HP ENVY 4 1013tx - speaker problem, distort / vibrating at any volume level

I just buy my DESIRE to 4 a week after that this post was created.

First of all, I have not any common suggestion for burning inside or more. I just use it regularly and have never use speakers over 50% of the volume.

However, things go wrong when I notice that the speaker do a slight distortion, even at a minimum volume (5%). I tried to disable the software of beats, set Equalizer of the player flat, but the speaker is distorted almost on every music.

Tried to play some youtube and it is still distortion at all volume levels.

I have check the card driver its IDT and its updates. No additional software for the audio except for the drive itself.

Does anyone has a related suggestion this topic?

I found the similar problem for envy 17... http://h30434.www3.HP.com/T5/notebook-PC-sound-and-audio/HP-envy-17-Windows-7-speaker-vibration-Dist...

Thank you

Hello

Try to use Recovery Manager to reinstall the IDT HD Audio Driver (this will also reinstall the Beats Audio interface) - how to use the Recovery Manager to reinstall the drivers and software is detailed in the document at the link below.

http://support.HP.com/us-en/document/c01868333

After reinstalling, restart the laptop.

When windows has fully charged, use Recovery Manager to reinstall HP Quick Launch Buttons.  Once again, when this has completed,restart the laptop.

Incase you still have the same question please call the HP technical support and get the speaker replaced.

Tags: Notebooks

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