Error 146 when trying to install

I started using Photoshop and Premier Pro a few years ago and am constantly applying them. I like the more simple and comfort of use. But recently on the 7.08.2016 the payment to products (Photoshop and Premier Pro) has been made and programs do not work and they don't always work. At first, they don't update and I applied for the support service. I waited for the answer for 2-3 hours (in chat), and then was distracted for 10 minutes. The girl (consultant, operator) responded immediately and closed the cat. Then I received an e-mail with a manual how to remove and reinstall the programs. I did all the operations according to received manual, but... now the paid programs even install, when I try to install it, he is reported to have a mistake and it displays the text on a screen:

Exit code: 146
------------------------------------— Summary —----------------------------------—
-2 fatal Error (s), 0 error (s), 1 warning (s)

FATAL: error (Code = 146) the "MoveDirectoryCommand" command for the package: "AdobePreview1.2.0All - win64', version: 1.2.0"
FATAL: error during installation of the package (name: AdobePreview1.2.0All - win64 Version: 1.2.0).) Error code: '146'
WARN: cannot move the directory 'C:\adobeTemp\ETR7F9F.tmp\1\Application\preview.generate' to 'C:\Program Files\Common Files\Adobe\Plug-Ins\CC\Generator\preview20155.generate'

How can I be connected with an expert (an operator or Manager) to solve the problem?

The money can be returned back?

  1. P.S. Due to these technical problems, I couldn't apply the products and now it's already the 19th of August.

uninstall all cc including the application of cc desktop, uninstall the Adobe Creative Cloud desktop application

clean your computer of files cc by http://www.adobe.com/support/contact/cscleanertool.html

Restart your computer (do not skip this)

Reinstall the cc desktop application, https://creative.adobe.com/products/creative-cloud

Use the desktop application to install your programs and the cc events

for support, use a browser that permits the popups and cookies during the hours pst click here and, when available, click on "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html

Tags: Adobe

Similar Questions

Maybe you are looking for

  • Launches messages like

    My wife and I use an identical pair Mbps: MacBook Pro 15 inch with Retina display (end of 2013).  Yesterday Messages began to misbehave on BOTH machines in the same way.  After watching a few minor excesses, we have disconnected (e) messages and rebo

  • KODAK printer fails to communicate

    Even if it seems my Kodak 3200 Series printer is installed in my test computer I may it doesn't communicate. [Moved from comments]

  • Fix error front panel

    Hello I've implemented an algorithm for counting and tagging of the components plugged into the binary images (LabVIEW 8.0). At the end of programming, I inserted a tab (replaced by indicator) control and copied images in its pages for later use. The

  • Update for Background Intelligent Transfer Service (BITS) 2.0 and WinHTTP 5.1 (KB842773)

    Update for Background Intelligent Transfer Service (BITS) 2.0 and WinHTTP 5.1 (KB842773) did a new install of windows... trying to update and it always fails to download... even small jets of microsofts help page and downloaded it... says file is cor

  • My e-mails are blank with no message

    When you read the emails in Outlook Express that they show, which he and the object bar, but the rest of the email is empty. What's wrong?