Envy printer 4250: driver install freezes at verification of network environment

I have a brand new 4250 want and he is suspended on 2 different computers at the same point "audit of network environment."

I can ping IP address of the printer if it is connected ok (wireless).

I tried runnig the Setup from the CD and it hangs to the verification of network environment.

So I tried to manually download the software from the website of HP and on 2 different computers, downloading will not go beyond 21 Mo.

Have tried powercycling the printer and two PCs.

What can I do else?

One is a laptop 764-bit of Windows.

The other office of 64-bit Windows 10.

Same problem occurs on both machines, at this point.

I got it to work on both PCs.

Basically the software on the CD does not work.

In addition, the documentation available in the booklet is false.

You need to open the browser to 123hp.com/envoy4250 I think and not 123hp.com like the indicated document.

Once there, I had the opportunity to download full (drivers and software).
This download site worked, well, that was a relief.

Once I had the complete software downloaded, I was able to run through the installation wizard.

It found the printer and everything works now.

Tags: HP Printers

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