Satellite C screen goes blank and only the visible mouse pointer

Hello

My laptop Windows 8 is a couple of months

Today, when I try to start it shows the splash screen and then the screen turns black with only the pointer of the mouse showing.

I can move the pointer on the screen, but windows does not load.

What happens if you go to the BIOS by pressing F2 while turning on the laptop?
You see the BIOS screen and all the BIOS settings?
Could connect you external monitor to the laptop just to check the 2nd display?

In which case it's just a software related issue, you should be possible to repair the system using the Toshiba HDD recovery or the Toshiba recovery disc.
Have you checked one of the procedures mentioned?

The comments appreciated.

Tags: Toshiba

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