El Capitan is not installed

Middle of the iMac 27 inch 2011 running OS 10.10.5.

3.4 GHz Intel core i7 processor

20GB of memory

324.2 GB free storage

I've tried twice now to upgrade to El Capitan and it seems to go through the download process and restart, but no update. No error message. Everything seems to be as it was.

Suggestions?

Thank you.

First, look in your Applications folder and see if the software installer of El Capitan is in there, if it is double click it and it will install El Capitan. However, if the application is not there then try to reset the PRAM by Intel iMac LANDAU and SMC resets and see if the computer starts in El Capitan or starts the installation.

If the two fail to come back and tell us more precisely what is happening.

Tags: Mac

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