h30434.www3.HP.com/PSG/

  ==================================================================

  Readers to use and this intermittent problem can be caused by wear.

  You have disk problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD burning and)
  Playback of CD and DVD). So it is not unusual for parts from 1 or 2 to not work so that others do
  correctly.

  Burning at low speed, or by using the master could help. A CD/DVD cleaner might help.

  Brand of the CD or DVD drive can also be the problem. Low quality (cheap brands) are always problematic.

  CD/DVDs have a tolerance + - and your can read/write on the edge outside these discs
  tolerances. They may be delivered, but it is generally more economical to replace the disk.

  Several good info here:
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Notes on the troubleshooting and repair of readers of compact disks and CD-ROM Drives
  http://www.repairfaq.org/repair/F_cdfaq7.html#CDFAQ_014

  ===========================================

  This troubleshooting could not help if there is alignment and/or wear issues however it
  a shot.

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.