Envy 15: 2nd display Envy 15

Hey! I was not able to connect to a secondary display since the upgrade to Windows 10. I've updated all the drivers still can't seem to find the problem. Also my brightness adjustment doesn't work anymore (the physical button control or the one on the taskbar). Here are my system specs:

HP ENVY 15 Notebook PC

Serial number: [personal information]

Intel Core i7-4510U CPU @ 2.00GHz

Intel HD and NVIDIA GeForce840M graphics card

Hi @est247,

Thank you for your response.

Here is a link that may help.

HP Notebook PC - connection of a monitor, projector or TV (Windows, 10, 8)

Have you tried installing the driver in compatibility mode?

When you run the HP Support Assistant as previously suggested he found nothing?

What was the result when you ran the Windows troubleshooting tool?

Have you tried using another HDMI cable?

If nothing has helped, please contact HP support for help. With your permission, they can access your system remotely to help alleviate the difficulties.

You might also consider contacting Microsoft as they offer support for Windows 10.

Microsoft Corporation / Customer Service

1-800-642-7676

Microsoft Support contact us

Please keep me updated on your progress.

Thank you for your participation in the Forums of HP! We want to help you as well as others who may encounter a similar problem. "Think about scoring the post that solves your problem as" ","accept as Solution " to help other members of the community! To say thanks for the help, please click "Thumbs Up icon" below.

Tags: Notebooks

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