Error 21 trying to install lightroom cc 2015 using creative cloud
Trying to install Lightroom CC 2015 using Creative cloud I error 21. Any ideas what to do?
Hi Matt,
Many users have solved this problem in the 21 error by restarting the computer.
Could you try that and check.
~ David
Tags: Photoshop Lightroom
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Error 1500 trying to install Lightroom 4
I am getting error 1500 trying to install Lightroom 4 on my computer. How can I fix it?
Hi Sandslinger,
Make sure that if the following process are closed and run the Setup again.
- CreativeCloud
- Adobe CEF Helper"
- Service Office of Adobe
- AdobeIPCBroker
- Creative cloud
- Installation of Adobe
- AdobeUpdateDaemon
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- AAM Update notify
- CCLibrary
- node
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If it's a windows machine, search MSIEXEC using "Task Manager", "Activity Monitor" for verification of mac for installers and close these processes as well.
Please let us know of the screenshot of the activity monitor or task manager if it has not changed.
Thank you
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When I tried to install professional flesh cc 2015 using creative cloud I got exit Code: 6 error.
Hello
Try to leave the creative application of cloud and restart your machine.
in case it does not help to see the link below: -.
-
If this does not work, follow the steps below and check:
N ° 1)
Click on the Finder and search options listed next to icon located Apple in the upper left of the screen and click on the "Go" menu button and select 'utilities '.
(Applications > Utiliites)
Look for a CC Adobe and Adobe Application Manager folder under utility window and trash both folders.
Step 2)
Trash Adobe Creative cloud from Applications Eh well.
Step 3)
(1) right-click on the icon in the Finder, then select the option "Go-ToFolder .
(2) you will get a text box, type in the following command and then press the 'return '. (Don't miss ~ symbol)
~/Library
(3) then navigate to Application Support > Adobe.
Open file Adobe and trash folders named AAMUpdater and OOBE.
Step 4)
(1) right-click on the icon in the Finder, then select 'Go - To' folder.
(2) you will get a text box, type in the following command and then press the 'return '.
/ Library
(3) then navigate to Application Support > Adobe.
Open file Adobe and trash folders named AAMUpdater ,Adobe Application Manager and OOBE.
Step 5)
Click on the link below and download & run the cleaning of Adobe tool:
Select the option "Adobe Application Manager for Mac OS X 10.6" and click on ""clean Selected " ."
http://download.Macromedia.com/SupportTools/cleaner/Mac/AdobeCreativeCloudCleanerTool.dmg
Step 6)
(1) if it please click on the icon of the Apple menu and select System Preferences, then click Network.
(2) choose the network that is currently connected to the internet can you Ethernet or Airport (Wireless).
(3) then click on the Advanced button, then click proxies.
(4) to the title of "Select a Proxy Server to configure" uncheck all checkboxes proxy, can uncheck "Use FTP Passive Mode (PASV)".
(5) then click on the Apply Now button.Step 7)
Click on the link below and download the creative Cloud configuration file and use it to install the creative Cloud Desktop application.
https://ccmdls.Adobe.com/AdobeProducts/KCCC/1/OSX10/CreativeCloudInstaller.dmg
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No Adobe Lightroom CC 2015 in creative cloud, as Lightroom 5
Hi, I wanted to try Adobe Lightroom 6 and install the version test, but when I installed the last clouds just 'Lightroom 5' is available. No idea why?
I have the latest version of creative cloud and I think I should see "Lightroom CC (2015)" instead of "Lightroom 5"? I have other applications in 2015 CC version (Photoshop, Illustrator, etc.)
Thank you
Hi Adrien,.
Lightroom cc / 6 is compatible with Windows 7 / Mac OS X 10.9 and above. See the system requirements for Photoshop Lightroom for Mac OS and Windows
It will be useful.
Kind regards
Shelly
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Problems installing Acrobat XI Pro using Creative Cloud Application Manager
Hello
Have tried to install Acrobat Pro XI. Get a message that the installation has no Application Manager. By clicking on the link for details of the pond, get the following error message:
Exit code: 7
Please see the faults and warnings below for troubleshooting. For example, ERROR: DW050...
-0 fatal Error (s), 3 (s), 0 warning (s)
-Payload: {23D3F585-AE29-4670-8E3E-64A0EFB29240} Acrobat Professional 11.0.0.0.
ERROR: Error 1935.An error occurred during the installation of Assembly component {76C3F0F6-9B9D-35DA-81C6-CA8A88CC93CA}. HRESULT: 0 X 80070422.
ERROR: Install payload MSI failed with the error: - 1603 Fatal error during installation.
MSI error message: Error 1935.An error occurred during the installation of Assembly component {76C3F0F6-9B9D-35DA-81C6-CA8A88CC93CA}. HRESULT: 0 X 80070422.
ERROR: DW050: the following payload errors were found during the installation:
ERROR: DW050:-Acrobat Professional: installation failed
Any suggestions?
See you soon
Damian
Hello
It is seems the corruption of some microsoft assemblies.
I say the following:
1. reboot your system. Try to install again. If this does not work, then go to step 2.
2 visit follows links and try suggestion given here:
http://support.Microsoft.com/kb/970652
http://blogs.msdn.com/b/astebner/Archive/2004/11/10/255346.aspx
Kind regards
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Cannot install Lightroom CC (2015) on Windows 10 PC
I tried to install Lightroom CC (2015) and Photoshop CC (2015) on Windows 10 PC.
Had the same error for two applications:
Error occurred during installation (7)
More information:
ERROR: DF024: cannot move the file in "C:\Program Files (x 86) \Common {8048A5DF-8A70-5BE1-954B-E0FDE1BD0D0D} \_1153_ec42d5fba1f 0244a2662db73007bbc21" 'C:\Program Files\Adobe\Adobe Lightroom\moxplugins\wiamanager.mox' error 32 the process cannot access the file because it is being used by another process... Try setting the correct permissions for the specified file/folder or parent, so that the admin has the right to modify. SEQ (1146)
I worked the admin account.
Would be really grateful if someone could advice how to solve the problem.
6 http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html code
Code 7 https://helpx.adobe.com/lightroom/kb/exit-code-7-displays-installing.html
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ERROR: DW021 try to install Photoshop CC (2015)
What is the solution for this error when trying to install Photoshop CC (2015)?
Exit code: 21
Please see specific errors below for troubleshooting. For example, ERROR: DW021...
-------------------------------------- Summary --------------------------------------
-0 fatal Error (s), 3 (s)
ERROR: DW021: payload {2614BC86-757D-4293-9E25-E4E16F370A9E} Photoshop Adobe Photoshop CC 2015 Core version 16.0.0.0: 9.0.0.7 is not supported by this version: 9.0.0.6 ribs
ERROR: DW021: payload {3FB7A108-368A-4849-A3F3-69571BAAC457} Photoshop Adobe Photoshop CC 2015 Support 16.0.0.0 version: 9.0.0.7 is not supported by this version: 9.0.0.6 ribs
ERROR: DW021: no support included versions of load
-------------------------------------------------------------------------------------
Please, try this workaround and let me know if it works for you.
1 rename this folder:
C:\Program Files (x 86) \Common Files\Adobe\OOBE\PDApp to PDApp_old
2. start the uninstall program office creative cloud:
https://helpx.Adobe.com/creative-clou...
3. install the new Creative Cloud Desktop:
https://creative.Adobe.com/products/c...
Kind regards
Ashutosh
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Errors when trying to install Dreamweaver and Photoshop 2015
Received these errors when trying to install Adobe cloud:
ERROR: DW021: payload {3FB7A108-368A-4849-A3F3-69571BAAC457} Photoshop Adobe Photoshop CC 2015 Support 16.0.0.0 version: 9.0.0.7 is not supported by this version: 8.0.0.22 of VEINS
ERROR: DW021: payload {793C2BF7-A4FE-4608-91C9-9282C5801C21} Photoshop Adobe Photoshop CC 2015 Core version 16.0.0.0: 9.0.0.7 is not supported by this version: 8.0.0.22 of VEINS
Don't know why I had errors? My laptop is too old to install the software?
Hi dreww3102449,
Try the solution mentioned in this KB doc html https://helpx.adobe.com/photoshop/kb/error-21-or-dw021-while-installing-photoshop-cc-2015.
Kind regards
Nicos
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Hello. I m trying to install Lightroom, but for me, it shows ERROR 201. What should I do?
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Why Cloud Creative will not let me install Lightroom CC 2015
Why Cloud Creative will let me install Lightroom CC 2015?
What do you mean by "won't you?"
You are using a 64-bit operating system?
Have your purchased or subscribed to a package?
Do you get any error messages?
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What is 643 error when trying to install updates?
When I try to install the updates, it says error 643. unsuccessful. also impossible to download my farm on farmville. don't know if it is related.
When I try to install the updates, it says error 643. unsuccessful. also impossible to download my farm on farmville. don't know if it is related.
Error 643 - there has been many comments in this regard.
When you try to install an update for .NET Framework 1.0, 1.1, 2.0, 3.0 or 3.5, you may receive Windows Update '0 x 643' error code or error code Windows install "1603".
http://support.Microsoft.com/kb/923100When installing updates using Windows update or Microsoft Update you may receive error 80070643 0 x or 0 x 643
http://support.Microsoft.com/kb/976982Vista
http://Windows.Microsoft.com/en-us/Windows-Vista/Windows-Update-error-80070643Windows 7
http://Windows.Microsoft.com/en-us/Windows7/Windows-Update-error-80070643If the error is related to the .NET Framework 4, try to repair the same first.
Repair the installation of .net Framework 4- Windows Vista and Windows 7 users follow these steps to repair the installation of .NET Framework 4:
Close all running applications- Click Start, type Uninstall in the Search box, and then click uninstall a program
- Double-click Microsoft .NET Framework 4 Client Profile to start the .NET Framework 4 Client Profile Maintenance application
- Select Repair .NET Framework 4 Client Profile to its original state , and then click Next
- Allow the repair, and then click Finish
- Click restart now to restart your computer
- Visit Windows Update and try to install the updates again.
in regards to your farm on farmville, I don't know if it is related.
Related topics
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1500 error when trying to install Java
I tried to install Java a few hours ago and received the error 1500: another installation is in progress. You must complete before that installation before continuing this one.
So I rebooted my laptop thought that would settle it, but he did not. I noticed this 1500 error when trying to install Skype, thinking he was not on my computer and Skype. I can install some programs, but not anything I need (small games ect.)
I'm not sure if this has anything to do with it, but when I start my laptop I get a window saying windows installer install and it will away.a a few minutes after I things about installing dell and it's installation (I have no idea what) and then the loading bar fills , another pop up (don't know exactly what he says) loading bar goes down and I cancel it.
any help would be appreciated.
I finished a process named msiexec.exe and retried the download and (until now it works) but I got a warning window saying "User SYSTEM has previously launched an installation for the Dell support center product. This user should run this setup before you can use the product. your current installation will now continue. "I clicked ok on that and got another saying"Error 1704.An installation for Dell Support Center is currently suspended. You must undo the changes made by that installation to continue. You want to undo these changes? "I clicked ok and the installation of Java is now in limbo.
Hi gughead,
Follow the instructions below that may help you resolve the issue.
Method 1:
Follow the instructions below to start the Windows service install.
1. click on start.
2. type services.msc and press ENTER.
3. Locate the installer of Windows.
4. make a right click on it and start the service.
5. change the auto type of properties.
Check whether the problem is resolved.
Method 2:
Let us try to install Windows Installer 4.5 and check if the problem is resolved.
Download and install Windows Installer 4.5 from the link below.
Windows Installer 4.5 is available
http://support.Microsoft.com/default.aspx/KB/942288
You can check the link below.
http://Java.com/en/download/help/6000070300.XML
Please post back and let us know if it helped to solve your problem.
Kind regards
KarthiK TP
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Why can I not download and install lightroom CC 2015?
Hello-Chris Kemp
2012 MacBook Pro
I've recently updated both the OS El Capitan and Adobe CC 2015. Since the upgrade to El Capitan, I can't open Lightroom. I uninstalled it in the hope that a reinstall should solve the problem. He did not, and now my CC Apps don't work or the other. I get a "download error" message, and no error code. Not sure if it's El Capitan, my Mac or CC which is the cause of the problem.
Thanks in advance.
If possible, please post screenshot.
You can also check out link below:
Using creative cloud | Download error in the applications tab of Creative Cloud Desktop Application
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I just installed Lightroom CC 2015 and when it opens after 5 or 10 seconds video flashes up "" look at an overview of Lightroom and its features". It is not possible to cancel or return to Lightroom. I can just click on the play button and after that, Lightroom crashes.
I uninstalled Lightroom, re-installed, but everything remains the same. After clicking on the play button, the video window is black. I can only kill Lightroom in the Task Manager.
I use Windows 7.
Thank you for helping me.
OK guys, I have a solution. Press escape [ESC] to close the video window. Yes I know... It took less than hour of my time to understand this. If Adobe please, no matter how lucky you could focus on the provision of a useful product, not to invent unnecessary mess that have zero impact on your username? And Holy shit, employ a specialist UX, this is catastrophic!
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