Entry followed FAQ

Dell sells its laptops having the possibility to follow Jack off. This means that you do not hear an audio signal via the mic or line-in jack, even though you can hear when back you the recording and record audio.

On many older models, a change in the Windows registry will allow a monitoring and allows you to hear the audio in real time. On laptops with a modern version of Windows, simply use the listen tab.

There are 7 different sets of instructions below, categorized by operating system, processor and audio drivers:

1. models with Windows XP and an Audio of Sigmatel STAC 975 x chip

2 models with Windows XP, Audio of Sigmatel STAC 92xxHD chip and a Sigmatel driver released before the 04/12/07

3. models with Windows XP, Audio of Sigmatel STAC 92xxHD chip and a Sigmatel R171789 driver

4. models with Windows Vista and Sigmatel STAC Audio chip 92xxHD
5. models with Windows XP, an IDT Audio Chip and IDT pilot R213367 (5.10.0.6159) 92HDxx
6. models with Windows XP, an IDT Audio Chip and IDT pilot R267815 (5.10.0.6274) 92HDxx

7. tab "Listen" on newer models

================================================================================

Set of instructions 1 - for models with

Windows XP and a chip Sigmatel Audio STAC97 & pilot

This first set of instructions is only for these older models with the Sigmatel STAC97xx Windows XP audio chip:

Inspiron 1100, 1150, 1200, 2200, 2600, 2650, 5100, 5150, 5160, 6000, 8500, 8600, 9100, 9200, 9300, 300 m, 500 m, 510 m, 600 m, 700 m, 710 m, XPS/XPS M170, XPS gen2 etc.

Latitude D400, D410, D500, D505, D510, D600, D610, D800, D810 etc.

Precision Mobile Workstations M20, M60, M70 or anyone with the Sigmatel STAC97xx and Windows XP chip.

[It is wise to create a system restore point before editing the registry. To create a new Restore Point go to start/Help & Support/System Restore and check "create a restore point. Even better is to save a backup copy of the registry using 'Export' usefulness.]

1. go to the start menu and click Run. Type "regedit" without the quotes, and then click OK to open the registry.

2. at the top of the list, select my computer.

3. on the Edit menu, select find.

4 type "DisableMicFromPlayback" without the quotes and click "find next."

5. turn DisableMicFromPlayback highlighted. Right-click on it and select Edit.

6. Select 01, then change to 00. Click OK.

7. Optional (but 8600 users should do this) find "EnablePoPBypass", and then set the value to 00.

8. Optional (but 600 & 6000 should do this) find "DisableMicSelect", then set the value to 00.

9. exit the registry and restart the computer.

Next, configure system mixer:

1. open the Volume control by right click on the speaker icon in the taskbar, or go to start/Control Panel / sound & Audio Devices Properties / Advanced (button).

2. under the Options menu, select Properties.

3. under "Show the following volume controls" check Microphone. Click OK.

4. a microphone control appears in the Volume control. Make sure that the mute box is disabled.

5. If your external audio source (a stereo or tv tuner etc that you have connected to the mic jack) is a way to control the volume level, put down the excessive volume of entry.

(Thanks to dilleyo of forum member who have figured this out and jk79 who later clarified and he explained to me in terms I understand.) I put in this format step by step for those of us who are not familiar with editing the registry.) It's the direct path of registry to the key:

Computer\HKEY_LOCAL_MACHINE\System\ControlSet001\Control\Class\ \0005\Settings {4D36E96C-E325-11CE-BFC1-08002BE10318}.

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Set of instructions 2 - for models with

Windows XP, Sigmatel STAC 92xxHD Audio Chip and driver of pre-12/07

All of the following instructions is only for these and similar models with the Sigmatel 92xxHD audio chip running Windows XP and using a Sigmatel XP driver that was released prior to 12/04/07:

Inspiron B120, B130/1300, 6400/E1505, E1705/9400, E1405 / 640 m, XPS M140 / 630 m, 1420, 1520, 1720

System D420, D520, Latitude D620, D820, etc. and others with Sigmatel 92xx HD and Windows XP chip. These instructions will not work with most of the models that have been published in 2008 and after, including the Latitude 6400 and 6500 and Studio models.

[It is wise to create a system restore point before editing the registry. To create a new Restore Point go to start/Help & Support/System Restore and check "create a restore point. Even better is to save a backup copy of the registry using 'Export' usefulness.]

1. go to the start menu and click Run. Type "regedit" without the quotes, and then click OK to open the registry.

2. at the top of the list, select my computer.

3. on the Edit menu, select find.

4. Type "EnableInputMonitor" without the quotes, and then click "find next."

5. turn the EnableInputMonitor highlighted. Right-click on it and select Edit.

6. Select 00 then change to 01. Click OK.

7. repeat "find next" (F3) several more times and keep changing the values until the "EnableInputMonitor" to come to the 01 are the correct value.

8. find a key named "EnableIntSpkrMute" and change its value from 01 to 00.

9. exit the registry and restart the computer.

Next, configure system mixer:

1. open the Volume control by right click on the speaker icon in the taskbar, or go to start/Control Panel / sound & Audio Devices Properties / Advanced (button).

2. under the Options menu, select Properties.

3. under "Show the following volume controls" check the input monitor. Click OK.

4. make sure that the mute box is disabled. Unfortunately, the cursor froze in place and will not control the output volume.

(Thanks to forum member emann15 and The Flea doing to understand this. I put in this format step by step for those of us who are not familiar with editing the registry). It's the direct path of registry to the key:

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\ \0005\Settings\filter\Rear {4D36E96C-E325-11CE-BFC1-08002BE10318}

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====================================================================================

Instruction Set 3 - for models with

Windows XP and R171789 driver Sigmatel STAC 92xxHD Audio Chip

04/12/07, Dell has released a driver Sigmatel XP featuring 'stereo mix', R171789 (5.10.0.5515, A11). The following models can use this driver, and in most cases have probably installed, because it is the current driver:

Inspiron: 1501, 640 m / E1405, 9400/E1705, 1420, 1520, 1720, 1721, B120, 1300/B130, 6400/E1505
Latitudes: XT, 120, 131, D420, D430, D520, D530, D531, D620. 630C, D631, D820, D830, D630
Details: M65, M90 M2300, M4300 M6300
Vostro: 1000, 1400, 1500, 1700
XPS: M1730, M1210, M1330, M1710
XPS/Inspiron M140 / 630 m

It was reported that it also works on an Inspiron 1525 with a Sigmatel R180044 driver.

[It is wise to create a system restore point before editing the registry. To create a new Restore Point go to start/Help & Support/System Restore and check "create a restore point. Even better is to save a backup copy of the registry using 'Export' usefulness.]

1. go to the start menu and click Run. Type "regedit" without the quotes, and then click OK to open the registry.

2. at the top of the list, select my computer.

3. on the Edit menu, select find.

4. Type "EnableInputMonitor" without the quotes, and then click "find next."

5. turn the EnableInputMonitor highlighted. Right-click on it and select Edit.

6. Select 00 then change to 01. Click OK.

7. repeat "find next" (F3) several more times and keep changing the values until the "EnableInputMonitor" to come to the 01 are the correct value.

8. find a key named "EnableIntSpkrMute" and change its value from 01 to 00.

9 find a key named "DigitalInputMonitor" and change its value to 00.

10. find a key named "RecMonitorMute" and change its value to 00.

11 exit the registry and restart the computer.

Next, configure system mixer:

1. open the Volume control by right click on the speaker icon in the taskbar, or go to start/Control Panel / sound & Audio Devices Properties / Advanced (button).

2. under the Options menu, select Properties.

3. under "Show the following volume controls" check the input monitor. Click OK.

4. make sure that the mute box is disabled. Unfortunately, the cursor froze in place and will not control the output volume.

(Thanks to the Member from the Michael_J forum who posted this edition on 11-09-08).

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==================================================================================

Set of 4 instructions - for models with

Windows Vista & Sigmatel STAC Audio chip 92xxHD

This set of instructions is only for the models with the audio chip to Sigmatel 92xxHD running Vista (see above for partial list of models with chips 92xx). Not for models with Realtek or most of the IDT audio chips. These instructions are known to work with:

Inspiron: 6400/E1505, E1705/9400 and 1525.

(Also would work on Inspiron 1318 with 9228 Sigmatel audio chip and an IDT driver.)

XPS: M1530

SigmaTel Vista drivers: the instructions will work on most models that use a pre-2008 Sigmatel driver and also these new drivers:

R171786 (6.10.0.5614, A03)

R171788 (6.10.0.5614 A09)

R190517 (v6.10.0.5866)

R218148 (6.10.0.5866, A03)

[It is wise to create a system restore point before editing the registry. To create a new Restore Point go to start/Help & Support/System Restore and check "create a restore point. Even better is to save a backup copy of the registry using 'Export' usefulness.]

1. go to the start menu and click Run.

2. Type "regedit" without the quotes, and click OK to open the registry.

3. using the + signs in the left pane, browse through the registry, in order to get to this place:

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\ \0000\Settings\filter\SpeakerHp {4D36E96C-E325-11CE-BFC1-08002BE10318}

[Exception: an Inspiron 1525 should navigate to... \0007\Settings\filter\SpeakerHp]

4. click on the key SpeakerHP to select. (Some systems seem to miss this key. In this case that 'Settings'.)

5. in the right pane, right-click and select new > binary value.

6. Type "EnableInputMonitor" without the quotes and press ENTER.

7. right-click the new name, and then select 'change '.

8. in the "Value data" box, adds the 0000 existing to make 0000-01-01, and then click OK.

9. exit the registry and restart the computer.

10. after reboot, activate the monitor to enter the Audio properties.

(Right click on your speaker in tray program. Click playback devices. Right click on speakers/headphones, and then click Properties. Click the levels tab. Now, you will see a box saying monitor entry. Click on the image of the speaker to reactivate it.)

(Thanks to forum member ethan_hines, fuzzy34, Chief moore and feathead to understand this. Thanks to Bob_Ebz and dgkpcon for additional information.)
 
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======================================================================================

Set statement 5 - for models with Windows XP AND

IDT 92HDxx Driver R213367 (5.10.0.6159)

These instructions are known to work with the Precision Mobile WorkStation M6400 with XP Pro SP3. They might also work with:

Latitudes: E4200, E4300, E5400, E5500, E6400, E6400 ATG, E6500, XT2, Z600

Dell Precision Mobile WorkStations: M2400, M4400

[It is wise to create a system restore point before editing the registry. To create a new Restore Point go to start/Help & Support/System Restore and check "create a restore point. Even better is to save a backup copy of the registry using 'Export' usefulness.]

1. go to the start menu and click Run.

2. Type "regedit" without the quotes, and click OK to open the registry.

3. using the + signs in the left pane, browse through the registry, in order to get to this place:

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\ \0005\Settings\filter\rear {4D36E96C-E325-11CE-BFC1-08002BE10318}

4. find a key named "EnableIntSpkrMute" and change its value from 01 to 00.

5. find a key named "RecMonitorMute" and change its value to 00.

6. for each of these values, use the F3 key to search instances more of them.

7. click on the button "back" to select.

8. in the right pane, right-click and select new > binary value.

9. Type "DigitalInputMonitor" without the quotes and press ENTER.

10. right click on the new name, and then select 'change '.

11. in the "Value data" box, 01, the value, and then click OK.

12. exit the registry and restart the computer.

Thank you chikinz for forum member to find this and the provision of these instructions. Chikinz also made further changes in the folder "backward" which he is unsure of importance but could be a good idea to try:

DisableLineInFromRender changed to 00

DisableMicInFromRender changed to 00

EnableInputMonitor changed to 01

For each of these values, he used F3 to search for more.

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====================================================================================
Instruction set 6 - for models with Windows XP AND

IDT 92HDxx Driver R267815 (5.10.0.6274, A11)

These instructions are known to work with the Latitude E6410 with XP. They might also work with:

Latitudes: E4200, E4300, E4310, E5400, E5410, E5500, E5510, E6400, E6400 ATG, E6400 XFR, E6410, E6410 ATG, E6500, E6510 XT2, XT2_XFR, Z600

Dell Precision Mobile WorkStations: M4500

[It is wise to create a system restore point before editing the registry. To create a new Restore Point go to start/Help & Support/System Restore and check "create a restore point. Even better is to save a backup copy of the registry using 'Export' usefulness.]

1. go to the start menu and click Run.

2. Type "regedit" without the quotes, and click OK to open the registry.

3. using the + signs in the left pane, browse through the registry, in order to get to this place:

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\ \0024\Settings\filter\rear {4D36E96C-E325-11CE-BFC1-08002BE10318}

4. find a key named "EnableIntSpkrMute" and change its value from 01 to 00.

5. click on the button "back" to select.

6. in the right pane, right-click and select new > binary value.

7. Type "DigitalInputMonitor" without the quotes and press ENTER.

8. right click on the new name, and then select 'change '.

9. in the "Value data" box, 01, the value, and then click OK.

10. exit the registry and restart the computer.

Forum member szabozo figured this out and shared these instructions.
Note: szabozo tried with the new driver IDT R267823 (5.10.0.6281, A12), but it doesn't work with this driver.

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Instruction Set 7 - Use the "Listen" tab in Windows 7 and 8

Modern Windows operating systems have an integrated monitoring device and may not have the registry changes that are described above.

Locate the audio (speaker) icon next to the clock in the taskbar.

Right-click on the icon and then left-click on "recording devices".

The recording of the sound Properties tab opens. Select your device in the list and then click "Properties".

The next screen has several tabs at the top. Click the "Listen" tab put a check mark next to 'Listen to this device.

Being of other settings you want and click 'Apply', then 'OK '.

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Published 11/27/2007

Published on 19/01/2009

Published on 07/02/2009

Published on 07/08/2009

Published on 16/02/2010

Published on 19/07/2010

Published on 15/08/2010

Published on 17/03/2014

Please do not answer in this thread that is a FAQ.

I haveyou have comments or questions, please start a new thread and f.

Thanks, I appreciate it.

Tags: Dell Laptop

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    Also the following FAQ may be useful:

    Fresh paint FAQ
    http://answers.Microsoft.com/en-us/Windows/Forum/windows_8-Winapps/fresh-paint-FAQ/552a7366-fbd2-4b19-a4b8-4021453a4835

  • Windows XP cannot see that the internet can only see LAN

    We have a small network in my house. My router was set to WEP security (I know its too old, but my windows xp laptop computer does not work with WPA or newer). And I also added mac filtering for more security addresses. This network has worked well for 2 years.

    Meanwhile in a cell phone (that has windows XP sp3) so its wireless network broke, and we couldn't get living, then we just plugged on the router via a cable.

    Recently I had to reset my router because I forgot a password and I could add anything to the mac filter list.

    After that, I put at 'the original' for example WEP + mac filtering (only the passwords have been changed).

    Now everything is working fine, 2 laptops (both Windows 7 a), 2 readers, network all our phones smart etc can connect again, the only laptop (with Windows XP) problem.

    The XP laptop can see LAN (two disks) and router only (ping works), but in any browser (firefox, chrome, iexplorer) give me a Web site cannot loaded in the background: error 105, Err_name_not_resolved.

    I tried names ping (google.com) and different ip addresses (for example my ISP dns server address) but I get no answer 100% packet loss. I tried a lot of things that they did not help

    (1) has tried to change my XP for some fix + fix dns ip (I found these adressis in my router configuration/network configuration)
    (2) then I put back to dynamic ip once again in the line of cmd ipconfig release, ipconfig/reset, etc., I checked all addresses was going well everywhere (I mean gateway, DHCP server, dns server, looked well with dynamic ip too)

    (3) then I found similar position
    http://answers.Microsoft.com/en-us/Windows/Forum/windows_xp-Networking/cannot-ping-outside-my-local-network/de73a1f9-ef4b-E011-8dfc-68b599b31bf5
    so I tried also what is in the post
    "netsh winsock reset" "netsh int ip reset" then "ipconfig/flushdns" then restart computer

    Nothing helped so I registered here, maybe I answer.

    you might need this information:

    the laptop has Windows XP service pack 3 language _german_
    Cisco EPC2425 router is
    The two networks wdstorage discs + mybookworld... I think they are the two Western Digital stuff. I'm not sure, I can look after if its important (I don't think)
    So, I got two disks still attached. (so 3 connection of the UTP in the router is used, two for disks for the windows XP laptop)

    If something is not clear, ask me please


    Thank you for your answer
    Robert

    Hi Robert,.

    Thank you for updating us the status of the case.

    I suggest that temporarily disable you the firewall.

    I recommend you to test name resolution

    A DNS server provides host name resolution. If you cannot connect to a server on the Internet by using its FQDN, there could be a problem with the DNS configuration of your dial-up connection to your ISP or DNS server of your ISP.

    To determine if there is a problem with the DNS configuration of your dial-up to your ISP connection, follow these steps:

    a. at a command prompt, type ipconfig/all, and then press ENTER to display the IP address of your DNS server. If the IP address of your DNS server does not appear, contact your ISP for the IP address of your DNS server.

    (b) to verify that your computer can communicate with your DNS server, ping IP address of your DNS server. The response looks like this:

    Rattling #. ###. ###. # with 32 bytes of data:

    Response to #. ###. ###. #: bytes = 32 time = 77ms TTL = 28
    Response to #. ###. ###. #: bytes = 32 time = 80ms TTL = 28
    Response to #. ###. ###. #: bytes = 32 time = 78ms TTL = 28
    Response to #. ###. ###. #: bytes = 32 time = 79ms TTL = 28

    The series of digital signs (#. #. #. #) represents the IP address of the DNS server.

    If you can't ping the IP address of the DNS server successfully, contact your ISP to verify that you are using the IP address and the DNS server is working properly.
     
    When you have verified the correct IP address of your DNS server, update the settings of your connection to your ISP's dial-up TCP/IP. To change or add a valid IP address for your DNS server for a dial-up Networking phonebook entry, follow these steps:

    a. in Control Panel, double-click network connections.

    b. right click on your Internet connection, click Properties and then click the network tab.

    c. click the Internet Protocol adapter, and then click Properties.

    d. click use the following DNS server address, and then type the correct IP address in the preferred DNS server box.

    e. click OK, and then click OK again.

    If you need Windows guru, do not hesitate to post your questions and we will be happy to help you.

  • Installation of KB2686509 and get the error 0xF0F4 (WinXP SP3 integrated)

    I have a number of point of sales systems that we are trying to get updated, and while any other update installed correctly, this last updated simply won't be installed.

    -FaultyKeyboard.log file is generated and consists of a single entry: kbd106.dll.  This dll does not exist anywhere on the devices in question.  In addition, there is no entry in hklm\System\CurrentControlSet\Control\Keyboard Layouts\ to this .dll.  The only entry in the registry that I can find about this file is in hklm\System\CurrentControlSet\Control\Terminal Server\KeyboardsType Mapping\JPN\, and removing the entry, followed by resetting clearly isn't the issue.  To be clear: the test at this stage machine doesn't have the .dll file or all the registry entries that apply and it continues to generate the FaultyKeyboard.log file.

    -Downloaded and run the Fixit50882 to see if he can do something more than what I did manually. It returns a message that "this Microsoft Fix it does not apply to your operating system or version of the application.  A not uncommon issue given that as long as they are XP machines in almost every way, they embedded XP.

    -J' manually checked that there are no results for map IgnoreRemoteKeyboardLayout and ScanCode anywhere in the registry.

    -Here is an excerpt of the file kb2686509.log for the last attempt to install:

    0.062: ================================================================================
    0.062: 10:04:45.750 14/01/2015 (local)
    0.062: C:\WINDOWS\SoftwareDistribution\Download\28732624e5a40302f9eea333a7a9228d\update\update.exe (version 6.3.13.0)
    0.078: DoInstallation: GetProcAddress (InitializeCustomizationDLL) returned: 0x7f
    0.078: impossible to activate SE_SHUTDOWN_PRIVILEGE
    0.078: hotfix started with following command line: - q - z - er /ParentInfo:a252d3412b1187499cbd24968cdae6a3
    0.078: in function GetReleaseSet, line 1211, RegOpenKeyEx failed with error 0x2
    0.078: in function GetReleaseSet, line 1240, RegOpenKeyEx failed with error 0x2
    0,265: return the value of IsMachineSafe = 0
    0,265: IsMachineSafe return 441092
    0,265: condition in Prereq.IsMachineSafe.Section failed with the fist
    0,265: Check condition for 1 line of prerequisite returned FALSE
    0,281: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
    0,281: KB2686509 Setup has encountered an error: Setup cannot continue because one or more prerequisites required for the installation of KB2686509 failed. For more details, check the c:\windows\KB2686509.log log file
    0,281: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
    0,281: Setup cannot continue because one or more prerequisites required for the installation of KB2686509 failed. For more details, check the c:\windows\KB2686509.log log file
    0,281: Update.exe extended error code = 0xf0f4

    -Regarding changes to systems, they are few. Previously, they had been in a subnet isolated, unable to be routed.  With the evolution of the security standards, we had to set them up so that they could be updated.  It necessary to change the subnet to be routable, but with a firewall very limited for the subnet, configure a WSUS server for updates for devices, change the levels of NTLM authentication, installation of the SP3 for devices that were missing, install Windows Update Client v3, import of configuration of WSUS in the registry database (as they are not on the field) and install Bit9 agent in the single mode of visibility.  WSUS shows that 220 updates have been installed, 3 have not been installed and 1 failure (2686509).

    -The devices in question are touchscreen point of sale devices and don't have connected keyboards (but have USB available).

    I managed to track down a copy of the kbd106.dll file and copy it in the %SystemRoot%\System32 folder, which seems to have allowed the update complete at last.  The challenge was to find a good copy of the file in question.

  • Cannot acquire IP address, or to renew or repair... How to fix this?

    I'm trying to help my friend to get his work computer. For some reason, it cannot acquire an address of network on a wired or Wi - Fi. The strangest thing about all this is that I am able to connect to my wireless network but it says that I have little or no connectivity. Just for the heck of it, I was able to connect to my router (IP: 192.168.0.1) and has been invited for a connection.

    My IP address when connected to wifi is 0.0.0.0 and my subnet mask is 0.0.0.0... everything else has no value.

    One strange thing I noticed right away, is that when I run 'ipconfig' the 'the connection-specific DNS suffix"has been set to"aDomainName.net"which has the same area as his previous ISP name. I removed that there is NO suffix more. That has not changed a thing. So here's what I've tried:

    • The TCP/IP value to set a static IP address and even separate servers DNS (OpenDNS).
    • Repair the connection.
    • Remove winsock and winsock2 registry, and then restart. Hoping that windows would create new and solve the problem.
    • Any registry winsock and winsock2 starting from the backups that I did.
    • Tried flushing DNS with: "ipconfig/flushdns" and running "ipconfig / renew" I got the following error message:

    "No operation can be performed on the connection to the LAN, so it has its media disconnected

    An error occurred while renewing interface wireless network connection: the RPC server is unavailable. »

    • Before and after removing the winsock from registry, I also tried running: "netsh int ip reset resetlog.txt" and received the following error:

    "The procedure entry point MigraeWinsockConfiguration cannot be locatred in MSWSOCK.dll dynamic link library."

    Can someone help me?

    A few comments (which can not solve your problem, but it's late)

    1. the "Teredo Tunneling Pseudo-Interface" part of IPv6 (the new version of the TCP/IP Protocol).  It is almost never necessary in personal computers, especially the XP computers.  (BTW, what version of XP is installed, including service pack?)

    • Open network connections (start > run > ncpa.cpl > OK)
    • Right-click on the icon for your network adapter (you should do this on the connection to the LAN (wired) and the wireless adapter) and select Properties.
    • On the general tab, look in the list of "this connection uses the following items.
    • Most Windows XP-based computers must have a maximum of 4 following
      • Client for Microsoft networks
      • QoS Packet Scheduler
      • File and Printer Sharing for Microsoft networks
      • Internet (TCP/IP) Protocol
    • If you see an item for IPv6, select it and click the uninstall
    • OK your way out

    2. I'm a little skeptical about this KB article.  The registry key to designate "CurrentControlSet" instead of "ControlSet001", I would have expected

    Any, however.  Use the Services applet to confirm the appropriate dependency:

    • Click Start > run > services.msc > OK
    • DHCP client scroll down and double-click
    • Click the Dependencies tab and wait that it is filled.  It should show
      • SFM network support environment
      • NetBT
      • TCP/IP protocol driver

        If you expand (by clicking on the +), TCP/IP protocol driver will be also under NetBT and IPSEC driver will be under (two places) TCP/IP protocol driver

    Assuming that everything is there (and it probably is), the next thing to check is if all these "Addictions" are running.

    • Open a command prompt window (start > run > cmd > OK)
    • Type of entry following, pressing after each line

      SC query afd
      SC query netbt
      SC query tcpip
      SC query ipsec

    You should get the following result which shows the State of all 4 as 'operational '.

    C:\>SC request afd

    Service_Name: afd
    TYPE: 1 KERNEL_DRIVER
    STATE: 4 RUNNING
    (STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
    WIN32_EXIT_CODE: 0 (0X0)
    SERVICE_EXIT_CODE: 0 (0X0)
    CHECKPOINT: 0X0
    WAIT_HINT: 0X0

    C:\>SC query netbt

    Service_Name: netbt
    TYPE: 1 KERNEL_DRIVER
    STATE: 4 RUNNING
    (STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
    WIN32_EXIT_CODE: 0 (0X0)
    SERVICE_EXIT_CODE: 0 (0X0)
    CHECKPOINT: 0X0
    WAIT_HINT: 0X0

    C:\>SC query tcpip

    Service_Name: tcpip
    TYPE: 1 KERNEL_DRIVER
    STATE: 4 RUNNING
    (STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
    WIN32_EXIT_CODE: 0 (0X0)
    SERVICE_EXIT_CODE: 0 (0X0)
    CHECKPOINT: 0X0
    WAIT_HINT: 0X0

    C:\>SC request ipsec

    Service_Name: ipsec
    TYPE: 1 KERNEL_DRIVER
    STATE: 4 RUNNING
    (STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
    WIN32_EXIT_CODE: 0 (0X0)
    SERVICE_EXIT_CODE: 0 (0X0)
    CHECKPOINT: 0X0
    WAIT_HINT: 0X0

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