Epson Stylus Color 400 is unresponsive to commands from the computer

Although it worked fine for the past three years, my Epson Stylus Color 400 suddenly stopped to respond to commands from the computer.   I have checked all connections and assured cartridges are full and OK.   After turning off the power and unplug the printer from the computer, then press the power button and the power button together and then release the two buttons (all according to the Epson manual) prints a number and alignment to check properly.   What did I miss?

Hi Brian,

Thanks for posting your question in the Microsoft Community forums.

I see from the description of the problem, that this printer is not responding.

I imagine the inconvenience that you are experiencing. We are here to help and guide you in the right direction.

To provide the proper resolution, that I would need more information on your side.
Do you get any error messages?

This problem can occur if the cables are not properly connected, corrupt, drivers, incompatible drivers, the printer settings, missing updates, and problems related to the printer.

Method 1:
First, let's run this fixit who will help resolve the problem.

Diagnose and automatically fix problems printing and printer http://support.Microsoft.com/mats/printing_problems/

Method 2:
If the first method does not resolve the problem, you can try the procedure described in the article and check if it helps.

Printer in Windows problems
http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

Check out the link for more information.

Why can I not print?
http://Windows.Microsoft.com/en-us/Windows7/why-cant-I-print

Let us know the status of the issue after you perform the troubleshooting steps. If you need help or information about the issue with printing, I'll be happy to help you. We, at tender Microsoft to excellence.

Tags: Windows

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