Error 0x0000007E Stop etc. Help, please

Similar Questions

• My computer stopped the update since October 23, 2010, and whenever I try to check for popular update, I get the number of error code 80070490. Help, please!

  My update of the computer window stopped updating since October 23, 2010 and each time I tried check the update popular I get the error code 80070490. Help, please!

  Hello

  questions have already been addressed here in my 1st reply:

  Please read the answer given

  Here is the solution for your problem of MS

  You receive an error code "0 x 80070490" when you use Microsoft Update or Windows Update Web sites to install updates

  http://support.Microsoft.com/kb/958044

  or repost in the correct windows update forum

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-windows_update?page=1&tab=all

• When I open pdf files using acrobat 9, I get error 148: 3. Help, please

  When I open pdf files using acrobat 9, I get error 148: 3. Help, please

  Error: "License has stopped working". Windows

• I've just upgraded to PSE 12 and first E 12 and tried to installed several times.  Pop up says "Configuration Error"; contact Adobe Tech Support (?); and "mention the error code 1"!  Help please!

  I've just upgraded to PSE 12 and first E 12 and tried to installed several times.  Pop up says "Configuration Error"; contact Adobe Tech Support (?); and "mention the error code 1"!  Help please!

  Installation seems to work fine until, and including 'Technologies share '...

  I have cleaned all the disk *.tmp files, deleted all the shortcuts and various Adobe programs and he then successfully installed.

  Now, if I can get the updates to work.  There is always a challenge with the Adobe software.

• What is Adobe Business Catalyst status error: 503, 105002?  Help, please.

  What is Adobe Business Catalyst status error: 503, 105002?  Help, please.

  Hello

  This error has been linked to a maintenance earlier. Can you try again now and let us know if still encounter problems.

  Kind regards

  -Sidney

• Error 0X0000007E Stop after installing the new card mother and CPU.

  Original title: Stop error after installing the new card mother and CPU.

  After I installed a new motherboard and CPU I got a stop error 0X0000007E (0XC0000005, 0XB77EA756, 0XB84C742C, 0xB84C7128) and it restarted immediately. It always starts in safe mode, but I can't understand what is wrong. The old processor is a pentium 4 3 ghz, not sure what the motherboard was, new processor is AMD Athlon 64 X 2 Dual core 4200 + and I only know that the motherboard is an ASUS socket AM2. Device Manager does not recognize the CPU correctly, it shows just two entries called processor. As far as I can tell, it's almost certainly a driver issue, but I don't know how to diagnose or fix this. I am running windows XP home, I removed my video card, running 2 hard drives at 120 g (M) and 200 g (S), a DVD drive (M) and a reader of CD (S), and a stick of RAM to 1 GB.

  If you have made the change without having to reinstall XP, you will be taking and Pray H@ll. the best thing to do would be to reinstall XP and make sure you have the drivers available for your motherboard available so that you can update the installed chipset. In addition, be aware that if you have an OEM of Windows version, the license is dead when you changed the mother/CPU card.

  I hope this helps.

• Error 0x0000007E Stop 0 x 0000005, 0x085044B2D, 0xBD6B4B8 ect

  I use the 32-bit home edition Vista SP 2.

  I had a Trojan horse (11/12) through Java and has been authorized by my anti-virus (Spyware Dr.).

  I also uninstalled Java at the moment.

  Later, I scanned with MS Essential Malwarbytes, and the two don't return any results.

  However, I got a blue screen with stop above error message 3 times since.

  Hello

  Check this thread for more information using BlueScreenView, MyEventViewer and other methods
  to troubleshoot the BlueScreens - top 3 responses (+ 1 other).

  http://social.answers.Microsoft.com/forums/en-us/vistarepair/thread/3deab2fa-4000-4136-8c78-a3d22b1db009

  -----------------------------------------------------------------------------------------------------------------

  The system has RAID? If so, it's also very suspicious.

  This error is usually a driver problem and display adapter (video) driver is the most suspicious if she
  may be others. Antivirus/antispyware/security programs, equipment (heat) and major software problems
  can also cause the error. When you get to the section of the driver to use the Troubleshoot utility my generic
  methods in the next message and then return to the if necessary troubleshooting tool.

  Have you recently added hardware or drivers updated? Don't forget to look in Control Panel - Windows
  Updates to see if all drivers have been updated it. Other donor opportunities include the antivirus/anti-
  spyware/security programs.

  When you get to the pilot and sections of the memory of the troubleshooter check the following message to
  update drivers and memory test and then return to the troubleshooter if necessary.

  BCCode: 7F 0x0000007E which is also 0x1000007E

  Cause

  SYSTEM_THREAD_EXCEPTION_NOT_HANDLED bug control is a very common bug control. TO
  interpret, you must identify which exception has been generated.

  Common exception codes are:

  • 0xc0000005: STATUS_ACCESS_VIOLATION indicates a memory access violation has occurred.

  For a complete list of exception codes, see the Ntstatus.h file located in theinc directory
  the Microsoft Windows Driver Kit (WDK).

  Solve the problem

  If you do not have to debug this problem, you must use certain basic troubleshooting techniques.

  • Make sure you have enough disk space.
  • If a driver is identified in the bug check message, disable the driver or check with the
  • Reference of the manufacturer for driver updates.
  • Try changing video cards.
  • Check with your hardware vendor for updates to the BIOS.
  • Disable the BIOS memory options such as implementing caching or shading.

  If you plan to debug this problem, you may find it difficult to get a stack trace. Parameter 2
  (the address of the exception) must identify the driver or function that caused the problem.

  If the exception code 0 x 80000003 occurs, a hard-coded breakpoint or assertion was hit, but the system
  has been launched with the /nodebug. switch. This problem should occur infrequently. If it occurs repeatedly,
  Make sure that a kernel debugger is connected and the system is booted with the Switch/DEBUG .

  In case of exception code 0 x 80000002, the trap frame provides additional information.

  If you do not know the specific cause of the exception, consider the following questions:

  • Hardware incompatibility. Make sure all new hardware that is installed is listed in the
  • List of Microsoft Windows Marketplace tested products.
  • Service driver or defective peripheral system. A service driver or defective peripheral system can be
  • responsible for this error. Hardware problems, such as the incompatibilities of the BIOS, memory, conflicts
  • and IRQ conflicts can also generate this error.

  If a driver is listed by name in the bug check message, disable or remove that driver. Disable
  or remove drivers or services that have been recently added. If the error occurs during startup
  sequence and the system partition is formatted with the NTFS file system, you may be able to use safe
  Mode to rename or to delete the faulty driver. If the driver is used as part of the system startup procedure
  in Safe Mode, you must start the computer by using the Recovery Console to access the file.

  If the problem is associated with Win32k.sys, the source of the error may be a third remote
  control program. If this software is installed, you can remove the boot of the computer service
  by using the Recovery Console, and then by removing the offending system service file.

  Check the system log in Event Viewer for additional error messages that might help identify the
  device or the driver that generated the bug check 0x7E.

  You can also disable memory cache BIOS may try to resolve the error. You should also
  Run the diagnostics of material, especially the scanner memory, which provides the manufacturer of the system.
  For more information about these procedures, see the manual of your computer.

  The error that generates this message may occur after the first reboot during Windows Setup, or
  Once the installation is complete. A possible cause of the error is lack of disk space for installation and system
  BIOS incompatibilities. For problems during the installation of Windows that are associated with the absence of disc
  space, reduce the number of files on the disk drive hard target. Find and delete any temporary
  the files that you do not have to have files hidden Internet, backup application and.chkfiles files that
  contain fragments of file saved to disk scans. You can also use another hard drive with more drive
  free space for the installation. You can solve the problems of BIOS by upgrading the version of the system BIOS.

  BCCode: 7F 0x00000007E who is also a 0x1000007E<-- read="" this="">
  * 1141.html? order = votes http://www.faultwire.com/solutions-fatal_error/System-thread-exception-not-HANDLED-0x0000007E-

  ----------------------------------------------------------------------------------------------------------------------

  Look in the Event Viewer to see if something is reported on those.
  http://www.computerperformance.co.UK/Vista/vista_event_viewer.htm

  MyEventViewer - free - a simple alternative in the standard event viewer
  Windows. TIP - Options - Advanced filter allows you to see a time rather
  of the entire file.
  http://www.NirSoft.NET/utils/my_event_viewer.html

  Here are a few ways to possibly fix the blue screen issue. If you could give the blue screen
  info that would help. Such as ITC and 4 others entered at the bottom left. And all others
  error information such as codes of STOP and info like IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.

  As examples:

  BCCode: 116
  BCP1: 87BC9510
  BCP2: 8C013D80
  BCP3: 00000000
  BCP4: 00000002

  or in this format:

  Stop: 0 x 00000000 (oxoooooooo oxoooooooo oxoooooooo oxooooooooo)
  Tcpip.sys - address blocking 0 x 0 00000000 000000000 DateStamp 0 x 000000000

  It is an excellent tool for displaying the blue screen error information

  BlueScreenView scans all your minidump files created during ' blue screen of the.
  death ' crashes and displays information about all accidents of a table.
  Free
  http://www.NirSoft.NET/utils/blue_screen_view.html

  BlueScreens many are caused by drivers of old or damaged, in particular the video drivers
  However, there are other causes.

  You can do mode if necessary safe or the Vista DVD command prompt or
  Options recovery if your system is installed by the manufacturer.

  This tells you how to access the System Recovery Options and/or a Vista DVD
  http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

  You can try a system restore to a point before the problem started when one exists.

  How to make a Vista system restore
  http://www.Vistax64.com/tutorials/76905-System-Restore-how.html

  -------------------------------------------------------------------------

  Start - type this into the search-> find COMMAND to top box and RIGHT CLICK-
  RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe)
  program generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  The log can give you the answer if there is a corrupted driver. (Does not work
  tell all possible driver issues).

  Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  -------------------------------------------------------------------------

  Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, part 3
  keyboard and mouse, as well as of other major device drivers.

  Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
  http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

  How to install a device driver in Vista Device Manager
  http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

  How to disable automatic driver Installation in Windows Vista - drivers
  http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
  http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

  -------------------------------------------------------------------------

  How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
  quit unexpectedly
  http://support.Microsoft.com/kb/958233

  Troubleshooting, STOP error blue screen Vista
  http://www.chicagotech.NET/Vista/vistabluescreen.htm

  Understanding and decoding BSOD (blue screen of death) Messages
  http://www.Taranfx.com/blog/?p=692

  Windows - troubleshooting blue screen errors
  http://KB.wisc.edu/page.php?id=7033

  -------------------------------------------------------------------------

  In some cases, it may be necessary.

  The Options or Vista recovery disk Startup Repair

  How to do a startup repair
  http://www.Vistax64.com/tutorials/91467-startup-repair.html

  This tells you how to access the System Recovery Options and/or a Vista DVD
  http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• iBooks automatically starts an audio book... How to stop? Help please - thx!

  ... When I plug Apple EarPods, helmet or an audio jack in my car, iBooks automatically starts an audiobook... it happens all the time when I want to just listen to a song or answer the phone! How to stop?

  Help please - thx!

  I have this problem as well on an iPhone 6. I went to Audible for listening to audio books, but iBooks keeps opening and automatic reading a book that I wasn't even listening when I plug in my headphones. Sometimes there is a delay, then I will listen to something on Audible for a few seconds, and then it stops and be interrupted by iBooks from. It is really unpleasant.

  I really don't want anything to play automatically when I plug my headphones.

• Possible error in drive C. help, please.

  I had this problem since I bought the laptop a few years ago, after asking many friends and not able to understand the question I write it here.

  On my C drive, they say currently I have 20 GB of available, but when I calculate the size of all the folders in the C drive, I found that I have 40 GB of free. Also free space in C drive change frequently, sometimes I said have15 GB free and when I restart, it said 20 GB free. I have had this problem since I bought my laptop a few years ago. I really wonder why it displays the incorrect disk free space. I have a laptop Toshiba Qosmio, using Windows Vista as OS and my hard drive is NTSC. I've been anti virus research, but nothing comes out. I defragmented my laptop as well. Please help me if you know why it's happening.

  I have E disk on my laptop, but the news of free disk space on this partition are perfect and precise. It is not fluctuate or the other.  I'm not the smartest person in regards to computers, but if you guide me, I can give you more information that you may need.
  Thank you.

  -Vic

  VIC

  You must have enough space to store does not exceed 14 days restore points. Who is on the basis that undertake you regular maintenance and do not leave unresolved errors. With the help of cCleaner, you can remove the systematic regular restore points. I try to keep those created before a significant as a MS update for a longer period.

• Microphone has stopped working - HELP, please!

  Hello.

  My plug-in headset and regular lapel microphone suddenly stopped working.  It was working before and I know that my helmet or conventional microphone are not broken.

  I noticed this problem when I would go to a Voice Chat room and trying to talk into the microphone, the volume bar would move only a little bit and not much.

  I checked all my settings of volume and nothing is low in the volume bar of the Realtek High Definition Audio, or the DD Realtek Audio Manager.  Everything is fine and when I lifted up the microphone, he is selected by default and indicates that it works correctly, but the sound does not come through.

  I am running Windows Vista Home Premium, my helmet is called Dynex, my plug in microphones are called Plantronics and the other on my Logitech webcam.  Help, please.

  ~ Marynonimous

  P.S. I also went to my menu of BIOS and changed my setting audio on-board car Enabled to disabled, and then back to Enabled, and this still does not work.

  P.P.S. My speakers work fine.  I hear people speaking from the voice chat rooms and hear the sounds of my computer.  I hear them on my helmet and my speakers when I unplug my headphones, so my speakers are absolutely perfect.

  Well, I don't have the connected headset on the helmet correctly.  I fixed it.  Thank you.  I'm sorry.  Thank you.  God bless you all.  Love and prayers to Jesus.

• I did the error page numbering; need help please

  CS4 IND, win7. I have a file with the pump and the price of parts and another with a fair price for parts. Starting price on page 1 of the pump (the cover page, the left side of page 2... etc.) up to page 48. Similar agreement with parts price file. Today I created a book file, so I can make a pdf and search for the reference numbers in the two files and make sure that they have the same price in both files. Now, I have discovered that the second file (price of parts) in the book begins its numbering of pages to 50. I want to be like the first file numbering page. (like before I did this book file.) I dibbed in absolute numbering of the sections and make me lost and frustrated. How can I get the things as they were before? Help, please.

  In the 'book page numbering options' accessible via the menu:

  

  Uncheck the box that says automatically update section and page numbers.

  

• When I send an email, all this information is sent, too. It's a novelty, and I want him to stop. Help, please.

  This is what appears in the emails I send. I don't know how to keep it off my outgoing emails, since I put there in the first place. Help, please! It is too much info and not useful to anyone at the other end.

  From: 	02 2015 <>
  

  X key account: Account2
  X-UIDL: 1443572492.M646439P28687.maildrop11, S = 1235, W = 1261
  X-Mozilla-Status: 0001
  X-Mozilla-Status2: 00000000
  X-Mozilla-keys:
  Received: (qmail 28672 invoked from network); September 30, 2015 00:21:32-0000
  Received: from unknown (HELO inbound2.hw.buf.ny.localnet.com) ([10.30.204.16]) (envelope-sender < [email protected] >) of maildrop11.localnet.sys (qmail-ldap - 1.03) with SMTP for < [email protected] >; September 30, 2015 00:21:32-0000
  Received: from cdptpa-oedge - vip.email.rr.com (cdptpa-outgoing - snat.email.rr.com [107.14.166.226]) by inbound2.hw.buf.ny.localnet.com (Postfix) with ESMTP id 78B2AC8049 for < [email protected] >; Tuesday, September 29, 2015 20:21:32-0400 (EDT)
  Received: from [65.30.209.163] (helo [65.30.209.163:49372] = [192.168.17.21]) by cdptpa-oedge03 (envelope - < [email protected] >) (ecelerity 3.5.0.35861 r (Momo - dev:tip)) with ESMTP id 00/15-12747-FCA2B065;)) Wed, 30 Aug 2015 00:20:32 + 0000
  From: Janine Arseneau < [email protected] >
  From: Janine Arseneau < [email protected] >
  Subject: Hello
  Message-ID: < [email protected] >
  Date: Tuesday, September 29, 2015 19:20:34-0500
  User-Agent: Mozilla/5.0 (Windows NT 6.0; rv:38.0) Gecko/20100101 Thunderbird/38.2.0
  MIME-Version: 1.0
  Content-Type: text/plain; charset = utf-8; format = flowed
  Content-Transfer-Encoding: 7 bit
  X RR-connection-IP: 107.14.168.142:25
  X-Cloudmark-Score: 0

  edited by e-mail from the public and robots to spammers

  View | Headers | Normal

• Help please: error 0x0000007e Stop when starting up on top of Satellite P30 110

  Hello

  I wonder if someone can please help me with a recurring error message I get randomly when starting up. I have a satellite P30-110, with WXP Home SP2 installed. Mobile P4 3.2Ghz processor, 512 RAM, ATI mobility Radeon 9600/9700 series.

  Turns off the computer as usual last night. He walks this morning and think that it load the bios OK and then got the black background with Win XP, and then think about this error page came. Has a blue background with the following text:

  "A problem has been detected and Windows has shut down to prevent damage to your computer.

  If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:

  Make sure you have enough disk space. If a driver is identified in the stop message, disable the driver or check with the manufacturer for driver updates. Try changing video cards.

  Check with your hardware vendor for updates to the BIOS. Disable the BIOS memory options such as implementing caching or shading. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.

  Technical information:

  "STOP: 0X0000007E (0XC0000005, 0X00000000, 0XF891D384, 0XF891D080).

  I turned the computer off, then restarted when prompted chose to start windows normally, and it seems to start up fine.

  Any ideas?
  Thanks for your help.

  Hello

  If this is the first time, you've seen this error, I'm not too concerned about it. There are not too many people who have not encountered this scenario occasionally.

  The time to worry, if it happens regularly, as this may indicate a component defective that will need to be diagnosed later.

  On this occasion, I suspect that the start process has detected an anomaly any (possibly a play on hard drive control) and rather than allow Windows to continue it stopped with the error on blue screen.

  Kind regards

• Try opening Windows Defender me gives error code: 0x800106ba - a problem caused this program service stop. Help, please.

  Hi all

  I am a newbie with doozy a bit of a problem:

  Services of Windows Defender on my local computer no longer works.  The message I get is:

  «Windows Defender encountered an error: 0x800106ba.» A problem caused this program service stop.  To start the service, restart your computer or search help and Support to find out how to start a service manually. »

  I restarted my computer nothing works.

  I followed the advice from another thread in the following way: go to the control panel > click on Administrative Tools > Services > Windows Defender properties > change initially > press on apply.  It seemed that he would work until the following message appeared:

  "The Windows Defender service on Local computer started and then stopped.  Some services stop automatically if they are not in use by other services or programs. »

  Any help, help, clarity on this issue...?

  Thank you very much! :]

  This problem can occur because another security application is used or the Windows Defender service has stopped, or components of Windows Defender are corrupt.

  You install any new programs recently? Windows Defender is not designed to protect against the extent of malware. If programs like Microsoft Security Essentials or AVG 9 and Windows Defender both run, your system may experience degradation in performance and other problems caused by the conflict of two services providing real-time protection at the same time. I recommend that you keep the Defender off if another application of security protection is running. These security software stop windows Defender work properly in order to prevent conflicts.

  If no similar security application is installed, I suggest that we have follow these steps to resolve the problem:

  Step 1: Check the Windows Defender service
  =================================
  1. click on start, in the search box, type: "services.msc" (without the quotes) and press ENTER. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
  2. double-click on the service "Windows Defender".
  3. click on the 'general' tab. Make sure the "Startup Type" is "automatic". Click on apply. Then please click on "Start" under "Status of Service" to start the service.

  If the problem is not resolved, please refer to step 2:

  Step 2: Save the associated DLL files
  ========================
  1. click on start, type "cmd" (without the quotes) in the box start the search. Right click on CMD listed above and click 'run as administrator '.

  2. in the command prompt, type the following and press ENTER to each order:

  regsvr32 atl.dll

  regsvr32 c:\windows\system32\wuapi.dll
  regsvr32 softpub.dll
  regsvr32 mssip32.dll

  3. close the command prompt, and then run Windows Defender.

  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• BSOD (Stop error) on commissioning. Help, please!

  Stop 0x0000000A (0x00000002, 0x00000001, 0x00000000, 0x804DC11D)
  IRQL_Less_or_Equal

  First time this has happened only a few days ago. I had Windows XP Edition SP3 family.

  I could not understand the problem and eventually reformat my C: drive and everything seemed fine. Then suddenly alluva the error again.

  It begins one minute after I connect to my office, then after that I have to the windows startup screen and he mistakes for the BSOD.

  Each time, it's the exact same error, so I don't know it's coming from the same source. And I don't know how it would be a virus that I have a virus scanner. All I hope is that this is something I can fix it for a few months without constantly reformatting or wipe my D: drive as there are things there I need and don't want to spend a whole day backup stuff.

  An overview of this problem would be appreciated. And I can't log in to get a minidump. The stop error is all what I have.

  I checked the PCI (my gfx and 2 wireless cards) cards by taking out them and the problem persists. I also checked the RAM sticks last time it happened by removing one and try. the problem persisted. I think it may be the motherboard or hard drive related... which I am dreading.

  --------------------------------------------------------------------------------

  >.

  I googled and found this... Sorry if I'm not allowed to post outside links, but I'm 99% positive it's that one. Laughing out loud.

  http://www.ascendtech.us/ITEMDESC.asp?IC=MB4DELDIMEN3000

  Heck. It's so much more enjoyable when things are easy. ;-) Well, since you have reinstalled Windows make sure you have installed the updated for all your hardware drivers. You won't get the since the Dell for your Dell Dimension 3000 website. The best way to do is to enter your Service tag in the Dell support page.

  Once you have installed the updated drivers (and don't forget Desktop Software from Dell if this model has), if the problem recurs, then you for lack of material. Just get out the bits and putting them again - then it won't do not a complete waste of time. You need solve the material problems systematically. Dell has diagnostics which reach you by pressing F12 when the computer starts. You will see the start of the diagnostic utility option. Run full diagnostics on everything. It takes some time. If all goes, I would always test the RAM with Memtest86 +. We have seen many machines that passed the Dell diagnostics, but which had hardware problems. However, if the diagnostics show failures don't bother. Replace defective components.

  http://www.elephantboycomputers.com/page2.html#Hardware_Tshoot
  On tests of hardware failures often alleged swapping parts by parts checked. If you can not do the test yourself and/or are uncomfortable opening your computer, take the machine to a professional computer repair shop (not your local equivalent of BigComputerStore/GeekSquad). If possible, have all your data backed up before taking the machine into a shop.

  One thing to note - it is an old machine. If the motherboard is the bad part, it's time to just buy a new computer. It will be uneconomic to put hundreds of dollars into this old machine. Wait next week and buy a new Dell running Windows 7. MS - MVP - Elephant Boy computers - don't panic!