MacBook Pro comes with El Capitan will not work with Yosemite?

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• How is my scanner HP Officejet Pro 8500 all-in-one will not work on Windows 8?

  I just upgraded to Windows 8. My HP Officejet Pro 8500 A910 all-in-One printer works fine, but the scanner won't. I get an error message that says: cannot find the scanner. What can I do to correct this situation? HP has a driver that works with Windows 8?

  Did you uninstall this printer before the upgrade to Windows 8?

  If not, then I uninstall the software for the 8500 A910 and reinstall with the drivers up to date.

  The link here for the driver for the 8500 A910 page has e-all-in-one

  You can also get drivers for HP printers in Windows 8 by using the HP printer installation wizard.

• OfficeJet Pro 8500 has more ADF will not work

  We had this machine since January 2011.  The warranty expired in January 2012.  The ADF has stopped working about a month.  I see the problem - the roller thing will not drop to feed the sheets of paper.  Does anyone else have this problem?  How to solve it?  And most of all... is this normal for a machine HP to have bad like this in less than two years?

  @highflyer3035, I see you are having a problem with the ADF on the printer. I would say later document, which will give you several step to solve the problem.

  I know that the title is not your problem, but the steps are relevant to the current situation.

  Let me know the results.

• Downloaded Photoshop Element 9 on Macbook Pro.  application called "install" does not work.

  Hello, I recently downloaded Photoshop Element 9 on my Macbook Pro. I don't know why, but when I click on the application called "install ' ', the same application sends me this:"'Install' is damaged and can not be opened desirable eject you the disk image.
  Can you help me?

  Download the Setup program on the Adobe site (free download)

  Download Photoshop Elements | 10, 12, 14, 11, 13

  Install, then enter the serial number, which you received when you purchased the software.

• Installation of Premiere Pro CS6 via Creative Cloud will not work

  I bought the plan for Adobe Premiere Pro CC on Amazon.com. I installed creative cloud, and through the application, I clicked "install" next to Premiere Pro CS6. Once it sets in, there is no button 'open '. He says only: "updated" next to the name, along with a gray check beside him.

  I tried to uninstall and reinstall Premiere Pro CS6, and subsequently, I even rebooted my computer. I reinstalled the creative cloud application and tried to install the first Pro CS6 once again, but I can still access the app of Premiere Pro.

  Please check the applications on your computer.

  May be it is installed.

  In case it is not the case.

  Reference: https://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html

  I hope this helps.

  Concerning

  Megha Rawat

• OfficeJet Pro 8500 a: Officejet Pro 8500 has more ADF will not work

  like others, I have this problem.  In fact I do not use the ADF very often and this kind of ignored her, but today, that I needed so decided to try to fix it.  I tried most of the fixes here and the first did nothing, but trying to look at this, I decided to put the paper in the ADF, then open the cover and look to see what happened.  My God, he started work.  I let go a bit and then started to lower the lid.  Heck, he stopped.  Essaye tried again, stopped again that I dropped the lid.  Did that a few times and then being qualified professionally I have the fix engineering, a slight slap on the far side of the adf, as on the back of the printer.  Now, my God, it was only half an hour, but the thing works.  Put three leaves there very well.

  If my thoughts are that some switch or sensor is loose or slightly stuck somehow, and that's the question.  Looking at what others have done, I epxect that they opened and closed the lid several times, because it a bank in the meantime or in the process, and perhaps it's her.  Probably HP guys could tell us what it is?

  Hello @billfern,

  I understand that you were familiar problems of automatic document feeder on your HP Officejet Pro 8500 has more e-All-in-One Printer and after trying to solve the problem, you have found that when you lower the scanner the paper process would stop. I'm happy to hear that you were able to solve this specific problem by giving a bit of a slap to the printer. This certainly isn't a standard troubleshooting step, but one that I saw set a number of different problems!

  In your case, I agree that there is a sensor or roller conflict occurring which is at the origin of the book of power question. This may be due to a defect of the real hardware or a programming problem. In all areas of document feeder, it is not so simple. There are many variables that can affect the document feeder Assembly. Some problems occur after crossing the media statement incorrect Assembly or an overload of the Assembly. Other problems occur if a part in the tray is physically broken. And some points can be caused by a programming problem. However, in all cases, if the charger is faulty a replacement of the entire unit would be necessary that the tray is not a replaceable part.

  It is never a bad idea to update the programming on your machine. Even if your specific Officejet works at the present time, I would recommend sending the last update of the Firmware to it. You can download and run the update of the Firmware by clicking on here.

  Thank you for joining the Forums of HP Support!

• Can I put OS Lion directly to El Capitan without an intermediate upgrade. I have a MacBook Pro late 2011. Safari no longer works on a lot of web content with this OS not.

  Can I put OS Lion directly to El Capitan without an intermediate upgrade. I have a MacBook Pro late 2011. Safari no longer works on a lot of web content with this OS not.

  Yes.

  (143974)

• I bought an iPad mini4 specifically for use with a pro Phanton3 drone. It will NOT connect the remote control with the drone. They say it's a problem of software iPad mini 4 9.3.3. How can I remove and reload it.

  How can I uninstall 9.3.3 an mini iPad iOS 4 and reinstall? I bought it specifically for a ghost Pro 3 drone, and it does not work with the drone. Someone had luck with uninstalling/reinstalling. At this point, I lost a LOT of money.

  Apple frowns on a decline in the ratings.

  While Apple allows, try downgrading to 9.3.2.

  For a limited time Apple will return you to the previous version.  Do not hurry.  This period takes up to a week.

  See brownox second post here:
  https://discussions.Apple.com/thread/6545455
  and
  http://www.GottaBeMobile.com/2014/09/17/downgrade-iOS-8-to-iOS-7/

  see which versions are allowed:
  http://API.ineal.me/TSS/status

  --------------------------------------------------------------

  See the arizonacat post and others on this topic.

  https://discussions.Apple.com/thread/5337442?TSTART=0

  arizonacat notes these sites:

  • Allows easy access to the files in the Apple firmware.
    http://www.ipswdownloader.com/
  • How to install the ios software.  The installation will erase your outgoing data. Back up your existing data.
    http://osxdaily.com/2010/11/23/how-to-use-ipsw-files/

  --------------------------------------------------------------

  See the second procedure in reloading the software from scratch.

  Re-boot ipad.

  Press on and press and hold the sleep/wake button until a Red slider appears, and then drag the slider. Press and hold the sleep/wake button until the Apple logo appears.

  https://support.Apple.com/en-us/HT201559

  Force power down if above give it trouble you.

  At the same time hold the sleep/wake button and the Home button. Ten seconds or more.  Keep until the Apple logo appears.

  more information on the re-start:

  http://iPad.about.com/od/iPad_Guide/SS/how-to-reboot-your-iPad-power-off.htm

  This these tips from MichelPM to improve performance:

  https://discussions.Apple.com/message/29504169#29504169

  https://discussions.Apple.com/message/29504311#29504311

  Restore factory settings by loading the latest version of the ios that will support your machine:

  (1) make a full backup of your device if necessary.  Is two times better - cloud and computer.

  https://support.Apple.com/en-us/HT203977

  (2) three methods of restoration of your ipad.  [simple as abc]

  2.a) "you can use iTunes to restore your iPhone, iPad or iPod touch to factory settings and the latest version of iOS."

  http://support.Apple.com/kb/HT1414?viewlocale=en_US & local = en_US

  2.b) be a little more insistent: "you can put your device iOS in recovery mode, then restore it via iTunes.:

  http://support.Apple.com/en-us/HT201263

  3.c) as a last resort, you might consider DFU (Device Firmware Update).  This could void your warranty.

  http://www.IMore.com/Tip-put-iPhone-iPad-DFU-mode

• El Capitan will not install. Error message "file system check or repair a failure." Had to reboot with the snow leopard disc.  Any suggestion what happens?

  Trying to upgrade Snow Leopard to El Capitan.  El Capitan will not install.  Get the error message "failed to file system verify or repair.  Quit the installer to restart your computer and try again. "After Setup could not restart without using the Snow Leopard disc (then to download all updates for Snow Leopard).  I tried reinstall and same results.  (in fact made three times)  I'm back to Snow Leopard 10.6.8... Any ideas what is happening.

  Dealing with the corrupt downloaded in OS X

  Dealing with the corrupt downloaded on OS X (2)

  Download Mavericks cannot be verified also applies to Yosemite.

• When I try to activate it with my old key that I got it comes up with an error message saying its an upgrade key and will not work.

  Original title: installation problem windows

  I recently had to reinstall windows for my pc that my HARD drive is dead and when I try to activate it with my old key that I got it comes up with an error message saying its an upgrade key and will not work. Ive phone microsoft and they say, I have to buy a basic disk and then upgrade with the disk that has always worked for me? any suggestions?

  License upgrade and the key that's exactly right, used to upgrade a previous version (Vista, XP) for the version shown on the license (7).

  In order to use this key, you need to pre-install your o/s original eligible before moving to 7.

• I have Lightroom on my iMac and MacBook Air, I just new MacBook Pro, all migrated to Pro air but will not work Lightroom until I have disable it on the Air.  HOW CAN I DO THIS?

  I have Lightroom on my iMac and MacBook Air, I just new MacBook Pro, all migrated to Pro air but will not work Lightroom until I have disable it on the Air.  HOW CAN I DO THIS?

  There is no such thing as disabling Lightroom 5.7. Just uninstall the software.

  Looks like you have installed 6 Lightroom on two of your computers (including the MacBook Air). In this case, you must find and launch Lightroom 6 (not Lightroom 5.7 or any other version of Lightroom 5) on the MacBook Air and then in the menu help, select logout.

• Update of my Macbook Pro (2010) to El Capitan?

  Hi all

  I've been planning to update my Macbook Pro 2010 at El capitan. But, I have only updated the software once before, to Snow Leopard, so I don't know if my mac can handle the transition. I want to upgrade because I hope that it will speed up my macbook. Any thoughts on the weather or not I should update?

  Thank you!

  The only way to know for sure how the MBP will respond to El Capitan is to install it.  However, you might want to install El Capitan on a different HARD disk or another volume and try it first before commit you to him.  That way, if she does she not suit you, you can easily return to Snow Leopard.

  If you have not already 8 GB of RAM installed in your 2010 MBP, I suggest that you do.  El Capitan likes to use a lot of RAM.  The best sources of RAM compatible Macs are OWC and Crucial.

  Ciao.

• now that I've updated to El Capitan, my Brother DCP will not work and I can't find a driver update

  Now that I've updated to El Capitan, my Brother DCP will not work and I can't find a driver update. Everyone finds something?

  Here are the current models of Brother products which are supported.

  http://support.brother.com/g/s/ID/OS/Macintosh.html

  If your model is supported drivers will be on this page. Otherwise, contact the manufacturer and see if they have a driver for your printer from specific model for this OS. Otherwise, you may need to downgrade to a previous operating system from a backup Time Machine or a downgrade for compatibility, if it is not offered by the brother of your device to model on a computer running OS 10.11.

  Apparently not all printers DCP mind are compatible, but most that were compatible with the OS 10.10.x always conform to their page.

• What application will not work if I switch to El Capitan?

  I need to update my (OSX10.8) Mac Book pro to use Turbo tax. What applications will not work with El Capitan? Mircosoft Word 2008 will work?

  1. click here and check.

  2. Yes.

  (138783)

• Can I do a clean install of Windows 7 Pro 64 bit on Vista Ultimate 32-bit upgrade. Installation file will not work. The error is described below.

  The XPS 730 with Intel Q9450 computer yourself running Windows 7 64 bit? The details of performance show that it is capable of 64-bit. When I try to install Windows 7 pro 64-bit upgrade, the installer will not work. I get an error that reads:
  The version of this file is not compatible with the version of Windows that you are running.
  
  I'm currently running Vista Ultimate 32 bit. Everything that I read on Microsoft and elsewhere says that you can go from Vista 32 bit to an operating system Windows 7 64-bit as long as you do the clean install. I'm that far away since I can't even run the installation.
  Maybe nobody knows what could be the problem?

  Hi Hal K,

  Thank you for visiting Microsoft Answers.

  If you are currently running a 32-bit version of Windows, you can only perform an upgrade to another 32-bit version of Windows. Similarly, if you run a 64-bit version of Windows, you can perform an upgrade to another 64-bit Windows version.

  If you want to move from a 32-bit version of Windows to a 64-bit version of Windows, and vice versa, you will need to back up your files and then perform a custom of the version of Windows you want to install installation.

  You can see the following link, installation and reinstallation of windows: http://windows.microsoft.com/en-us/windows7/Installing-and-reinstalling-Windows

  http://Windows.Microsoft.com/en-us/Windows7/32-bit-and-64-bit-Windows-frequently-asked-questions

  Swati K - Microsoft support technician
  Visit our Microsoft answers feedback Forum and let us know what you think.