EliteBook 2570p: Windows 7 Pro OEM activation error after reinstall onto the new HARD drive

Greetings!

I had to replace my laptop HARD drive and then clean installed windows iso downloads, burned on a dvd.

I first tried Windows 10 (build 1511), then Windows 7 Pro 64 bit with SP1. Or activate using the key OEM COA sticker.

I tried MS activation of phone also, but they said that they could not generate a confirmation key. They tried to transfer me to "get windows up and running support" but could not get through.

The first activation says invalid key without being connected to the internet, which makes me wonder if there is an inconsistency between my product key and SLIC data, (which I do not have much understanding).

The service 'Ask Tech' at Microsoft tried to sell me a license at a high cost, which I don't think I should need because I have the license OEM Windows 10 retail.

I don't have HP recovery disks (and did not expect to need).

Any advice would be welcome!

(the location is the South Africa)

NoKillBill

The problem is that you should NOT use Win7 ISO downloads to reinstall your PC.  Given that your PC came with a preinstalled HP Win7 OEM version, and is NOT available for download, I have to assume that what you used to reinstall a retail version.

And the problem is that the commercial version only lights up with a retail key.  The product key that came with your PC and is printed on the COA sticker, is a key to OEM HP product - and that cannot be used to activate any other than the version from HP OEM version of Win7.

Your best bet at this point, is to restore your PC using HP recovery media - and then perform the upgrade of Win10 after that.

It is a DVD and CD set that will erase the hard drive (removing all data, applications and settings, reinstall the original OS, drivers and utilities for HP. In some cases, you will be able to order a USB instead of discs.  You must order at HP; they cannot be downloaded.

You can look online for recovery from the paged media related: http://support.hp.com/us-en/drivers

Once there, enter your product name or number. On your software page and download the drivers, select your operating system and version. Click on "Update".  If the HP recovery support is available for your computer, down near the bottom of the page, you will see an entry for the command Recovery Media-CD/DVD/USB. Click on the symbol '+' to expand this entty and click on order to press for more details.

Or, if you prefer, you can do the same by contacting HP Customer Service:

If you live in the United States or the Canada, details are on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact details are on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

Note that if HP no longer provides a recovery media for your model, a few other sites, you can check are: http://www.computersurgeons.com/ and http://www.restoredisks.com/

Good luck

I'm a volunteer and I do not work for, or represent, HP.
========================================================================
If you feel that my suggestions helped you, please click on the thumbs-up symbol to say thank you!

If they helped to solve your problem, please click 'Accept as Solution' to help others find similar information.

Tags: Notebooks

Similar Questions

  • After you install the new hard drive, it indicates that the product key is not valid for activation on Windows Vista Edition Home Premium

    I just got a new hard drive installed on my computer. He already has Vista Home premium on it. Now when I turn it on it tells me that I typed the product key is invalid for activation. I never typed in one. Now, I don't know what need cause I don't have a disc or product key. What can I do? Please tell me I'm not screwed. Any help is appreciated. At the bottom it says Build 6000 this copy isn't genuine.

    Hello

    1. what operating system is installed in your new hard drive?
    2 are you able to boot into desktop/safe mode?
    3. What is the number of brand and model of the computer?

    I suggest you to consult the following Microsoft article.

    How to activate Windows Vista:
    http://support.Microsoft.com/kb/940315

    Activating Windows: Frequently asked questions:
    http://Windows.Microsoft.com/en-us/Windows-Vista/activating-Windows-frequently-asked-questions

    How to find a phone number for a Microsoft Product
    Activation Center:
    http://support.Microsoft.com/kb/950929/

    How and when to contact Microsoft and support Customer Service:
    http://support.Microsoft.com/kb/295539

    Genuine Windows: Frequently asked questions 
    http://Windows.Microsoft.com/en-us/Windows/help/genuine/FAQ

    Hope the information is useful.

  • EliteBook 840 2: Procedure for software install OS and HP on the new hard drive

    Hello

    After a hard drive failure, I got a new hard drive and CDs (one with Windows 10) 2 and 1 with HP Appplication and recovery driver.

    I am looking for the procedure correctly reinstall my new hard drive, as if you just plant: with partition drivers and so on... But I've been to find such a procedure on the web.

    Could you tell me if there is somewhere? or could you help me by telling me if I should install the operating system first and then the HP software or on the contrary, before you start. Thanks in advance

    Hello

    Please use the following steps:

    1. install the new HARD disk on your computer,

    2. start Windows 10 DVD machine. This process will install Windows 10 on your computer,

    3. put the second DVD of your computer to install the drivers and tools/software on your computer.

    4. run the Windows updates.

    Steps 1 to 3 will bring your machine back to factory settings,

    Step 4 will bring machine to update.

    After that, you can install other software or programs.

    Kind regards.

  • Windows does not restart after you install the new hard drive.

    Hi, I upgraded from 100 gig 250 gig drive hard nice clean installation, worked perfect. Turn off the laptop, turn back on and only bios are accessible, without window, just a black screen with a small white bar flashing at the top of the screen. Put old drive in, everything works fine and in disk management the new shows drive but are not accessible? Anyone got a clue?

    Now I found the answer to my problem. Acer Aspire9802 WKMI recovery allows only 32 GB max loading mbr, therefore partitioned readers with a free majorgeeks.com partitioner and ye he

    The free program, I called EASUS PARTITION MASTER, dead easy to use for a novice like me! and with an instruction book complete in pdf format

    every 4 years, 21 '' screen singin' and laptop dance - now considered to be old!

    I guess if the sata drive is the same sata version as controller on your laptop, that's to say sata 1 or 2 or 3
    And if a later version of the sata it's backward compatible?

    Use the utility disk provided by the manufacturer of the drive check

  • 0x0000007E error when you install the new hard drive

    Hello all,.

    I know there have been other questions about this message, but they are all people who can enter their disk in folders etc hard and changing pilots.  I can't.

    What happened: have a laptop ASUS, old for a few years.  got a top virus that killed my boot sector of the hard drive.  I can get into my hard drive and get off the old files, but cannot format or run a recovery on it.

    So... bought a new HDD to install it.  received an error message.  Was told to format it with a primary sector I did... always get the following error:

    A problem has been detected and windows has shut down to prevent damage to your computer

    (blah blah blah)

    STOP: 0X0000007E (0XC0000005, 0XF75DE0BF, 0XF7A2A208, 0XF7A29F08)

    PCI.sys - address F75DE0BF base at F75D7000, datestamp 3b7d855c

    Help!

    I tried the ASUS recovery discs... big error messages appears.  Tried to use the Windows XP disk... This error message.  Any ideas?

    Thanks in advance

    Carpet

    STOP: 0X0000007E (0XC0000005, 0XF75DE0BF, 0XF7A2A208, 0XF7A29F08)

    PCI.sys - address F75DE0BF base at F75D7000, datestamp 3b7d855c

    Help!

    I tried the ASUS recovery discs... big error messages appears.  Tried to use the Windows XP disk... This error message.  Any ideas?

    Thanks in advance

    Carpet

    Hi mast the pci.sys - address F75DE0BF base at F75D7000, datestamp 3b7d855c error is the result of your drive of windows either have no service pack or service pack 1. You must at least sp2 disk to enable PCI express ports. Follow instructions on the link below to integrate the sp3 in the disk, and then reinstall windows. Problem solved.

    Slipstreaming Windows XP to create a Bootable Windows XP CD or DVD

    I post some answers... No questions asked... Visit my forum @ http://repairbotsonline.forumotion.com/forum.htm

  • Had to Reload Windows 7 operatring system... did this on the new hard drive clean. All my CS 6 files are still on the previous hard disk but I'm not able to activate it please notify

    Computer crashed and has again to install windows... all the components of CS6 are still on a separate hard drive in the computer. This player was not wiped... How can I reinstall al of the Suite on the same computer?

    properly install your cs6 programs using the installation files.

    Available downloadable Setup files:

    Download and installation help links Adobe

    Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

    window using the Lightroom 3 link to see these "important Instructions".

  • Windows 7 OEM license, cloned the new hard drive.

    I'm scratching my head on this one.

    I'm running Windows 7 Pro with an OEM license.

    Beyond December, my original hard drive started failing so I made a clone of Clonezilla and transferred to a new hard drive.  Since then, I have not been able to run Windows update and I regularly get a Windows is not real popup.  I checked the section properties and my computer Windows Activation of Windows is enabled.  I tried the site of verification but that sends me to a web page that does not seem to load correctly and 9/10 times.  When I managed to load and I downloaded the WindowsActivationUpdate tool, it gives me just a Setup 0xC8000247 error.  I tried returning my SLUI 3 product key and everything went through fine.  I checked various websites and people say that it must be good using a new hard drive, others say you can't and others are calling saying Microsoft and speak to someone.

    Can I use my OEM license when transferring to a new hard drive?  Answer, what would be the next step?

    Yes, you can use the same OEM license, because it's the same computer.

    What you need to do is probably performing a new installation. Clone software tends not to provide the best results.

    The old hard drive still works? You might try one last time to create a system image and restore it on the new hard drive:

    How to pass Windows 7 to a bigger hard drive - books...

    This of course would mean reinstall the old hard drive, create a system image and then restore it on the hard drive.

    Another option is to perform a new installation using the OEM key.

    Step 1: Download a copy of Windows 7:

    For 5 years, Microsoft made it fairly easy for users of the Windows 7 operating system to get reinstall media. If you have lost your support disc or installation retail collection; either it has been damaged or defective; You can download a copy of the edition that you have licensed from a membership site called Digital River. More recently, Microsoft ended the availability to reinstall media that you can download as a. File ISO in Digital River, which is a digital reproduction of an optical disc.

    It was particularly convenient for people who could not easily get the manufacturer's recovery media, did not want to pay the fees required to get or preferred a clean configuration without the software packaged manufacturers or even a recovery partition does not work. It's easy to use, all you had to do was reinstall and reactivate using the product key located on the certificate of authenticity and download all the drivers on the manufacturers website.

    Given that this option is no longer available, what are your options? See the article for more details:

    How to: What are my options for Windows 7 reinstall media?

    Make sure you scroll down and read the section:

    What to do if you cannot get your manufacturer recovery media, refuse to use or to buy it or the Microsoft Software Recovery Website does not work?

    Step 2: Perform a custom installation, see Windows 7 section of the following article how to perform a custom installation:

    How to: perform a customized Windows installation

    Step 3:

    http://techingiteasy.WordPress.com/2012/04/13/how-to-activate-Windows-7-OEM-license-using-a-retail-disc/

  • Windows Setup could not configure Windows on hardware of this computer Installation error on the new hard drive

    Okay so if please bear with me and be patient.  I'm not tech savvy.  I know enough to be able to remove an old hard drive and put another one, but when there are errors, I don't know what to do.

    Here's the situation.

    I have a Dell Studio XPS with Windows 7 installed.  I started having these notifications that my hard drive could be a failure.  I tried everything that I could find to fix it without having to buy a new HARD drive without success.  The current system has a 1 TB Seagate hard drive.  I installed a memory additional bar thingie right after that I got the computer about 4 years ago.  (If someone tells me how to find the properties of real system, I post them if necessary).  Anyway, I bought a new WD 1 TB black disk hard to install before my old dies and loses all my photos and documents, etc...

    I took the old drive yesterday and installed the new hard drive.  I put back the case and turned on the machine.  I put in my Windows 7 installation disc.  He began installing Windows 7... It's completely past the initial screen where it says it to load it and the other... I had accepted the license agreement, but did not have to make a profile and do the work and the reader.  I hope all this makes sense.  Then it pops up this message "installing Windows could not set up Windows on hardware on this computer."  I couldn't figure out what to do from there.  I got the new drive and put the old one back to and here I am. I tried to find solutions to this problem, but I either don't can't make heads or tails out of the responses on the internet or the solution is not exactly my problem.

    Please help if you can!  And if you have any suggestions, please dumb them down so I can understand what to do.  I CAN do if loaded, you just have to not talk too irritable.  Laughing out loud

    Thank you in advance!

    Maybe not...

    The Windows installation is not happy about something, and since it gets at least started which is a good thing, but your installation problem can not really be with Windows - perhaps something about Dell hardware or your 1 TB HARD drive.

    I looked at your system and found this article that you can read to see if it sounds like your original question:

    Windows Setup could not configure Windows on hardware on this computer.

    http://www.Dell.com/support/article/us/en/19/SLN293812/en

    Since Dell has written an article for help on this subject, it means they've met enough times to take the time to compose the article and put it on their WWW site (but, they say, it is a possible resolution).

    Could you take the issue in the Dell online community where experts hang out (especially your amber light).

    Another good place for support is www.bleepingcomputer.com where there is a similar topic as your question (except Vista) on a Dell and a new disk of 1 TB (also a Seagate) and Dell ideas did not work, but someone else has found a way to fix it:

    http://www.bleepingcomputer.com/forums/t/453378/installation-fails-to-complete-on-new-HDD/

    The bleepingcomputer for your error message search reveals other areas and people who have got things to work in different ways, then it is perhaps another place to look for ideas.

    If the installation still fails it would not hurt to do the BIOS setting and see if things are getting longer, and since you are going to write the current settings before proceeding with the adjustment you can always cancel the adjustment if things get worse.

  • Recover the Original of Windows 8 for the new HARD drive

    Hello..

    Drive HARD original of my Dell laptop inspiron 15R 5521 has been crushed. She had previously installed Windows 8.

    And, I had upgraded to windows 10 recently.

    Please guide me to reinstall windows 8 or 10 for the new HARD drive via online, coz' I don't have any support recovery (DVD or USB).

    And further,

    1.) is it possible to reinstall windows for one SSD?

    2.) I get all venus applications (application of VGA, Audio application etc.) from Dell with my laptop with the re-installation of windows... ?

    Thank you

    Tilan

    If your system already has Windows installed and activated 10 follow my instructions here to directly download and reinstall clean Windows 10:

    http://dellwindowsreinstallationguide.com/download-Windows-10-OEM-and-retail-ISO/

    http://dellwindowsreinstallationguide.com/a-clean-install-of-Windows-10/Windows-10-clean-reinstallation-via-bootable-USB-from-ISO/

    Looks like you're in this scenario.

    Note Windows 8.1 and Windows 10 editions are specific. If your system came with Windows 8.1/10 unilingual homepage, Windows 8.1/10 will not be activated.

    Unfortunately there is no clear marker for end users to determine the edition so my advise is to try first to try Windows 10 Home, if she does not activate Windows 10 unilingual homepage.

    Get a SSD for optimal performance.

    Dell have updated drivers for Windows 10 pilots (WT64a) system:

    http://downloads.Dell.com/published/pages/Inspiron-15R-5521.html

    See installing the driver recommended order:

    http://dellwindowsreinstallationguide.com/2015/09/27/driver-installation-order-Windows-10/

    If Windows 10 was not enabled you must reinstall Windows 8.1 and then upgrade. Follow my instructions here:

    http://dellwindowsreinstallationguide.com/download-Windows-8-1-retail-and-OEM-ISO/

    http://dellwindowsreinstallationguide.com/upgrading-to-Windows-10/

  • HP EliteBook 8440p: Best boot option after installing the new hard drive and put to memory.

    I just installed the new hard drive for my laptop and will get the cards of two memory installed tomorrow. I would like advice on what would be the best option to start when the laptop for the first time I'm on fire.

    I have the original Windows HP recovery disk came with the computer.

    I also have a recovery disc and a system image on disks created with Macrium Reflect two days ago.

    I also have a recovery disc and a system image is created on an external hard drive Seagate two days ago. (I've read mixed reviews on these is currently working as a media of rescue with Win7 Pro).

    I guess if I use the HP recovery disc I would be then just use any system image I prefer, without the recovery disk. Anyone know if it makes a difference at all which method to use?

    bozzle73

    My recommendation would be to restore using the image of MR (Macrium Reflect) you did.

    But then, I used Mr. on all my PCs for years and am a big fan - having had it Miss ever in the years and years of use.

    You will need boot from the boot of MR media (you did that right) and, if you photographed all the required partitions for the operating system, restore it on the new drive should take a few minutes, and when this is done, you reboot and everything should be OK.

    Good luck

    I'm a volunteer and I do not work for, or represent, HP.
    ========================================================================
    If you feel that my suggestions helped you, please click on the thumbs-up symbol to say thank you!

    If they helped to solve your problem, please click 'Accept as Solution' to help others find similar information.

  • HP 6310y can't get the new hard drive to load windows 7

    model 6310y - Windows 7 Home premium 64-bit

    My desktop PC has stopped working.  I took it to the local computer store and they said it was the HD.  I bought the new hard drive and tried to install the retail of Windows 7 home premium 64-bit OS.  I got an error Code 0 x 80070002.

    I called HP support... told me that I needed their brand of recovery disks because the motherboard or BIOS would not allow me to install Windows 7 on new replacement HD disks without having their (HP).  So I ordered their... $17

    I bought another new HD and tried to install Windows 7 OS with HP recovery disks.  This time got the 0xe0ef000e error Code.

    I have to mention every time trying to install OS on new replacement HD... He got about 8 to 12 minute installation before receiving error messages.

    I called HP support... this time said that the retail version of Windows 7 OS must have worked and that I didn't need the HP recovery discs brand new replacement HD installation.   They offered me to pay $199 and send my office to fix inclusive it... all.

    Very confused.  I never had something like this before... I had several hard drives die over the years and have replaced the myself and installed all of the software including myself OS without any problem like this.

    Memory retrieves okay when using the diagnostic f9 key... She showed problems with HD during one of my many attempts of diagnostics

    Not sure if it's a bad mother or the video card integrated... do not know how to find either... since I can not the PC market

    It will start at Blue HP screen & most of the time allow me to enter in the screens f9, f10 or ESC.

    Don't know if its worth paying $200 to fix this or go and buy a new one for about the same price.

    any suggestion or help is appreciated

    Thank you

    I had to send it back to HP.  It is a bad motherboard.  They dropped the price a bit to replace the motherboard.  I don't remember how much they charged me.   I'm guessing around $200 - $300

  • Correct installation of the new hard drive for Windows 7

    Have a disk hard fatal crash with Dell OEM Windows 7on, so I bought a new hard drive compatible system and have my old system Win 7/recovery of data on a memory stick. It's been years that last I formatted, partitioned and installed an operating system on a new hard drive and I totally forgot how it's done. Vaguely remember some DOS commands were required to work out of BIOS (?). Can anyone list the individual measures to be taken, assuming that the hard drive is physically installed and turned on? It would be a great help!

    Unless this stick memory has on her installation files as well, you cannot reinstall win7 on the new hard drive

    You will need the DVD / or the ISO of Win7.

    ]

    And no you do not need BACK. Just the dvd or ISO / to boot from. Then you can format / partition in the configuration screen

  • How to put Windows 7 on the new hard drive without boot cd? How will I know if 32 or 64 bits? This computer yourself running windows 10?

    * Original title: windows 7 download

    I have a laptop dell M4400 with windows 7 pro OA. HARD drive crashed and I replaced with a new one. How to put Windows 7 on the new hard drive without boot cd? How will I know if 32 or 64 bits? This computer yourself running windows 10?

    It has probably comes with Windows 7 Professional 64 bit.

    You can download a copy of Windows 7 Professional using the following instructions (update of Microsoft recovery software supports downloads with the COA key):

    How to: What are my options for Windows 7 reinstall media?

    Make sure you scroll down and read the section:

    What to do if you cannot get your manufacturer recovery media, refuse to use or to buy it or the Microsoft Software Recovery Website does not work?

    You can also use Windows 10 too as you have the right to it as a free upgrade:

    • Turn off (preferably uninstall) your Antivirus utility before you perform the upgrade.
    • Reboot several times, and then try again.
    • Disable the general USB peripherals (for example - smart card reader).
    • If you are using a SCSI drive, make sure you have the drivers available for your storage on a thumdrive device and it is connected. During the installation of Windows 10, click on the advanced custom Option and use the command load driver to load the driver for the SCSI drive. If this does not work and the installer still fails, consider switching to an IDE based hard drive.
    • Perform a clean boot, restart, and then try again.
    • If you upgrade to the. ISO file, disconnect from the Internet during the installation, if you are connected in LAN (Ethernet) or wireless, disable both, then try to install.
    • If you are updated through Windows Update, when download reaches 100% disconnect from the LAN (Ethernet) Internet or Wi - Fi, then proceed with the installation.
    • If this does not work, try using the. ISO file to upgrade if possible.
    • If you are connected to a domain, go to a local account.
    • If you have an external equipment, attached to the machine, unplug them (example, game controllers, USB sticks, external hard drive, printers, peripherals not essential).
  • Install Windows 7 upgrade on the new hard drive?

    I have the Windows 7 upgrade version that I installed last September, but a few days ago my hard drive died.  How do we install the version 7 upgrade on the new hard drive without using a previous version of windows on it?

    In order to install the Windows 7 upgrade version, you must have a system of eligible operating Windows installed and activated.  You cannot install a version upgrade of Windows 7 on a drive blank.  The installation procedure you do not insert a Windows disk in the drive for verification, eligible operating system must be installed.

    If you do not have a qualification system of operating Windows installed with an activated genuine license, then you can not use the version upgrade of Windows 7 - you would need a license of Windows 7 "full version".

    In summary:

    1. a Windows operating system to eligible address must be installed.
    2. the Windows operating system to eligible address must have a genuine license (product key) and it must be enabled.
    3. to upgrade, boot on the eligible Windows desktop, insert the Windows 7 upgrade disc in the DVD player.
    4. when the menu appears, select custom (advanced option) to a clean install procedure.

    You should be able to repair the installation, if your installation one fall. I suggest create you a System Image (backup) of your installation of Windows 7 after installation of Windows 7 in order to spare you the trouble if your computer one fall in the future.

    You can work around this two ways, I would suggest that you create a System Image (backup) of your installation of Windows 7 after installation of Windows 7 in order to save you the trouble if your computer loses the system failure or instability. Since you are in possession of a valid license of Windows Vista for this computer, you can use the following method to do a clean install with upgrade support:
    http://www.winsupersite.com/Win7/clean_install_upgrade_media.asp
    Releasing it's easy: with Windows | ActiveWin | Laptops | Microsoft MVP

  • Hard drive has been corrupted and replaced it with the new hard drive but couldn't get the windows genuine back 8

    Original title: recovery of original windows 8

    When I bought the new device, it was loaded with windows 8 but a few days before my hard drive has been corrupted and replaced it with the new hard drive but could not get the real Windows back 8.

    Please help me to get my windows genuine 8 back so I could get additional updates downloaded.

    Hello Vishal,

    Welcome to the Microsoft community. I appreciate your efforts to resolve the issue. I will certainly help you with the problem you are experiencing.

    If you purchased a computer with installed OEM Windows 8 on it, there could be a sticker on the Tower, or in the back (in the case of a laptop) with the product key to this topic. If there is no sticker, he can be preinstalled on your system BIOS.

    See the suggestions posted by Andre Da Costa replied on March 7, 2013.

    http://answers.Microsoft.com/en-us/Windows/Forum/windows_8-windows_install/how-to-get-Windows-8-product-key-in-preloaded/ea0e53ae-3506-4ba2-a092-f266ece7072f?auth=1

    In addition to this, see:

    Product key lost or misplaced (certificate of authenticity) for Windows

    If the problem persists, you can contact the manufacturer of the hardware for the same thing and check.

    Hope this information was useful.

Maybe you are looking for

  • My calendar on iMac does not update on my iPhone

    Hi, it seems that events in my calendar of iOS are visible on my OS X calendar, but the reverse does not work. Any ideas? Thank you.

  • Microsoft / Internet problem

    OK, my mother was online on his computer and went to watch music on MSN video earlier today and a window pop up something called 'Point of thinking' and he had the logo of Microsoft. It leaves him online and he won't let him get on some applications

  • Pop - up in a program that fails.

    This is the message of the pop up: --------------------------- The assertion failed! Program:... File:.\WindowsClient\WindowsClientDB.m Online: 257 Expression:! gOpenDatabase For more information on how your program can cause an assertion failure, se

  • How to transfer Adobe Illustrator CC to new computer

    How can I transfer Adobe Illustrator CC to my new computer.  I found a post that says: sign in to your Adobe account from the new computer, but I tried.

  • Overview of LR CC will dim the selected

    When I select an image in LR CC (2015.5.1), the picture darkens, and then after a second or two, it seems that it is the correct brightness level. I've been using Lightroom since the first public beta and has never seen this behavior.  Or see this wi