EliteBook 840 G2: Elitebook 840 G2 screen freezing Point

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• HP Elitebook 8470w/display screen does not

  Hello

  We have a 8470w (XT908UT) computer laptop Elitebook with the screen on the laptop does not.

  Do us get the display on an external monitor but not on the laptop to display itself.

  Check the display settings of the control panel and Device Manager, the external screen is present while the computer screen is not.

  We have unplugged every unnecessary internal element for display (same HDD, keyboard and trackpad)), problem persists

  We changed 2 motherboards, 2 screens and card 1 gfx. Still the same problem persists.

  Can anyone help?

  Thanks in advance.

  After some research in the service manual and hp partsurfer.

  It seems that we have received a gfx NVIDIA instead of one card

  Gfx ATI card. The service manual says its compatible but not. Partsufer mentions only the gfx ATI card when the laptop

  PartNumber is submitted.

  the display is now correct.

  hope this helps future display troubleshooting.

• EliteBook 8560w workstation: laptop Freeze at startup

  Sometimes at startup, the screen freezes in front of the Microsoft Logo when the display shows the battery in the bottom right corner and the words, "press any key to..."  "but it doesn't matter.  I have, several times, remove the battery and reinsert.

  Hi Wien,

  Thank you for visiting the HP Forums! A place where you can find solutions for your problems with the help of the community!

  Video link can help:

  https://www.YouTube.com/watch?v=mMI_URQJ5ws

  http://support.HP.com/us-en/document/c03408309

  Thank you.

• iPhone 5 screen freezes from time to time after updating to ios 10.

  iPhone 5 screen freezes from time to time after updating to ios 10. Then, should I block the screen again and unlock it to make the iphone work again.

  Hey Nilay182,

  Thank you for using communities Support from Apple. I can see from your post that you are having problems with your iPhone freeze or does not. Having a reliable phone is important and I would help him get yours working normally again. I have provided a link that explains how to troubleshoot a few things with your phone when it does not.

  If the screen of your iPhone, iPad or iPod touch does not respond to touch

  ​
  

  If you still have problems with your screen after you follow these steps, let know us and we can continue to troubleshoot from there.

  Kind regards.

  ​

• IOS10.0 and screen freezing on my IPhone 6 +.

  It seems my screen keeps freezing on my + IPhone. I thought that was the case w / screen saver could be the problem, so I removed the case and its still the same thing. My screen freezes and I can't use the apps or when I open an app, that it could freeze until mid game or any application that I use, anyone else have this problem?

  Hi Prozen9595,

  I understand your iPhone 6 Plus does not work as you would expect. It is important to have a functional iPhone! Check out this resource for assistance:

  If the screen of your iPhone, iPad or iPod touch does not respond to touch

  Take care!

• mini iPad screen freezes and close Web pages

  Recently, my iPod mini has been the screen freezes while on various Internet sites, and I was also watching a Web site when the Web page is suddenly closed and I am struck to the homescreen (which displays the grid of the app).  When the screen freezes, I have to do a hard reboot because the iPod does respond to any stimuli.  Freeze the screen became much worse after the 9.3.3 iOS and iOS 9.3.4, closing only started after that, the newest Web page updated.

  Does anyone else have this problem?

  Try resetting Safari. Close Safari completely from the window of the selector app by double clicking the Home button and slide up the preview pane of Safari until it disappears from the display. Then go to settings > Safari > clear the history and data from the Web site. Then restart the unit.

• screen freezes trying to open the site

  screen freezes when opening a site like theblaze.com can go out only when forced to leave firefox

  FredMcD
  Thanks for your help. I have seen that my problem was in the plugin Shockwave Flash.It is now disabled, no more problem.
  Thanks again.

• screen freezes unless I continue to move the mouse

  When I enter a Web site, I have to keep moving the mouse or the screen freezes

  
  

• After the upgrade to IOS 9.3.2 my screen freezes

  After upgrading my 6 + iOS 9.3.2 my screen freezes and does not respond.  Currently running applications continue to run, but I can't interact with them.  If I go back to the phone later, the problem disappeared, but I don't know how long it took.  Then the problem comes back.  Even after a factory reset, with none of the applications running, my screen will freeze.

  scottfromlucas wrote:

  After upgrading my 6 + iOS 9.3.2 my screen freezes and does not respond.  Currently running applications continue to run, but I can't interact with them.  If I go back to the phone later, the problem disappeared, but I don't know how long it took.  Then the problem comes back.  Even after a factory reset, with none of the applications running, my screen will freeze.

  When you say factory reset, did your restore as new or from a backup?

  If restore you to the new and the problem persists, I make an appointment with the genius bar and take your phone to Apple and looked at him.

• iPhone 6 Plus the screen freezes after updating iOS 9.3.1

  I'm usually pretty lucky with the iOS updates, but as title the thread, just after the 9.3.1 update was on my iPhone 6, the touch screen now hangs at random times. I am a heavy user environment and this annoying screen freeze occurs at least twice a day, sometimes as much only 7 or 8 times with only hard buttons (home, power, volume) still operate. This never happened before the update, and the only issue is the soft reset option (home + power buttons). It is not only located in some applications, but it seems to be all that touch.

  This becomes a real pain in the neck, especially when you write an e-mail or a text message with no way to save what is already written by copy - paste, I need of course the touchscreen to do. Is anyone else facing the same issue after than the iOS put 9.3.1 to level, and are there possible, patches although I strongly suspect that it is a software problem that only Apple can sort with a patch update?

  Thank you.

  In my opinion I press my home button and wait for the blade to the turning off the option to display, then hold the button of your hold until turning the option off slider disappears. (This clears your cache).

• Satellite M70 164 - screen freezes and goes black, overheating

  Hello world! :)

  Recently my Satellite m70-164 started to freeze after only a few minutes of work. The picture on the screen freezes, and a few seconds later, it becomes completely black.
  The computer doesn't even have time to warm up, and it's not stop... It's just the screen that freezes and becomes so black. I have to reset the computer by pressing the power button. (I write from another computer).

  I noticed that working time reduced whenever I have reset the computer and after some time it freezes even though I am in the BIOS settings, so I don't think it's an OS problem.
  Even if the computer does not have time to warm up, this suggests it might be a heat problem.
  So I tried pointing a fan this is low (a big, like the ones we use in the summer), and it works without problem!

  With the fan facing these, I reinstalled Windows - so no Virus.
  Laptop fan * not * continue to operate as it is overheating.
  The fan runs and it is not clogged as I've cleaned.

  So if anyone has the same problem, or ideas, please respond!
  (And sorry for my English)
  Thanks in advance! : D

  Hey Buddy,

  I agree with you. In this case, even in the BIOS, that it has nothing to do with Windows or a Virus. In this case, it seems to be a hardware malfunction

  But before contacting an authorized service provider to diagnose what part is the cause, clean your laptop using a jet of compressed air. This should be done from time to time (every 4 months) and, therefore, it of not necessary to disassemble the laptop.

  Check this box!

• iPhone 6 screen freezes frequently

  I have iphone running iOS version 9.3.1 6

  Phone screen freezes frequently. I can see the screen but the touchscreen does not work. If I lock the phone by pressing the button, after that, he worked for a few minutes. But every now and then it freezes. It happens with all applications even on the home screen. Don't know what the cause.

  Grateful if someone can help!

  Try resetting your device. This will not erase your data stored on that device.

  • Press and hold the sleep/wake button
  • Press and hold the Home button
  • Press and hold both buttons until the display turns off and on again with the Apple logo on the subject.

  Alternatively, you can go to settings - general - reset - Reset all settings

  If that doesn't work, restore your device to factory settings. Please note that this will delete the data on your device.

  Take a look this Apple Support article: use iTunes to restore the iPhone, iPad or iPod to factory settings - Apple Support.

• recently, my mac started hanging. the screen freezes and I have to use the power button to turn it off

  recently, my mac started hanging. the screen freezes and I have to use the power button to turn it off

  Run this test and post the results here.

  http://www.etresoft.com/etrecheck

• Toshiba U10 Docking Station causing screen freeze

  After running my monitor external docking of th #rough the U10 my screen will freeze periodically. The only way to UN - freeze is to detach the PC and then re-dock.

  I use a 32-bit laptop to Windows 7 with 3 GB of RAM. All drivers and patches are up to date and I have to update the U10 driver to the latest version, all this without any successful resolution.

  Any help would be appreciated as it happens at least 4 times a day and is very annoying and embarrassing.

  Thank you

  Hello

  I think that it of difficult to say what could be the problem exactly.
  You are able to reproduce this issue? I mean you said that the screen freezes periodically does happen a certain application running?

  As far as I know the European Toshiba driver page provides the utility Dynadock v2.4.0.13 for Win 7 32 bit and 64 bit.
  The v 2.1.4.4 Setup CD is also available for download

  Maybe you need to reinstall this even if you said, that you use the latest version of the software
  I would also recommend test this Dynadock in relation to another PC
  Maybe the laptop preinstalled software causes this problem.

• Screen freezes randomly (Macbook Pro retina 13 inches early 2015)

  MacBook Pro (retina, 13 inches, early 2015)

  OS X Version of El Capitan 10.11.4

  Processor: Intel Core i5 at 2.9 GHz

  Memory: 8 GB 1867 MHz DDR3

  Graphics card: Intel Graphics Iris 6100 1536 MB

  
  

  I bought this MacBook on the Apple store online a year ago, and I must say it has been a very reliable machine up to now. It starts way faster that any laptop I have ever used before.

  However, recently to update my OS on the 10.11.4 version, my screen freezes randomly. The keyboard and trackpad are both unresponsive.  Closing the cover does nothing either, since the macbook won't sleep normally as it would be. The only solution I had was to hold down the power button to force it to close.  This has been extremely frustrating and made me lose valuable data too.  I ran the Diagnostics of Apple and the only error seems to be the battery issue. It has been said, however, that it should not affect the performance of the computer.

  
  

  If someone has encountered this problem, great tips, thank you would be much appreciated!
  

  
  

  Hey, I bought the same macbook 6 months ago, the macbook had several recurring problems, graphic and audio glitches, what happened was, sometimes (for watching movies, or playing games) the screen went black with a red line on the left side of the screen, then after 2-3 seconds screen is returned to normal, and then there was a glitch-audio distortion that attaches after 10 seconds - 1 min.

  I have tried to solve this problem, because to the 4months, 2 authorized repair shops are rendered as well an apple store, they told me that the tests have said everything was perfect, they failed to reproduce this problem, and that is probably a software problem, it wasn't, because I did everything to eliminate the risk that this was a clean install os software problem to use different browsers, readers different flash etc.

  About a month and a half my macbook froze for the first time exactly like yours, frozen screen, slider became unresponsive, caps lock light insensitive, trackpad locked (didn t click), closing the screen was always on the apple logo. I did exactly what you were doing, forced to shutdown by pressing the power button.

  I was furious, thinking that this is an escalation of the hardware failure and he was in awe of this next step is to "die".

  The next time he "froze" again, I went to the apple store nearby with the macbook in a frozen state and demanded that they fix it, I insisted the guy writes it down and describe the exact condition of the macbook was when I took it to them, and he said that they will run tests and see When I tell him that it is the "millionth" time test you my macbook, he said, that even if the tests show nothing they will replace the logic board, we signed a "service record" who says that they will replace the logic board and the battery and for the first time that I was happy they will finally fix.

  I was wrong, they called me a week later and say we took some tests and everything is ok, it was the last straw, I did not pick up the macbook and said that I will not pick up unless they fix it.

  Next day I went to the store and made a big fuzz, saying: I have contacted the Ombudsman, and I'll still take legal action if they didn't fixed it the next day.

  Next day I went and they had replaced the logic board so the top-case with battery.

  The reason I say this is, their support at least in my case, it was terrible to the point that I preferred to throw the macbook in the trash and never look back, you can't really imagine how long it took me to convince to repair or replace, for 4months I was on the phone or online chat and was flowing like a ball from one to the other.

  If you are still under warranty, go directly to the apple store and request a fix, when I say request, do not be polite, don't bite on phrases like "we will do everything, so you won't have to come back again," go aggressive mode, because at least in my case, be polite did not help, the best thing would be, when it freezes again not turn off it take it straight to the apple store.

  Another thing is, I had a battery problem when running the diagnostics, whenever I gave it to them they said oh "battery is ok, sometimes the tests fail," my argument? If the tests fail how do you rely on them...

  Go and demand, it is their responsibility to fix, 3 and a half months being polite is not done, I'm aggressive and stares at me in 1 week.

  Good luck