Error 16 - Acrobat Pro app
I can't launch Acrobat Pro due to the Eoor 16.
I already have the permissions as suggested in previous forums.
You have any other suggestions?
Thank you very much
Stefania
For mac,.
Please see:
Error 16 while using the applications in the suite Adobe CC 2015...
In Adobe Creative Suite or Adobe Creative Cloud configuration error
Let us know if this helps!
Tags: Acrobat
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Process: AdobeAcrobat [40944]
Path: / Applications/Adobe Acrobat Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat XI
ID: com.adobe.Acrobat.Pro
Version: 11.0.11 (11.0.11)
Code type: X 86 (native)
Parent process:? [1]
Responsible: AdobeAcrobat [40944]
User ID: 503
Date/time: 2015-07-02 15:21:46.831-0500
OS version: Mac OS X 10.10.4 (14E46)
Report Version: 11
Anonymous UUID: 6A4E3C5E-A6F0-4BB2-8A87-CDE202998A5F
Time since started awake: 140000 seconds
Crashed thread: 0 dispatch queue: com.apple.main - wire
Exception type: EXC_BAD_ACCESS (SIGSEGV)
Exception codes: KERN_INVALID_ADDRESS at 0x000000006f7265d1
VM regions near 0x6f7265d1:
__LINKEDIT 00000000495d 5000-0000000049634000 [380K] r-/ rwx SM = COW /System/Library/Extensions/GeForceTeslaGLDriver.bundle/Contents/MacOS/GeForceTeslaGLDrive r
->
MALLOC_TINY 000000007ae00000 - 000000007b 000000 [2048K] rw-/ rwx SM = COW
Thread 0 crashed: Dispatch queue: com.apple.main - wire
0 com.adobe.Acrobat.framework 0x0022b119 RunAcrobat + 1380701
1 com.adobe.Acrobat.framework 0x0136a19b AcroSecurityBailOutImpl + 15691181
2 com.adobe.Acrobat.framework 0x00e7c9a2 AcroSecurityBailOutImpl + 10524084
3 com.adobe.Acrobat.framework 0x0029180a RunAcrobat + 1800270
4 com.adobe.Acrobat.framework 0x0015b3e6 RunAcrobat + 529450
5 com.adobe.Acrobat.framework 0x001556a3 RunAcrobat + 505575
6 com.adobe.Acrobat.framework 0x0015533e RunAcrobat + 504706
7 com.adobe.Acrobat.framework 0 x 00155136 RunAcrobat + 504186
8 com.adobe.Acrobat.framework 0 x 00154774 RunAcrobat + 501688
com.adobe.Acrobat.framework 9 0x001543d9 RunAcrobat + 500765
com.apple.AppKit 10 0x9a083107-[NSView _drawRect:clip:] + 4221
11 com.apple.AppKit 0x9a081942-[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2071
12 com.apple.AppKit 0x9a081c99-[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2926
13 com.apple.AppKit 0x9a081c99-[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2926
14 com.apple.AppKit 0x9a081c99-[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2926
15 com.apple.AppKit 0x9a081c99-[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2926
16 com.apple.AppKit 0x9a081c99-[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2926
17 com.apple.AppKit 0x9a07f8fa-[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topVi ew:] + 876
18 com.apple.AppKit 0x9a080bb4-[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topVi ew:] + 5670
19 com.apple.AppKit 0x9a080bb4-[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topVi ew:] + 5670
20 com.apple.AppKit 0x9a07f0d4-[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topVi ew:] + 311
21 com.apple.AppKit 0x9a07b728-[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 2942
22 com.apple.AppKit 0x9a02e6ee-[NSView displayIfNeeded] + 1629
23 com.apple.AppKit 0x9a02dfdc-[NSWindow displayIfNeeded] + 324
24 com.adobe.Acrobat.framework 0x0014b8cd RunAcrobat + 465169
25 com.apple.AppKit 0x9a02dbc0 _handleWindowNeedsDisplayOrLayoutOrUpdateConstraints + 1262
26 com.apple.AppKit 0x9a818e3b __83-[NSWindow _postWindowNeedsDisplayOrLayoutOrUpdateConstraintsUnlessPostingDisabled] _block_invoke1579 + 58
27 com.apple.CoreFoundation 0x9b2c4e3d _runLoopObserverWithBlockContext + 29
28 com.apple.CoreFoundation 0x9b2c481e __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 30
29 com.apple.CoreFoundation 0x9b2c4760 __CFRunLoopDoObservers + 400
30 com.apple.CoreFoundation 0x9b2b60c2 __CFRunLoopRun + 946
31 com.apple.CoreFoundation 0x9b2b5aa6 CFRunLoopRunSpecific + 390
32 com.apple.CoreFoundation 0x9b2b590b CFRunLoopRunInMode + 123
33 com.apple.HIToolbox 0x9c0d88f8 RunCurrentEventLoopInMode + 262
34 com.apple.HIToolbox 0x9c0d8503 ReceiveNextEventCommon + 192
35 com.apple.HIToolbox 0x9c0d842c _BlockUntilNextEventMatchingListInModeWithFilter + 99
36 com.apple.AppKit 0x9a02ab41 _DPSNextEvent + 742
com.apple.AppKit 37 0x9a02a1e5-[NSApplication nextEventMatchingMask:untilDate:inMode: dequeue:] + 350
38 com.apple.AppKit 0x9a01eb9c-[NSApplication run] + 907
39 com.adobe.Acrobat.framework 0x000db972 RunAcrobat + 6582
40 com.adobe.Acrobat.framework 0x000da0ef RunAcrobat + 307
41 main 0x000cbed5 com.adobe.Acrobat.Pro + 91
42 com.adobe.Acrobat.Pro 0x000cbe71 start + 53
Thread 1: dispatch queue: com.apple.libdispatch - Manager
0 libsystem_kernel.dylib 0x95dd68ce kevent64 + 10
1 libdispatch.dylib 0x94ae873f _dispatch_mgr_invoke + 245
2 libdispatch.dylib 0x94ae83a2 _dispatch_mgr_thread + 52
Thread 2: Dispatch queue: NSOperationQueue 0x7c27f4c0: NSOperation 0x7c27f740 (QOS: initiated)
0 libsystem_kernel.dylib 0x95dd58f6 __semwait_signal + 10
1 libsystem_c.dylib 0x95891c06 $UNIX2003 + 218 nanosleep
com.apple.Foundation 2 0x9869a2ed + [NSThread sleepForTimeInterval:] + 169
3 com.adobe.Acrobat.framework 0x00f32d5a AcroSecurityBailOutImpl + 11270508
4 com.apple.Foundation 0x9864237e-[__NSOperationInternal _start:] + 770
5 com.apple.Foundation 98642071-[NSOperation start] 0 x + 71
6 com.apple.Foundation 0x98641d8b __NSOQSchedule_f + 213
7 libdispatch.dylib 0x94ae5130 _dispatch_client_callout + 50
8 libdispatch.dylib 0x94ae8d05 _dispatch_queue_drain + 1017
libdispatch.dylib 9 0x94aea99d _dispatch_queue_invoke + 186
10 libdispatch.dylib 0x94ae7f89 _dispatch_root_queue_drain + 395
11 libdispatch.dylib 0x94af763d _dispatch_worker_thread3 + 97
12 libsystem_pthread.dylib 0x923801da _pthread_wqthread + 724
13 libsystem_pthread.dylib 0x9237de2e start_wqthread + 30
3 wire:
0 libsystem_kernel.dylib 0x95dd5512 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x92380a4a _pthread_cond_wait + 726
pthread_cond_wait 2 libsystem_pthread.dylib 0x923841c0 $UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x96e665f5 TSWaitOnCondition + 133
4 com.apple.CoreServices.CarbonCore 0x96e6682d TSWaitOnConditionTimedRelative + 195
5 com.apple.CoreServices.CarbonCore 0x96e38ace MPWaitOnQueue + 199
6 com.adobe.ACE 0x023e84dc 0x23e6000 + 9436
7 com.adobe.ACE 0x023e8441 0x23e6000 + 9281
8 com.apple.CoreServices.CarbonCore 0x96e38ff6 PrivateMPEntryPoint + 68
libsystem_pthread.dylib 9 0x9237fe13 _pthread_body + 138
10 libsystem_pthread.dylib 0x9237fd89 _pthread_start + 162
11 libsystem_pthread.dylib 0x9237de52 thread_start + 34
Thread 4:
0 libsystem_kernel.dylib 0x95dd5512 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x92380a4a _pthread_cond_wait + 726
pthread_cond_wait 2 libsystem_pthread.dylib 0x923841c0 $UNIX2003 + 71
3 com.adobe.AGM 0x02551cc7 0 x 2546000 + 48327
4 com.adobe.AGM 0x02551c06 0 x 2546000 + 48134
5 com.adobe.AGM 0x02551ba4 0 x 2546000 + 48036
6 com.adobe.AGM 0 02551844 x 0 x 2546000 + 47172
7 libsystem_pthread.dylib 0x9237fe13 _pthread_body + 138
8 libsystem_pthread.dylib 0x9237fd89 _pthread_start + 162
libsystem_pthread.dylib 9 0x9237de52 thread_start + 34
Wire 5:
0 libsystem_kernel.dylib 0x95dcf9ce mach_msg_trap + 10
1 libsystem_kernel.dylib 0x95dcea70 mach_msg + 68
2 com.apple.CoreFoundation 0x9b2b6ef6 __CFRunLoopServiceMachPort + 214
3 com.apple.CoreFoundation 0x9b2b6309 __CFRunLoopRun + 1529
4 com.apple.CoreFoundation 0x9b2b5aa6 CFRunLoopRunSpecific + 390
5 com.apple.CoreFoundation 0x9b2b590b CFRunLoopRunInMode + 123
6 com.apple.AppKit 0x9a0fa2d0 _NSEventThread + 283
7 libsystem_pthread.dylib 0x9237fe13 _pthread_body + 138
8 libsystem_pthread.dylib 0x9237fd89 _pthread_start + 162
libsystem_pthread.dylib 9 0x9237de52 thread_start + 34
Line 6:
0 libsystem_kernel.dylib 0x95dd68b2 kevent + 10
1 com.adobe.Acrobat.framework 0x015ac8c9 AcroSecurityBailOutImpl + 18060507
2 com.adobe.Acrobat.framework 0 x 01508411 AcroSecurityBailOutImpl + 17387555
3 com.adobe.Acrobat.framework 0x015044f1 AcroSecurityBailOutImpl + 17371395
4 libsystem_pthread.dylib 0x9237fe13 _pthread_body + 138
5 libsystem_pthread.dylib 0x9237fd89 _pthread_start + 162
6 libsystem_pthread.dylib 0x9237de52 thread_start + 34
Slide 7: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x95dcf9ce mach_msg_trap + 10
1 libsystem_kernel.dylib 0x95dcea70 mach_msg + 68
2 com.apple.CoreFoundation 0x9b2b6ef6 __CFRunLoopServiceMachPort + 214
3 com.apple.CoreFoundation 0x9b2b6309 __CFRunLoopRun + 1529
4 com.apple.CoreFoundation 0x9b2b5aa6 CFRunLoopRunSpecific + 390
5 com.apple.CoreFoundation 0x9b2b590b CFRunLoopRunInMode + 123
6 com.apple.CFNetwork 0x96425b7f + [NSURLConnection (Loader) _resourceLoadLoop:] + 717
7 com.apple.Foundation 0x98625aed-[NSThread main] + 45
8 com.apple.Foundation 0 x 98625896 __NSThread__main__ + 1538
libsystem_pthread.dylib 9 0x9237fe13 _pthread_body + 138
10 libsystem_pthread.dylib 0x9237fd89 _pthread_start + 162
11 libsystem_pthread.dylib 0x9237de52 thread_start + 34
Slide 8: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x95dd584e __select + 10
1 com.apple.CoreFoundation 0x9b306b3a __CFSocketManager + 906
2 libsystem_pthread.dylib 0x9237fe13 _pthread_body + 138
3 libsystem_pthread.dylib 0x9237fd89 _pthread_start + 162
4 libsystem_pthread.dylib 0x9237de52 thread_start + 34
Wire 9:
0 libsystem_kernel.dylib 0x95dcf9ce mach_msg_trap + 10
1 libsystem_kernel.dylib 0x95dcea70 mach_msg + 68
2 com.apple.CoreFoundation 0x9b2b6ef6 __CFRunLoopServiceMachPort + 214
3 com.apple.CoreFoundation 0x9b2b6309 __CFRunLoopRun + 1529
4 com.apple.CoreFoundation 0x9b2b5aa6 CFRunLoopRunSpecific + 390
5 com.apple.CoreFoundation 0x9b2b590b CFRunLoopRunInMode + 123
6 com.adobe.AcrobatPlugin.EFS 0x16eae876 0x16e97000 + 96374
7 com.apple.Foundation 0x98625aed-[NSThread main] + 45
8 com.apple.Foundation 0 x 98625896 __NSThread__main__ + 1538
libsystem_pthread.dylib 9 0x9237fe13 _pthread_body + 138
10 libsystem_pthread.dylib 0x9237fd89 _pthread_start + 162
11 libsystem_pthread.dylib 0x9237de52 thread_start + 34
Thread 10:
0 libsystem_kernel.dylib 0x95dd6dd6 __read + 10
1 com.adobe.Acrobat.framework 0x00fa155c AcroSecurityBailOutImpl + 11723118
2 com.adobe.Acrobat.framework 0x00fa15d2 AcroSecurityBailOutImpl + 11723236
3 com.adobe.Acrobat.framework 0x00f5c7ec AcroSecurityBailOutImpl + 11441150
4 com.adobe.Acrobat.framework 0x00f5771e AcroSecurityBailOutImpl + 11420464
5 com.adobe.Acrobat.framework 0x00f5fa56 AcroSecurityBailOutImpl + 11454056
6 com.adobe.Acrobat.framework 0x004bb924 AcroSecurityBailOutImpl + 296246
7 libsystem_pthread.dylib 0x9237fe13 _pthread_body + 138
8 libsystem_pthread.dylib 0x9237fd89 _pthread_start + 162
libsystem_pthread.dylib 9 0x9237de52 thread_start + 34
Wire 11:
0 libsystem_kernel.dylib 0x95dd5e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x923802b1 _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x9237de2e start_wqthread + 30
12 wire:
0 libsystem_kernel.dylib 0x95dd5e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x923802b1 _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x9237de2e start_wqthread + 30
Line 13:
0 libsystem_kernel.dylib 0x95dcfa0a semaphore_wait_trap + 10
1 com.adobe.Acrobat.framework 0x0058e5ae AcroSecurityBailOutImpl + 1159616
2 libsystem_pthread.dylib 0x9237fe13 _pthread_body + 138
3 libsystem_pthread.dylib 0x9237fd89 _pthread_start + 162
4 libsystem_pthread.dylib 0x9237de52 thread_start + 34
Thread 14:
0 libsystem_kernel.dylib 0x95dcfa0a semaphore_wait_trap + 10
1 com.adobe.Acrobat.framework 0x0058e5ae AcroSecurityBailOutImpl + 1159616
2 libsystem_pthread.dylib 0x9237fe13 _pthread_body + 138
3 libsystem_pthread.dylib 0x9237fd89 _pthread_start + 162
4 libsystem_pthread.dylib 0x9237de52 thread_start + 34
Line 15:
0 libsystem_kernel.dylib 0x95dd5e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x923802b1 _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x9237de2e start_wqthread + 30
16 wire:
0 libsystem_kernel.dylib 0x95dcfa0a semaphore_wait_trap + 10
1 com.adobe.Acrobat.framework 0x0058e5ae AcroSecurityBailOutImpl + 1159616
2 libsystem_pthread.dylib 0x9237fe13 _pthread_body + 138
3 libsystem_pthread.dylib 0x9237fd89 _pthread_start + 162
4 libsystem_pthread.dylib 0x9237de52 thread_start + 34
Thread 0 crashed with X 86 Thread State (32-bit):
EAX: 0x6f726341 ebx: 0x01369ff6 ecx: 0x8feab9da edx: 0x7eb6ea00
EDI: 0x7e596a74 esi: 0xa0a5c038 ebp: 0xbff32048 esp: 0xbff32030
SS: 0 x 00000023 efl: 0 x 00210286 eip: 0x0022b119 cs: 0x0000001b
DS: 0 x 00000023 are: 0 x 00000023 fs: 0 x 00000000 gs: 0x0000000f
CR2: 0x6f7265d1
Logical CPU: 1
Error code: 0 x 00000004
Trap number: 14
Binary images:
0xcb000 - 0xcbfff + com.adobe.Acrobat.Pro (11.0.11 - 11.0.11) < 9B19B497-B399-3889-9550-EE2FAAD48322 > / Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
0xd2000 - 0x223cfe7 + com.adobe.Acrobat.framework (11.0.11 - 11.0.11) < 2ACBDE4E-3A48-38F6-8D9E-6B363DA8DB4B > / Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Frameworks/Acrobat.framework/Versions/A/Acrobat
0x23e6000 - 0x2538fe7 + com.adobe.ACE (AdobeACE 2.20.02.1 - 2.20.02.1) < 711209D4-FBA8-37AE-9B21-E7F7EAE52A36 > / Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0 x 2546000 - 0x2b1cff7 + com.adobe.AGM (AdobeAGM 4.28.143.1 - 4.28.143.1) < D75782F8-BB09-39C6-9F7A-0CE26250E962 > / Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x2b88000 - 0x2ba6ff3 + com.adobe.BIB (AdobeBIB 1.2.03.1 - 1.2.03.1) < 21A36908-3031-35AF-A74B-ECC65BEAEC9F > / Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x2bad000 - 0x2eaaffb + com.adobe.CoolType (AdobeCoolType 5.11.139.1 - 5.11.139.1) < 4621A40D-EF34-37D8-AA2D-C8181887048A > / Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x2edc000 - 0x2f3dff3 com.apple.QuickLookFramework /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook < FD12F205-1886-3F13-A732-A0E5BF666635 > (5.0 - 675.42)
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0x9b23f000 - 0x9b5f3ff7 com.apple.CoreFoundation /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation < 267B1002-C755-37B4-95CD-92358CF994B8 > (6, 9 - 1153.18)
0x9b5f4000 - 0x9b5faff7 com.apple.MediaAccessibility /System/Library/Frameworks/MediaAccessibility.framework/Versions/A/MediaAccessibility < 81E9530E-882C-313C-A4D5-2F43EB569E4F > (1.0 - 61)
0x9b5fb000 - 0x9b62afff com.apple.CoreVideo (1, 8 - 145.1) < A59466FC-6B5A-3B36-BDD4-AC9CD581B7A1 > /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x9b62b000 - 0x9b636ff7 com.apple.NetAuth /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth < 3E650FB0-5EB5-3807-8B71-8FAF64D6A0FC > (5.2 - 5.2)
0x9b637000 - 0x9b6c4ff3 com.apple.PerformanceAnalysis (lysis of /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/PerformanceAna < 9DF43401-98CE-3B53-B743-F6A07C6FBDC0 > 1.0 - 1.).
0x9b6c5000 - 0x9b6c7fff (699.30.1) libsystem_configuration.dylib < F6CDE2CA-FFB8-3A1C-81CC-89866ABC0954 > /usr/lib/system/libsystem_configuration.dylib
0x9b6c8000 - 0x9b7eeffb com.apple.WebKitLegacy (10600 - 10600.7.12) /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebKitLegacy.framework/ < 664CD921-9BA5-346E-8ABD-B707A4AE18E1 > Versions/A/WebKitLegacy
0x9b7ef000 - 0x9ba89ffb com.apple.WebKit (10600 - 10600.7.12) /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit < 5277C3B4-2BD1-3000-B01A-98521378BEEA >
0x9ba8a000 - 0x9babcffb com.apple.GSS /System/Library/Frameworks/GSS.framework/Versions/A/GSS < 9C593B37-1EA8-31F6-9F98-797041CA4E85 > (4.0 - 2.0)
0x9babd000 - 0x9bbebff7 com.apple.coreui (2.1 - 308, 6) < 5C418632-E00D-3864-B645-F2D993DE6455 > /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x9bbec000 - 0x9bbecfff com.apple.Accelerate (1.10 - 1.10 accelerate) < C2367B5B-AE20-3084-A864-104743BE478E > /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x9bbed000 - 0x9bbedfff com.apple.CoreServices /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices < 08A581EC-2E8B-30CF-B555-64171C8FE5EE > (62-62)
0x9bbee000 - 0x9bbeefff libOpenScriptingUtil.dylib (162.2) < 7670C29D-B3A3-3E59-A117-DD7766C07862 > /usr/lib/libOpenScriptingUtil.dylib
0x9bbef000 - 0x9bbf5ff7 (167.30.1) libsystem_networkextension.dylib < 1493CC7E-5018-3980-B9D6-3573EE761239 > /usr/lib/system/libsystem_networkextension.dylib
0x9bbf6000 - 0x9bbfdff3 libunwind.dylib (35.3) < 29D9343F-9A0A-3535-B0AE-E7CC761D95EE > /usr/lib/system/libunwind.dylib
0x9bbfe000 - 0x9bc07ff7 (133.1.1) libsystem_notify.dylib < B8503E99-214B-3AC3-A7CA-CC837ABD7B25 > /usr/lib/system/libsystem_notify.dylib
0x9bc08000 - 0x9bc87fff com.apple.SystemConfiguration (1.14.4 - 1.14) < B23BD614-9B75-3106-83A1-959A82266D65 > /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x9bd36000 - 0x9bd53fff libCRFSuite.dylib (34) < 781A92EF-410E-39B2-953D-FEE12748D834 > /usr/lib/libCRFSuite.dylib
0x9bf03000 - 0x9bfcefff com.apple.DiscRecording (9.0 - 9000.4.2) /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording < 8E19F180-3D32-3C7A-8E73-272F2955D9A8 >
0x9bfcf000 - 0x9c075fff com.apple.Metadata (10.7.0 - 917.36) < F04AED07-95EA-388D-9FF2-69E1600B9312 > /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framewor k/Versions/A/metadata
0x9c076000 - 0x9c0a9fe3 (3086.1) libsystem_m.dylib < 951F633F-57B7-398B-912F-F6ED4DB1C597 > /usr/lib/system/libsystem_m.dylib
0x9c0aa000 - 0x9c483ff3 com.apple.HIToolbox (2.1.1 - 758,7) < A88B4B82-6C0C-300A-9703-B1CC12ED5534 > /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox
0x9c484000 - 0x9c486fff libsystem_coreservices.dylib (9) < 20E66A47-8D67-344A-A393-73926F0E5FB2 > /usr/lib/system/libsystem_coreservices.dylib
Summary of the external change:
Calls made by other processes for this process:
task_for_pid: 10
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 2171436
thread_create: 0
thread_set_state: 0
Summary region VM:
ReadOnly part of libraries: Total = 374.4 M resident=145.2M(39%) swapped_out_or_unallocated=229.2M(61%)
Regions in writing: Total = 448.8 M written=269.8M(60%) resident=357.6M(80%) swapped_out = 108 K (0%) unallocated=91.2M(20%)
VIRTUAL FIELD TYPE
=========== =======
ATS (font support) 32.2 M
2048K follow-up activity
CG backup stores 12.9 M
Image CG 948K
CG shared images 432K
CoreAnimation 1088 KB
CoreGraphics 24K
528K CoreUI image data.
Foundation 4K
IOKit 408K
4K reserved (reserved) IOKit VM address space (not assigned)
Image IO 68K
Time 4K kernel Alloc
MALLOC 359.7 M
MALLOC (admin) 48K
242 12K memory tag
OpenCL 64K
OpenGL GLSL 128K
Battery 72.2 M
VM_ALLOCATE 18.1 M
__DATA 29.8M
__GLSLBUILTINS 2588K
__IMAGE 528K
__IMPORT 8K
__LINKEDIT 52.4 M
4728K __OBJC
__TEXT 322,0 M
__UNICODE 552K
mapped file 186,1 M
shared memory 68K
=========== =======
TOTAL 1.1G
In TOTAL, less space reserved VM 1.1 G
Model: iMac10, 1, IM101.00CC.B00 of BootROM, 2 processors, Intel Core 2 Duo 3.06 GHz, 12 GB and SMC 1.52f9
Graphics card: NVIDIA GeForce 9400, NVIDIA GeForce 9400, PCI, 256 MB
Memory module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
Memory module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
Memory module: 0/DIMM1 BANK, 4 GB DDR3, 1067 MHz, 0x029E, 0x434D5341344758334D314131303636433720
Memory module: 1/DIMM1 BANK, 4 GB DDR3, 1067 MHz, 0x029E, 0x434D5341344758334D314131303636433720
Airport: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.74.0 - P2P
Bluetooth: Version 4.3.5f8 15969, 3 services, 27 aircraft, 1 incoming serial ports
Network service: Airport, AirPort, en1
Serial ATA Device: Hitachi HDT721050SLA360, 500,11 GB
Serial ATA Device: HL-DT-ST DVD - RW GA11N
USB device: My passport 0810
USB device: ISight built-in
USB device: Memory card reader internal
USB Device: IR receiver
USB device: Composite device
USB device: Hub BRCM2046
USB Device: USB Bluetooth host controller
Crush Bus:
Hey Josh,
Try to completely uninstall Acrobat Pro XI, restart your relocation & Mac using this link download Acrobat products | Standard, Pro | DC, XI, X.
Prior to uninstall make sure you have the serial for XI Acrobat pro key & also take backup of your work.
Kind regards
Nicos
-
I'm under CC Suite on a MacBook Pro ver. 10.8.5. I was updating acrobat when I got an error that the comQosants has not ended. When I'm back on the desktop, the icon has changed and I could fall is no longer an Acrobat file. I ran cleaner and it filled and remains unchanged. I decided to uninstall acrobat and reinstall. After the reinstall, he said she finished so I started the process of resettlement. About 2/3 through the installation, it was an error that there is already a version of acrobat on my system. Although the Distiller still works, both have an icon that has chnged to a circle with a line through it. Walker I try to run acrobat I get the following error... "Cannot open the application 'Adobe Acrobat Pro.app' ' because it may be corrupted or inconplete." " Any help would be appreciated I use acrobat every day. Thank you!
It seems that when you uninstall the application, the uninstaller does not occur correctly. Some files may remain on your system. Please try following steps:
1 quit all applications and restart your machine
2 uninstall the software Acrobat Pro
3. check if all the following folder/file is present or not. If you find one of these files/folders delete them manually:
one) / Applications/Adobe Acrobat Pro XI.
(b) / Library/Application Support/Adobe/Acrobat.
(c) / Library/Application Support/Adobe/Acrobat 11 AMT.
(d) / Library/Application Support/Adobe/Acrobat 11 Helper frames.
(e) / Library/Internet Plug-ins/AdobePDFViewer.plugin
(f) / Library/Internet Plug-ins/AdobePDFViewerNPAPI.plugin
(g) / library/PDF Services/Save as Adobe PDF.app
(/ Library/Automator/Save h) as Adobe PDF.action
4 remove the following folders in the preferences:
(a) ~/Library/Application Support/Adobe/Acrobat.
(b) ~/Library/Caches/Acrobat/
(c) ~/Library/Caches/Acrobat/
(d) ~/Library/Preferences/Acrobat Distiller Prefs
(e) ~/Library/Preferences/Adobe/Acrobat/
Here ~ represents your home directory. Empty your trash, restart the machine, and then reinstall the Acrobat software.
You should not get any errors now and it should install correctly. I hope this helps.
-
Failed to install of Acrobat Pro XI CC
CC bought today and I tried to install some components. More installed, some with no fatal errors, but Acrobat Pro XI has not installed at all. Running Windows 7 Home Premium,
Here is the error log:
Exit code: 7
Please see specific errors below for troubleshooting. For example, the ERROR:
-------------------------------------- Summary --------------------------------------
-0 fatal Error (s), 3 (s)
-Payload: Acrobat Professional 11.0.0.0 {23D3F585-AE29-4670-8E3E-64A0EFB29240}.
ERROR: Error 1935.An error occurred during the installation of Assembly component {98CB24AD-52FB-DB5F-A01F-C8B3B9A1E18E}. HRESULT: 0 X 80070002.
ERROR: Install payload MSI failed with the error: - 1603 Fatal error during installation.
MSI error message: Error 1935.An error occurred during the installation of Assembly component {98CB24AD-52FB-DB5F-A01F-C8B3B9A1E18E}. HRESULT: 0 X 80070002.
ERROR: installer of third party AcroPro.msi payload failed with exit code: 1603
-------------------------------------------------------------------------------------
Suggestions as to how I can get this to install? It is a critcal app that I need and that you are using.
Hi Gary,.
Sorry to hear that you're having trouble. Please try the solutions outlined here: http://helpx.adobe.com/acrobat/kb/error-1935-install-acrobat-reader.html
-David
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