Enter my serial number, every time.
Hello. whenever I have start Adobe premiere that climb the "trial for 30 days. I have to enter my serial number. Some of my presets are missing, and worst of all I can't open some projects (he says the codecs are missing). In fact, several times this message appears twice, and twice I have to enter my serial number.
In addition, my "deactivate" button is grayed out, maybe it's because I use a volume license.
I was on a chat support twice, without any result. First time they said "install again and it should work". Today, I was chatting to support with a man named "Belik", he took control of my computer remotely and wasn't able to resolve the problem.
Can someone give me a hint? Why all of my adobe programs think that I am running a trial version? Why should I enter in the serial number each time? Why not activate the version full?
I think his shot getting upset with technical support. I try so not to be. I would be grateful is someone could get first to work for me!
If you arrive at a cloud subsrciber, see the following:
Creative cloud returns to the Mode of assessment
------------------------------------
http://helpx.Adobe.com/Creative-Suite/KB/trial--1-launch.html
Tags: Adobe
Similar Questions
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Someone at - he found a good resolution for this problem?
Right click on Photoshop and choose "Run as Administrator" and then try to enter your serial number.
The idea is that Photoshop lift system privileges could stop it.
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I don't have a MAC no external CD and I bought Lightroom 5 some time ago, how can I download Lightroom 5 and enter my serial number, I always see 6 of Lightroom, but not version 5?
Lightroom - all versions
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http://www.Adobe.com/support/downloads/product.jsp?product=113&platform=Windows
Mac
http://www.Adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh
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Original title: message "the underlying connection was closed unexpectedly.
I use an updated, newly installed Windows 7 Home Premium from Windows XP. I downloaded and installed a program called the weather and wildlife and when I enter my serial number for verification in order to access the program I get an error box that says: "the underlying connection was closed: the connection was closed unexpectedly."
I tried to disable the firewall, but this does not solve the problem. I do not have antivirus software installed so that either cannot interfere.Any suggestion will be highly appreciated!Hello Srimadhwa,
Thanks for your suggestions. The internet connection works properly on the computer.When I wrote my first question I had difficulties to access weather data and wildlife in every web browser I've used. For example, I tried to download the software from the download page of W & W and in Explorer, it would get a page that says "Cannot display Page". Other browsers had other types of errors. Finally, the company sent me a file of the program that I installed but then when I entered the serial number, I would get the message "the underlying connection was closed unexpectedly.This morning I tried again to download the program from the W & W page and also to enter my serial number for the installed program and it seems that the W & W database is connected successfully, but now I get a message saying that the serial number is invalid (which is certainly not the case).Since for some unknown reason the databased WW can now access my computer I have now will contact the company to see why my serial number is rejected.Thanks a lot again! -
I just bought a version of lightroom upgrade 6 (mac, upgrade from lightroom 4) and began the process of installation, but when I entered the serial number of the previous version, I got the message "the serial number you entered is not valid. Please try again. If the problem persists, contact customer service. The number I entered is correct - I checked against the original package and on the products of my adobe account page, and I get the error message even if I try to enter the serial number of the version of lightroom 3 I had before. I am at a loss to understand what I can do: I paid for this product, but I can't install it. The only thing I can think is that the lightroom 4A was purchased from an old computer, but it has migrated successfully to my current imac, as surely, it should work.
Problem is resolved now - it's due to my misunderstanding of what was required, and enter the serial number of the previous version (as an upgrade) instead of the serial number of the version I had to buy). My apologies for my mistake and thank you for your time.
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error message that you have entered the serial number has been revoked
Trying to install creative suite design & web 6 on a new Surface Pro 4 has tried to enter the serial number I get (the serial number entered has been revoked)
Contact adobe during the time pst support by clicking here and, when available, click on "still need help," https://helpx.adobe.com/contact.html
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Whenever I reboot, CS6 compels me to re - enter my serial number.
I wonder to connect it to my adobe account, then enter the serial number again. I saved it on my desktop as a shortcut, but Holy cow, I said my serial No. Adobe well over a hundred times.
Very frustrating. Why? How can I fix it?
Thank you.
Hi Erik Juhl,
What operating system are you using. Please see the Ko: http://helpx.adobe.com/creative-cloud/kb/convert-cs6-licensed-under-ccm.html.
Kind regards
Romit Sinha
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Why my 5 Lightroom ends after entering the serial number and registration?
I had the 30 day trial of LR 5. Liked and bought the full version. Installation showed as much success on my Mac. Then, when I try to open, I get the same screen when I had the trial version that indicates "0" days left on my trial and I need license with a serial number. I enter the serial number, registration, press enter and then the program quits. Tried several times with the same result. What I am doing wrong?
Any suggestion would be appreciated.
Hello
Please follow the steps:
1. open the host file in Mac and find all the entries for Adobe, if present remove Adobe entered, save the host file. Location of the host file: go / go to the file/etc/hosts and try to activate again.
2. navigate to/Library/Application Support / Adobe and give permission to Adobe. Try to activate again. Please find the link showing how to give permissions on Mac: http://www.macinstruct.com/node/415
3 enable the root account: http://support.apple.com/kb/ht1528 and try to activate again the root. If still the same error
4 uninstall Lightroom from Applications/Utilities/Adobe Installers. Run the CC cleaning tool: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and try to activate again.
Please let us know if it worked.
Kind regards
Romit Sinha
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I have re-formatted a computer for my friend, boiught a genuine copy of windows xp pro, but when I have bin and enter the serial number on the last block of numbers it will not enter the letter "N", so I can't validate the copy I have... why?
I tested the keyboard and the letter "N" works perfectly
N is a character not allowed in the Windows product key - check the label again.
Where did you purchase this license?
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Remark Office OMR
I've been remark office omr 8.1 installed on 32-bit windows vista (intel pentium DC) for the last year laptop. Now plan to move it to a more recent hardware and the OS.
I'm trying to install Office note 8.1 on Windows 7 Home Basic 64 bit (on laptop AMD E450 DC base). But am getting this error message immediately after you enter the serial number and authentication code. I tried to install different versions of the .net Framework (from 1.1 to 4), but nothing seems to solve the problem.
I even tried to install it in mode compatibality. but no luck.
Here is the error message (between BEGIN and END lines)
-BEGIN-
An error occurred instantiating the object of authentication. Please restart your computer, and they run the Setup again.
Error number = 2147219705Error = description
------ END--------
Appreciate any help
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Just for the follow-up of this: I have sent comments, and they responded in 20 minutes with:
Please contact the Support of the note. I'm sorry that you are experiencing this error, but it seems by the error message that you install note on a Windows 7 computer. This error is caused by a Microsoft security update that was released in July 2011 for Windows 7 and caused upward to change our software. Here is access to our Download Center for you to install the version 8.4 of note. You will use your current serial number, license key and authentication code.They then provided a link to their Download Center where I could download 8.4E - mailer to * address email is removed from the privacy * and they will answer you. They have great customer service. -
Entering the serial number for Lightroom 5
I just got a new computer and I am trying to transfer lightroom on my new computer. I downloaded it but it does not give me the option to enter the serial number. In fact, it is downloaded, but when I click on the icon of the only option is to download it over and over again. Someone knows what to do?
Hi Susanp73601612,
Please use the following link to download Lightroom 5: install Photoshop Lightroom.
Click here to learn How to download, install and activate Adobe applications.
Let us know if that helps.
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I entered the serial number provided on the CS2 activation set up the link. He said that there is an error. Acrobat 7 does not work on windows 10
Hello
Yes, Acrobat 7 is not compatible with Windows 10. It may or may not work on Windows 10.
Thank you!
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I'm having a LOT of trouble to update photoshop elements 14! Help, please. I entered the serial number, but do not click NEXT!
You can use the appropriate link below for your installation files
Available downloadable Setup files:
- Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
- Acrobat: DC, XI, X | Suite X | 9,8 | 9 standard | 8 standard
- Captivate: 9 | 8 | 7 | 6 | 5.5, 5 | 1
- Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
- Contribute: CS5 | CS4, CS3 | 3,2
- FrameMaker: 12, 11, 10, 9, 8, 7.2
- Lightroom: 6.5 | 6| 5.7.1| 5 | 4 | 3
- Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
- Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac
Download and installation help links Adobe
Help download and installation to Prodesigntools links can be found on the most linked pages. They are essential; especially steps 1, 2 and 3. If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".
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Enter the serial number in Lightroom
Suddenly, LR6 stopped working and I'm not able to enter the serial number of the product, as the 'manage my account' in the Help menu is grayed out.
What should I do?
This link should help:
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Repeat the request to enter the serial number
When I click to convert a MS Word or Excel file to PDF a box appears asking you to enter the serial number of the product and register. Completing this process then leads to nothing. and then 30 seconds later asks to do it again and again, etc.
The product has been registered since 2014 - I checked this on my account. Help would be appreciated so I can recover to make conversions to PDF I could normally do in the past. I have Windows 10.
Hello
Please consult the following link once and see if that helps.
Error: "serial number is not valid for this product". Adobe Creative Suite
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Sukrit diallo
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