Envy 17 J053: Intense Lag / distorted or no sound for 30-40 seconds when the laptop is moved or picked up

Similar Questions

• HP ENVY m4-1015dx Notebook PC: hp envy m4 battery not charging but fresh when the laptop is turned off

  Hello!

  I was with my hp envy m4 core i7 for quite a while now... recently, I formatted and installed windows 8.1 64-bit installed. I decided to download some drivers from the hp site and I realized I needed to provide my model of laptop model number I could not remember so I decided to remove the battery while the computer is still connected to the power for the number, then I went back to the battery. the latter, I realized that the cell had not accused beyond of 7%, which was the level of support, until I removed the battery and when I checked the charge level, it indicated that it was plugged in but does not support. When I tried to repeat the entire process as well as close the laptop, remove the battery and turning it again nothing work and completely refusing to charge for its on.when I decided to turn off completely and then it was off it perfectly complete accused 100% operating battery estimated more than six hours of charge time, guys help me to understand what might have developed and what will be the best solution.

  Hi @Phanz,

  Thank you for your inquiry.

  I entered which you have tried to download the driver on the HP website for your laptop but realized you need the model number.  You have removed the battery while the laptop is running.  Now when you reinstall the battery, it shows that it is connected but does not charge and continues to 7%.   You have repeated the process and close Notepad and removed and reinstalled battery, but there was no change. If you turn off it charges the battery to 100%.

  You did all your Windows updates?

  Have you tried the troubleshooter in Windows?

  First of all, I would like to try a Windows restore to before remove you the battery.

  HP computers - using the Microsoft System Restore (Windows 8)

  If restore doesn't work or is not possible, you could try a Refresh Your PC to solve problems (Windows 8).

  Then you can try the following steps.

  HP laptops - test and calibrate the battery (Windows 8)

  The battery method compatible ACPI Microsoft control is basically the driver that communicates between the computer and the battery. There is a chance that it became corrupt and bad reads the battery level.

  Step 1. Go to the Device Manager
  Step 2. Select the stacks
  Step 3. Click with the right button on the "Microsoft compatible battery ACPI Control method" which is in the list
  Step 4. Click on uninstall
  Step 5. At the command prompt, put a checkmark in the box to remove the current driver
  Step 6. Shut down the computer

  Step 7: Remove the battery for a minute and then put new
  
  When the computer returns to the top it should automatically find the driver.
  
  Step 8. Go to the Device Manager
  Step 9. Select the stacks
  Step 10. Click with the right button on the "Microsoft compatible battery ACPI Control method" which is in the list
  Step 11. Click "automatically search for an updated driver.

  Do the same thing with embedded controller compatible ACPI Microsoft.

  Last option is to reinstall your Windows 8.1 Pro.

  Good luck!

• HP envy m6 1103tx: I can't update my sound driver beats I am experencing the worst audio

  Mr President.

  I'm the worst audio exprencing, I paid you must to my laptop only for sound quality, but I can't get the update, even the low version of the computers laptops hp which my use refugees get good sounds, please send me bat current driver version audio update.my is 6.10.6418.0 which is updated on 2012.07.24, please help me solve this problem

  Hello:

  See if installing this driver solves the problem...

  This package contains the driver that allows Audio IDT high definition (HD) in the notebook models that are running a supported operating system.

  File name: sp63555.exe

  Exit the: 30 September 2013

  Version 6.10.6491.0 Rev.

• HP ENVY Notebook PC m6: HP Envy does not charge while the laptop is turned on.

  Hello

  Well, I'm having some trouble loading with my HP ENVY. My laptop does not load as I'm with her. It will charge, but it does charge when the laptop is closed and sometimes if it has locked and disabled.  I don't know if it would be the battery or the power supply? Maybe something internally?

  Key points

  * Battery charge does that when the lid is closed (sleep mode). **

  * If I close the lid and plug in the charger, the light indicates orange and the battery will deliver to load almost exhaustive *.

  * If I open the lid before the orange light changing to white, battery icon always says: _ % available (plugged in, does not support). **

  * I tried to waste the battery. I removed the battery and the AC adapter is plugged in. I tried to turn on the laptop or don't put in place *.

  I don't have to replace anything yet. I was hoping to find out if anyone has had this happen to them before.

  Thank you

  Maggie

  Hi there @mdeely,
  
  Welcome to the Forums of HP Support! It's a good place to find the help you need, other users, the HP experts and other members of the support staff. I understand that you have a problem with the battery not charging. I'll be happy to help you.

  Please report the number of complete product from your computer. Check out the following, if you need assistance with this information.
  How can I find my model number or product number?

  When I enter the product number, I'll get the documents to your computer.

• HP ENVY 15-j007cl: AMD Radeon HD 8650 G update for HP ENVY 15-j007cl

  For a few years now, I've owned an HP ENVY 15-j007cl (not the touchscreen version). For most all my purposes, the laptop works very well. This includes almost all the PC games that I am committed to.  This laptop has a processor AMD A10 - 5750M 2.50 GHz with an AMD Radeon HD 8650G integrated graphics card graphics card. This card can run almost anything on middle/low graphic... almost.

  Now here's the crazy thing. I swear that when I bought this laptop, something that came with it said that it was possible to update or add an additional graphics card. This isn't an easy feat for most laptops I have ever been. I wonder if someone can confirm that it is possible on this model, and if so, the recommendations would be welcome.

  This is definitely a safe assumption - sorry not to be more clear!

  The vast majority of laptops have graphics integrated without space for additional cards, which means replace the processor in order to improve their graphics.

  There are actually ways to add a graphics card with external adapters, but these are really is only useful if you try to add an additional screen. This article at PC Advisor covers this topic: LINK

  Please let me know if you have any other questions.

• HP Envy 17-j053 SSD update

  Hi all

  As I bought a HP Envy 17-j053 laptop from Currys/PC World (UK) and I know that my laptop has a second hard drive Bay. I think that the performance of my laptop are strongly a bottleneck of slow hard disk 5400 RPM HP put in it, so I looked in the addition of an SSD.

  I found the cable and box rubber on Amazon for a total tear of £60 and I found the SSD that I want to install (840 Pro 256 GB Samsung).

  Question is the laptop won't work with the SSD in HDD1 (as the boot drive (windows 8.1 & programs)) and the 1 TB in HDD2 as a data disc?

  I'm sorry I missed it. It won't cause any problems. I have a very similar model... 17 t-j029nr envy and have used it with a SSD in primary and secondary and no problem at all. In my humble opinion, it's how it should be implemented... SSD in the main housing and the big slow spinner only for storage.

• HP ENVY 4 1013tx - speaker problem, distort / vibrating at any volume level

  I just buy my DESIRE to 4 a week after that this post was created.

  First of all, I have not any common suggestion for burning inside or more. I just use it regularly and have never use speakers over 50% of the volume.

  However, things go wrong when I notice that the speaker do a slight distortion, even at a minimum volume (5%). I tried to disable the software of beats, set Equalizer of the player flat, but the speaker is distorted almost on every music.

  Tried to play some youtube and it is still distortion at all volume levels.

  I have check the card driver its IDT and its updates. No additional software for the audio except for the drive itself.

  Does anyone has a related suggestion this topic?

  I found the similar problem for envy 17... http://h30434.www3.HP.com/T5/notebook-PC-sound-and-audio/HP-envy-17-Windows-7-speaker-vibration-Dist...

  Thank you

  Hello

  Try to use Recovery Manager to reinstall the IDT HD Audio Driver (this will also reinstall the Beats Audio interface) - how to use the Recovery Manager to reinstall the drivers and software is detailed in the document at the link below.

  http://support.HP.com/us-en/document/c01868333

  After reinstalling, restart the laptop.

  When windows has fully charged, use Recovery Manager to reinstall HP Quick Launch Buttons.  Once again, when this has completed,restart the laptop.

  Incase you still have the same question please call the HP technical support and get the speaker replaced.

• Envy 17 t-j100: ENVY 17 t-j100 games for 5-10 seconds all lag a few minutes/Bios Update issues

  I just bought this laptop rarely used a few days ago.  He had a clean recovery of Windows when I picked it up and I spent a few days in day and to learn to play well together (Leap movement, fingerprint sensor, etc.)  I've updated absolutely everything I could to the latest drivers and finally sat down to play games.

  Here's where my problems began.  I installed Skyrim and Portal 1.  Initially, I put the properties graphic high heat, since that is the recommended setting and tried to play.  The game started quickly and the graphics are superb.  I played for about 10 minutes and the video started trolling and I could hear the shift in the audio as well.  I stop, rebooted and the same thing.  I put the graphic quality for low on both games and still the same problem.

  I read that it is often caused by overheating, so I checked the cooling fans and vents and both are clean.  I also confirmed that all the fans are working.  I also read that this can be resolved by updating the bios.  I tried several times via HP Support Assistant and have so far failed.  It downloads, installs, flashes, restart, picking them up at the old version.  Very frustrating.

  I bought this camera as a desktop replacement that I am hoping to use for the moderate game.  I really hope someone can help me.

  System information:

  HP ENVY 17 Leap Motion SE NB PC

  F1J39AV

  8.1 Windows 64-bit

  Intel Core i7-4702MQ @ 2.20 Ghz

  16 GB of Ram

  NVIDIA GeForce GT 750M 2 GB

  2 TB HARD DRIVE

  I'm running it on current alternative, using the NVIDIA card exclusively and have every setting I can find High Performance value.

  Nope.  Off CoolSense, crank all the settings to ultra, even downloaded the HD texture pack and it works very well.  CoolSense was my problem.  I don't usually use it on a flat surface and I guess CoolSense wobbly.  HWMonitor to verify time and there was a NET improvement of cooling without CoolSense.  Thanks for your time, but this laptop is now shouting through games at high resolution.

• ENVY - 15 laptop t M9U50AV_1: ENVY - 15 t mobile M9U50AV_1 needs firewire - back or add a card: what is the best solution?

  When we ordered this laptop, I swear that the reported specs it would come with a firewire port. But it arrived without one. We will return the laptop and get an another lappie who does not come configured with a firewire port. Should we just return this and use credit to get a different laptop or add a card to the existing ENVY?

  Spoiler (Highlight to read)

  chringram wrote: PCIe, which will work with the cell phone ENVY for firewire card?

• Pavilion 27xw & Envy 15 laptop: how to keep sound when connected to the laptop

  Have a laptop 15.6-inch Envy running on Windows 10 and rose just a monitor 27 xw Pavilion, they are connected by a HDMI cable included with monitor
  
  If there is sound broadcast when I connect the HDMI cable it continues to broadcast through the speakers on the laptop, but if it stops then it don't re - start not to broadcast while connected.  If I disconnect the monitor then the sounds spread through the laptop.

  How to work around this problem?

  Jimmy, welcome to the forum.

  You must connect the monitor to the laptop and go to control panel / sound.  You must make sure that the speakers to the monitor are set by default.  If you do not use the monitor all the time, you may need to do this every time you connect it.

  Please click on the button + Thumbs up if I helped you and click on accept as Solution If your problem is resolved.

• HP Envy 17 t: what size usb drive is necessary for the recovery of HP Envy 17 t 10 (64-bit) Windows?

  I just installed my HP Envy and wanted to set up a recovery disk.  The USB key must be less than 32gigs, but the example has not been updated for Windows 10 the instructions say.  It shows a recovery screen for a laptop of Win8 with the source of recovery like 17 concerts.   Is there a way to check the requirements for the front to accept the HP one time recovery option.  I have a new 16 GB USB key and wanted to make sure that it is large enough.

  Also do a backup image to DVD?   If so, how many DVDs?   The laptop is new and I added only Chrome and some minor programs.  My data files are always on an external hard drive.

  Hello

  Thanks for posting in the Forum from HP Support.

  To be honest, I don't know what size will be that these recovery files are because they can vary from the version of Windows to another. They can vary from a model.

  In my opinion, 16 GB is probably not enough.

  DVDs are usually 6 (6x4.7 GB = about 28 GB) but this can vary from one model.

  This possibility of imbedding maybe once, there are other ways that you can save your system indefinitely.

  This is a free option included in all windows (creating system image, it's free as included in Vista from the outset).

  http://support.HP.com/us-en/document/c03544793

  However, this option requires (e.g. USB HDD) external HARD disk or DVD. It does not work with USB flash drives.

• Sound does not work windows of the Envy 15 TS 8 and 8.1 of windows laptop

  Hello

  My audio Envy 15 TS (number of product C8P48AV) laptop has stopped working.

  Since I got it, it happened 3 times.

  Firstly was after 1 week of use. After a few days TI cams vice versa...

  Then I upgraded to windows 8.1 and it stopped again...

  Last night, a few days after the 2nd time, it started working again.

  But today it stopped again.

  I don't know how to solve.

  On audion settins it is said that the sound works well.

  If I'm on a call the microfone Skype works, but I can't hear anything.

  I have not found it as the codec just to try to reinstall it.

  Can anyone helpe me?

  Kind regards

  Luiz

  Hello Luiz,

  Try the following.

  Download IDT Audio Installer on the link below and save it in your downloads folder.

  http://ftp.HP.com/pub/SoftPaq/sp63501-64000/sp63555.exe

  One time finished, open windows control panel, open Device Manager and open sound, video and game controllers.  Right click on the IDT device and select uninstall - also, you should get a command prompt to delete the current driver, check the box allow this and then proceed to uninstall.

  When you are finished, download and reinstall the Chipset driver at the following link.

  Chipset Driver - Windows 8.1

  Once the reinstallation is complete, turn off the laptop by pressing the SHIFT key when you click farm to temporarily prevent a hybrid boot.  One time finished, disconnect the power adapter, and then remove the battery.  Press and hold the Power button for 30 seconds.  Reinsert the battery and plug in the AC adapter.

  Robinet tap away at the key esc that you start the computer to launch the Start Menu, and then select f10 to open the bios menu.  Press f5 to load the default values (sometimes it's f9, but the menu below indicates the correct key), use the arrow keys to select 'Yes' and press ENTER.  Press f10 to save the setting and still use the arrow keys to select 'Yes' and press on enter.

  Allow Windows to fully - charge it will automatically load an audio driver, but let just this complete.  Then open your download folder, right-click on the IDT Installer and select "Run as Administrator" to launch the installation.  Once this done, do a right-click the speaker icon in the taskbar and select playback devices.  'Speakers and headphones' left click once to highlight, and then click the Set Default button - check if you now audio.

  Kind regards

  DP - K

• laptop HP envy 17 TS: windows driver 10 hp truevision hd for youcam?

  I see I'm not the only one with this problem.  Win 10 update seems to have deleted the driver for my webcam.  I tried to reinstall youcam, no luck.  Has anyone fixed this yet?

  Yay!   Solved!   I have a HP Envy touch screen.  He was originally with victory 8.1 and some delivered the software, which included 6 Youcam, the software to use the built in HP Truevision webcam.  I have not upgraded to win10 no problem.  Then I started having problems with my Start menu and programs it does not.  I could do a click on a few of them, but just click on them to open them did nothing.  I set up with it for a little while and then get frustrated enough to reinstall windows.  I think that I have the place in improved, or refresh - one who starts as new windows and records everything you had in the Windows.Old folder.   When I did this, all my software group has been deleted, including Youcam.   A few weeks later my Start menu stop working again and I had to do the win10 reinstall again.  I don't know what option I did the installation with the second time, but my file to win.old has now disappeared, as well as all the myself programs installed.  Now the webcam did not work.  I downloaded another version of Youcam - my version of software was not free to download and I wasn't about to pay for something that was initially provided with my computer for free, and I had no idea of what I could do or who to call to do not have to pay for it again.  I think it was 2 Youcam.   It was impossible to capture images.  The little light next to the camera, indicating that he was working, so I was sure that it was not a hardware problem.  When I looked in the settings I coulkd see she was using the HP Truevision webcam.  It just did not work.  I tried to make updates, Win10 and Cyberlink.  I uninstalled the webcam, reinstalled, tried to roll back the driver, all that jazz. That didn't fix it.  I looked on the Forum and found other people had similar issues, but I saw none that was remidied it.  Something about the embedded version of Youcam seems vital for the webcam not work at all.   I scoured my hard drive and found in my Program Files (x 86), my Cyberlink folder still had a Youcam6 record.  And the .exe program!   I ran it... and he did the same error "unable to capture.    I think that's when I posted in the forums here.  I was frustrated and doesn't bother with it more until yesterday.  I decided to try once more.   I ran Youcam6 (had to go again in Progran files (x 86) to do, but this time, I made a shortcut).  Same mistake.  I went into the Device Manager and uninstalled the Hp Truevision webcam.  Ran Youcam yet again, no camera detected.  With Youcam always on I went back to the Device Manager and search for new devices and immediately returned to the Youcam window and now it says "we have detected you have Hp truevision webcam, you want to use this device?  I clicked on ok, the box of image capture flashed different colors for a second, then was filled with the image of the room behind me and myself.  It worked!   Just in time, too.   My next idea was to see if drop shot it would help.

• HP ENVY 15-ae178TX laptop: when this laptop from HP ENVY 15-ae178TX computer laptop arrives in Singapore for sale?

  When this laptop from HP ENVY 15 - ae178TX laptop computer comes to Singapore for sale?

  Hello

  Good question. It doesn't happen at all, but you should be able to find a plug similar to Singapore. Normally the HP doesn't sell product even in all countries.

  Kind regards.

• Satellite L850-10j makes some distortion or ringing sound

  Hello

  IM facing a problem on my laptop in the last days,

  IM every time that I look at a video on youtube or any video at all and I have them a break or sometimes even at the end of the video, my speakers make a noise weird Popping anyoing.

  But that's not all: when I've updated to windows 8 and installed the avaible drivers on the toshiba site for my laptop, my laptop started having terrible creaking/screeching sound,.
  the pop sound that is still present in windows 7 and Windows 8.

  I even find my audio not as good as used also, when im watching something and it is treble noises sound made a distortion or ringing, ideas, how to fix?

  > im facing a problem on my laptop in the last days.
  Does this mean that this sound issue does not appear on the first day of purchase?

  > im every time that I look at a video on youtube or any video at all and I have them a break or sometimes even at the end of the video, my speakers make a noise weird Popping anyoing.

  This happens all in streaming and watching the videos / movies from the internet or only occasionally to watch video files stored on DVD or HARD drive?

  I read on similar sound problems that have been caused due to the high utilization of the processor.
  If you want to learn more about these issues, check this:
  http://www.MSFN.org/Board/topic/140263-how-to-get-the-cause-of-high-CPU-usage-by-DPC-interrupt/