eFax recognizes no internet

I have a printer Photosmart 7510 a eFax and internet applications. All worked, but now I can't send eFax. Printer is connected to an iMac that is connected to the internet via a cable modem.

I try to send fax, eFax returns a message that the internet is not connected. However, if I open the settings of the printer there is a solid network connection, and I can access "Snapfish" and other connections through the printer on the Internet. I tried the reset of the printer with its original and re-entered settings in the process of eFax, but without success.

Any suggestions?

IS IT POSSIBLE TO GIVE 10 KUDOS ON A POSSIBLE 10? Your answer worked and I can't tell you how many connections and phone calls I made to solve the problem. I've never tried the process of 'Post' before and I can't even say enough good things about it. I only wish I had tried earlier.

My sincere thanks for your help. Either way, eFax was no help at all. Everything they say, is to contact HP technical support. And of course my printer is exactly 13 months (1 month after the precoe of free support).

Pennsywoody

Tags: HP Printers

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