ePrint Installation

Similar Questions

• ePrint installation does not work

  Have Photosmart 5510E.

  Print wireless and scanning from my Mac (Lion) work very well.

  Try to install the eprint feature, but fails:

  • By following the instructions on form I go to eprintcenter.com
  • Impossible to find a place where I can fill in the printercode that is printed.
  • Download the issue on my e-mail address. Is that what my regular e-mail address? If I fill and add the password to the server of my IP I am receiving an error notice.
  • Or do I need to enter the email address that is supposed to be allocated on my HP printer? I have no idea where to find that.

  Help, please.

  Han Tendeloo

  Hi tendeloo,.

  Looks like you just need to do the following:

  1. Go to www.ePrintCenter.com
  2. Click on "Sign In".
  3. Click on "create an account".
  4. Fill in the required information (the email address on the account creation screen will be your personal email address).
  5. Once the account is created, you will be prompted for the code for the printer.
  6. If it's been more than 24 hours that the code has been printed, you need to refresh it.

  To update the code for the printer:

  1. Tap the "ePrint" on the screen of the printer
  2. Press 'Print the Info'
  3. Once you have printed the page, you will be able to enter your printer on ePrintCenter code and complete your registration of the printer.

• ePrint Installer failed to initialize web services

  Just got J611 HP Deskjet 3050 a and installed fine.  EPrint will not install.  Message: Setup failed to initialize web services.  I try to install remotely and I click ok on modalities and etc and get the message: Please update.  I click ok and nothing happens.  Have tried everything under the Sun - resettlement, running updates the printer and etc.  Nothing will work.  What is the update and why he want to update?

  Hello

  It is a known problem and HP is working on this issue, hopw we'll get a fix soon. I don't know when.

  Kind regards.

• HP Officejet 6500 a Plus: how to allow access to the ePrint and still block direct wireless printing?

  My web access is on a public network that I can't control.  I feel ePrint installation and it works fine, but I have a number of people who directly print on my printer and wish to block this direct printing for the ePrint which I can control through allowed/blocked senders lists.

  Firstly, is it still possible?

  It it is possible, how do I do to fix this?

  Thank you

  Hi @Unhappy_Camper ,

  Welcome to the HP forum.

  I understand that you want to prevent other people from printing on your 6500 has more.

  Unfortunately what you would do, is not possible.

  Anyone on the network can see and use the printer.

• "Connection error. Check the Internet connection. »

  I just installed my printer (an HP CM2320fxi upgrade). Everything works except ePrint/Web Services. The printer is connected directly to my router. It prints network computers. AirPrint works from iOS devices. It can scan to e-mail and documents are properly received by mail outside the network accounts (i.e. it must be connected to and talk to the internet). All the router firmware and the printer has been confirmed to date. all devices have been reset and restarted several times. However, if I try to activate HP Web Services for ePrint installation, I get the following error message: "connection error. Check the Internet connection. »

  After struggling with this issue for many months, including many discussions phone and email exchanges with technical support from HP, they finally sent me a replacement printer.  It works as advertised right out of the box.  I don't know what was the underlying problem, but the fact is that he couldn't be corrected with one of the solutions proposed in the discussions on this forum.  Apparently, there's HP printers out there with a lack of internet connection has nothing to do with a solution that is configurable by the user.  If you have one, then you will need to replace your printer.

  I can't thank HP for that.  They tried my patience and tenacity of the months before offering the only real solution.  They must know their products better than that and should have replaced my printer several months ago.  That being said, the tech person with whom I had most of my relationships, it was a nice guy.  I expect he's working under an edict on exhausting all possible tactics before agreeing to replace the unit.

  Good luck!

• HP M251nw

  I tried to configure an ePrint. When I want to create an account, after that the printer print the installation instructions and I followed him to click on 'do not have an account, create an account', the page is returned to "Welcome!" Unleash the power of your printer connected to the Web! "screen. I could not find any click to create an account, is that "Sign in." When I click on "Sign in", he returned to ePrintCenter again. Click "don't have an account, create an account", he returned to "Welcome!" Unleash the power of your printer connected to the Web! "screen again. And again and again, so I gave up ePrint installation. Could someone tell me how to understand this problem? Thank you.

  Finally, I used the link https://h30495.www3.hp.com/user_create?next=/ . to get it. Thank you.

• HP OfficeJet printer 8630: address x

  Can I change my address eprint?

  TurtlePower

  Welcome to the Community Forum of HP.

  Yes, you can change your address email ePrint.

  See:

  Add the printer device

  See the Section titled:

  The account connected HP allows you to talk to your ePrint installation

  ===========================================================================

  Connect to your HP account connected to update the e-mail address of your printer.

  ============================================================================

  For example: Devices tab > Settings (specific configuration / visuals may differ from the example shown)

  

  Click on the thumbs-up Kudos to say thank you!

  And... Click on accept as Solution when my answer provides a fix or a workaround!

  I am happy to provide assistance on behalf of HP. I do not work for HP.

• Photosmart HP 6520: lost my photosmart 6520 by manually changing the server address

  Hello
  My printer is connected wireless and prints well by AirPrint and when I send it jobs by email, but after successfully scanning to e-mail several times it suddenly wouldn't connect to the Internet, which gives an error message. Tried to turn it works several times. Leva help on the forum and follow-up of boards to manually change the DNS server to 8.8.8.8 and 8.8.4.4 another server. This resulted in my losing access to my printer via his IP on my browser so I can't undo my actions and my printer always gives the error message when I ask him to scan to e-mail. All other functions work.
  Help, please. Thank you

  Hey @Kybosh,

  Welcome to the Forum from HP Support.

  I understand that you are having connectivity problems with your HP Photosmart e-all-in-one 6520, printer.  I want to help you with this.

  I'm surprised that a manual DNS has interfered with your setup - I think generally it does the opposite and enhances connectivity.  In any case, do not despair!   I have some suggestions that can restore the features of your printer.

  I recommend a fresh start by restoring the default settings of your printer to avoid any persistent configuration problem.  Here's how:

  • Front panel of the printer, press the key
  • Touch tools
  • Touch Restore Factory Defaults
  • * Note that this will reset your settings wireless and webservices.  If you have an address custom ePrint it is deleted permanently.  Click here for more information about setting up a custom address ePrint.

  With your restored default settings, continue on as indicated:

  • Touch the wireless icon ()
  • Run the Wireless Setup Wizard and reconnect to your network (SSID)
  • Enter the wireless password if prompted
  • Once you have created a wireless connectivity, reactivate your webservices/ePrint feature (essential for the use of scan to e-mail)
  • Tap the icon of webservices ()
  • Enable Web services and press OK to enable your printer will automatically update
  • Once completed, it will print a page of information.  If you are looking to complete an ePrint installation, it will be useful later - click here for more information.

  Now, if all goes well you can rebuild your Setup email scan:

  • Tap the scan icon
  • Tap the scan to E-mail
  • Enter your personal email address
  • Retrieve the PIN code of your Inbox
  • Enter the PIN on your requested to complete printer installation

  The above restore the functionality you were missing?

  Please let me know the result of your troubleshooting by responding to this post.  If I helped you to solve the problem, feel free to give me a virtual h.o.t. by clicking on the 'Thumbs Up' icon below.

  Please post in the Forum of HP's Support and have a great day!

• HP Officejet 6600 features control panel are locked, how do I unlock them?

  I want to use features such as planning on and outside, and I want to be able to change the settings of the printer. It gives me the error message "the service has been locked by your system administrator.

  I finally fixed it! I used the software that came with the CD to open the eprint Installer. And from there, I went to settings and unchecked "lock control panel.

  I use windows 7 is said in passing and connected the printer to my pc via the USB port.
  You can also access the settings by typing the Ip address of your printer in your browser.

  Thanks for your help

• product hp photosmart premium c410a

  I have a HP Photosmart Premium all in one C41a.  I am not able to record on eprint.  I have my printer e-mail address.

  When I entered my name and your email address, email address am I to go to and what password?  I tried different ways and then when I click on create account, it does nothing.  What should do?

  Hello Lainey04,

  I understand that we are not able to save the ePrint printer.

  I will do my best to help save the ePrint for you printer.

  The following link will take you to the ePrint installation web page.

  http://h71036.WWW7.HP.com/HHO/us/en/EP/articles/setting-up-mobile-printing.html

  It seems that you have left to set up your ePrintCenter.com account.

  1. When you go to http://www.ePrintCenter.com , click on the blue button panel and on the right, then click on create an account link in blue.

  2. the account will need to enter your first and last name, nickname, email address and password.

  3. There are two checkboxes, one is for updates, offers and the new ePrintCenter and the other is to sign up for Snapfish.

  4. click on create account after you have entered information.

  5. your account opens with a window asking for the code printer print after that activation web services on the printer.  If you need the code once again, press the ePrint on the front panel of the printer > down arrow > ok on the print info page

• Photosmart HP 5520. First installation cannot start configuration eprint. Could not be updated

  I installed the wireless printer successfully, but unfortunately I can't start installation e-print. After that I agreed to the installation it says impossible to update. The local network uses dhcp THAT SSID is hidden and I use wpa2. Once again the printer works fine but cannot start the configuration of the e-print service.

  Thanks for advantage

  I solved by myself the year problem now I can say that

  1. My provider does not have the power of Attorney and do not filter on the connection ports
  2. It was not necessary to update the firmware of the router, as in fact, I always use the version of the firmware of shop
  3. It is not necessary to install the demilitarized zone on the ip address of the printer
  4. It is not necessary to install the virtual server and enable port forwarding incoming and outgoing
  5. It is not necessari choose and configure the ip address of the router
  6. It is not necessary to DΘsactiver mac filtering, choose a special channel, disable security on the AP
  7. It is not necessary to ask the printer to set the static ip address (but you can change it)

  I installed the firmware released on 7 February and the next day, I ran the diagnostic tool installed with the printer who asked me to install a patch for the eprint service.

  After everything has worked, I installed the eprint service and got the e-mail address.

  This means that there is a bug in the firmware for the eprint service.

  Piero

• EPrint, set up FAILED during installation.

  I'm a very dissatisfied customer at this point. I put one of these exact printers for my (Deskjet 3052 a) neighbor. We both have the SAME computer, even wireless (router and all) and are on the same carrier broadband. Its establishment went great... and so did mine...

  Until he came to the EPRINT implemented. His connected in full transparency... and mine said he MAY need a proxy... and I chose to leave the installation who decide.

  He looked for and did not find the info. So, , it failed to install part eprint and print the page with the code for the eprint and E-mail info site. I tried to access the page hp since the software provided with the printer... IN CASE OF FAILURE! The links do not work... so I went to the HP site to do an online chat with support. Failure again... as the support site would not recognize my newly registed serial number. I now remember why I stopped buying HP products ~

  Now comes the good part! I CALLED HP support and the Lady on the phone site support "said that the eprint server is down" which, from what I've read, it's a good "answer to everything."

  I tried to explain to him that he had never quite far to print the pages with the codes, etc. and she asked me for the eprint codes . It must be reading a script? She said... Sorry, eprint is another area of support, and they are only available from Monday to Friday... Laughing out loud

  Other than uninstall everything and start over (so I can get tt it screen which will allow me to set the proxy information)... What can I do else?

  If I do not uninstall everything... It goes back in the box... and return to the store where I bought.

  Anyone have any ideas?

  Well, I called the customer service people off India... or wherever they are... Once again.

  They are LESS aware that the average user, it's safe. They kept their script... and said that it was a printing problem and that they had nothing to do with it. I talked to a supervisor as well... it was no help.

  BTW and remind people "EPRINT" are there from Monday to Friday. How neat is that?

  

  in any case, I thought to myself... for what it's worth. Anyone else who has this problem... all you have to do is:

  1) click on the button on the printer wireless, it will come with the wireless menu.  You have 3 numbers that appear:

  1-connects to IP: 182.132.1.102 (for example) that scrolls on the screen... or if you say very well, it will not display with the signal strength

  2. wireless u-value

  3. print

  What you need to do is to write the IP/MAC address (the 182.132.1.102 number above). Your number will be different... as it was mine. (I dialed the number above).

  Then, open your browser (IE, Firefox, etc.), and then type the number that you wrote down, in the window (for example 182.132.1.102) and press ENTER.

  That fact that you connect to the printer over your network. From there, you can configure the WEB SERVICES menu... and many other properties as well. AFTER you do this... THEN, you can connect to the EPRINT space.

  It took me every 3 minutes once I'm here to "SOLVE" the problem. The fools!

  HP was better with Carly Fiorina autour. At least she took time out of his day to call frustrated customers and know their problems...

  Too bad HP... you really need to look at your customer support staff.

• Installation ePrint Deskjet 460

  Hello world

  I would like to set up my old HP Deskjet 460 printer and card WiFi CB001A for be able print iPad when I go out on the road.

  As I understand it righ, it should be possible to make it work with ePrint mobile app in accordance with this article.

  Article

  Here's what I have with me when I go out:

  1 HP Deskjet 460 with card WiFi CB001A

  2. new Ipad

  3 Verizon MiFi hotspot with internet access that will allow me to connect tp devices 5.

  So my question is, how do I that it works if it is still possible?

  How can I configure Deskjet 460 with ePrint?

  Please help me oput here because I am completely lost.

  Thank you very much.   Charles

  Yes, I read the entire article...  The title is unfortunate. I agree..

  "If I know righ it should be possible to make it work with ePrint mobile app in accordance with this article."

  In any case, I'm happy to report that I was able to make it work. I had to install Win XP virtual machine for easy installation...

  I think the tricky part is to configure the wireless card on this printer in Win7...  I'm glad it's working for me now...

  Thanks Charles

• 3520 fails installation eprint

  Hi all! I bought a Deskjet 3520, wanting to use google cloud print, I tried to activate ePrint.

  After having accepted the terms and said yes to the future updates, he started looking for updates, after a minute, while the display shown "Connection", the following message appears "connection error, it is impossible to connect the printer to the Internet. Check the internet connection.

  So, after having followed the guide in the support page and printed with the internet settings page, where it says that my printer it has connected to the internet, the problem still exists.

  Following the guide, I also checked that the printer is wireless, that the pc and printer share the same router, no proxies are used and also installed HP Print and Scan 4.1 doctor, who found no errors. Any clue?

  P.S.: Phrases within quotes can be different, because the output language is Italian, so I tried to translate nearly as possible

  Hi Spark3n,

  I'm sorry to hear that you are having problems try to implement your Deskjet 3520 ePrint service.

  Please follow the steps outlined in the document attached under "two Solution: the printer of the assign a static IP address.  For the

  "Manuelle DNS preferred" Please use 8.8.8.8 and for "Alternate DNS" Please use 8.8.4.4.  They are Google DNS.

  After you set a static IP address and DNS servers, you should be able to activate the ePrint on your printer functionality. For reference, while setting your printer Cloud of Google, I have included a document on the use of Google Cloud Print with your HP printer.

  Printer keeps no connection Wi - Fi

  http://support.HP.com/us-en/document/c03280093

  With the help of Google Cloud Print with your HP printer

  http://support.HP.com/us-en/document/c02817255

• Please help me error on the ePrint on window8.1 installation process

  I try to install on my Surface3 OS window8.1 ePrint, but finally the ERROR I don't know what is happening and how to solve the problem. Please help me.

  

  Hey @Screamo_off,

  Welcome to the Forum from HP Support.

  I understand that you are unable to install the HP ePrint app on your Windows 8.1 Surface.  I would like to help.

  What model of HP printer work?

  If your printer is connected to the Internet and compatible ePrint you might find this approach for Surface printing works. EPrint application is not compatible with the Surface, still, if you click here you can access steps to activate ePrint and learn how to use the ePrint via e-mail method.

  Let me know what printer you have, and if you have any other questions I can give you a more detailed account of all the ways that you can print with your combination of device.  Finally, click here to learn how to scan using the HP AIO remote.

  If I helped you to solve the problem, feel free to give me a virtual h.o.t. by clicking the "Thumbs Up" icon below and by clicking to accept this solution.

  Have a great day!