Satellite C screen goes blank and only the visible mouse pointer
Hello
My laptop Windows 8 is a couple of months
Today, when I try to start it shows the splash screen and then the screen turns black with only the pointer of the mouse showing.
I can move the pointer on the screen, but windows does not load.
What happens if you go to the BIOS by pressing F2 while turning on the laptop?
You see the BIOS screen and all the BIOS settings?
Could connect you external monitor to the laptop just to check the 2nd display?
In which case it's just a software related issue, you should be possible to repair the system using the Toshiba HDD recovery or the Toshiba recovery disc.
Have you checked one of the procedures mentioned?
The comments appreciated.
Tags: Toshiba
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Hello..
IM sharir of Malaysia...
I am currently running windows vista Home premium sp2... with processor Intel (r) Core (TM) 2 Duo CPU P7450 @2. 13 GHz... 4.00 GB of RAM... my system is 32 bit OS type...
My problem is when im turn on my computer laptop everything seems fine but the problem is that after I log on my screen vacuum become and only my cursor appear... after 1 minute of waiting my windows reappear as usual... only this problem occurs whenever I connect... so what should I do... ?
In addition, I have scan my computer with Kaspersky Internet Security 2011...
Hello aqua9teen1,
Go to control panel, click Action Center. See if there are errors listed there. You may need to expand to see all questions.
Then I'd suggest that you update your video drivers. If you have a computer that you purchased in a retail store, then you can go to the computer manufacturer and see if they have updated drivers. Or you can also go to the manufacturer of the adapter driver updates and videos.
Please answer back with an update.
Sincerely,
Marilyn
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think -
Screen goes black and only the mouse pointer visible to the windows xp screen
My computer has used to work without problems. Now, when I start it upward, to the Windows XP start screen, the screen turns off and all that is visible is the mouse pointer. I tried to start safe mode, and it does give me even the option - not even if I press F8 at startup upward. What is the problem with my computer and what can do?
Thanks for your answers, Dena and Jojih.
The screen went black and all I could see was the mouse pointer. There is no ameioration or changes on the hardware of all kinds. I wonder if one of my employees has a virus on the computer. I could not do in safe mode, even if I tried to press F8. If I put in the Windows XP CD, the screen would go black after that he loaded the system files, just like at the start of Windows XP. So I used Acronis PC Backup and Recovery and make a recovery disc and used to reformat the hard drive and then I reinstalled Windows XP. Everything has been great to work for.
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Satellite A200 - Vista does not and only the mouse works
I have problem with Windows Vista SP1 on A200 (PSAE6E).
After the recovery of the DVD attached to computer system Vista laptop and running other programs sometimes not respond. Hard drive also stop working. One job of the mouse and the cursor moves on the screen, nothing else. ALT + CTRL + delete not work too only solution is hard power off by pressing and hold the switch.
Before recovering the system everything works fine. I noticed this Vista product key does not match that of the sticker. I have not changed key and no one else do not have access to my laptop, hard drive that is encrypted by TruceCryp.
There is no viruses or Trojans in the system (verified by Avira free antivirus and HijackThis), all updates are installed, only one material error with I noticed his first bad block on the hard disk.Hello!
Have you tried an external keyboard on the laptop? Maybe the internal keyboard is not working properly and so you can not use CTRL + ALT + DELETE.
The laptop is not completely freeze because you can move the cursor.
In addition, what programs have you installed on your laptop? Maybe these software applications cause this problem.Furthermore, you reinstall Vista using the Toshiba Recovery disk or the disk of Microsoft? Because you have questions about the product key on the underside of the laptop and this key belongs to the preinstalled version of Vista. It's an OEM key and you can't use it with a disc of Microsoft.
> only material error with I noticed his first bad block on the hard disk.
I think you should swap the HARD drive as soon as possible. Back up your data immediately.
And this is perhaps the reason for the problem... Who knows? :|Good bye
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Using Win 7 Home 64 bit:
After the connection, I get "Windows Explorer has stopped working" its InPageError says in details
Auto check solution online does not come to the top with a solution
the screen is black nothing happens.I opened in safe mode, same problem.
the only thing I can do is ctrl/alt/del and open Task Manager. When I tried to open the new task... Task Manager stopped working
Request of guid, how to solve this problem. The problem started last night.
The laptop is Lenovo G550
Operating system: Win 7 64-bit service pack 1 - home editionI can email a screenshot is necessary for the InPageError
Error state code: c0000185
Type of media loopholes: 00000003
OS Version:6.1.7601.2.1.0.768.3
Locale ID: 1033
More information 1:c785
More information 2:c785ae48d9bd3e84e80fe64557c132ac
Information additional 03:58 d 5
More information 4:58d5c6fbf156506f476a5bd1fc86cfbfHello
This problem may be due to one of the following problems:
- You are using an outdated or corrupted video driver
- System files on your PC can be damaged or do not correspond with other files
- You may have an infection of viruses or malware on your PC
- Some applications or services that are running on your computer may be responsible for Windows Explorer to stop working
Try the following steps:
Method 1:
Try the steps of error: Windows Explorer has stopped working
Note: the data files that are infected must be cleaned only by removing the file completely, which means there is a risk of data loss.
Important: the data available on bad sectors may be lost when chkdsk attempts to repair your hard drive.
Note:
Ignore them perform a upgrade in Place the link above.
Also ignore the safe mode and clean boot.
Method 2:
We will try to start the computer in mode low resolution and check the status of the issue.
Low resolution starts Windows using your current video driver, and using the parameters of frequency low resolution and refresh. You can use this mode to reset your display settings.
Refer to the section:
Turn on the video resolution (640 × 480)
You can also check: why is my screen black when I start Windows 7?
Registry warning: the following steps include changing the system registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article:
Backup and restore
http://Windows.Microsoft.com/en-us/Windows7/products/features/backup-and-restore
It will be useful.
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Satellite U400 - screen is blank and gives a beep
Hello
I tried to turn on my laptop and the screen is just blank, battery is fine all LEDs light up but it does not start. It beeps every 2-4 minutes.
Some can help or advise please
Hey,.
Generally these codes beeps mean that a hardware malfunction has been detected if you changed something on the hardware configuration?
If you have installed both memory modules, you must test it with the single module only. Sometimes it happens that the RAM modules are faulty then try it with a module only. Maybe it helps :)
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Idle screen goes blank and unable to wake up
when im playing music I usually put my screensaver for about 15 minutes. It works great when I use it for windows or my images, but recently on a screen saver program I bought online which worked well for a while, then that seems to me now have problems.it starts well on command but in about 15 minutes my computer enters an empty state without displaying anything and my music stops playing then I touch any key and it goes upwards, so what do you think could be my problem?
Thanks, Mcpseudo
Hello Mcpseudo,
Your computer may go into a hibernation or a "standby". Below, I've added a link which I hope will help you. Please let us know status.
Sleep and extended:
Thank you
James
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(Dell LCD) screen goes blank when I connect. Requires power to the power on and off screen, at least 15 to 20 times before picture stays on. Any suggestions? No to the problem site so don't have the model numbers. Dell computer and about 8 years.
Looks like your monitor is having problems sync-ing for the resolution settings that you have defined for your monitor. When you get your screen is displayed, right-click on an empty area of your desktop-> properties-> (tab) settings.
Then, in the 'Screen Resolution' area, try to move the cursor to the end of 'Less' and click 'apply '. It will then try to change to this new resolution. If your screen is empty for now, just wait about 30 seconds and it will return to the previous resolution (which can mean that you need to power cycle your monitor you have done to get it back)-otherwise accept the settings if your display looks OK. Try to find a solution that works with your monitor. It is also possible that your monitor is going bad.
HTH,
JW
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My screen goes black and the start menu does not load after start up logo and the only thing on the screen I see is my mouse pointer
Hello
You can access Mode safe? Repeatedly press F8 as you start? If yes you can try Control Panel - device
Manager - graphics card - Double click on - driver tab - click on UPDATE driver - then right click
on devices and UNINSTALL - REBOOT.Another method to try to get to the desktop (try in normal Windows Mode without failure)
CTRL + ALT + DELETE and on the tab process EXPLORER.exe and COMPLETE the PROCESS on this subject - then
on the Applications tab - lower right - new task - type in EXPLORER.exe. Safe mode is reached
by tapping F8 as you start several times.First check this thread in case it is simple and if not to come back to this thread.
http://social.answers.Microsoft.com/forums/en-us/vistaprograms/thread/50247d5e-0ae0-446c-A1bd-11287fd1478a
Black screen problems are extremely difficult to repair and all patch is usually on a base hit or miss.
That there is no information on a black screen as it is on a blue screen just adds to the
Difficulty. Often using a restore point or Startup Repair will have no effect. You can try a
Google to see the proposed repairs, whom some have worked however these cover a wide
field efforts.Here's a video of one of them.
http://www.Google.com/search?hl=en&q=black+screen+of+death+Vista&btnG=search&AQ=f&OQ=&AQI=G1
Here's another fix
http://blogs.PCMag.com/SecurityWatch/2008/12/the_mysterious_black_screen_of.phpYou have a Vista disk? You can try restoring the system to it. If you do not have your system disks
manufacturer will sell them at low prices. Or try in safe mode if you can get there.How to make a Vista system restore
http://www.Vistax64.com/tutorials/76905-System-Restore-how.htmlYou can create a recovery disc or use someone even version (to do the system restore there only to)
being bootable).How to create a Vista recovery disk
http://www.Vistax64.com/tutorials/141820-create-recovery-disc.html------------------------------------------------
These require the correct Vista discs since you can not start safe mode.
Try the Startup Repair tool-
This tells you how to access the System Recovery Options and/or with a Vista disk
http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspxTry recovery options Startup Repair
How to do a startup repair
http://www.Vistax64.com/tutorials/91467-startup-repair.html-----------------------------------------------
Here are a few Google searches where many have found different solutions:
Vista black screen - check that a 1st
http://www.Google.com/search?hl=en&source=HP&q=Vista+black+screen&AQ=f&OQ=&AQI=G10Vista black screen Solution
http://www.Google.com/search?hl=en&q=Vista+black+screen+solution&AQ=f&OQ=&AQIVista black screen Fix
http://www.Google.com/search?hl=en&q=Vista+black+screen+fix&AQ=f&OQ=&AQI-----------------------------------------------
If necessary and you can access all ordinary Windows.
You can try an In-Place Upgrade (hopefully save programs and data) or a repair installation (if all goes well
saves the data, and you need to reinstall the programs). Be sure to do a good backup or three.You can use another DVD that are not protected but you will need to copy you have the product key.
On-site upgrade
http://vistasupport.MVPs.org/repair_a_vista_installation_using_the_upgrade_option_of_the_vista_dvd.htmIf nothing works, you can make a repair facility that must save the data but you will need to
Reinstall the programs. This also requires correct Vista disks especially for OEM versions. You will be
need to know your product Code.This tells you how to access the System Recovery Options and/or a Vista DVD
http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspxHow to perform a repair for Vista Installation
http://www.Vistax64.com/tutorials/88236-repair-install-Vista.html---------------------------------------------------------------------------
Another method that works sometimes: at the command prompt, type of Vista startup disk:
(type in a single line or copy / paste a line at a time and then press enter - type no parenthesis)
or "BOLD")c:
cd\
CD c:\Windows\System32\winevt (there is a space between cd and C :)
Ren LogsOLD Logs (there are spaces between ren and newspapers and Logsold)RESTART Windows
I hope this helps.
I hope this helps.
Rob - bicycle - Mark Twain said it is good. -
Screen goes black and white after the computer starts.
Original title: after starting Windows 7 everything is OK for a minute, then suddemly the screen is white and white and I Pascal t do anything or get into programs.
After the start of Windows 7, everything is OK for a minute or two, then all of a sudden the screen goes white and blank and I can't move forward. If I disconnect and try again. Don't get into F8 either.
Hi Eunice,
Pilots, conflicts with other programs, malicious software and memory can cause starting problems.
1. did you of recent changes on the computer before this problem?
2. What is the brand and model of the computer?
Method 1:
We will first of all disconnect all external devices except the keyboard and mouse, if necessary and see if the problem is resolved.Method 2:
If the problem persists, you can start the computer to the last good known Configuration and check if that helps.Using the last good known Configuration
http://Windows.Microsoft.com/en-us/Windows7/using-last-Knofwn-good-configurationMethod 3
If the problem persists, I suggest to perform a startup repair and check if that helps.Startup Repair: frequently asked questions
http://Windows.Microsoft.com/en-us/Windows7/Startup-Repair-frequently-asked-questionsHope this information helps. Answer the post with an up-to-date issue report to help you further.
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Portege M400 is frozen, screen goes black and the fan speed increases when moved
Can someone help me please?
I recently received the Portege M400 from a friend 4 days ago and reformatted for Windows XP Tablet Edition.
Everything's fine until I wanted to move the laptop to my coffee table, but as soon as I move the laptop it freezes, the screen goes black and the fan speed increases dramatically.
So far I have had no success in the resolution of this problem and I really appreciated, is that someone could help me!Have you installed the OS using a Toshiba recovery media or you have installed the version of the OS?
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Whenever I try to play True Crime New york city for windows XP it is closes its doors after the theatrics start and gives me an error saying the file d3d9.dll has stopped working or the screen goes black and then then I know you left the game back and I'm at my desk again.
Hello Respect137, welcome.
It would appear that running DirectX files installed on your system were corrupt. This gives a test:2 follow the instructions which is there to install the package to update DirectX3. Once installed, restart your computer and try to run the gameLet us know if this helps,Thank you!Ryan Thieman
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think. -
have a screen saver password photos. As he passes, the screen goes black and stays black. What can I do?
have a screen saver password photos. As he passes, the screen goes black and stays black. What can I do?
===============================
I don't know what is causing this problem but would be
suspicious, it is related to a corrupted or obsolete
video driver.Might be interesting to try to reduce your graphics
Hardware acceleration instructions
in the following article.How to put in back of graphics hardware acceleration
http://www.pptfaq.com/FAQ00129_How_to_set_graphics_hardware_acceleration_back.htm
(scroll down to: "If you are using Windows 2000 or XP")If they improve the question, you should look for the
site Web of MFG. your video card
a updated driver Win XP compatible video. Or...
If your computer is a laptop... Search support
site of the manufacturer of your computer.If you do not know the make and model of your
Video adapter, see the documentation that
supplied with the computer.Also you can find info on your video by driver
go to Device Manager: you can launch
By clicking Device Manager on... Start/run and
type or copy / paste:
devmgmt.msc
And then press ENTER.Expand "Graphics cards" and right click
the name of your graphics... then
choose... Properties / tab pilot... FYI.You should find the make and model of your
adapter display as well as the version of the driver.If the driver on the Web site is no longer
current than you run...
Download and install it. In addition, installation
instructions that should be followed closely
should be available on the support site.Once installed the new video driver... you
can restore your full acceleration.Good luck...
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I get to the black screen with the Windows XP logo and the bar of the State, and instead of my forthcoming accounts page, the screen goes black and nothing else happens. I tried the power off to reset and restart, and I can't perform a recovery of the system with the CD.
Hi cgrosenick,
-What software changes you did on the computer before the show?
Follow these steps:
Method 1:
Start your computer in last known good configuration mode.
For instructions, see How to start your computer by using the last good Configuration in Windows XP functionality
Method 2:
Follow the steps in this article:
Computer stops responding with a black screen when you start Windows XP
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original title: HELP ME PLEASE!
(I am running windows xp) I need help! I tried installin linux ubuntu for netbook 10 on my msi u100, but everything was wrong when my little brother from my FlashDrive from the port, it has been installin linux from. so now when I turn on my computer it will not load windows, it will just have the msi logo and then the screen goes black and it does not load windows xp.
Netbooks and also most computers these days, do not come with an installation CD. Instead, it has a recovery partition. Assuming that you have not deleted the recovery partition,
Take a look at this:
http://randompastime.blogspot.com/2010/02/restoring-MSI-wind-U100-NetBook-to.html
Hope this helps
Post back if necessary
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