ENVY 15 t-K200: ENVY 15 t-k200 doesn't use NVIDIA GTX 850 M

I have an ENVY 15 t-k200 (K2T37AV) with processor i7-5500u, 16 GB of ram, Intel HD Graphics 5500 and NVIDIA GTX 850 M running Windows 10 64. The problem is running any application requiring the use of the NVIDIA card, the computer does not him.  I went into NVIDIA Control Panel to select the NVIDIA card as the preferred graphics processor and selected the NVIDIA for specific programs, no change in performance.  I've updated all the drivers, no change in performance. On paper, this computer must manage the games and apps that I use without problems, but running 3DMark benchmarks, I get very low scores and any graphic training application that I use is minced.

Please help... How can I get my graphics card work properly?  Is there a bios setting I need to change? Or?

Thank you

I contacted HP Support directly (funny, I thought it was part of the HP support). In a Nutshell, it 1) uninstall the NVIDIA driver and card 2) downloaded the latest driver from NVIDIA and 3) installed the new driver.  I checked that the computer was once again work correctly, go to the NVIDIA card if necessary using a program of video reference I used to diagnose the problem in the first place.

The problem seems to be that if you're updating the NVIDIA driver without uninstall the old driver first, something is not and the rocking computer is more on the NVIDIA card when necessary. The NVIDIA Control Panel will be simply install the new driver updated without uninstall the old driver. Even if you go to HP or NVIDIA and download updated driver directly, or advisor to uninstall the old driver before you install the new driver.

Even if you install the driver is the latest driver, follow these steps if the NVIDIA card does not work as it should be.

I used 3DMark demo to diagnose my video card, when he showed my computer run better than 0% of the tested systems, I knew there was a problem.

Tags: Notebooks

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