Envy4502: The lines are cut off on high or low or completely missing

When I try to print, sentences either entirely missing, or they are cut on the top, bottom or both.

I tried to run diagnostics on the printer, clean the heads, check the alignment and run printing and scanning doctor and went through all the steps on the help page for printing any unresolved problems. I also changed the ink cartridges that did not help either. I used always to HP Print on this printer cartridges.

Someone else posted exactly the same problem and they were to refer to the help with the steps page which is not this problem anywhere.

@Rainy_Lake,

Welcome to the forums today!

I hope to help you with the problem of partial printing that you are facing your craving 4502, on Windows 8.1. I understand you tried to align the printer, running the PSDr, cleaning of the printheads, etc. anything.

Then try the hotfix download here: a work of wireless, printing high quality to a WSD port is cancelled automatically on a windows 8.1

Try to print from a few different programs later and tell me what is happening in each of them. Please also let me know if you can make copies of the unit successfully, or if there are problems with them as well.

If you like my answer to your concern today, click on the thumb upward below!

I hope to hear from you, enjoy your day

Tags: HP Printers

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