Experience with the service coverage in Bulgaria

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• (Redirected) My experience with the Service the customer of Dell and Dell has been and is still awful

  The Dell customer service is by far the worst service I've ever had to deal with dissatisfaction. After two weeks of owning my computer desk dell, the hard drive failed, when I talked to technicians from that day, that I wasn't even upset considering I was under warranty and I knew that my computer would be fixed for free. I was told that a tech would quote me the next day to put up once for what it Vienna repair the computer. Surprisingly enough has actually happened, only when he called me he was somewhere in Arizona and I live in New-Mexico. After having missed all my college classes and have to reconsider work waiting for technology to arrive, only to be told that my address has been updated completely wrong. After 4 hours on the phone with the Manager after Manager, I was finally told that I have would be by corporate overnight to express my disapproval of their customer service.  Of course but one of the managers that I had spoken previously tried to contact me when I had specific said that I would be unavailable. But the call, which was supposed to come from the company has never even updated in my case, I discovered later when I called. After an hour on the phone with dell today absolutely nothing had been done to solve any kind of error on their part Ive heard I'm sorry for that, so many times of technicians that it is hard-wired into my brain at this point. But I don't want to hear someone halfway across the world tell me sorry and then take little action to solve the problem. If I could have my way, I would like to receive a full refund and buy a different brand outside of dell. If away from my experience with their products, I am not too impressed (given my hard drive couldn't do more than a month of use). When it comes to their "customer service", I have absolutely no faith that if ever they will do what they should do to not to lose a customer. If you are considering buying one of their products I can't EMPHASIZE enough that you will regret when it malfunctions. All I really wanted them to understand was that they made a mistake with my address, which should have been corrected with a work around my schedule to have my computer fixed. But also the fact that every single representative I talked to just kept sending me in a circle, saying: oh you need to contact someone else, we have to call them you or there is nothing we can do. So, I say with certainty of one hundred percent that dell customer service is the worst I have ever encountered. I'm sure that nine times out of ten these issues won't happen, but he did it for me and none of the programs of care for the customer to dell had nothing to say that it was to the advantage of clients after continuous errors on their part.  A less costumer in the long term of dell.

  Better to post this thread in the Customer Care Forum here:

  http://en.community.Dell.com/support-forums/customercare/f/4674.aspx

  Bev.

• Worst experience with verification service

  Hello

  I really need someone to help out me but not give me a number to contact verification service.

  Last week, I ordered a 13 Alienware and it comes with a free TV.  When I checked the status of the order this week, he showed my orders have been cancelled, but I have received no message, phone calls from DELL. So I discuss with a representative and he told me that he didn't have access to the details of the order, but it can help me make a re-order.  So I just ordered them again.

  However, the new order of TV cancelled again without any messages. I contacted Customer Service DELL asking what happened to new orders. In the response e-mail, they explained TV got cancelled by audit issues and the laptop was waiting by the problem of verification, and they gave me the number of the Department of audit.

  Yesterday, I've called and explained my situation. What they told me, was that there is no problem with my orders, but it is different from the information that I have received the email and the website. So, I asked them could they double check my orders, they said yes and just hung up. I thought that they could hang up the phone accidentally so I called them again. Same thing happened, they just hung up after getting my order number. I don't know if it's because I'm not a native speaker and they might can not understand me. Then I discuss with a representative to ask is there any problem with my orders, he said that only the Department of audit can help me.

  Well... so I called the Department of audit on four times yesterday afternoon (they hung twice), finally, they said that they had already turned my laptop and retired from the TV. However, if I check the status on the Web site or by talking to a rep, it lists still canceled TV and laptop has confirmed, but put on hold. The representative said: "only the Department of audit can help you." I was so frustrated when I saw "contact the Audit Department. But I had nothing else to do, except calling.

  This morning, I've talked to the audit service once again, for the seventh time now. They even told me that there no problem with my orders but when the representative helped me check the State, two of them still had questions of verification and I learned again and again "Just checking Department can help you."

  I am a user of Alienware for eight years and this is the worst experience I've ever had. I wonder now if the Audit Department really works on solving problems. I love DELL products and their online customer service, but the service with the service of verification is not rosy. What should I do now to get my orders processed?

  Hi Edwardc17,

  I understand your frustration about the attempt of Dell to protect your resources. If there was a bad purchase, we would much rather or cancel delay control and someone denied the opportunity to take advantage of your good credit record. There is a fine line to balance the quick product shipping vs illegal purchases. Long-term, I think you would agree that it is better to err on the side of caution.

  A wedge of audit cannot be circumvented. You must talk with them, to address the issue of verification and then place a new order if necessary. You can contact the order audit team by calling 1-800-571-3355.  If your order has been cancelled and must be re-booked, you can call 1-866-383-4713.

  Thank you
  Lorna

• Zip code does not match with the Service request number

  Hello
  I can, check the State of repair of my Xbox to the t.
  It keeps giving the same error (ZIP Code does not match with the Service request number).

  I tried to register the product.
  but it seems impossible, if it has a status of repair open.

  a catch 22.

  Hello

  I suggest you go through the following link.

  http://www.Xbox.com/en-us/

• Problem with password reset link - "there is a temporary problem with the service. Please try again. If you continue to receive this message, try again later. »

  Hello, account Windows Live from my wife was hacked a week ago and has been used to send many spam emails. As a result, his account has been disabled or closed (we are not sure). Whenever she asks to reset a password and a link sent to a different e-mail account, when she clicked it gets this message 'there is a temporary problem with the service. Please try again. If you continue to receive this message, try again later. "She is tried repeatedly, but get the same message. Someone knows how to go beyond that, so she can recover her account? Thank you.

  Hello BBB34,

  The best place to ask your question of Windows Live is inside Windows Live help forums. Experts specialize in all things, Windows Live, and would be delighted to help you with your questions. Please choose a product below to be redirected to the appropriate community:

  Windows Live Mail

  Windows Live Hotmail

  Windows Live Messenger

  Looking for a different product to Windows Live? Visit the home page Windows Live Help for the complete list of Windows Live forums to www.windowslivehelp.com.

• How can I add an ID related when I get this message (there is a temporary problem with the service. Please try again. If you continue to receive this message, try again later.) ?

  How can I add an ID related when I get this message (there is a temporary problem with the service. Please try again. If you continue to receive this message, try again later.) ?

  Hello

  an answer your other thread

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-networking/why-do-i-keep-getting-your-Windows-Live-ID-cant-be/268ff99c-E459-E011-8dfc-68b599b31bf5?page=1&TM=1301396733390#footer

• I just paid my creative service cloud for a month, but there is a problem with the service, is that someone has the same problem?

  I just paid my creative service cloud for a month, but there is a problem with the service, is that someone has the same problem?

  I paid with Paypal, which is linked to my debit card and already wait two days.

  Thanks to the community

  Please read https://forums.adobe.com/thread/1499014

  -try some steps such as changing browsers and disable your firewall

  -also clear the cache of your browser if you start with a fresh browser

  -check the file hosts for blocked entries https://forums.adobe.com/thread/1912777

  http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip.

  https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-desktop-application-failed.html

  http://helpx.Adobe.com/creative-cloud/KB/failed-install-creative-cloud-desktop.html

  or

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• This protocol uses Agent to communicate with the Service

  Hello everyone, this is my first post in this forum and I want to shoot a question if someone could help me.
  
  I guessed that the communication between the api and the server at the time where the user will put api HQAPi = new HQApi (...) is with the http or https protocol, depends on the value introduced in the conf file.
  
  I would like to know what protocol uses agent to communicate with the service. I would like your ideas.
  
  Thanks in advance.

  Hello

  Welcome to the forums!

  Could you clarify your question a bit more? Looking for agent-> server HQ communication or agent-> communication monitored service?

  If this is an agent-> HQ server then they communicate with each other using foam which is a specific HQ communication protocol.

  If he's an agent-> monitored service it depends on the service.

• Someone at - it experience with the Sony HXR NX5u (or p)

  Hi all

  Was wondering if anyone had any experience with the Sony HXR NX5u or P?

  We'll get a little time, and it would be good to know how the workflow was. We "re on CS5 on a new system, built for speed and seems to treat the other cameras without problems AVCHD video.

  As it is AVCHD, I guess that timecode number was not "fixed" again, but it would be good to know if it there first with this camera-specific features.

  Any info appreciated

  Thank you

  As it is AVCHD, I guess that timecode number was not "fixed" again, but it would be good to know if it there first with this camera-specific features.

  Not necessarily; read here. Looks like you're good if you follow the rules

• My disappointing experience with the Lenovo Ideapad A1 Tablet

  As a student who lives on a scholarship that I had saved for months to buy a Lenovo ideapad A1 compressed. After seeing it shipped to the United States, I felt satisfied with his system Android and several features it offered. I felt happy with it, up to 3 months after the purchase. I turned it on a morning expect to read the daily news and I noticed 2 lines horizontal purple color and a line horizontal color cyan who were stuck in the screen all the time. Logically, what I've done is to call Lenovo support, since I bought it only very recently. To my surprise, I was told that the Lenovo A1 tablet doesn't come with any kind of guarantee on the screen at all. And even more frustrating to know that the replacement of this screen is from $ 200 to $ 300 . It's still more expensive than buying another Tablet! How this is possible when the LCD screens are one of the products that have more problems in the manufacturing process?

  Thank you. I sent my tablet to fix (it has not even turn on a couple of days) I am now waiting for them. I had good experiences with service of lenovo Centre before, I hope they can fix

• NO - problem with the service

  I am from INDIA.

  I bought an iPhone 6 s new mobile Hong Kong a licensed salesperson (mobile fortress).

  When I bring to the India and put on my country sim (vodafone) to my laptop, everything works, but the network does not connect.

  "In settings > about I see vodafone, but when I see the carrier" is not connected, I tried many solutions online.

  I tried:

  1. all parameters (network... so on) and the software is up to date.

  2 tried selecting the network, but to the carrier, it does not show the available network.

  3. I tried the complete reset of the phone 2-3 times.

  4. I tried to change the apple ID.

  I tried many things, my phone works, but could not solve the network. Cannot make calls or find networks in my I phone.

  Someone can help me. When I went to ask local sales assistance, that's the problem with the change in the country, and they said that it will be free of charge on 18000INR.

  Please someone help me.

  Thanks in advance.

  Hi a.a,.

  Welcome to the communities of Apple Support! I'm sorry to hear that you experience these symptoms with your new iPhone 6 s. I'm a bit ambiguous on your specific configuration or what you see, but you can check that the phone is not locked on the original support (if the phone was sold to any kind of discounts or subsidized rate, it is most likely locked carrier). You can find the information described in the following article useful:

  How to unlock your iPhone for use with another carrier - Apple Support

  You may also be aware that different iPhone models are sold in different regions and countries and can support only specific carriers in these regions, as shown here:

  iPhone - country view with LTE - Apple networks support

  Concerning

• Help with the service of Skype numbers!

  So far, Support of Skype in Twitter acknowledged my request for help. And Skype Forum Administrators are too fast by removing the images they feel reveal content staff.

  It's now 28 hours since I've paid for my Skype number. The site says that it is active. But with the help of customers of Skype, my Skype number is not active.

  I use Skype since 2005. Now, I need to know what happened to the $18 I paid for the renewal of my Skype number. Help me anyone in Skype? Or I'll be ignored because my images are deleted.

  All I ask, "why does my Skype number display"non-active"after I paid for that on the web?" -It's a SIMPLE QUESTION.

  OK, I tweeted using Skype in Twitter. No response. I wrote this problem in the community forums of Skype, my image has been deleted, and I received a warning. What should I do now?

  Active Skype user since 2005. Advocate for Skype for PSP.
  Using Skype on PSP Go, my | phone A818 Duo (Android Gingerbread), Xubuntu Linux.
  SkypeIn user since July 2009.

  KuyaMarc wrote:

  
  

  What should I do now?

  Hello
  It is a peer-to-peer Forum. Your matter resolved please contact Skype here: contact customer service

  For your protection, all identifiable personal information is deleted because it is a public website.

  Thank you.

  TIME ZONE - US EAST. LOCATION - PHILADELPHIA, PA, USA.
  
  I recommend that you always run the latest version of Skype: Windows & Mac
  
  If my advice helped to solve your problem, please mark it as a solution to help others.
  Please note that I usually do not respond to unsolicited private Messages. Thank you.

• My disappointing experiences with the iPhone 6

  After 11 months of owning an iPhone of 128GB 6 + the screen started to flicker, a gray bar would flash at the top of the screen and the touch screen has been insensitive.  This was due at random intervals.  I restarted the phone and the problem persisted.  I backed up my data and reset the phone like new.   The problem persisted.  I had my first appointment at the Genius Bar. He went a lot; I was leaving in 15 minutes with a new phone (my first replacement).

  I came home and restored my backup, and after a day, the problem came immediately.  Again, I have reset the phone again, and the problem persisted.  I did another (second) meeting with the Genius Bar (four days after the first).  My genius was excellent.  He had seen that problem before; He showed me that if he put a little pressure on the phone, the screen will become sensitive while he kept up the pressure. He took the phone and showed some of the other Geniuse the problem and how do I get the screen to become sensitive.  He assured so was completely related material and I was just out of luck and that it had nothing to do with my backup.  He asked me to contact Apple, since it is a problem he could see quite often with these phones.  In the end, I got another new phone (my second replacement).

  Once I got home I restored my backup once more.  And yet once again, the problem came back.  At this point, I was getting angry.  I have two young children (under 3) to home and make those appointments around their program is difficult.  Back to the apple store! This time, it was a little harder to get a solution. Engineering had to obtain the approval of the Manager and then he could not find the replacement phones and all the experience took a lot more time then my two previous trips.  In the end, I got another new phone (my third replacement).

  Yet once, I asked if this might be the result of my backup, and even once, I was told no.  I expressed that it becomes ridiculous and controlling common only I see is the backup. He suggested trying the phone for a few weeks without food and restaurant then. I never restored and just started over again.  The phone has been flawless until today, it lasted 38 days.

  The problem came out of the blue.  I have not installed anything new, nothing extraordinary happens today.  The screen started to Flash, returned the gray bar, and the screen becomes unresponsive.  The first Genius Bar appointment I can do is in 2 days.

  In short, in the space of 10 days, I've had four different iPhone + 6s fail in exactly the same way.  My family uses exclusively apple devices.  I had an iPhone 3s, 4S and now 6 +.  My wife had iPhone 3, 5 and 6.  We have all two Ipads and I an Apple Watch for Christmas.  We have had excellent experience with our devices.  I am more unhappy with the iPhone + 6s.  I have about a year left before I can go again, so I'm stuck with what is becoming a useless device.

  I have seen others with the same issues, but no solution is permanent.  This issue should be fixed.  I'm afraid that my next replacement will last 90 days and then I will be paying $329 for a replacement which is likely to fail again.

  What is your technical support question that we, your fellow users can answer?

• New HPE Phoenix rig H9 - 1120-t. Very satisfied with the service the customer of HP.

  I just wanted to post an update to my recent adventure with HP.  I recently bought a truck of Phoenix from HP, with processor i7 2600.  I really loved at first, but began to have some problems and called e-way HP customer service a few times on their subject. Nothing huge, but since I'm still in a period of new of my purchase, HP has allowed me to return my rig and initiate a new order.  And there are still better here.

  Because I was also a little upset than just after buying my rig (within two weeks of my purchase in fact), they changed in the new Ivy Bridge CPU and is no longer even had my i7 2600 in option.  So finally they allowed me to Exchange my rig and re-order the same (with a recent 3770 i7).  I think it was very accommodating on their part.  I also decided to go ahead and add an SSD 160 GB current (but I had to pay for it, of course).  But otherwise I had the exact same platform, just with a diff CPU and an added ssd.

  After getting my new rig in less than a week and then installing my Radeon HD 6950 2 GB graphic card-all I can say is WOW.  This baby is fast.  Even faster!   Most of the comments list i7 3770 as only on a gain of 10% on the i7 2600, but I can tell you that it depends on what you are doing first-hand.  I know that I see some of this improvement in speed due to the SSD, but with just global tasks, the computer feels a lot more zippier than before even the programs that I have on my HARD drive are faster.  My WEI went from a 7.6 to a 7.7 on the CPU (my GPU score was already maxed out at 7.9), and better yet - there is another bonus.

  The new Phoenix Ivy Bridge boat platforms with a card mother Z75 Pegatron, which by default RAM speed is 1600 MHz.  Although it came with 10GB of RAM at 1333 MHz.  I bought two sticks of 4 GB Crucial Ballistix 1600 MHz RAM and when I plugged it in, the system immediately recognized them as 1600 MHz and I didn't have to do a thing.  They are run in XMP mode.  Another nice little bump of speed (bit, Yes, but still visible).  This introduces by score of WEI RAM of 7.6 to 7.8.

  The lowest WEI score is now my SSD with a 7.6.

  I am really satisfied with the HP at this stage, and I must say, they went out of their way to make sure that I was happy and they followed with several emails of commentary and surveys - just to make sure that I am now convinced.  I give congratulations this time HP - and their service exceptional customer.  Guys good job.  And thank you for an outstanding game platform.  It really is a great system, and you'd be hard pressed to get another anywhere for this price with these components and this level of CS.  I do the iBuypower bet would not have been so helpful with me.

  One more comment and I'll get off my soapbox.  IB heat problem.  For those of you who read these things, I'm sure you've read about the Ivy Bridge processors take a lot of bad press on not too hot, especially when to be overclocked.

  Of course, I'm not overclocking an i7 k no 3770, but I can tell you that this platform has set up my 2600 i7 rig had exact same liquid cooling, and temperatures are about, if not on the same place.  Now, CoreTemp shows 27/28-28 / 28 c at idle.  He hit the middle of the 1940s at full load.  It is on the line with what showed my Sandy Bridge CPU.  I think you have heat problems trying models OC k unlocked.  The regular processors are fine and are actaully more thrifty in energy that the SB was, since they use technology more recent 22nm and have a physically smaller.

  In any case, thanks to new HP and I am now a loyal customer.  I still have my old (I say old, its about 2 years) Dell XPS rig in my home of cousins with a Phenom II x 6 1090 t., I check everyday to keep smooth updated and running (because he is a child of college) and this new platform HP Phoenix I did look like a toy computer.  No comparison.

  

  Hapkiman, thank you very much for the great review of your new computer from HP. It is obvious that the new direction is really in tune with the client. This will ensure a phenomenal future for society.

• Problem open attachments in Windows Live Mail "there was a problem with the service Windows Live Hotmail (a matter of temporary network conectivity has nothing to do with your computer)".

  Hello

  In the last few weeks Im facing a problem when I try to open an attachment on my Windows Live Mail Im getting the following message: "there was a problem with the Windows Live Hotmail service (a matter of temporary network conectivity has nothing to do with your computer). Please try again. »

  Please let me know if I have a problem with my email account.

  Hello

  You will need to create a post on www.windowslivehelp.com for questions and assistance in connection with the Windows Live programs and services.

  In addition, take note of the error message that you are referencing, "...". "a network temporary conectivity issue has nothing to do with your computer.